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SHI Reviews & Provider Details - Page 2

SHI Overview

What is SHI?

Imagine having a personal technology concierge who can help you with all your IT challenges, regardless of the size of your business. Trusted by leading technology brands like Microsoft, Dell, HP, Cisco and Apple, as well as more than 17,000 customer organizations, SHI has 35 years’ experience of helping IT and Procurement leaders solve what’s next in software licensing, cybersecurity, IT infrastructure and cloud. With nearly 6,000 ridiculously helpful and friendly experts helping customers in North America, Europe and Asia Pacific, SHI is recognized as one of the largest technology resellers globally, as well as the largest Minority/Woman-Owned Business Enterprise (MWBE) in the United States. Customers depend on SHI to help select, deploy and manage the right technologies for their evolving needs. At SHI, we are dedicated to making your job simpler and your organization more successful, whether you're a small business or a Fortune 500. Contact us today to experience the difference of partnering with the leading MWBE in technology solutions. SHI is recognized as a top-tier partner by all major technology brands, including: • Microsoft • Dell • Cisco • AWS / Amazon Web Services • HP • Lenovo • Apple • Pure Storage • Palo Alto • Crowdstrike • And many more...

SHI Details
Provider Website
Discussions
SHI Community
Languages Supported
English, French
Services Offered
Cybersecurity, Infrastructure, Cloud Services, Cisco Services, Microsoft Services
Locations Serviced
Canada, France, United Kingdom, United States, + 5 more
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Provider Description

SHI is a leading technology solutions provider that supports organizations with their IT needs. We work closely with your team to analyze your current environment, identify areas of improvement, and recommend the most suitable IT solutions. Our in-house data center integration, device configuration, and deployment and license advisory services, plus top-tier status with vendors and flexible financing helps simplify IT decision makers processes. SHI’s mission is to make life easier for business, IT, and procurement professionals through our scalable and cost-effective technology services.

How do you position yourself against your competitors?

At SHI, we stand out from typical resellers and niche providers by adopting a consultative approach. Our IT capabilities go beyond simple procurement and encompass strategic advisory services, helping our customers select, deploy, and manage the right technologies for their needs. Our services are backed by over 1000 industry-certified experts across AWS, Cisco, Google, and Microsoft technologies.

We have deep and strategic partnerships with over 10,000 technology partners, which enables us to architect best-of-breed solutions tailored to our clients' unique needs. Our customer-centric approach ensures long-term success by embedding SHI resources directly within our customers’ organizations from strategy through ongoing optimization and support.

While our competitors offer piecemeal point solutions, we provide end-to-end concierge services wrapped in a high-touch, innovative model. that delivers maximum business value. This approach delivers maximum business value, simplifies IT complexity, and allows our customers to maintain a competitive edge while reducing operational overhead.


Seller Details
Company Website
Year Founded
1989
HQ Location
Somerset, NJ
Twitter
@SHI_Intl
6,455 Twitter followers
LinkedIn® Page
www.linkedin.com
7,320 employees on LinkedIn®
Description

SHI is a leading technology solutions provider that supports organizations with their IT needs. We work closely with your team to: • Analyze your current environment • Identify areas of improvement • Recommend the most suitable IT solutions Our in-house data center integration, device configuration, and deployment and license advisory services, plus top-tier status with vendors and flexible financing helps simplify IT decision makers processes. SHI’s mission is to make life easier for business, IT, and procurement professionals through our scalable and cost-effective technology services.


Mandee R.
MR
Overview Provided by:

Recent SHI Reviews

Dan S.
DS
Dan S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very accommodating, organized and fresh environment."
People relationships and helpfulness. .
Verified User
G
Verified User
4.0 out of 5
"Customer Service"
Attention to details and customer support. Their ability to follow up and ensure all issues are resolved in proper manners and work with our teams ...
Tim H.
TH
Tim H.
4.5 out of 5
"Shi Fall Summit - AI"
Always available, deep bench of SMEs, always friendly.

