--- title: ShipHero Reviews meta_title: 'ShipHero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how ShipHero works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 216 scale: '5' date_modified: '2026-08-04' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- # ShipHero Reviews **Vendor:** ShipHero **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 216 ## About ShipHero ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x ## ShipHero Pros & Cons **What users like:** - Users value the **ease of use** of ShipHero, praising its intuitive interface and seamless integrations for quick onboarding. (43 reviews) - Users rave about the **excellent customer support** from ShipHero, highlighting their responsiveness and commitment to success. (30 reviews) - Users highlight the **intuitive interface and seamless integrations** of ShipHero, enhancing onboarding and workflow efficiency. (23 reviews) - Users value the **reliable and user-friendly inventory management** of ShipHero, which greatly enhances business operations and growth. (22 reviews) - Users find ShipHero's **setup ease** exceptional, enabling swift onboarding and efficient management of warehouse operations. (21 reviews) - Users appreciate the **efficient onboarding process** with ShipHero, feeling supported and confident throughout their transition. (20 reviews) - Order Management (20 reviews) - Service Quality (18 reviews) - Functionality (17 reviews) - Users value the **quick and helpful customer support** from the ShipHero team, fostering a strong partnership with 3PL. (17 reviews) **What users dislike:** - Users find the **lack of bulk editing and complicated navigation** frustrating, hindering efficient order management in ShipHero. (13 reviews) - Users express frustration with **poor customer support** , highlighting slow response times and unresolved technical issues. (11 reviews) - Users struggle with **bulk operation issues** in ShipHero, needing more clarity and streamlined processes for efficiency. (9 reviews) - Users face **integration issues** with ShipHero, encountering glitches and cumbersome login prompts that hinder efficiency. (8 reviews) - Users find **inventory management less streamlined** , requiring adjustments and complicating processes, though ShipHero generally adds value. (8 reviews) - Users experience **frequent software bugs** , leading to manual re-processing and prolonged support resolution times. (8 reviews) - Complexity (7 reviews) - Users experience **technical issues** such as bugs and delays in support, impacting order processing efficiency. (7 reviews) - Difficult Learning (6 reviews) - Difficult Training (6 reviews) ## ShipHero Reviews ### 1. Shiphero is a great solution for client management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about ShipHero?** Shiphero has intuitive UI and viewing an overview of data in a single place makes it easy to get a snapshot of issues or product data. **What do you dislike about ShipHero?** No ready to pick filter for order management and inventory triage. **What problems is ShipHero solving and how is that benefiting you?** Shiphero make order processing and order management easy. Changes can be made quickly and easily when needed. ### 2. We love ShipHero because all the features we need to run our business is offered all in one place! **Rating:** 4.0/5.0 stars **Reviewed by:** Phyllis R. | Shipping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** The most helpful thing about SH is that it tracks everything we do, from receiving to shipping, following every detail of our customer's orders from start to finish. **What do you dislike about ShipHero?** My least favorite part about SH is the throttling that occurs when we have too many orders being pulled in at once. It's not the worst problem to have too many orders, but the system being overwhelmed with data and then having to refer to Shopify for any limit increases is not desirable as we wish SH could have more control over that. **What problems is ShipHero solving and how is that benefiting you?** We incur most of our inventory and shipping issues with oversell and backorders, but SH does a pretty good job at accurately displaying the backorder, so we get a good idea of what needs to be reordered to keep fulfilling orders. **Official Response from Megan Sullivan:** > Hi Phyllis, Thank you so much for leaving a review and providing feedback about ShipHero and how it's working for you! We're so glad that the different features have helped you to get a better view over your operations and can track everything! Thanks for the taking the time to let us know. ### 3. Shiphero for 25 shopify stores and growing **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about ShipHero?** Easy integration, great onboarding, and intuitive interface for warehouse staff. Huge thank you to Brandon Hoisington. Shiphero was a huge pice in brining our fulfillment out of the dark ages. **What do you dislike about ShipHero?** Does not support Endica/stamps.com UPS labels. UPS labels can only be processed through your company UPS account. This is a huge drawback for those coming from shipstation. **What problems is ShipHero solving and how is that benefiting you?** Paperless is the most obvious improvement but built in bundles (kits) and picking priority set it apart. ### 4. 3PL Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ashleigh N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** Shiphero is always improving its services and functions. Everything you need for fulfillment is here. **What do you dislike about ShipHero?** The only downside to using Shiphero is sometimes the system acts funny. (Acts funny usually equals "You've done something wrong but it's not easy to pinpoint because there are so many settings") **What problems is ShipHero solving and how is that benefiting you?** We have used Shiphero for a while now - most of our issues are not as bad as they were in the beginning. Because of their help to our team, we are way more productive and can lean on our understanding. ### 5. Optimization and Fulfillment Excellence with Shiphero **Rating:** 5.0/5.0 stars **Reviewed by:** Alfonso A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** The platform is very interactive and easy to use. The picking app is also great for optimizing agility and efficiency in the fulfillment process. It has been an excellent tool for customizing our picking and packing process based on our needs. **What do you dislike about ShipHero?** Nothing. Scaling and speeding up your fulfillment process to your needs is excellent. **What problems is ShipHero solving and how is that benefiting you?