These people are the best love the product. Review collected by and hosted on G2.com.
Nothing at all. SHI is the best and I will always use them. Review collected by and hosted on G2.com.
Reps are friendly and responsive. Always available Review collected by and hosted on G2.com.
Lack of international shipping or sales in international markets. . Review collected by and hosted on G2.com.
Very informative. The presentation was excellent. Review collected by and hosted on G2.com.
There is nothing I dislike. Every thing was perfect. Review collected by and hosted on G2.com.
I really appreciate SHI’s strong coordination and understanding of our technology landscape. They stay ahead on renewals, provide accurate insights, and work seamlessly with all groups to ensure there are no disruptions in our operations. Review collected by and hosted on G2.com.
Nothing major — just wish there was a bit more transparency and automation in tracking renewals and costs. Review collected by and hosted on G2.com.
Access to the latest technology innovations Review collected by and hosted on G2.com.
Sometimes the best offer is not always available Review collected by and hosted on G2.com.
The people and account executives. I've dealt with many different VARs large and small in my career. Account teams can make or break the experience and SHI has amazing account teams.
Anissa Avalos is amazingly amazing!!!! Review collected by and hosted on G2.com.
I wish the commercial reps were able to travel to customer sites more. At a previous company we had an enterprise level rep and that was great. Commercial reps should be able to travel to customers more. Review collected by and hosted on G2.com.
Thanks for your feedback Dean! We appreciate your insight.
Everyone I’ve interacted with has been knowledgeable, supportive, and genuinely committed to helping customers and each other succeed. There’s a real sense of partnership—not just in how SHI works with clients, but internally as well. I also appreciate the access to innovative technology solutions and the emphasis on continuous learning. It feels like a place where you can grow, make an impact, and be part of something forward-thinking. Review collected by and hosted on G2.com.
One thing I’ve found challenging about SHI is that, at times, the size and complexity of the organization can make it hard to quickly navigate internal processes or find the right point of contact. It’s understandable given how large and diverse the offerings are, but it can sometimes slow things down when you’re trying to move quickly or deliver a solution efficiently. That said, I’ve also noticed that once you build relationships and understand the internal structure, it gets a lot easier to get things done. Review collected by and hosted on G2.com.
Thank you for your detailed review, Kaylah! Thank you, too, for letting us know about navigating our complex organization. We are working hard to make this better!
Atmosphere, attitude, attention and willingness to help. My account rep Shilyn Blanton is a huge reason why we remain with SHI. Can't say enough good things about her level of service and dedication. Review collected by and hosted on G2.com.
Nothing to date. I am enjoying the development of the relationship. Review collected by and hosted on G2.com.
Versatility and diversity in services and products. Review collected by and hosted on G2.com.
Supplier channels and their limitations could be challenges sometimes. Review collected by and hosted on G2.com.
SHI has everything we need in our environment. Kira Williams, our account executive, is knowledgeable and always willing to help. Review collected by and hosted on G2.com.
There isn’t much coming to mind when thinking about downsides to SHI. Review collected by and hosted on G2.com.