ShopWorks
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ShopWorks
By ShopWorks Software
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4.2 out of 5 stars
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ShopWorks Reviews & Product Details - Page 3

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ShopWorks Overview

Editedit
What is ShopWorks?

ShopWorks is a robust and comprehensive Workforce Management Software powered by cutting-edge AI and Machine Learning. As a vital part of your best-of-breed solutions, ShopWorks is expertly designed to optimise your workforce, maximising revenue and automating management tasks. Experience the power of true automation, labour and cost optimisation, and efficient staff management that boosts engagement and drives bottom-line benefits. Trust ShopWorks to revolutionise your business, making it smarter, faster, and more efficient.

ShopWorks Details
Discussions
ShopWorks Community
Languages Supported
Arabic, Bulgarian, Czech, Welsh, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Chinese (Traditional)
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Product Description

Unleash the power of workforce optimisation and efficiency with ShopWorks AI-Powered Workforce Management Software. Tailored for businesses in retail, leisure, hospitality, warehousing, wholesale and healthcare sectors, our dynamic solution effortlessly manages your team across multiple locations. Experience measurable ROI as ShopWorks transcends traditional boundaries, optimising staffing to meet demand, saving money through unbeatable planning, and ensuring compliance with labour laws. With ShopWorks, you're not just managing your workforce - you're optimising it. Join the revolution in workforce management and take your business to new heights of productivity and profitability.

Seller Details
Seller
ShopWorks Software
Year Founded
2009
HQ Location
London, UK
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
EG
Overview Provided by:
Eli Georgieva

Recent ShopWorks Reviews

Melanie T.
MT
Melanie T.Mid-Market (51-1000 emp.)
3.5 out of 5
"Is generally good but has could have some useful pages to assist with annual leave requests ect"
how the rota looks on the management screen
Read more
AN
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"quick and simple"
the system is easy to use pretty self explanatory
Read more
DT
Daniel T.Enterprise (> 1000 emp.)
4.5 out of 5
"Excellent user interface"
Very inuitive interface, clear and effective. The use of HTML5 gives experience as if you were using an application
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ShopWorks Media

ShopWorks Demo - Employee Scheduling
Build your rotas with our automated AI Scheduling tool and save hours each week
ShopWorks Demo - Comprehensive Compliance
Comprehensive compliance checks against each rota
ShopWorks Demo - Time and Attendance App
Time and Attendance Punch-In App
ShopWorks Demo - Employee Self-Service App
Employees have access to an Employee Self-Service App that will allow them to view their schedules, request time off, accept shifts, check their pay and much more.
Answer a few questions to help the ShopWorks community
Have you used ShopWorks before?
Yes

25 ShopWorks Reviews

4.2 out of 5
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25 ShopWorks Reviews
4.2 out of 5
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4.2 out of 5
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ShopWorks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ShopWorksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
Incentivized Review
What do you like best about ShopWorks?

The Mobile App and requiring VPN access. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

ShopWorks should also Include the HCM module? Review collected by and hosted on G2.com.

What problems is ShopWorks solving and how is that benefiting you?

Time and Attendance and Workforce management. Review collected by and hosted on G2.com.

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Response from Mujtaba Shah of ShopWorks
Editedit

Thank you for the 5 star review! Modules can vary for each bespoke build of the platform, if you'd like more information please send an email to help@theshopworks.com

See how ShopWorks improved
Helpful?
Share
Admin Approval Link
Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShopWorks?

Rootas and work logs are easy to see and confirm Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Not able to store rota templates in the back ground to copy through Review collected by and hosted on G2.com.

What problems is ShopWorks solving and how is that benefiting you?

payroll in one place Review collected by and hosted on G2.com.

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Response from Mujtaba Shah of ShopWorks
Editedit

Thank you for leaving us a review! We may be able to help with the rota copying/creation - please send us an email to help@theshopworks.com and the Support Team can look into this for you.

See how ShopWorks improved
Helpful?
Share
Admin Approval Link
Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShopWorks?

Totas and logs are straight forward to view Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

not able pre set a rota template in the back ground Review collected by and hosted on G2.com.

What problems is ShopWorks solving and how is that benefiting you?

payroll in one place Review collected by and hosted on G2.com.

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Response from Mujtaba Shah of ShopWorks
Editedit

Thank you for the review! There are ways of creating rota templates, we could possibly guide you through if you send us an email to help@theshopworks.com

See how ShopWorks improved
Helpful?
Share
Admin Approval Link
JB
Payroll Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShopWorks?

The appearance of data and navigation of site Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

The reports content often not relevant. There is no audit trail for the user to see who has made changes - this is letting us down when we have an internal audit as we cannot answer questions that are put to us. There also seems to be little knowledge of up to date payroll legislation when developing the site - I have had to point your own developers to the goverment legislation and then been thanked for bringing it to 'your' attention. Reports are often changed, either naming or format and I am not told. Thre is no 'user manual' - so new users are reliant on being shown by a colleague, or like me learning to use the system by trial and error. Review collected by and hosted on G2.com.

Recommendations to others considering ShopWorks:

Heavily reliant on customer support for reports and audits - no issues with the support but would like to see more user functioanlity - for instance - reports to include name of person making a contract change and the date - a basic requirement for internal and external audits yet it is missing form Shopworks reports Review collected by and hosted on G2.com.

What problems is ShopWorks solving and how is that benefiting you?

Cannot answer this as I was not here prior to Shop works being adopted by the company - at the moment it is not providing me with the service I would expect Review collected by and hosted on G2.com.

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Response from Mujtaba Shah of ShopWorks
Editedit

We understand your concerns and will strive to provide better user support and functionality. We apologise for any inconvenience and appreciate your patience as we work to improve our system.

Helpful?
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Admin Approval Link
TT
Managing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ShopWorks?

Combination of things. Great for helping us to use hours at the optimum times for customers and sales that has saved money and improved all-round service. Easy to use once initiated and excellent tool for multi-unit managers to keep on top of their single-site managers in particular. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

There isn't anything that we can think of - a few of the team have worked with many similar products and much prefer this. Review collected by and hosted on G2.com.

What problems is ShopWorks solving and how is that benefiting you?

We stopped wasting hours on shifts that weren't optimum quickly - the savings did much more than cover the cost of the product. It's now a vital management tool - we use it to be clever/logical with payroll and love the process that requires area Managers to approve changes depending on set criteria. Review collected by and hosted on G2.com.

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Response from Mujtaba Shah of ShopWorks
Editedit

Thank you for sharing your positive experience with ShopWorks! We're thrilled to hear that our platform has been instrumental in optimizing your operations and enhancing service quality. It's great to know that you find it user-friendly and valuable for multi-unit management.

We appreciate your feedback and are delighted that ShopWorks has helped you save time and money by streamlining your scheduling processes. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing ShopWorks!

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ShopWorks