** Making our picking and packing process more agile. Also,m having control of inventory. Assigning customized rules and triggers for our orders, inventory and operations based on commercial and online strategies in no time. ### 6. Premium 3PL Service from ShipHero Salt Lake City **Rating:** 5.0/5.0 stars **Reviewed by:** Aidan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ShipHero?** Very efficient pack-and-fill capabilities, friendly staff and constantly researching new ways to improve our logistics and distribution. **What do you dislike about ShipHero?** Reaching customer service representatives on the phone could be made a little easier. **What problems is ShipHero solving and how is that benefiting you?** Salt Lake City ShipHero helps fulfill our specialized hazmat orders without packing errors and supports our eCommerce activities across multiple portals. ### 7. Kiddos for a job well done! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanette U. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about ShipHero?** Responsiveness. We have had great success to finding solutions to challenging issues. That was not always the case, Shiphero invested in people and education, and made the product better. **What do you dislike about ShipHero?** Learning the hard way! The tools are much better today, but the gap was challenging at first. As new users join in the parent group, send a checklist or test of knowledge. You do t know what to ask when everything and everyone is new to the platform. **What problems is ShipHero solving and how is that benefiting you?** The international shipping, customs, and tariffs. It require high touch service due to changing international treaties/laws. Our productivity has increased with improved methods. **Official Response from Megan Sullivan:** > Hi Jeanette, Thank you for taking a moment to let us know how we're doing! We're so glad we rated a 5-star review! We're glad that you're getting some relief with the very hands-on process of international shipping and that you're seeing a productivity increase too. Thank you again! ### 8. Really Great For Shopify Stores **Rating:** 3.5/5.0 stars **Reviewed by:** Jerikia F. | Co-Founder, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ShipHero?** Shiphero's native integration with Shopify has all the bells and whistles. Setting our new customers up with Shopiy stores is extremely simple and makes our onboarding process quick and easy! **What do you dislike about ShipHero?** Lack of Notifications - especially for "purchase orders and returns' it is the client's number one ask. **What problems is ShipHero solving and how is that benefiting you?** managing multiple clients' accounts - it keeps everything in one place and it is extremely userfriendly. ### 9. Easy to pick up! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** I appreciate ShipHero's functionality in terms of reporting and order management. The in-depth reports are easy to pull and extremely thorough. With orders, I have all the control I need to specify nuances and review the detailed history. **What do you dislike about ShipHero?** I want more control over designating specific lots within an order. It would be great for our partners to assign a lot from their child account instead of on our end per location. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is working through a glitch where the manifests for our carriers aren't generating. Customers track their packages very closely, and the manifests are the first line of updates. **Official Response from Megan Sullivan:** > Hello! Thank you for taking a moment to let us know how well ShipHero is working for you! We're so glad that the reporting and order management features are working so well and giving you the control and insight you need. Thank you again! ### 10. DON'T USE THEM! Absolute SCUM Company! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about ShipHero?** The only good thing is their software interface. **What do you dislike about ShipHero?** Slow service, fake pricing - they rip you off, they lose your inventory, almost all shipments are late, they don't keep their promises. **What problems is ShipHero solving and how is that benefiting you?** They made my life a nightmare. Absolute nightmare. ### 11. 3X Efficiency in Order Fulfillment **Rating:** 5.0/5.0 stars **Reviewed by:** Marc P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2023 **What do you like best about ShipHero?** ShipHero works with our needs as a 3PL to fulfill all of our client's orders in a timely and efficient manner. **What do you dislike about ShipHero?** Not much to dislike, maybe more integrations with popular e-commerce platforms would be helpful **What problems is ShipHero solving and how is that benefiting you?** ShipHero helps with organization of the warehouse and faster fulfillment times via multi-batch picking and prioritizing product locations ### 12. A great WMS app that required small sacrifices for an improved workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Aidan O. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ShipHero?** Clean, easy to use interface and accessible language **What do you dislike about ShipHero?** Some limiting factors in TechShip integration. **What problems is ShipHero solving and how is that benefiting you?** Order picking efficiency & accuracy and inventory management ### 13. Picking and packing speed improved 20-30% **Rating:** 4.5/5.0 stars **Reviewed by:** Paul D. | President, Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about ShipHero?** Using iPads witht the hand scanners has been great. We now pick more efficiently. Merging orders also has been a feature we use that we didn't know we wanted. **What do you dislike about ShipHero?** Price is a bit high. And too few licenses provided in base rest. Should be 10 and not 5. Also support is a bit slow and we keep getting different dedicated reps. **What problems is ShipHero solving and how is that benefiting you?** Speeding up both our picking and packing speeds. Also new features are coming out now that should speed up receiving also. I'm 100% sure we made a good move switching to shiphero this year. **Official Response from Megan Sullivan:** > Updated Response (12/19/2022) Hi Paul, Thanks for updating your review and letting us know that you've really found how valuable ShipHero can be to you and your business! We're thrilled that the switch has been paying off for you! Have a wonderful holiday! Hello Paul, Thank you so much for leaving review to let us know how we're doing. We're so glad that you see the value in working with ShipHero and that the added functionality you got via mobile picking is paying off. We appreciate your honest review and look forward to your continued success! ### 14. Customer Service is Excellence! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ShipHero?** Our Shiphero Agent Brandon Hoisington went above and Beyond in our onboarding process! **What do you dislike about ShipHero?