I like that there is a dark mode, and I like the integration with Github. The UI is responsive and snappy. I like all the options when creating features/stories. Review collected by and hosted on G2.com.

If I want to have a team, I have to pay for it. Review collected by and hosted on G2.com.

This is my first time using shortcut for tracking my team's work items and project management and I have been nothing but impressed. Excellent UI and top-notch customer service. I highly recommend shortcut for managing your workload. Review collected by and hosted on G2.com.

Nothing that I can think of. The best part is the team is proactive and always takes feedback constructively. Review collected by and hosted on G2.com.

I like how brief at the same time detailed instructions or comments can be filled. Ability to change the font format based on the tone of the message is a great plus Review collected by and hosted on G2.com.

There are a lot of features that I don't understand and where to use. So little guide will always help. Review collected by and hosted on G2.com.

Shortcut is easy to use and relatively easy to learn. I really like how easy it is to assign tasks to individuals and collaborate with them. I enjoy the ability to create custom workflow steps. Review collected by and hosted on G2.com.

I wish there was a more customizable estimator for tickets. The options which are available now are more rigid and do not fit our model. We need to use comments to manually add estimations. Review collected by and hosted on G2.com.

The multiple filters and automatic analytics Review collected by and hosted on G2.com.

Sometimes it can be laggy. For example, today I had issues moving around tickets. Also, sometimes my filters clear out, and I have to apply all the filters again. This can become cumbersome when you have multiple teams/projects/etc. Review collected by and hosted on G2.com.

Shortcut is exceptionally intuitive to use, offering minimal friction to tracking/sharing progress. This also links to my company's github, which allows automated updates on tickets where possible, making life just that little bit easier. Review collected by and hosted on G2.com.

Nothing thus far! Shortcut has had a robust feature set that hasn't left me wanting. Review collected by and hosted on G2.com.

It's easy to create, edit, and distribute tickets. I enjoy the subdivision of epics/stories/tasks/tags. Review collected by and hosted on G2.com.

I wish Workflows weren't specific to Teams -- this would allow tickets made in a specific Team/Workflow to be transferred to another Team. Review collected by and hosted on G2.com.

Simple, intutive, always available, good search capability. Review collected by and hosted on G2.com.

Stories view only show stories that are active recently. Absolutely hate it. I want the Stories view to show all stories, even it takes time to load all the stories. Review collected by and hosted on G2.com.

Shortcut makes managing our sprints easy. As a non-engineering user of Shortcut, I can quickly find what I need to understand where we are at on our most important initiatives. Review collected by and hosted on G2.com.

Shortcut might lack some of the specific complexities of its competitors. But truthfully, the simplicity makes it more functional. Review collected by and hosted on G2.com.

We love the workflows and filters. It's great that I don't worry about losing state on new tickets. Review collected by and hosted on G2.com.

When the app is down ! We rely on the ticket threads quite a bit to resolve issues. Review collected by and hosted on G2.com.