Top Rated ShopView- Heavy Duty Repair Shop Management Alternatives
5 ShopView- Heavy Duty Repair Shop Management Reviews
Our experience with Shopview has been nothing but excellent from the start, ease of use for office staff and also our techs are fans of how easy it is to use. The integration of Shopview into our shop was made easy with the help of the Shopview team. Top tier customer service makes a huge difference as well. After using other shop software programs and having transitioned to Shopview has been an eye opener as to what a shop software program should be! Review collected by and hosted on G2.com.
Not neccesarily a dislike, like others have reviewed there are small bugs here and there with it being a newer program. Once you bring them to the teams attention they are very quick to respond and are open to any suggestions to make the program better which is a bonus from our point of view! Review collected by and hosted on G2.com.
After years of trudging through various shop management applications over my many years working in shops, I've finally found a gem in ShopView. ShopView is so easy to use, we literally just logged in and were off and running. Everything is where you would expect it to be so you don't have to click around blindly while your customer is waiting. Making a work order is fast and when saving jobs we do all the time we can build a work order faster than any other program we have tried. Our service advisors love that they can edit tech stories with AI so the finished invoice is professional without having to worry about missing something. ShopView’s customer support team deserves special mention for their responsiveness and expertise. Really looking forward to their QuickBooks integration! Review collected by and hosted on G2.com.
There can be bugs, which is to be expected from a new program but their team is always on them so quickly with support and updates that we feel confident in knowing the ShopView team has everything under control and care about our business without interruptions. Review collected by and hosted on G2.com.
ShopView has sped up our team immensely with it's ease of integration and usage as well as it's incredible feature list. It is very apparent that this software was developed by repair professionals FOR repair professionals.
Implementation of the vastly superior ShopView platform from our previous software has been a breeze. The user interface is intelligently designed to create a natural and expected flow to successfully and efficiently complete each users intentions.
The customer support team is incredibly helpful, and tackles any questions or training requirements without breaking a sweat. Review collected by and hosted on G2.com.
As it is important to write as unbiased a review as possible - I would have to say that the only place that ShopView is currently lacking is it's ability to cycle count multiple parts simultaneously (and I have been told this is being implemented as I type this!). Review collected by and hosted on G2.com.
ShopView has transformed how we manage our operations. The ability to track everything from parts to labor hours has significantly improved our efficiency. Our billing to our customers has increased from the way they do their timeclock. We are making more money now then we ever have before. Review collected by and hosted on G2.com.
The reports they have now are amazing, but they could use some more. This is something they have told use they are diligently working on. We are looking forward to the new ones being released. Review collected by and hosted on G2.com.
We have actually been able cover the cost of ShopView with the extra revenue it has helped us capture. The navigation speed of ShopView is phenomenal! Everything from estimating to job scheduling to reports, in seconds - making our daily tasks a breeze. Review collected by and hosted on G2.com.
Being a newer company, they are still building out some features. Based on our experience so far, they will be worth the wait. Review collected by and hosted on G2.com.