** having to submit to a help ticket, but usually their response is quick. **What problems is ShipHero solving and how is that benefiting you?** Our Shopify integration to shiphero was a sucess ### 15. Shiphero has been an excellent warehouse partner for us. **Rating:** 3.5/5.0 stars **Reviewed by:** Michael W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** Simple connections, strong WMS. I really enojy using it **What do you dislike about ShipHero?** Order management has a lot of errors. I think it could be a bit less buggy. **What problems is ShipHero solving and how is that benefiting you?** Omni channel, multi brand fulfillment for an aggregator. ### 16. Could be better **Rating:** 2.5/5.0 stars **Reviewed by:** Gabriella A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** Great at setting up clients, everything is simple to get started. **What do you dislike about ShipHero?** The biggest downside to Shiphero is their capability for wholesale. **What problems is ShipHero solving and how is that benefiting you?** Solving the need for a platform that is web based. ### 17. Inventory and warehouse management for smaller company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ShipHero?** Wonderful onboarding experience, intuitive/interactive interface, and easy-to-use platform. Additionally, Shiphero's responsiveness has been a big bonus in finding solutions to roadblocks/issues. **What do you dislike about ShipHero?** Platform can be daunting at first (very comprehensive) so somewhat of a larger learning curve. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is a vendor our company utilizes to help us focus more on our business operations while leaving fulfillment software to their expertise. This saves considerable time running processes and allows our employees to focus on their day-to-day tasks instead of shipping/managing inventory independently. ### 18. ShipHero Is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Marc A. | VP Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about ShipHero?** We used another 3PL software before Shiphero. Shiphero tech is years ahead of what we were using! We are so happy we made the switch! **What do you dislike about ShipHero?** We have been using it for 6 months and so far no downsides! It is a very easy learning curve **What problems is ShipHero solving and how is that benefiting you?** Shiphero has improved our picking times - we are picking 50% faster then we were before! **Official Response from Megan Sullivan:** > Hello Marc, Thank you so much for taking a few minutes to leave a review. We really appreciate the feedback and we're so happy that ShipHero is meeting and exceeding your expectations! And congrats on improving that picking time - it shows that your team has embraced the software and really see the benefit to your operation. Thanks again! ### 19. Great customer service by Toyla **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about ShipHero?** Toyla was very attentive and proactive in trying creative solutions to help avoid costly programming fees. **What do you dislike about ShipHero?** Marketplace connection fees are totally bogus **What problems is ShipHero solving and how is that benefiting you?** Inventory management. Lot management. Built in TMS ### 20. Sourcing and Procurement Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Brianna S. | Sourcing and Procurement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal **What do you dislike about ShipHero?** I would like to have better visibility of our delivery to customers. Currently, we do not know this metric. **What problems is ShipHero solving and how is that benefiting you?** They've implemented better lot tracking and warehouse multilocation which has helped our business better manage inventory **Official Response from Megan Sullivan:** > Hi Brianna, Thank you for taking the time to leave us a review. We always value our client's feedback and we're glad to know that our software is continuing to help you better run your business! Thank you again! ### 21. Great service from Leandro at ShipHero! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about ShipHero?** They will go above and beyond to assist with their customers. Each interaction surpasses the last. **What do you dislike about ShipHero?** There's nothing that I dislike about ShipHero. The service is brilliant. **What problems is ShipHero solving and how is that benefiting you?** USA and Canadian fulfilment services ### 22. reviewing shiphero! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** Whenever we need help, one of the many associates will help. All of our reps have been friendly and usually will respond on time. **What do you dislike about ShipHero?** Shiphero has more bugs that I would like. It affects our shipping and customers, BUT the response time is quick after submitting a ticket. **What problems is ShipHero solving and how is that benefiting you?** We recently had a status issue, and a batch issue. SH had it's engineers fix the problem. **Official Response from Megan Sullivan:** > Hello! Thank you for leaving a review and letting us know that our team has been super responsive. Our Client Support team works hard to respond as quickly as they can and to resolve any issues that you may be having. We appreciate the review and thank you for letting us know who we're doing! ### 23. Greenfield implementation went very well. Highly recommend ShipHero and Alissa! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about ShipHero?** ShipHero's core functionality is all there for warehousing and fulfillment, but we have been pleasantly surprised by the quality of their documentation and the speed/quality of their support. Great option for growing startups! **What do you dislike about ShipHero?** We lost track of our shipping label costs for a bit due to a software issue. This caused disruption for a week or so, but the team was communicative the entire time, and the issue was eventually resolved. **What problems is ShipHero solving and how is that benefiting you?** We use ShipHero for fulfillment and warehousing, and it does a great job. **Official Response from Megan Sullivan:** > Hello! We're so glad that your implementation has gone so well! We also agree that Alissa is pretty awesome. We're thrilled that you've been happy with your choice of ShipHero and are already seeing the value in adopting out software! We look forward to working with you for a long time. Thanks again! ### 24. Easy to Use and Efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Noah G. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about ShipHero?** ShipHero has a great onboarding team and easy to use software system that allowed our company to bring order fulfillment back in-house after using a 3PL the last two years. **What do you dislike about ShipHero?