--- title: Shiptheory Reviews meta_title: 'Shiptheory Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 166 reviews by the users' company size, role or industry to find out how Shiptheory works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 166 scale: '5' date_modified: '2026-07-15' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Shiptheory Reviews **Vendor:** Shiptheory **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.9/5.0 **Total Reviews:** 166 ## About Shiptheory Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing. ## Shiptheory Pros & Cons **What users like:** - Users highlight the **exceptional customer support** from Shiptheory, noting quick resolutions and dedicated assistance from their team. (9 reviews) - Users appreciate the **outstanding customer support** from Shiptheory, especially in resolving issues quickly and efficiently. (6 reviews) - Users commend the **fast and effective support** from ShipTheory, especially appreciating prompt resolutions from their tech team. (6 reviews) - Users commend the **automation** of Shiptheory, greatly saving time and improving efficiency in their shipping processes. (5 reviews) - Users appreciate the **ease of use** of Shiptheory, enjoying smooth operations and excellent support from the team. (5 reviews) - Label Printing (5 reviews) - Carrier Integration (4 reviews) - Time-saving (4 reviews) - Chat Support (3 reviews) - Customization Features (3 reviews) **What users dislike:** - Users wish for more **customization options** in Shiptheory to better align with their unique business needs. (4 reviews) - Users note that **difficult navigation** can hinder usability, though support helps resolve related issues effectively. (2 reviews) - Users desire more **integration options** to customize picking lists and mapping fields, enhancing their workflow with Shiptheory. (2 reviews) - Users feel that the **limited options** for customization hinder their ability to tailor Shiptheory effectively for their business needs. (2 reviews) - Users express frustration with **poor customer support** , particularly regarding unresponsive live chat and delayed issue resolution. (2 reviews) - Users face **shipping issues** due to complex error messages and limitations in shipment quantity specifications. (2 reviews) - Users find the portal **clunky and difficult to navigate** , impacting their overall experience despite efficient support. (2 reviews) - Users note a **limitation on setting product quantity rules** , impacting specific shipping needs for liquids versus non-liquids. (1 reviews) - Users find Shiptheory **expensive** , but consider it a cheaper alternative compared to other options available. (1 reviews) - Users struggle with **label issues** , requiring extra steps and configurations that complicate the printing process. (1 reviews) ## Shiptheory Reviews ### 1. The ecommerce shipping automation dream! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Shiptheory?** Shiptheory enables our ecommerce business to seamlessly automate international shipping. There’s always a Shiptheory expert to help us solve any integration issues. **What do you dislike about Shiptheory?** .....we couldn't operate without it now! **What problems is Shiptheory solving and how is that benefiting you?** Shiptheory helps us to automate our shipping operations for our UK and EU orders. Manual label printing was consuming our time and leading to user error. ### 2. Hero Henry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Shiptheory?** automated printing services and quick labels **What do you dislike about Shiptheory?** sometimes connections to couriers can fail **What problems is Shiptheory solving and how is that benefiting you?** look booking process ### 3. Really swift onboarding with plenty of integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Shiptheory?** The team really do make it easy to get integrated with Shiptheory, there's no waiting around - and all our postage couriers were available. **What do you dislike about Shiptheory?** Keep working on integrations with other courier services to make it a game changer **What problems is Shiptheory solving and how is that benefiting you?** We're no longer re-keying labels manually! ### 4. The Best Shipping Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Shiptheory?** My favourite thing about shiptheory is the ease off use and how quickly you can generate shipping labels. **What do you dislike about Shiptheory?** sometimes i wish the royal mail manifest was a little easier to edit for example being able to read orders on that screen by name instead of just tracking number. **What problems is Shiptheory solving and how is that benefiting you?** The biggest problem it solves is shipping abroad, it makes generating customs labels and commercial invoices super easy. ### 5. It sounds so simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Shiptheory?** The onboarding was a real pleasure. Thank you Josh Hodder! **What do you dislike about Shiptheory?** it cost money:-) And it take time to set it up of course but once we have the correct figuration it will safe time (and money) **What problems is Shiptheory solving and how is that benefiting you?** Now we have 1 dashboard which people have to understand and to work with. If we switch from platform (Woo Shopiy) or between carriers, the dashboard and working flow remains the same. ### 6. Great partners in ShipTheory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Shiptheory?** Automatic label printing from within Brightpearl and other 3rd party solutions. It's also really easy to implement and get started with ShipTheory. Their support is really responsive too! **What do you dislike about Shiptheory?** I haven't yet run into anything that I dislike **What problems is Shiptheory solving and how is that benefiting you?