--- title: ShipperGuide TMS Reviews meta_title: 'ShipperGuide TMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how ShipperGuide TMS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 24 scale: '5' date_modified: '2026-07-07' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # ShipperGuide TMS Reviews **Vendor:** Loadsmart **Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) **Average Rating:** 4.6/5.0 **Total Reviews:** 24 ## About ShipperGuide TMS ShipperGuide is a transportation management system (TMS) software solution that helps shippers plan, execute, track, and analyze freight movements across their transportation network. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems. ShipperGuide falls within the Transportation Management Systems (TMS) software category. It is used primarily by mid-market and growing enterprise shippers, as well as logistics teams within manufacturers, distributors, and consumer goods companies. The platform supports domestic freight operations across multiple modes and locations, with a focus on operational consistency, cost visibility, and execution control. The product is commonly used to replace spreadsheets, email-based processes, and disconnected carrier portals. ShipperGuide provides a centralized system for managing freight procurement, shipment planning, tendering, execution, visibility, settlement, and analytics. It supports both shipper-managed operations and hybrid models where execution is partially or fully managed through services. Core Capabilities Include: - Shipment creation, consolidation, and automated tendering workflows - Carrier, lane, and rate benchmarking using proprietary spot and contract market data - Real-time shipment tracking and exception monitoring - Freight audit, discrepancy identification, and settlement support - Reporting and analytics for cost, service, and carrier performance - API and integration support for connecting external systems and data flows ShipperGuide is used across several transportation use cases, including managing seasonal volume changes, consolidating multiple orders into fewer shipments, monitoring carrier compliance, and analyzing transportation spend trends over time. The system supports shippers that operate across multiple facilities and require consistent rules while allowing for local operational flexibility. Key outcomes users typically seek from ShipperGuide include: - Reduced manual workload by automating repetitive transportation tasks - Improved cost control through benchmarking and performance analysis - Increased visibility into shipment status and network-wide exceptions - More consistent execution across carriers, lanes, and locations - Scalable transportation processes that adapt as shipping volume grows ShipperGuide is designed to support logistics teams that need structured transportation management software without extensive customization or long implementation timelines. It provides a single system of record for freight activity while allowing organizations to scale operational maturity over time. ## ShipperGuide TMS Pros & Cons **What users like:** - Users find ShipperGuide TMS extremely **helpful for their roles** , appreciating its ease of use and valuable information. (1 reviews) - Users value the **responsive customer support** of ShipperGuide TMS, ensuring quick solutions to any issues encountered. (1 reviews) - Users find ShipperGuide TMS **easy to use** , making it super helpful and providing the best information for their roles. (1 reviews) - Users find ShipperGuide TMS to be **super helpful** , appreciating its ease of understanding and quality information. (1 reviews) - Users value ShipperGuide TMS for its **effective issue resolution** and responsive support team, enhancing their transportation management experience. (1 reviews) - Users find **load management features** extremely easy to implement, enhancing efficiency and support for freight operations. (1 reviews) - Shipment Tracking (1 reviews) - Tracking (1 reviews) - Tracking Efficiency (1 reviews) **What users dislike:** - Users find **shipment arrangement challenging** due to multiple stops, wishing for a simpler way to adjust orders. (1 reviews) ## ShipperGuide TMS Reviews ### 1. ShipperGuide TMS is perfect for shippers. **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael P. | Transportation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about ShipperGuide TMS?** I am able to handle all of our transporation needs in one location. I am also able to keep track shipments in transit with their tracking feature. If I have any issues their support team can easily assist and fixing the issues. **What do you dislike about ShipperGuide TMS?** Most of our shipments have multiple stops. I feel it could be a little easier to change/rearrange the order but it also works the way it set up now. **What problems is ShipperGuide TMS solving and how is that benefiting you?** ShipperGuide makes it easier to compare rates that carriers submit so I can always get the best rate. ### 2. Self managed freight simplified with all the necessary functions for cost savings and efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Keenan K. | Director of Warehouse and Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about ShipperGuide TMS?