** Anything small problem or issue that we have run into has been solved with the help of our onboarding team - Javi and Mike - leaving us with no outstanding problems or dislikes about the system. **What problems is ShipHero solving and how is that benefiting you?** We are now able to have total quality control over the way our products are picked, packed, and shipped thanks to ShipHero. Having our hands back in our fulfillment process has allowed us to provide even better customer service and satisfaction. **Official Response from Megan Sullivan:** > Hi Noah, Thank you for taking the time to leave us such a great review! We're so glad that Javi and Mike were about to get you up and running with ease. Our goal is always to make our clients lives easier and your brands more successful - we're glad you've seen your ability to increase your customer service and satisfaction with the support you're getting from ShipHero. We appreciate your support and your business and we're looking forward to more success in the future! Thanks again! ### 25. Gets the Job Done! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Customer Service Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2021 **What do you like best about ShipHero?** Love how easy it is to swap out products, speed up delivery, make notes for our warehouse team, all of it! **What do you dislike about ShipHero?** Although I am on the customer service side of things and do not use the system as frequently and as in depth as our warehouse team, I do not have anything negative to say about the system or anything I would improve about it at this time. **What problems is ShipHero solving and how is that benefiting you?** As I am part of the shipping team in my organization, Shiphero helps to easily mark orders as priority or put orders on hold when we need to verify the address for example. By being able to quickly and efficiently relay to our warehouse team what we need for the customer on orders, the happier the customers are with our service and will continue to come back and refer us to others. **Official Response from Megan Sullivan:** > Hi Sarah! Thank you so much for leaving us such an awesome review! We really appreciate the feedback and we're so glad that ShipHero is making things easier for you and the other folks in your organization. And we love that ShipHero is making it easier for you to have happier customers - that's so important in eCommerce and the world, and we're glad that ShipHero can play even a small part! ### 26. 3PL provider happy with ShipHero **Rating:** 4.5/5.0 stars **Reviewed by:** Mark C. | Diretor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** It's a fully paperless warehouse system that enables us to be efficient and environmentally friendly. But the best part is we can have new staff up and working by themselves within 5 minutes **What do you dislike about ShipHero?** Would be good to have a visual board (TV) that we can have up on the wall to show all staff current outstanding orders, current throughput, which clients have orders to be processed. Something to show all the staff a visual of how we are going and what backlog we have. **Recommendations to others considering ShipHero:** If you need a connection to shopping carts and want to go paperless, this is a great package. **What problems is ShipHero solving and how is that benefiting you?** We have been able to increase our order output, lower our staff numbers, improve our speed of picking orders, lower our costs and improve our customer satisfaction. **Official Response from Megan Sullivan:** > Hi Mark! Thank you so much for leaving us a great review. We're so glad that our software has delivered on the process to increase your warehouse output and lower your warehouse costs. We will pass along the visual board recommendation to our Client Support Team. Thank you again! **Edited on 11/23/2021** Hi again Mark, we wanted to also bring your attention to our Hero Board feature. The link to the Youtube video that explains how it works is below. Please reach out to the Client Support Team if you're interested in implementing the Hero Board in your warehouse. Thanks! https://www.youtube.com/watch?v=hzg8tz8X0I0 ### 27. Great Inventory and Fulfillment Software **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole M. | E commerce Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about ShipHero?** I love how easy it is to check stock on items for all of our eCommerce stores! There are so many great features to make sure our clients have their stores fully stocked! **What do you dislike about ShipHero?** Pulling reports can be kind of tricky. It is hard only to get the information that you want to see, but once you learn, it is ok. It gets much more manageable with use and repetition! **What problems is ShipHero solving and how is that benefiting you?** We use Shiphero to manage all the fulfillment of our eCommerce stores. It is excellent and easy to use. We can pick and pack orders much quicker with the use of Shiphero. **Official Response from Megan Sullivan:** > Hello Nicole! Thank you so much for taking the time to leave us a positive review. We appreciate your feedback and we're so glad that our software is helping to make you and your team more efficient! We look forward to continuing to work with you and your company! ### 28. Used to be great - lots of potential **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** ShipHero is the best solution on the market for 3PL's to run pick and pack and to give their clients full visbility. It has a lot of great features that help us run our operation on a day to day basis. **What do you dislike about ShipHero?** The support has declined in their response times. The quickest we're seeing responses is a few days and normally it doesn't even solve the issue. We don't have any other enterprise software that we use that doesn't provide an AM or similar. We've had to escalate most issues ourselves to contacts we know higher up but I can't imagine just now starting to use it with no connections. Support is now tiered which feels very much like Comcast. I think this could be solved fairly easily but they don't seem to care. They also directly compete against all the 3PL's paying for it. **What problems is ShipHero solving and how is that benefiting you?** It gives our clients incredible control and visibility in their orders. It's definitely help us sell more clients. ### 29. Functions are good, some are still buggy.. Downside, Tech support is not available on phone **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** Lots of the functions in ShipHero was what we were looking for to move from ShipStation. It delivered on those requirments, although some were still in beta, and caused some issues. Overall , I like ShipHero, I would LOVE shiphero if support was more on top of things. **What do you dislike about ShipHero?