SHI Media

Solve What’s Next with SHI: Your Technology Solutions Partner
Play SHI Video
Solve What’s Next with SHI: Your Technology Solutions Partner
SHI helped Barkley implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.
Play SHI Video
SHI helped Barkley implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.
When Rapid 7's firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.
Play SHI Video
When Rapid 7's firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.
Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI
Play SHI Video
Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI
Johnson Financial Group partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.
Play SHI Video
Johnson Financial Group partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

Official Downloads

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23 SHI Reviews

4.4 out of 5
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23 SHI Reviews
4.4 out of 5
23 SHI Reviews
4.4 out of 5

SHI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SHIQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Verified User in Restaurants
GR
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Attention to details and customer support. Their ability to follow up and ensure all issues are resolved in proper manners and work with our teams on hardware needs. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Ability to provide professional services at a faster timeline Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

SHI provides us with key hardware but also helps our team manage our Azure environment Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback! Your success matters to us, and we will continue to improve to serve you better.

Gary P.
GP
Director of Channel Sales
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

Working with various personnel throughout North America-intelligent and engaging teams. Review collected by and hosted on G2.com.

What do you dislike about SHI?

That I didn't begin working with them prior to 2018. Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Take the time to research proper personnel to connect with as they are a very large organization. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Providing customers with alternative hardware support within their respective Data Centers. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Hey Gary! Thanks so much for sharing your experience. We are happy to hear that your account team is helping you succeed!

Verified User in Education Management
GE
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SHI?

Helpful rep that keep in touch and provide status. Review collected by and hosted on G2.com.

What do you dislike about SHI?

There is nothing dislike about SHI since able to help. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Help provide quotes to get software, equipment, and contracts. It is helpful that have a supportive rep that keep in touch and info of status. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you for your feedback! We are so happy to hear that your rep is helping you be successful!

PD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

Dedicated accounts reps, that are actually helpful and not a bunhc of "Yes-men" Review collected by and hosted on G2.com.

What do you dislike about SHI?

Everything, so far, has been good. Nothing to dislike at this moment. Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Give them a try. They seem like they actually want to be a strategic partner. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Licensing for enterprise applications Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks for sharing your experience, Paul! We are happy to hear that you are happy!

BD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

The people and their willingness to assist in our solving our problems. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Not really a dislike but I'm all about the AE assignment. Having the right AE can fracture a partnership. So to that point my AE rocks!!! Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

SHI is assisting in our procurement of IT hardware and services. The partnership has become an extension of my team and thus makes solving problems we face easier. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks for the feedback Brian! We'll be sure to let your AE know how happy you are!

Verified User in Retail
PR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

The wide range of teams that can support my business from any IT vantage point. Review collected by and hosted on G2.com.

What do you dislike about SHI?

Little to none downsides. They are competitive with their professional services pricing. Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Reach out to an account executive. They will listen and provide solutions to almost all IT problems. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Endpoint device management Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

We are so happy to hear that you are happy with your SHI partnership! Thank you for sharing your experience.

Verified User in Commercial Real Estate
OC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

The representatives are always helpful and a pleasure to work with. Prices are always competive. Review collected by and hosted on G2.com.

What do you dislike about SHI?

The Website for me is challengining at times. Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Always give SHI a chance to compete. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Purchasing, programs, guidance Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you for your feedback. We would love to talk to you about how we can make the website better. Please reach out to us at direct@shi.com with your thoughts. Thanks so much!

Dan S.
DS
IT Infrastructure Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about SHI?

People relationships and helpfulness. . Review collected by and hosted on G2.com.

What do you dislike about SHI?

Nothing comes to mind at this time. . Review collected by and hosted on G2.com.

Recommendations to others considering SHI:

Ask the question because they likely have a solution. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Security, procurement and infrastructure challenges. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks Dan! We appreciate your feedback!

Verified User in Health, Wellness and Fitness
PH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

Connecting us with experts for discussions Review collected by and hosted on G2.com.

What do you dislike about SHI?

I'd like to be able to have the highest level of oversight and access on my cloud accounts which are restricted to SHI Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

SHI has helped facilitate useful discussions with experts and other customers. Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thank you so much for your feedback! We would love to work with you on your cloud visibility. Please reach out to us at direct@shi.com. We will make sure that you get what you need to be successful!

Verified User in Capital Markets
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SHI?

SHI allows us to collaborate and interact with various vendors. Review collected by and hosted on G2.com.

What do you dislike about SHI?

SHI could have more events, and it seems like they are improving in this area. Review collected by and hosted on G2.com.

What problems is SHI solving and how is that benefiting you?

Cyber security, AI, cloud Review collected by and hosted on G2.com.

Response from Christa Niering of SHI

Thanks for your feedback!