** ShipperGuide has helped us streamline our freight operations through effective vetting of brokers, rapid and cost effective awarding of shipments with piece of mind, improving efficiencies by reducing confusing email chatter, and insightful analytics and reporting. The ShipperGuide team is consistently supportive and eager to collaborate on ways to enhance the platform in ways to support their customers' needs. **What do you dislike about ShipperGuide TMS?** Adding a tool geared towards a boker/carrier scorecard would be helpful. Also, including total mileage and volume awarded to each broker/carrier is beneficial for companies with sustainability goals, focusing on carbon footprint and emissions. I suggest ShipperGuide looks into ways to partner with SmartWay - an EPA program that helps the freight transportation sector improve supply chain efficiency and track performance to reduce transportaion-related emissions. Integrating ShipperGuide and Opendock, something as simple as instructions and a link to book appointments for awarded shipments. Tying dock appointments (late pick ups, cancellations, rescheduling, etc) can be applied to broker/carrier scorecards. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Efficient and cost effective awarding of shipments. Reporting of freight spend. ### 3. Easy and fast **Rating:** 4.0/5.0 stars **Reviewed by:** Isabella A. | Logistics and Frozen Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about ShipperGuide TMS?** I like how i can see where the market is- as well as see all of the quotes right there. There is a lot ease with being able to make a coutner off right there without having to go off site or to a new window. I do also enjoy that there are not a lot of emails coming through and that everything is on the site. I use this site almost everyday for most of my loads. **What do you dislike about ShipperGuide TMS?** I do not have lot of dislikes for this- the only thing is thatit is easy to stay comfortable with the rates given instead of the negoation that does go into bidding for a load. There are some minor bug problems that do occur on the browser such as not loading a lane or the inability to find a location when trying ot create a lane- but most times it is easy to refresh or exit the site and then come back in to fix. **What problems is ShipperGuide TMS solving and how is that benefiting you?** I belive this is saving the time of sending out countless emails- by having all brokers/carriers here in once place and having them bid in said place. ### 4. Efficient, Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Rebeca A. | Freight Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about ShipperGuide TMS?** It's a very good way of sending our lanes to our carriers to participate, every need I have it's fulfilled and approached with the best attitude possible **What do you dislike about ShipperGuide TMS?** Actually I don't have any complaints of any sort **What problems is ShipperGuide TMS solving and how is that benefiting you?** We've come a long way together, every improvement on the system is explained very clearly, if I need any correction on the RFPs published the requirement is met almost immediately, also with our carriers I love that they can approach the platform with the team and are help with the best service. We find interesting that we can manage our loads from the same service, but are not completly ready to make the complete change to another form of operation, we are working with the team to consider it ### 5. Simplicity at it's finest **Rating:** 5.0/5.0 stars **Reviewed by:** Tina W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about ShipperGuide TMS?** Having all of my loads seperated out to show their progress in the bidding, scheduling, shipping and delivery process makes things so much simplier. Working with the Shipper Guide team during setup and intergration has been the best experience. These individuals put forth every ounce of energy and are dedicated to mkaing sure we are able to see the benefits. I use this daily and have to say that it's improved my time management and makes communicating with my carriers much simplier. **What do you dislike about ShipperGuide TMS?** I can't honestly say there has been dislikes. Working with the ShipperGuide team has allowed me to offer up ideas that makes ShipperGuide customizable for our needs. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Having all of my loads seperated out to show their progress in the bidding, scheduling, shipping and delivery process makes things so much simplier. Working with the Shipper Guide team during setup and intergration has been the best experience. These individuals put forth every ounce of energy and are dedicated to making sure we are able to see the benefits. I use this daily and have to say that it's improved my time management and makes communicating with my carriers much simplier. **Official Response from Giovanni Battistella:** > Thanks for the review and shoutout, Tina! We are obsessed about our customers and your feedback during the onboarding process has really helped us improve ShipperGuide. Looking forward to the next steps in our partnership! ### 6. ShipperGuide has been a game changer for my daily routine! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber G. | Customer Service Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about ShipperGuide TMS?