** Automates label creation, management and priting thus saving us money as a business. ### 7. Simple and easy. Big time saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Shiptheory?** Simple interface, easy to use. The team at ShipTheory are very responsive and always helpful. The software has saved us printing seperate packing slips and delivery labels. Automating this process has saved us many hours a month. **What do you dislike about Shiptheory?** Nothing, the team are always quick to help. **What problems is Shiptheory solving and how is that benefiting you?** Automating and combining FedEx shipping label with pakcing slip. ### 8. Streamlined courier integrations to Unleashed **Rating:** 4.0/5.0 stars **Reviewed by:** Dan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** - Great timesaving over logging into courier portals and entering data manually. - Fantastic support. - Willing to develop the service to fit needs of the customer. - Low maintenance. **What do you dislike about Shiptheory?** - Some issues with international couriers (at the time- early 2023). **What problems is Shiptheory solving and how is that benefiting you?** It integrates with Unleashed ot directly create courier labels without needing to login and enter shipment details manually. ### 9. Helpful team and useful product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Shiptheory?** Its great to have a bunch of different couriers in one place, it really simplifies things. Their support team has always been very helpful **What do you dislike about Shiptheory?** Nothing as of yet, does what it says on the tin. **What problems is Shiptheory solving and how is that benefiting you?** Its saving time by automating all the boring bits that come with package delivery. ### 10. Country of origin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Shiptheory?** Speed of refresh when new orders processed and help from Kieran when asked for. **What do you dislike about Shiptheory?** Having to archive all the EPOS till customers **What problems is Shiptheory solving and how is that benefiting you?** Processing of orders between operating systems and carriers ### 11. Great team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Shiptheory?** Product just works, but if you need anything left of field they're more than happy to help with custom development and making themselves available to speak with other 3rd parties. **What do you dislike about Shiptheory?** Honestly, nothing. Product does what it says on the tin. It's not the most feature rich in the carrier middleware space but you get what you pay for, they're spot on for the sme/small enterprise. **What problems is Shiptheory solving and how is that benefiting you?** UK and EU shipping that intergrates with our ERP ### 12. Seamless process from start to finish **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** Customer support. I can get in touch with my account manager whenever I need assistance. The onboarding process was slick and highlighted features I didn't even know existed. **What do you dislike about Shiptheory?** Nothing springs to mind. I have been impressed with every step. **What problems is Shiptheory solving and how is that benefiting you?** I used to manually input customer shipping info which was time consuming. Shiptheory automates this for me ### 13. Very Patient and Helpful Account Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Justine M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Shiptheory?** It is easy to use, and fairly easy to install. Our customer support agent Kabir was extremely helpful, pateint and he was happy to get involved even with other data services we were using such as unleashed in order to help. **What do you dislike about Shiptheory?** The downside is it is quite a big jump from the standard package to the premium, there is no middle package. I think this would be good for customers who want a bit morie than the standard package but are not looking to spend £80 a month. **What problems is Shiptheory solving and how is that benefiting you?** It links between our unleashed account and royal mail account and allows us to track orders. ### 14. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Shiptheory?** Shiptheory has been an asset to our companyy, its has improved efficence and reduced the amount of time manually booking parcels. We would highlly recommend using Shiptheory, its easy to use and the set up and support is excellent. **What do you dislike about Shiptheory?** There is nothing too dislike! I cannot find any fault **What problems is Shiptheory solving and how is that benefiting you?** Errors in booking, time saving. ### 15. Josh has made the integration of Ship Theory seamless and straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Shiptheory?** It has saved us time by eliminating the imputting of each individual address **What do you dislike about Shiptheory?** We have been using it for 2 weeks and have not come across any issues so far **What problems is Shiptheory solving and how is that benefiting you?** Using Ship Theory has eliminated any inputting errors ### 16. Great Henry fixed the issue in no time at all. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Shiptheory?** The support is great and always happy to help. **What do you dislike about Shiptheory?** Probably just a bit fiddly setting it up but nothing major. **What problems is Shiptheory solving and how is that benefiting you?** Makes it much easier to integrate all different shopping platforms ### 17. Great system!Excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Shiptheory?** Great system, saved a lot of time daily for printing the label. **What do you dislike about Shiptheory?