--- title: Shopbox Reviews meta_title: 'Shopbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Shopbox works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopbox Reviews **Vendor:** Shopbox AI **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About Shopbox Meet the ultimate AI-powered platform for retail. What sets us apart is our deep retail understanding, unlike other eCommerce providers out there. Shopbox kicks in from the very first click, showing shoppers more of what they want. And retailers see eCommerce profits rocket. It’s that simple. Whatever your current eCommerce platform – whether it’s Shopify, BigCommerce or even custom-made – Shopbox integrates seamlessly and gets to work from day one. Using hyper-personalisation technology, this powerful AI shopping platform adds layer upon layer of game-changing functionality to your eCommerce website, providing unique shopping journeys for every customer. Whether the shopper is on the homepage, product listing page, or product detail page, Shopbox shows them infinite permutations based on their unique interests and behaviour—resulting in a 3X-5X increase in product penetration, 3X conversion increase and up to 35% uplift in average order value! Established in Ireland in 2020, Shopbox AI has expanded internationally and proudly supports brands like Schuh, Petstop, Easons, and Soyaconcept. All part of our growing family of retailers benefiting from the Shopbox platform. ## Shopbox Pros & Cons **What users like:** - Users value the **excellent customer engagement** of Shopbox, noting increased sales and efficient data access. (1 reviews) - Users rave about the **exceptional customer support** and ease of use, contributing to increased sales and efficiency. (1 reviews) - Users find Shopbox to be a **time-saving tool** that simplifies data access and sales comparison effortlessly. (1 reviews) ## Shopbox Reviews ### 1. Simple to install, easy to use. Compatible with shopify. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Shopbox?** The customer and technical support is second to none. The reporting is feeding in under the shopify app, if I don't need to leave the website and am use this to find data it's a timesaver and easier to compare spend/view sales on other marketing apps. We have found our sales increased after installing the app and utilising all of the different grids. Recommended for you/similar products etc. It's very easily installed by the team and some other smaller changes are easily done by yourself. **What do you dislike about Shopbox?** I can't say I don't like any features! Initially, we had concerns about features, but as time has passed, Shopbox is developing new and improved developments that have proven extremely beneficial! **What problems is Shopbox solving and how is that benefiting you?** People not finding the initial item they searched for in their size...then they see something similar and purchase instead... Overall people are spending more time on our site! ### 2. Vital tool in creating personalised experiences in ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Maria M. | Partnerships Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Shopbox?** We have been recommending Shopbox AI to our clients who are looking to create personalised experiences for their end users. We have seen real results in increasing conversions across the board. **What do you dislike about Shopbox?** The only downside is largely down to personal preference when it comes to AI. Some clients feel that it can take away from the look and feel of a homepage and become too product driven. On the flip side many can see it will deliver positive results. **What problems is Shopbox solving and how is that benefiting you?** Shopbox AI can help retailers to achieve more of that in store experience that you have with a good sales assistant. Using the end users behaviour and preferences, the tool can deliver more targetted selections of products helping the user to find what they are looking for. When dealing with large catalogues especially this can really deliver the right product at the right time in the user journey. ### 3. a fantastic piece of software every ecomm site should have **Rating:** 5.0/5.0 stars **Reviewed by:** tracet s. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Shopbox?** The team, the simple onboarding and the follow up support **What do you dislike about Shopbox?** I am looking forward to more interactive analytic reporting **What problems is Shopbox solving and how is that benefiting you?** conversion rate - opening up our product pages and making them more visible - [View Shopbox pricing details and edition comparison](https://www.g2.com/products/shopbox-ai-shopbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+02%3A01%3A20+-0500&secure%5Bsession_id%5D=6c850da0-ec7e-42ba-bb3f-8a0651e76f06&secure%5Btoken%5D=35ae6aa9f6c3fb3d4692291b6d4a6306a4cea13684de44a1d72dc93e0717ecd1&format=llm_user) ## Shopbox Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Multichannel** - Web - Email - Mobile **Administration ** - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Shopbox Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,386 reviews)