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23 SHI Reviews

4.4 out of 5
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23 SHI Reviews
4.4 out of 5
23 SHI Reviews
4.4 out of 5

SHI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SHIQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Verified User in Semiconductors
OS
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

Our Rep is good and easy to talk to. They seem willing to understand the problems and see what they can do to fix them. Review collected by and hosted on G2.com.

What do you dislike about SHI?

It still takes up to 6 weeks to get some equipment that we could have next day from amazon. It is more expensive aswell. We never could get imaging done properly byt sHI even though we sent a server to do it . It is just easier and faster to do it our selves. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback! We would love to see how we can improve your experience. Please reach out to us at direct@shi.com. We will do everything we can to help you be successful!

SS
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Our accunt managers are very helpful. They go an extra mile to help out. Very transparent and honest Review collected by and hosted on G2.com.

What do you dislike about SHI?

Not able to peovide services in some places around the world Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks so much for your feedback! We are happy to hear your account team is ridiculously helpful. We just made an acquisition to expand our global services - thank you for that feedback. We are listening!!

Sergey K.
SK
SVP IT Service Delivery
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Cost can be better alighn better to meet PBO P&L Review collected by and hosted on G2.com.

What do you dislike about SHI?

Nothing to declare here as we do have a positive expirience Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback! You are helping us to improve! We are happy you've had a positive experience so far.

DT
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Very easy to work with our account managers account team. Review collected by and hosted on G2.com.

What do you dislike about SHI?

There have been dislikes currently ....... Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks for your feedback! We are happy to hear that your account team is helpful!

MG
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Responsiveness to quote requests and followup. Review collected by and hosted on G2.com.

What do you dislike about SHI?

when we were forced to change established rep/team when we were aquired by larger company Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you for your feedback. We're sorry you lost a rep that you liked, and hope that your new team will be just as great.

Tim H.
TH
Senior Manager, Platform Engineering
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Always available, deep bench of SMEs, always friendly. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Sometimes oushy sales team, makes me hesitate to reach out sometimes. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback. When you do speak up, it helps us improve. Thank you so much for sharing your thoughts!

Kevin L.
KL
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Software procurement and unbeatable prices Review collected by and hosted on G2.com.

What do you dislike about SHI?

Not knowing about all the other hardware and ITAM services earlier Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you for your feedback! We're sorry you didn't know about more of what we offer earlier, but we're glad you know it now!

RG
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Customer focus. Attentive, integrity, speed of quotes. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Difficult question as I don't have complaints. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback! We are happy to hear that you are getting the attention you deserve!

DB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

The people and account executives. I've dealt with many different VARs large and small in my career. Account teams can make or break the experience and SHI has amazing account teams.

Anissa Avalos is amazingly amazing!!!! Review collected by and hosted on G2.com.

What do you dislike about SHI?

I wish the commercial reps were able to travel to customer sites more. At a previous company we had an enterprise level rep and that was great. Commercial reps should be able to travel to customers more. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks for your feedback Dean! We appreciate your insight.

Verified User in Information Technology and Services
GI
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

The account rep team is the most helpful. Our rep is incredible and we wouldn't trade her for the world. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Not being local would be the largest downside. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you for your feedback! You're helping a great company be even better. We are so happy that your account team is helping you be successful!