** None. Maybe the system can calculate the product weight and add on package weight for labels. **What problems is Shiptheory solving and how is that benefiting you?** time spend on generate the label from Royal Mail for Etsy Orders ### 18. Issue With New Printer Resolved **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Shiptheory?** Very helpfull at resolving issues and clearly have great knowledge of their systems which helps the customer service. **What do you dislike about Shiptheory?** we have never had issues with ship theory **What problems is Shiptheory solving and how is that benefiting you?** they simplfy the software for processing and shipping cartons ### 19. Josh is a legend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Shiptheory?** Josh Hodder. Everyone has been great but Josh's communication and willingness to helpo has been exemplary. Made a stressfull project easier. **What do you dislike about Shiptheory?** Not much. Just got going but all looks good. **What problems is Shiptheory solving and how is that benefiting you?** Printing labels from Peoplevox with Evri and DPD ### 20. always helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | Company director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Shiptheory?** I love the customer service. Always knowledgable on the phone and email. They offer email support as well and thats always fast. **What do you dislike about Shiptheory?** No customisable 3rd party login with less access **What problems is Shiptheory solving and how is that benefiting you?** channel reporting ### 21. Good piece of software for shipping **Rating:** 4.0/5.0 stars **Reviewed by:** Aran L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Shiptheory?** Simple stage by stage process, easy for staff to understand **What do you dislike about Shiptheory?** Some issues with Tech staff, but CS staff are great **What problems is Shiptheory solving and how is that benefiting you?** Lets us shipp quickly and easily, and imports tracking into our software ### 22. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Shiptheory?** Very clear and concise explanations on rules being added and the use of TeamViewer made this a breeze! **What do you dislike about Shiptheory?** No issues so far we have had a very care free experience **What problems is Shiptheory solving and how is that benefiting you?** ease of printing labels automatically ### 23. Extremely fast service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Shiptheory?** Their support - fastest I've ever experienced. The platform also largely just...works, which is excellent. Particular shoutout to Henry in the support team, he's a hero. **What do you dislike about Shiptheory?** A number of unexpected outages last year. Feels a bit like startup culture - move fast and break things. **What problems is Shiptheory solving and how is that benefiting you?** Shiptheory plugs into our existing order/warehouse management solutions and communicates with carriers so we can ship orders. ### 24. Our experience with Shiptheory has been amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Shiptheory?** They are super efficient and the solutions they provide a brilliant **What do you dislike about Shiptheory?** The only think I dislike is the amount of deals we've done this year, I want it to be more! **What problems is Shiptheory solving and how is that benefiting you?** It is solving resource and time for our clients ### 25. Brilliant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** how quick and accesible it is, its easier for our warehouse to use. **What do you dislike about Shiptheory?** Shipment ID says its already been used if we dispatch an order in our sytem then undispatch it to re dispatch. Explained this on the phone. **What problems is Shiptheory solving and how is that benefiting you?** ERP intergration ### 26. Very helpful and great at helping automating **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Shiptheory?** Great to be able to have a call and go through the system together. **What do you dislike about Shiptheory?** Not applicable all happy so far with the service. **What problems is Shiptheory solving and how is that benefiting you?** Automating our shipping labels. ### 27. friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Shiptheory?** reduces the amount of time getting labels ready to print **What do you dislike about Shiptheory?** not being able to edit products in orders **What problems is Shiptheory solving and how is that benefiting you?** reducing time getting labels ready to print for Royal Mail from Shopify ### 28. Ship Theory **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Shiptheory?** Quick and easy to use including the search engine **What do you dislike about Shiptheory?** nothing comes to mind. We are happy with everything it does currently. **What problems is Shiptheory solving and how is that benefiting you?** All our despatched orders ### 29. works very well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** very user friendly quick to use links to ebay instant **What do you dislike about Shiptheory?** when first launched we had to input a lot of data . Now that is done works very well **What problems is Shiptheory solving and how is that benefiting you?** the link to ebay is brilliant and time saving ### 30. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Shiptheory?** The amount of time I now save on printing labels! Its an incredible service. **What do you dislike about Shiptheory?** Nothing! initial set-up can be dauting but Shiptheory make this so easy and the account managers are incredibly helpful! **What problems is Shiptheory solving and how is that benefiting you?** Time. It can take hours to manually print off labels and now I can do that at the click of a button. ### 31. Does everything my customers need it to **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Shiptheory?