** There is no direct quick access to tech support, or if you have an issue, you have to open a ticket. I have tickets that are still open, or unanswered from months ago. I know they are growing, so this is part of those pains, but I lost a ton of revenue from my clients switching to another provider. **What problems is ShipHero solving and how is that benefiting you?** The main solution for us, was minimizing the number of ShipStation accounts we had to log into , ShipHero allowed us to act as a 3PL with out clients, and deal with them all from a single portal. **Official Response from Megan Sullivan:** > Hi! Thank you for taking the time to leave a review regarding ShipHero. We have passed along your valuable feedback to our Client Support Team. We appreciate your business and we're glad that we've been able to help your business can be more efficient. Thank you again! ### 30. ShipHero is very reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about ShipHero?** I like the integrations and easy navigation. **What do you dislike about ShipHero?** They do not have a returns system that's updated **Recommendations to others considering ShipHero:** Dive into all of benefits! **What problems is ShipHero solving and how is that benefiting you?** ShipHero helps us solve collaboration issues with fulfillment team. **Official Response from Megan Sullivan:** > Hello! Thank you for taking the time to leave us such a positive review and for letting others know a bit about your experience. We're grateful to work with you and your team and look forward to continuing our partnership! Thanks again! ### 31. Best Onboarding Experience & Full of Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** The onboarding point of contact is extremely helpful with answering questions, and the process is communicated with clear expectations. Any questions that needed more expertise were researched and relayed quickly, which made it very easy to work through concerns. **What do you dislike about ShipHero?** There's not much to dislike with ShipHero. Everything works as it should and is very intuitive. There are a ton of features baked into the system, which can make it a little tough to navigate at times, but I'd say that's more of a plus than anything. **What problems is ShipHero solving and how is that benefiting you?** We had a major gap in organizing, tracking, and analyzing our inventory with previous systems. With ShipHero, we're able to build out a great system on the back-end with automations so we can hire and train warehouse workers more efficiently so they get to working quicker! **Official Response from Megan Sullivan:** > Hello! Thank you for leaving an awesome review! We agree that our Implementation/On-boarding Team is pretty great. They are a knowledgable group who take pride in helping clients like you get the most out of our software. Thanks again! ### 32. Too many bugs, too slow, not good for high volume or growth **Rating:** 2.0/5.0 stars **Reviewed by:** Amy H. | Customer Care Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about ShipHero?** You can leave notes on the timeline in the order. **What do you dislike about ShipHero?** It takes forever to load anything. Lot numbers will randomly disappear. Merging orders is cumbersome at best, and merging 3+ orders is tedious. You can't search by first AND last name, only one or the other, I could go on for days. **Recommendations to others considering ShipHero:** I do not recommend using ShipHero. There are better shipping management systems out there. If you are a small business, it will suffice, but it does not grow well with your company. **What problems is ShipHero solving and how is that benefiting you?** It helps us ship orders but there are better systems out there. **Official Response from Megan Sullivan:** > Hello Amy, We appreciate that you’ve taken the time to leave a review regarding ShipHero. We have passed along your feedback to our Product Team, and we want to thank you for your willingness to share your feedback with us. If you would like to further this conversation via our Client Support Team, please reach out to them so we can work toward a solution or email us at hello@shiphero.com. ### 33. The lay out is okay and kind of confusing to use sometimes until you get the hang of it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** The function of it is useful. I think each column is necessary **What do you dislike about ShipHero?** MOre simplicity would be my complaint. I think it could be more simple looking and simple using. **Recommendations to others considering ShipHero:** none really **What problems is ShipHero solving and how is that benefiting you?** Some times it doesn't sync with Amazon. I had an instant where I forgot to renew a software with Amazon and fulfilled orders late because of it. I wish I had an alert from shiphero as well. Also the customer service when problems arise is slow. Wish there was an easier way to communicate other than email **Official Response from Megan Sullivan:** > Hello, Thank you for taking the time to leave us a review. We're really appreciate our insight and feedback. We are always striving to improve, and feedback from clients like you is extremely helpful. Thanks again. ### 34. Shiphero is a perfect shipping solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** So easy to use, so many features, amazing customer service. Shiphero has everything we need when it comes to shipping and also solved the inventory issues that we were having. **What do you dislike about ShipHero?** There is not much to dislike about Shiphero. It allows us to track our inventory properly and allocate products so nothing gets oversold. They are constantly fixing bugs and keeping everyone updated. Nothing to complain about! **What problems is ShipHero solving and how is that benefiting you?** We've been using Shiphero since 2017 so it is hard to recall what we were missing prior to switching over. The biggest thing we struggled with was tracking inventory and Shiphero has solved that for us. **Official Response from Megan Sullivan:** > Hello! Thank you for leaving us such an awesome review! A lot of clients switch to ShipHero because of inventory tracking issues with other solutions. We're very glad that ShipHero has fixed that issue for you as you hoped. Thank you again for taking the time to let us know how we're doing! ### 35. Modern UI but lacks key 3pl features **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about ShipHero?** Works with apple hardware. Good modern design and UI. Pleasant for the user. **What do you dislike about ShipHero?