I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay.
- This will give you the best margin/profit of all ones (equal first position with another one I won't mention here)
But it differenciates with the other one through the following advantages:
- If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do).
- The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases.
For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above.
As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all... Review collected by and hosted on G2.com.
You need a few skills to setup the payment process. There are many rules you can implement to optimize your paymentr success rate, chargeback, etc. But they offer to provide you with theirown recommendationssoactually this is not really a pain. And at least you can target better KPIs than with other processors where it's all setup by deffault. Review collected by and hosted on G2.com.