** Shiptheory focuses on the core functionality that my customers need and prioritises supporting these workflow well and without issue, so overall user experience is clean and positive. Also the team is great to work with. **What do you dislike about Shiptheory?** It would be awesome if you supported rate shopping in the US **What problems is Shiptheory solving and how is that benefiting you?** As a partner it's very powerful to be able to offer a huge range of carriers in the solution. Users love automatic label printing. **Official Response from Mark Mikkelson:** > Thank you for your review and adding in Rate shopping in the US for both parcels and LTL is on our roadmap for this year. Thank you for the suggestion. ### 32. Everyday Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Shiptheory?** Solves a complex issue for us, but solves it very simply. Customer service is great and it's something our business depends on everyday. **What do you dislike about Shiptheory?** There's not been anything specific to date that we've disliked. **What problems is Shiptheory solving and how is that benefiting you?** Integrates our Netsuite and Microsoft Dynamics shipping system, allowing us to book in and print shipping labels from orders direct inside our order management systems. ### 33. Easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Shiptheory?** Shiptheory and Khaos Control together provide a complete solution for any online business looking for an end-to-end order to dispatch process on one platform. Implementing Shiptheory is straigt forward making it a smooth process for the client as it is totally integrated with the Khaos Control platform. **What do you dislike about Shiptheory?** Nothing that comes to mind at this moment. **What problems is Shiptheory solving and how is that benefiting you?** Shiptheory is one single access to many shipping options providing choice and efficiency. ### 34. Great company to deal with **Rating:** 5.0/5.0 stars **Reviewed by:** Tony D. | Regional Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Shiptheory?** Great software solution and very easy to contact support **What do you dislike about Shiptheory?** Nothing to be honest, great company and product offering **What problems is Shiptheory solving and how is that benefiting you?** Ease of use and solve multi carrier shipping problems ### 35. Printer issue/ Pick pack questions/ Address details/ rules questions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Shiptheory?** Simple in use and helpfull support staff **What do you dislike about Shiptheory?** No filters to stocp orderrs out of interest pulling through, making lots of records/dirty data **What problems is Shiptheory solving and how is that benefiting you?** Connection from BP to DPD ### 36. Partnerships Lead **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Shiptheory?** It has been great partnering with Shiptheory team. They are incredibly efficient, carrying out updates quickly, with clear and regular communication! A great experience all round. **What do you dislike about Shiptheory?** There have been no downsides to working with Shiptheory. **What problems is Shiptheory solving and how is that benefiting you?** Shiptheory is a great tool for helping connectquickly and easily to multiple carriers in seconds. ### 37. Good system, we've used for several years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Shiptheory?** During recent change Josh from ShipTheory was very helpful - going above and beyond. Does what we need it do with the systems and channels we use **What do you dislike about Shiptheory?** Slight issue with billing and bolt on but this was resolved recently. **What problems is Shiptheory solving and how is that benefiting you?** Automates creating our shipping labels for our systems/channels ### 38. Great product, exceptional service. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Shiptheory?** The Shiptheory app integrates perfectly with our system allowing for a seamless dispatch service. I would highly recommend both the app and the service provided by the team at Shiptheory. **What do you dislike about Shiptheory?** The app does everything we require it to do at present, there is nothing to complain about here nor suggest for improvements at this point. We potentially are not even using it to its full capacity. **What problems is Shiptheory solving and how is that benefiting you?** We recently updated a computer system and had to install the application on to the internal drive. We experienced a minor issue with the settings and making sure they were firing correctly. The support team were quick to respond which was great. ### 39. Kieran was outstanding with his support today. He was very clear with his guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Shiptheory?** I like the logical process for me to follow **What do you dislike about Shiptheory?** Frustrating that it doesn't go back to the page I was viewing when labels have been printed **What problems is Shiptheory solving and how is that benefiting you?** Link with the carrier ### 40. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** How Helpful Kieran is and always trying there best **What do you dislike about Shiptheory?** I can't complain about the service at all **What problems is Shiptheory solving and how is that benefiting you?** user printer feature ### 41. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Shiptheory?** Kieran is great. They're with you every step of the way. **What do you dislike about Shiptheory?** Nothing so far. Everything has been great so far. **What problems is Shiptheory solving and how is that benefiting you?** We no longer have to type labels manually. ### 42. Very helpful staff, smooth integrations. What else do you need? **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Shiptheory?