** Missing key reports that save time searching for backordered items. It is very light on people management and performance management - very poor. My team has a new bug 2-3 times a week. The latest offense happened right during our peak and has cost my team over 40 hours in lost productivity and seems like a relatively simple issue to fix but has been escalated up to tier 3 support and been stuck there for 4 business days. Has been enough of an offense that I'd fire them over this alone. **Recommendations to others considering ShipHero:** I can't say I recommend it. Consider other options if you need a serious WMS software to handle anything beyond basic sophistication. **What problems is ShipHero solving and how is that benefiting you?** Picking orders with decent pick efficiency **Official Response from Megan Sullivan:** > We appreciate that you’ve taken the time to leave a review regarding ShipHero. We have passed along your valuable feedback to our Product Team. We thank you for your willingness to share your feedback, and if you would like to further this conversation via our Client Support Team, please reach out to them so we can work toward a solution or email us at hello@shiphero.com. ### 36. Been growing alongside Shiphero for the past 3 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** We use Shiphero across our 3 warehouses. Favorite thing must be that it's an all-in-one solution. We use it for POs, warehousing and fulfillement. **What do you dislike about ShipHero?** I wish forecasting was easier for purchases. We use another tool for that, but thankfully, it integrates with Shiphero. I also wish they had an intergration with accounting software! Looking forward to see more integrations in the future. **What problems is ShipHero solving and how is that benefiting you?** All our business functions collaborate on Shiphero. It's been a game-changer when it comes to pick/packing and warehousing. We love it that they listen to their customer feedback and deploy updates and features regularly. **Official Response from Megan Sullivan:** > Hello! Thank you for taking the time to leave your feedback and giving us an awesome review. We're excited to know we're changing the game in your warehouse! ### 37. Some great feautures...and some not so much **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** Searching for orders and/or products is really simple. **What do you dislike about ShipHero?** I don't like that we have to use an ipad. I hate that picking seems focused on pick-to-tote, which is the least expedient and useful pick method for us. **What problems is ShipHero solving and how is that benefiting you?** If you reach a certain number of clients and skus, a WMS becomes an inevitable necessity **Official Response from Megan Sullivan:** > Hello! We appreciate that you’ve taken the time to leave a review regarding ShipHero. We have passed along your valuable feedback to our Product Team. We thank you for your willingness to share your feedback, and if you would like to further this conversation via our Client Support Team, please reach out to them so we can work toward a solution or email us at hello@shiphero.com. ### 38. Great customer service and friendly team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** ShipHero fulfilled all our weird requirements and custom needs. The best feature is the well-documented API provision, easy to use and easy to understand, making integration with other platforms a cinch. **What do you dislike about ShipHero?** It can be challenging to set up auto picking from warehouses, though not impossible. When using both the Shopify POS and a Shopify web store adds to the complications. **What problems is ShipHero solving and how is that benefiting you?** It has reduced shipping costs and increased the efficiency from the shipping department. Tracking of the entire process is logged. Integration between Shopify and ShipHero is seamless. **Official Response from Megan Sullivan:** > Hello! Thank you so much for leaving us an awesome review. We're happy to hear that ShipHero's software has helped to reduce your shipping costs and increase your efficiency. And, as a Shopify+ integration partner, we're very glad to know that the connection has been smooth. Thanks again! ### 39. Best WMS Software I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Erkan E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about ShipHero?** Has almost all the options that a 3PL company would need; great for e-commerce sellers and 3pl companies. Automations are good, shipping mapping is effective. **What do you dislike about ShipHero?** Price is a little bit high compared to some competitors. **What problems is ShipHero solving and how is that benefiting you?** Transparency helps a lot which is critical in 3pl business. **Official Response from Megan Sullivan:** > Hello Erkan, We really appreciate you taking the time to leave us a review! Thank you for your business and for your support of our software. We believe in helping 3PLs become even more successful and we're thrilled to work with you and your organization. Thanks again! ### 40. ShipHero Fullfilment **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio K. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about ShipHero?** It syncs in a very efficient way with shopify. Very intuitive to pick orders. **What do you dislike about ShipHero?** Some times it has random issues with inventory, modifying qtys uploaded. **What problems is ShipHero solving and how is that benefiting you?** We practically have no errors in our order picking and packing now. **Official Response from Megan Sullivan:** > Hello Sergio, Thank you so much for taking the time to leave us such an awesome review. We're so glad that you're finding the Shopify integration so efficient and that the software is intuitive and easy to use. Thanks again! ### 41. Great all-in-one software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** Inventory and OMS in one! The tight integrations to Shopify are great as well **What do you dislike about ShipHero?** Sometimes there are glitches, but we work with the IT team to resolve those **What problems is ShipHero solving and how is that benefiting you?** Paperless picking, better order management, better inventory sync times **Official Response from Megan Sullivan:** > Hi! Thank you so much for leaving us an awesome review. We're glad that ShipHero's software has helped you better track your orders and inventory. We look forward to continuing to work together! ### 42. The only way to run a fulfilment business. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam J. | Head Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about ShipHero?** ShipHero is fully automated. No more pen and paper, no more calculators, no more spreadsheets. Easy to use workflow that makes sense. **What do you dislike about ShipHero?** Nothing that I can think of. I'm only filling this out as the survey says I have to. **What problems is ShipHero solving and how is that benefiting you?