Recommendations to others considering Shippo:
not sure why their service is so difficult and asks for so much information. i feel its not transparent, hard to get support, inefficient process. not keen on sending details of my ID with photo and having no one be able to help you during the same day. wasted a lot of time searching for help and getting the account activated. what is great about stamps.com is that you can start right away without any barrier. these unnecessary steps make the experience very bumpy and no support given right away so customers are left frustrated and behind in all their work. really upset Review collected by and hosted on G2.com.
What problems is Shippo solving and how is that benefiting you?
starting up requires you to 1) authorize by email then 2) answer 3 questions which they claim is their way to ensure no one is using your business falsely. this makes no sense, usps or other carriers aren't doing it why should you? If our names match on the credit card that has to be in place, why do they need our ID, our business address and details anyway. seems way too invasive, shady and highly inefficient. not to mention you can't get in contact for support by phone, you have to fill a form and then some scheduling for a week later. are you serious? this is targeted for business? Review collected by and hosted on G2.com.