** Using ShipperGuide is super easy and user friendly, I am able to get an immediate rate for quoting purposes and not bother others. **What do you dislike about ShipperGuide TMS?** HOnestley there are no downsides to using SG, maybe better reporting capabilites by the user and not having to ask the account rep to run these for us. **What problems is ShipperGuide TMS solving and how is that benefiting you?** ShipperGuide is allowing me to check out freight rates and not have to go back to emails and try and find rates. It keeps everything organized. **Official Response from Giovanni Battistella:** > Hi Amber, Thanks for your feedback! I'm very glad to hear about the value of having an immediate rate available when you need it. We are onboarding other instant rate providers in order to give you even more optionality and rate transparency when quoting. I'd love to hear your feedback on that initiative as well. ### 7. Super helpful and easy to understand. **Rating:** 4.5/5.0 stars **Reviewed by:** Giusten S. | Warehouse Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ShipperGuide TMS?** that it is super helpful on your role. It is easy to understand and it gives you the best info **What do you dislike about ShipperGuide TMS?** none. I think everyone should be get trained using it. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Tracking and managing transportation better ### 8. Great transportation procuremnet tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about ShipperGuide TMS?** Being able to get shipper rates and compare to market rates is a game changer. Consolidating all carrier messages and rates into one tool for easy access, able to generate reports based on data. The ShipperGuide team are quick to respond to issues and easy to work with to develope new modules and reports. Impementation is also super easy, being on a web portal there is little that needs to be done. **What do you dislike about ShipperGuide TMS?** They discontinued their relationship with DAT loosing some market data. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Allowing our traffic teams to get best freight rates and manage data. **Official Response from Giovanni Battistella:** > Hi Taylor, thanks for the feedback! I'm glad your experience with the product and our team has been positive so far. This is what we strive for everyday! I hear your concern about losing market data as well. We've taken a strategic decision to move away from load board data, and we are bringing a new rate data provider to ShipperGuide in Q2 '24. I'll reach out to you to demo that functionality when available. ### 9. Logistics Coordinator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about ShipperGuide TMS?** This plateform is very user friendly. It is very useful that it stores contracted rates so you can easily tender them over to the carriers. I like how the rates are stored in ShipperGuide so you can look back to see what the rate was on a certain lane. **What do you dislike about ShipperGuide TMS?** Wish you could tender out multiple trucks at the same time. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Miles calculator does not match our TMS. They are working on making them match. ### 10. Great Transportation Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about ShipperGuide TMS?** It's user friendly. It allows us to plug in our carriers, customers, and suppliers. Saves us time and allows us to save money. **What do you dislike about ShipperGuide TMS?** The print is too small on the bill of ladings created using Shipperguide. **What problems is ShipperGuide TMS solving and how is that benefiting you?** Allows us to use one platform when interacting with our carriers and has eliminated all the emails previously being sent and received. It also allows us to better manage the rates we are getting from our carriers by providing benchmark rates. **Official Response from Giovanni Battistella:** > Hi Scott, thanks a lot for your review, and I'm glad to hear you are leveraging our proprietary rate benchmark to help you save money! I've also forward your feedback for improvement to our Product Design team. Please keep them coming! - [View ShipperGuide TMS pricing details and edition comparison](https://www.g2.com/products/shipperguide/reviews/shipperguide-review-9378818?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A13%3A25+-0500&secure%5Bsession_id%5D=42b4ba9a-9263-4867-b29c-4ff92dbcceb6&secure%5Btoken%5D=92b09dbd4aa3149c23f10eac0b082ee06750e61fa1b70bf829c90611fe5414a5&format=llm_user) ## ShipperGuide TMS Features **Carrier Management** - Carrier Information - Evaluation - Performance **Fleet Optimization** - Load Optimization - Route Planning - Carrier Selection - Tracking **Freight Modes** - Definitions - Pricing - Selection **Visibility** - Notifications - ETAs - In Transit **Customer Management** - Customer Portal - Quotes - Documents **Transportation** - Modes - Yard Management - Freight Invoice - Planning **Integrations** - Warehouse management systems - ERP Systems - Accounting **Analytics** - Performance - Driver performance - Actionable insights ## Top ShipperGuide TMS Alternatives - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (864 reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (425 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)