23 SHI Reviews
Overall Review Sentiment for SHI
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Our Rep is good and easy to talk to. They seem willing to understand the problems and see what they can do to fix them. Review collected by and hosted on G2.com.
It still takes up to 6 weeks to get some equipment that we could have next day from amazon. It is more expensive aswell. We never could get imaging done properly byt sHI even though we sent a server to do it . It is just easier and faster to do it our selves. Review collected by and hosted on G2.com.
Our accunt managers are very helpful. They go an extra mile to help out. Very transparent and honest Review collected by and hosted on G2.com.
Not able to peovide services in some places around the world Review collected by and hosted on G2.com.
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Cost can be better alighn better to meet PBO P&L Review collected by and hosted on G2.com.
Nothing to declare here as we do have a positive expirience Review collected by and hosted on G2.com.
Very easy to work with our account managers account team. Review collected by and hosted on G2.com.
There have been dislikes currently ....... Review collected by and hosted on G2.com.
Responsiveness to quote requests and followup. Review collected by and hosted on G2.com.
when we were forced to change established rep/team when we were aquired by larger company Review collected by and hosted on G2.com.
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Always available, deep bench of SMEs, always friendly. Review collected by and hosted on G2.com.
Sometimes oushy sales team, makes me hesitate to reach out sometimes. Review collected by and hosted on G2.com.
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Software procurement and unbeatable prices Review collected by and hosted on G2.com.
Not knowing about all the other hardware and ITAM services earlier Review collected by and hosted on G2.com.
Customer focus. Attentive, integrity, speed of quotes. Review collected by and hosted on G2.com.
Difficult question as I don't have complaints. Review collected by and hosted on G2.com.
The people and account executives. I've dealt with many different VARs large and small in my career. Account teams can make or break the experience and SHI has amazing account teams.
Anissa Avalos is amazingly amazing!!!! Review collected by and hosted on G2.com.
I wish the commercial reps were able to travel to customer sites more. At a previous company we had an enterprise level rep and that was great. Commercial reps should be able to travel to customers more. Review collected by and hosted on G2.com.
The account rep team is the most helpful. Our rep is incredible and we wouldn't trade her for the world. Review collected by and hosted on G2.com.
Not being local would be the largest downside. Review collected by and hosted on G2.com.