** We did not have a grasp on our inventory before we used ShipHero. We were constantly sell out of items and selling products that were out of stock. ShipHeros inventory management system has solved all problems for us. Easy picking and locating items. Before using ShipHero we wasted loads of time trying to locate items in a huge warehouse with several thousand different skus. The warehouse location system makes your pickers job a breeze. **Official Response from Megan Sullivan:** > Hi Sam, Thanks so much for taking the time to leave a review (even if it says you have to) :)! We're so glad to be working with you and helping your business succeed. We look forward to continuing our working relationship and more positive outcomes. Thanks! ### 43. Incredible software that has transformed our operation **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2020 **What do you like best about ShipHero?** Have been using Shiphero for Brands for only a short period, but we're experiencing productivity and accuracy gains in nearly all parts of our operation (receiving, picking, packing, shipping) . We came from a paper pick process and were a bit nervous about our team's ability to transition, but the software is very intuitive and everyone has caught on quickly. While the software is very easy-to-use, you can still dig in and digest all of the detail and raw data, which has been a big value driver for our management team as well. We are also just getting our feet wet with the open API and plan to further optimize our processes and reporting. All in all, we've been blown away with all of the functionality (they seem to have thought of everything!), but they still somehow release incremental features on what seems to be a weekly basis (Heroboard FTW). We have a challenging use case with 5000+ SKUs, multiple warehouses, high order volume, scores of third party shipping accounts, dynamic slotting, etc., all on top of a very customized Magento 2 platform. Despite all this, Nicholas (co-founder) was confident Shiphero could be the solution for us, and they have delivered. Special shoutout to Matt Dickman, who guided us through implementation. With all of our nuances, onboarding required some extra handholding and Matt was nothing but superb in making the process as painless as possible. Not only was he quick to respond to any questions or needs (sometimes staying on the phone late into the night), patient with our sometimes scatterbrained approach, and most importantly, thorough in delivering all of Shiphero's value, but he also called on his own experience managing a warehouse to help further optimize our processes. **What do you dislike about ShipHero?** Again, we've only been on the platform for a short period, but we're yet to find any real issues. We have one feature request (specific to our operation), which is being evaluated. Other than that, any dislikes at this point are really just frustrations stemming from process change. **What problems is ShipHero solving and how is that benefiting you?** Coming from paper picking, our biggest time savings has come from automated route optimization and multi-item batch picking; we've nearly doubled our picker productivity. Use of scanners has eliminated mispicks (not an insignificant number previously with 5000+ SKUs) and mis-stocks and we're more confident than ever with our inventory counts. As a result, we've been able to eliminate unnecessary production for inventory we couldn't previously find. Packers are no longer typing in order numbers or manually QC'ing, which has made them meaningfully more efficient also. As mentioned previously, we're seeing gains in nearly all parts of our fulfillment operation. **Official Response from Megan Sullivan:** > Hello Praveen! Thank you so much for leaving such a detailed, and positive, review. We're so pleased that you and your company are seeing so much success with ShipHero. And also thank you for shouting out Matt D. We think he's pretty awesome too! Thanks! ### 44. The software is great, very user friendly and easy to use, and Mile A. was extremely helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about ShipHero?** The upsides of using ShiphHero is having a versatile easy to use software with a very good customer support **What do you dislike about ShipHero?** Nothing in specific. Implementation was easy **What problems is ShipHero solving and how is that benefiting you?** ShipHero is extremely helpful for customers as they have complete visibility on their inventory and orders **Official Response from Megan Sullivan:** > Thank you so much for taking time to leave a review! At ShipHero, we're happy when our customers are happy. Thanks again and we look forward to our continued partnership. ### 45. Great software with a great team **Rating:** 5.0/5.0 stars **Reviewed by:** Chad C. | COO **Reviewed Date:** April 08, 2021 **What do you like best about ShipHero?** Ship Hero is easy to implement and intuitive to use. Their support, especially Matt Dickman, is outstanding. We needed to get up and going within a week, and they helped us pull it off. We shipped nearly 100k orders in the following 60 days. **What do you dislike about ShipHero?** I don't like having to use an apple device and socket scanners -- they're both quite fragile. Cycle counting could use improvement, as well as some tool tips for how each field works. **What problems is ShipHero solving and how is that benefiting you?** Multi-item orders are solved best by this software -- we haven't found anything better. **Official Response from Megan Sullivan:** > Hi Chad, Thank you so much for taking the time to write a review and leave us feedback. We're glad that you've had a wonderful experience with our team, especially Matt and that the product is already making you more efficient. We look forward to continuing to work with you. Thanks! ### 46. Best 3PL & Fulfilment Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Wael A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** If you want to succeed in your 3PL and Fulfilment business you must have Shiphero as a success partner. A lot of features that you have to make your business succeed Shiphero has an excellent onboarding and customer suppory strategy. The open API made it easy to integrate with shipping companies in my country. Shipheo made life easier in handling 3PL customers and billing. The variety of the style of billing gave flexibility to our customers. The inventory managment feature in adding products in bulk manually is great. It is perfect tobwork manually or via integration. My 3PL clients some are non english speakers are using Shiphero and managing there orders. The reporting feature is excellent. One of the most powerful things is the logging feature you can track inventory changes, orders everything is logged and available for you for troubleshooting. The features that I can provide to my 3PL customers such as sending invoices to their clients, and making ourchase orders and sending it to there vendors. Picking and Packing made easy and faster and you can choose the picking style either by shelf number or order priority. The IOS picker app is easy to use for pickers and lots of features are there. I really noticed that Shiphero have thought of every single scenario and added it to the system. Againg If you want your business to succeed go with shiphero and forget about other competitors, I tried other systems this is the best of all. What I said in this review is only a little to describe how great Shiphero is. **What do you dislike about ShipHero?