Shipedge Pros and Cons

it is a straightforward and simple to use tool for fulfilling orders Review collected by and hosted on G2.com.

i don't like the process of initiating returns or return labels. also we encountered some issues syncing SE to our Woocommerce and so right now, we have to manually add the tracking numbers to all orders and fullfill them in Woocommerce. Review collected by and hosted on G2.com.

The software is consistent and robust. Innovation is constant, and new features/integrations are released from time to time. Warehouse management is a complex topic and involves a large body of knowledge that needs to be converted into functionalities in software like a WMS. In this sense, Shipedge’s solution is comprehensive. It involves the entire warehouse management chain, from Inventory Management by Expiration Date, through cartonization and Serial Number Tracking, to Inventory Lot Control. They offer a complete solution that delivers quality and contains all the necessary features to manage simple to complex scenarios Review collected by and hosted on G2.com.

This is more or less a personal matter, but. I would like to see an evolution of the software interface to be more in line with recent approaches to usability. Although the interface may not be the most “fresh,” it allows workflows to be completed rapidly. Review collected by and hosted on G2.com.

Shipedge software looked like there was some smart order routing and the ability to integrate with other marketplace channels. Assumed it could perform basic functions to manage inventory. Review collected by and hosted on G2.com.

Software does not integrate with Channel Advisor, shipping is not free (there are some added fees based on transaction counts), there is a disconnect between the sales process and implementation, knowledge is not shared among staff, implementation process is not very helpful - could have been more responsive and helpful with setup. After two weeks into implementation we knew it was not going to be a good fit and requested to cancel and get a refund. After that, they never responded to any messages. I attempted several times and not one response. This is a total scam and unprofressional in my view. I would never refer anyone to them. Save yourself the trouble and headache. Review collected by and hosted on G2.com.

The software is fairly robust had it worked as expected. The concept of having warehouse, inventory and shipping under one umbrella was attractive. Review collected by and hosted on G2.com.

Dealt with glitches for more than a year before it was too costly to stay on. Several glitches amounted to thousands of dollars. Customer service was half decent if you could get ahold of them, but never seemed to solve anything completely. I think these guys bit off more than they could chew. Review collected by and hosted on G2.com.

With ShipEdge, there is easy integration from other platforms. It is a simple way for multiple users to process orders. I like that our warehouse uses them, and they handle all of our orders from multiple platforms. Review collected by and hosted on G2.com.

ShipEdge is decently user friendly, but the look of their layout is not pleasing to the eye. Review collected by and hosted on G2.com.

The user interface is very simple, which I like. It has a lot of features that are above my pay grade, so if you're discerning, Shipedge will likely live up to your expectations. However, if you're like me and need something that you can teach to someone within 30 minutes and have them up and running, this is very good for that as well. Also, Shipedge's service is great! I can pick up the phone and get someone knowledgeable within seconds. Review collected by and hosted on G2.com.

Some of the terminology wasn't what we were using, but it didn't take but a few minutes to get a thorough understanding. I feel like the reporting could use some improvements. Review collected by and hosted on G2.com.