JK
Jack K.
CEO
Small-Business (50 or fewer emp.)
"Grat free shipping software for small accounts"
5/5
What do you like best about Shippo?

Nothing beats free.

Integrates with a lot of different platforms.

API integration.

24/7 help support.

Easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

UI is okay but has room for enhancements.

Limited report options. Review collected by and hosted on G2.com.

Courtney K.
CK
Courtney K.
IT Specialist
Small-Business (50 or fewer emp.)
"Discounted shipping is tops!"
5/5
What do you like best about Shippo?

I like that I don't have to choose specific options to ensure that I get tracking, as I would with other services. I also like that I'm eligible for coupons and discounts. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

I have no dislikes so far. The interface is really nice and everything is really easy to use. Review collected by and hosted on G2.com.

Hanson G.
HG
Hanson G.
CEO and Founder
Small-Business (50 or fewer emp.)
"been using for many years now!"
5/5
What do you like best about Shippo?

We LOVE how simple this is and how easy Shippo is to integrate with Shopify. Once an order/replacement is placed, it easily comes over to Shippo with all the details needed to fulfill the order! Review collected by and hosted on G2.com.

What do you dislike about Shippo?

there is a $0.05 fee per shipment, which is a little annoying, but it is still totally worth it Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ridiculous questions asked and unable to get contact"
0.5/5
What do you like best about Shippo?

starting up requires you to 1) authorize by email then 2) answer 3 questions which they claim is their way to ensure no one is using your business falsely. this makes no sense, usps or other carriers aren't doing it why should you? If our names match on the credit card that has to be in place, why do they need our ID, our business address and details anyway. seems way too invasive, shady and highly inefficient. not to mention you can't get in contact for support by phone, you have to fill a form and then some scheduling for a week later. are you serious? this is targeted for business? Review collected by and hosted on G2.com.

What do you dislike about Shippo?

starting up requires you to 1) authorize by email then 2) answer 3 questions which they claim is their way to ensure no one is using your business falsely. this makes no sense, usps or other carriers aren't doing it why should you? If our names match on the credit card that has to be in place, why do they need our ID, our business address and details anyway. seems way too invasive, shady and highly inefficient. not to mention you can't get in contact for support by phone, you have to fill a form and then some scheduling for a week later. are you serious? this is targeted for business? Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Shippo is a reliable and easy to use third party shipping integrator"
4.5/5
What do you like best about Shippo?

We use Shippo within our ERP system to ship via UPS and USPS. It's a seamless integration and we like the functionality Shippo offers. Shippo offers very competitive pricing either on a per label basis or from a monthly subscription model. Even though we use Shippo through our ERP system, we can log into our Shippo account at anytime and lookup all our shipping history/data and change settings and billing information. I've had to reach out to support a couple times and they've always replied back quickly and resolved my issues. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

The biggest downside to Shippo is that they do not offer any FedEx integration. They offer many shipping options, but FedEx isn't one of them. It would also be nice if they would accept multiple UPS accounts within one Shippo account. Review collected by and hosted on G2.com.

sanae r.
SR
sanae r.
spécialiste en informatique
Small-Business (50 or fewer emp.)
"Shippo is very user-friendly."
3/5
What do you like best about Shippo?

Easy to maneuver, to understand, simply take the time to read the plans and billing, set up your account with billing (PayPal is an easy option) and if you are not familiar with the carriers and the rates/services they offer, inform yourself. I like being able to play with dimensions and weight, find the right packaging size and the best shipping option at the lowest cost, without compromising the product's integrity or delivery times. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

It can sometimes be slow due to unnecessary clicks to obtain different information needed for different types of sales. It may also lack features/information at times, but the information is there 9/10 times; you just have to dig a little to find it. At the end of the day, it is essentially a free platform, and anything I miss has to be maintained on my own systems. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Shipping is so much easier with Shippo."
3.5/5
What do you like best about Shippo?

Shippo could be a company wherever you'll learn plenty, whereas growing professionally, and you'll work with nice, smart, and really proficient people! My expertise has been that the manager team, not simply the manager I report back to directly, in person wish to work out Maine reach each my personal and career goals. In my expertise it's somewhat rare to search out such associate approachable government team that sincerely cares regarding your growth and can facilitate your reach your goals within the manner I've seen it play out at Shippo. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

There isn't a linear path upwards if that's what you're wanting, for since the corporate remains quite tiny. Review collected by and hosted on G2.com.

Codey R.
CR
Codey R.
Customer Service Manager
Mid-Market (51-1000 emp.)
"Shippo "
4/5
What do you like best about Shippo?

I like how quickly and easily shippo is able to validate an address! Review collected by and hosted on G2.com.

What do you dislike about Shippo?

It can be inconsistent at times. We have it approve address on the frontend but fail on the backend. This can cause some delays with our shipments. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Shippo is easy to use & also provides easy tracking of orders. "
4.5/5
What do you like best about Shippo?

Discount on shipping costs.

Automatically notify customer with tracking.

No monthly fees for basic account.

Links to my godaddy account and connects to my orders there. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

I’m not necessarily a fan of the fact that they bill weekly. I would rather they take the shipping cost out immediately each time I print a label. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Review of Shippo"
4.5/5
What do you like best about Shippo?

I use Shippo almost more than FedEx. I think it's a great way to ship items at a discounted rate. Those prices are superb especially for those just starting a business. I also save a lot of money on colored ink by not printing as many shipping labels. Review collected by and hosted on G2.com.

What do you dislike about Shippo?

What could be improved is customer support. Customer support is via a web ticket, however, I would like to give a call and speak to a customer representative. Review collected by and hosted on G2.com.