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SHI Reviews & Provider Details - Page 3

SHI Overview

What is SHI?

Imagine having a personal technology concierge who can help you with all your IT challenges, regardless of the size of your business. Trusted by leading technology brands like Microsoft, Dell, HP, Cisco and Apple, as well as more than 17,000 customer organizations, SHI has 35 years’ experience of helping IT and Procurement leaders solve what’s next in software licensing, cybersecurity, IT infrastructure and cloud. With nearly 6,000 ridiculously helpful and friendly experts helping customers in North America, Europe and Asia Pacific, SHI is recognized as one of the largest technology resellers globally, as well as the largest Minority/Woman-Owned Business Enterprise (MWBE) in the United States. Customers depend on SHI to help select, deploy and manage the right technologies for their evolving needs. At SHI, we are dedicated to making your job simpler and your organization more successful, whether you're a small business or a Fortune 500. Contact us today to experience the difference of partnering with the leading MWBE in technology solutions. SHI is recognized as a top-tier partner by all major technology brands, including: • Microsoft • Dell • Cisco • AWS / Amazon Web Services • HP • Lenovo • Apple • Pure Storage • Palo Alto • Crowdstrike • And many more...

SHI Details
Provider Website
Discussions
SHI Community
Languages Supported
English, French
Services Offered
Cybersecurity, Infrastructure, Cloud Services, Cisco Services, Microsoft Services
Locations Serviced
Canada, France, United Kingdom, United States, + 5 more
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Provider Description

SHI is a leading technology solutions provider that supports organizations with their IT needs. We work closely with your team to analyze your current environment, identify areas of improvement, and recommend the most suitable IT solutions. Our in-house data center integration, device configuration, and deployment and license advisory services, plus top-tier status with vendors and flexible financing helps simplify IT decision makers processes. SHI’s mission is to make life easier for business, IT, and procurement professionals through our scalable and cost-effective technology services.

How do you position yourself against your competitors?

At SHI, we stand out from typical resellers and niche providers by adopting a consultative approach. Our IT capabilities go beyond simple procurement and encompass strategic advisory services, helping our customers select, deploy, and manage the right technologies for their needs. Our services are backed by over 1000 industry-certified experts across AWS, Cisco, Google, and Microsoft technologies.

We have deep and strategic partnerships with over 10,000 technology partners, which enables us to architect best-of-breed solutions tailored to our clients' unique needs. Our customer-centric approach ensures long-term success by embedding SHI resources directly within our customers’ organizations from strategy through ongoing optimization and support.

While our competitors offer piecemeal point solutions, we provide end-to-end concierge services wrapped in a high-touch, innovative model. that delivers maximum business value. This approach delivers maximum business value, simplifies IT complexity, and allows our customers to maintain a competitive edge while reducing operational overhead.


Seller Details
Company Website
Year Founded
1989
HQ Location
Somerset, NJ
Twitter
@SHI_Intl
6,455 Twitter followers
LinkedIn® Page
www.linkedin.com
7,320 employees on LinkedIn®
Description

SHI is a leading technology solutions provider that supports organizations with their IT needs. We work closely with your team to: • Analyze your current environment • Identify areas of improvement • Recommend the most suitable IT solutions Our in-house data center integration, device configuration, and deployment and license advisory services, plus top-tier status with vendors and flexible financing helps simplify IT decision makers processes. SHI’s mission is to make life easier for business, IT, and procurement professionals through our scalable and cost-effective technology services.


Mandee R.
MR
Overview Provided by:

Recent SHI Reviews

Dan S.
DS
Dan S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very accommodating, organized and fresh environment."
People relationships and helpfulness. .
Verified User
G
Verified User
4.0 out of 5
"Customer Service"
Attention to details and customer support. Their ability to follow up and ensure all issues are resolved in proper manners and work with our teams ...
Tim H.
TH
Tim H.
4.5 out of 5
"Shi Fall Summit - AI"
Always available, deep bench of SMEs, always friendly.

SHI Media

Solve What’s Next with SHI: Your Technology Solutions Partner
Play SHI Video
Solve What’s Next with SHI: Your Technology Solutions Partner
SHI helped Barkley implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.
Play SHI Video
SHI helped Barkley implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.
When Rapid 7's firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.
Play SHI Video
When Rapid 7's firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.
Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI
Play SHI Video
Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI
Johnson Financial Group partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.
Play SHI Video
Johnson Financial Group partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

Official Downloads

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23 SHI Reviews

4.4 out of 5
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23 SHI Reviews
4.4 out of 5
23 SHI Reviews
4.4 out of 5

SHI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SHIQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
GN
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Describe the project or task SHI helped with:

Purchased adobe creative seats from SHI Review collected by and hosted on G2.com.

What do you like best about SHI?

Purchasing from SHI was super easy. The product came quick and transaction went smoothly. Review collected by and hosted on G2.com.

What do you dislike about SHI?

The only thing was there pricing was a bit higher. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

A reliable source for software. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

We are happy to hear that your buying experience went smoothly! We appreciate your feedback and will consider your pricing concerns as we continue to improve our services.

KM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Describe the project or task SHI helped with:

SHI was referred to us as a reseller for the Tenable.io vulnerability management platform. Strictly used as a license reseller - no value add. Review collected by and hosted on G2.com.

What do you like best about SHI?

The initial introduction to SHI was easy and smooth and the quoting/price was cost-effective. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Trying to sell us unrelated software, services and/or components. Very poor after sales service and billing, invoicing and license renewal processes are confusing and overly complicated. Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Evaluate alternatives before settling on SHI as a VAR for any of your solutions. They are not efficient and retain little knowledge about your past purchases to simplify the renewal process, billing/invoicing, etc. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task SHI helped with:

SHI is now our go to resller for most quotes and items we buy. Review collected by and hosted on G2.com.

What do you like best about SHI?

The team is so friendly and dilligent in resolving our issues. Our Account Manager is such a joy to work with. Review collected by and hosted on G2.com.

What do you dislike about SHI?

One of their first line sales members is lacking in knowledge of certain items, but the team really pulls together. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

We're thrilled to hear that SHI has become your go-to reseller and that our team has been friendly and diligent in resolving your issues. We appreciate your feedback and will address any knowledge gaps with our sales team to ensure a better experience for you in the future.