The relationship and care my AE gives me. Review collected by and hosted on G2.com.
N/A I enjoy SHI quite a bit. They offer me everything I need. Review collected by and hosted on G2.com.
The no-pressure environment on every conversation and the attention to my requirements being fulfilled, by keeping vendors on check and on track Review collected by and hosted on G2.com.
Some of my preferred legacy vendors are not part of the roster of vendors to SHI, but we were able to find proper replacements. Review collected by and hosted on G2.com.
Our account rapist personable, not pushy very effective at the work he does for us and the relationship that we’ve built with the company is amazing. Review collected by and hosted on G2.com.
There’s nothing that I dislike about the company. They do an excellent job and helping us meet our needs. Review collected by and hosted on G2.com.
They are able to manage virtually all of our partnerships with our cloud vendors. Review collected by and hosted on G2.com.
I can’t really think of anything. They are the best distributor I’ve worked with in my nearly 30 years of being in IT. Review collected by and hosted on G2.com.
The helpfulness to solve issues. Thr communication is awesome Review collected by and hosted on G2.com.
I have no issues currently with SHI. My AE is awesome Review collected by and hosted on G2.com.
Friendly account managers are available to help and do quite a bit of work to research and find solutions that fit our business needs. Review collected by and hosted on G2.com.
There can be some issues with a random delay here and there, however, his is not consistently an issue. Review collected by and hosted on G2.com.
Thank you so much Patrick! I'm happy to hear that your account managers are taking great care of you! We do everything we can to help mitigate delays, but it does sometimes happen. I'm happy to hear that your account team helps you get through them.
Easy to approach, availability and quality Review collected by and hosted on G2.com.
None, all good. Product delivery delays. Review collected by and hosted on G2.com.
Solution Umbrella, like in the subject a one stop shop Review collected by and hosted on G2.com.
At first, the account manager’s approach felt overly assertive, almost intrusive. However, once clear expectations and boundaries were set, the dynamic shifted completely, turning into a productive and valuable partnership. Review collected by and hosted on G2.com.
How authentic they are. They are not just trying to sell you. They care about providing you a service and making sure they bring value to your teams. Shilyn Blanton has been great to work with. She is knowledgeable and Not pushy. Always brings new solurions to our attention. Review collected by and hosted on G2.com.
I haven’t found anything yet. The experience has been good Review collected by and hosted on G2.com.
Biggest upside is the ability to go through one vendor for our software and hardware needs. A mediator on our behalf Review collected by and hosted on G2.com.
At this time there are no downsides that I have experienced Review collected by and hosted on G2.com.