# ShipEngine Reviews
**Vendor:** ShipStation Global  
**Category:** [Shipping Software](https://www.g2.com/categories/shipping)  
**Average Rating:** 1.8/5.0  
**Total Reviews:** 2
## About ShipEngine
ShipEngine levels the playing field by helping brands to turn everyday logistics problems into solved problems through a flexible, API-first approach so they can focus on what really mattersthe consumer experience.



## ShipEngine Pros & Cons
**What users dislike:**

- Users report that **ShipEngine's complexity** leads to frustrating experiences, particularly with credit card updates and support struggles. (1 reviews)
- Users experience **poor customer support** with ShipEngine, facing frustrating delays and unhelpful responses from the support team. (1 reviews)
- Users report encountering **glitchy software bugs** with ShipEngine, making simple tasks frustrating and support unhelpful. (1 reviews)

## ShipEngine Reviews
  ### 1. I STRONGLY SUGGEST YOU AVOID THIS COMPANY

**Rating:** 0.0/5.0 stars

**Reviewed by:** Vincent G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about ShipEngine?**

I am sorry but there was nothing I liked about ShipEngine.  My experience was very poor

**What do you dislike about ShipEngine?**

This terrible glitchy company inserted themselves into the Discogs website and took control of the option to purchase shipping labels on Discogs. Sadly with ShipEngine the simple task like updating a credit card has become a nightmare because of the ShipEngine software and team of helpers. As well no workaround, no solution and no resolutions found by anyone posting about this problem online. To add insult to injury ShipEngine's platform Merchant Support Specialist Mike H was a pure disappointment. Our exchanges were grueling. He was also dismissive, tone deaf and unnecessarily dragged out the solution for weeks and weeks. This company can be a black hole once you have any problem whatsoever with their glitchy system. Their help team feel like third world BOTS. The help rep felt smug and a know it all. Made me wish ShipEngine would disappear off Discogs so I could buy shipping labels without so much stress.  Vincent Gallo August 2025

**What problems is ShipEngine solving and how is that benefiting you?**

ShipEngine has become a problem not a solution

  ### 2. ShipEngine Workflow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about ShipEngine?**

The best thing about ShipEngine as a platform is that it allows you to connect an API to use carriers from an external platform.

**What do you dislike about ShipEngine?**

New pricing policy limiting functionality to $0 plan

**What problems is ShipEngine solving and how is that benefiting you?**

To be able to ship with several carriers from the same platform.



- [View ShipEngine pricing details and edition comparison](https://www.g2.com/products/shipengine/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-06-10+21%3A02%3A52+-0500&secure%5Bsession_id%5D=ddebeb8b-b166-4990-9d70-0b0e7375625f&secure%5Btoken%5D=95f5317aa1e98e602bbf6a5a2313be6ec537ac18ecbd80b5c08803def4b54985&format=llm_user)

## ShipEngine Features
**Labels**
- Label Printing
- Return labels
- Bar codes

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Reports**
- Shipment reports
- Inventory reports
- Unshipped products

## Top ShipEngine Alternatives
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