** The only drawback is that it does not support cash on delivery orders directly. So we had to develop a technique with our clients to distinguish between cash on delivery and non cash on delivery orders. In addition there it will be excellent to have the cash on delivery report. Another important thingnto have is the status of the shipment in shipments reports it would be nice to have a cloumb that shows if the shipment is delivered or not. **What problems is ShipHero solving and how is that benefiting you?** Shiphero helped me in solving inventory location changes. Sending products to the warehouse. The receiving is made easy after the 3PL customer sends the Purchase Order. The beauty of Shiphero that everything is in the system it minimised our clients calls to our support team they can check everything from product receiving to managing orders on the system. ### 47. New to Ship Hero - Impressed with speed and search and ease of use with menu and page section layout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** Ship Hero is easy to login and get right where you want to go with the logic menu layout. This is also true of the mobile layout and the app is really handy too. I really like how SH updates bidirectionally with Shopify. This can save time and allow you to work in either system for many things, such as address changes and line item edits. Reporting is good too. especially ability to export whatever you are looking at very quickly. **What do you dislike about ShipHero?** For 13 inch laptops the layout can be more challenging. If you reduce the magnification to 90% this should take care of it. Safari browser makes columns not line up which is tough. It would be handy if the column headers did not scroll with the rows, so you could always know at a glance what the number meant. **What problems is ShipHero solving and how is that benefiting you?** speed with which I can filter and see what orders need attention. Working within the system for reships and not having to create these as new orders in Shopify. The bidirectional communication between systems. The export of data for manipulation in excel is fast. ### 48. Very good for picking packing and shipping **Rating:** 3.5/5.0 stars **Reviewed by:** Umar K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about ShipHero?** Its very good for picking and packing the orders. Dynamic slotting and tume saving pickup **What do you dislike about ShipHero?** Inventory management is difficult and transfer order out, moving stock from one location to another is need to improve **Recommendations to others considering ShipHero:** I recommend to have shiphero for fast shipping and packing **What problems is ShipHero solving and how is that benefiting you?** Picking, packing, and labelling is very easy now. We improve our shopping order very much.. Like from 5 days to 1.5 day ### 49. Solid program but not the most intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** TJ T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** It seems like all the info I need is available. **What do you dislike about ShipHero?** Sometimes difficult to find the info I need. Would be great to have ability to breakout orders into backorders more easily/ cleanly **What problems is ShipHero solving and how is that benefiting you?** One resource to find order info, PO info for our products, eta's pricing on shipping labels, etc ### 50. Robust shipping platform that is great for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** Ability to create bundles! Makes inventory tracking and SKU creation a whole lot easier for our 3PL to manage! **What do you dislike about ShipHero?** It is a bit clunky and not the easiest interface. But once you learn it, it gets easier! **Recommendations to others considering ShipHero:** The bundling feature (ability to create a SKU that is composed of multiple other SKUs) is a huge feature that other platforms (i.e. ShipStation) do not have. For that reason alone, I would recommend ShipHero. **What problems is ShipHero solving and how is that benefiting you?** An easy way for our fulfillment center to manage our orders! ## ShipHero Discussions - [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) - 1 comment, 1 upvote - [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment - [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments - [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment - [View ShipHero pricing details and edition comparison](https://www.g2.com/products/shiphero/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+12%3A17%3A39+-0500&secure%5Bsession_id%5D=463c54f0-c188-4657-9522-c654bad51139&secure%5Btoken%5D=f9892b11944e41a0ad83631cdce221725e3a884e281cfdb940ab9b3caaf4ca73&format=llm_user) ## ShipHero Integrations - 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Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Planning** - Picking Methods - Documents - Locations - Scheduling **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Labels** - Label Printing - Return labels - Bar codes **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations **Order Entry** - Entry - Register - Notifications **Integrations** - E-Commerce - WMS - Accounting - OMS **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Voice - Mobile - Adjustments **Customer Management** - Customer Portal - Visibility - Billing **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Design** - Label formats - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes - RFID Encoding **Order Tracking** - Shipping - Tracking - Backorder **Tracking** - Shipping - Inventory **Analytics** - KPIs - Dashboards - Custom Reports **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications **Reports** - Shipment reports - Inventory reports - Unshipped products **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top ShipHero Alternatives - [ShipBob](https://www.g2.com/products/shipbob/reviews) - 3.7/5.0 (118 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 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