** The support was fantastic getting set up. We had several teething issues, but we managed to get there in the end. **What do you dislike about Shiptheory?** I dont know what else you do. are we using you to the best use of your abilities? You helped me get what i wanted, but is there more we could be doing with you? **What problems is Shiptheory solving and how is that benefiting you?** integration between our software system with OGL and couriers. It is the easiest way to get the integration set up. ### 43. Positive experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Shiptheory?** Integrates with all major platforms and the support is good. Quick to resolve issues you may have. **What do you dislike about Shiptheory?** Audit and reporting history is limited . **What problems is Shiptheory solving and how is that benefiting you?** Integrating multiple platforms using multiple carriers. The rules created to define what parcel is sent on what service and with which courier has completely automated our shipping process. ### 44. Gold Star Customer Service, with knowledge on top! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Shiptheory?** Efficiencies in helpint to steam line our processes **What do you dislike about Shiptheory?** Still struggling with some of the rule setting. However the team at Shiptheory are ready to help when required **What problems is Shiptheory solving and how is that benefiting you?** Helping to intergrate our ERP into our carriers. Making it slik and less effort to ship with ease... ### 45. Brilliant ongoing service! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Shiptheory?** The whole team at Shiptheory have been really helpful fom the start. If we ever have any issues Henry, George or Ethan are super quick to help. Any issues are normaly resolved within a hour tops. **What do you dislike about Shiptheory?** This is a hard one as we really like working with Shiptheory. They only thing is that printing plain address labels counts as one of our carriers and we arnt ready to upgrade our subscription just yet, apart from that everything is great. **What problems is Shiptheory solving and how is that benefiting you?** Shiptheory developed a bulb pick list for us when we first joined them. This has helped our warehouse productivity. ### 46. Ship theory have tranformed the way we work! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Shiptheory?** The automation and customer service. There is always someone ready to help on the other end of a phone or email. **What do you dislike about Shiptheory?** The only slight negative is on the address labels for postage, they come out with a logo on the bottom saying "powered by shiptheory". not the end of the world though. **What problems is Shiptheory solving and how is that benefiting you?** We have recently had a problem where there was a time out of some kind and one order in the middle of a few, failed to push to the ship theory screen. It was resolved very quickly. ### 47. Super efficient shipping tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Shiptheory?** Easy to set-up, easy to use every day, approve and print. GREAT customer service and quick response technical chat. **What do you dislike about Shiptheory?** The angry manifest message that reminds you to check what you're about to print. **What problems is Shiptheory solving and how is that benefiting you?** Auto printing labels rather than manually creating shipping labels / purchasing postage. ### 48. Good Shipping Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Shiptheory?** Makes fulfilment easy with a good range of functionality. Support team are helpful and quick. **What do you dislike about Shiptheory?** There's still some bugs and glitches in the system that I've noticed and a few hiccups with onboarding. **What problems is Shiptheory solving and how is that benefiting you?** Automatically applying and printing labels based on different parcel sizes. ### 49. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mandip S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Shiptheory?** Been using Shiptheory for a number of years now. It's flawless and the customer support has been exceptional. Kabir deals with our account and he follows up promptly with any issues we have. Ethan has provided great technical support too. Would recommend Shiptheory! **What do you dislike about Shiptheory?** Not much to dislike. It's very simple to use. Few minnor issues - which are resolved as soon as you speak to them **What problems is Shiptheory solving and how is that benefiting you?** Integrates with Amazon and Shopify. Easy to print shipping labels - automatic features are great and you set your own shipping rules ### 50. ShipTheory - Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Shiptheory?** The staff are so friendly, the system is great to use and the support of setting up the account was simple **What do you dislike about Shiptheory?** That people dont know about it more! Its a fantastic bit of kit **What problems is Shiptheory solving and how is that benefiting you?** Logistical solutions - connecting to api courier agreements - [View Shiptheory pricing details and edition comparison](https://www.g2.com/products/shiptheory/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+00%3A38%3A56+-0500&secure%5Bsession_id%5D=b3023180-c763-429d-8162-c28616a73027&secure%5Btoken%5D=cffc41aad570d1758f824f9a6b6c8ee2ea4be899c9476e1ed87a4f71c702ce94&format=llm_user) ## Shiptheory Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Labels** - Label Printing - Return labels - Bar codes **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top Shiptheory Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (280 reviews)