Shelf Discussions

Shelf

(140)4.7/5

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel. Rated #1 for ease of use.

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All Shelf Discussions

# What does Shelf do? What does Shelf do? ##### Post Metadata

- Posted at: almost 3 years ago - Author title: Pinned by G2 as a common question

# What advantages does commercial off the shelf software provide over custom software? What advantages does commercial off the shelf software provide over custom software? ##### Post Metadata

- Posted at: about 3 years ago - Author title: Pinned by G2 as a common question

# What is the difference between off the shelf and custom software? What is the difference between off the shelf and custom software? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# Which software is usually available off the shelf? Which software is usually available off the shelf? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# Is it a better way to upload pictures (print screen) with better resolution? Usually, when users upload print screens from VM, the resolution is not so good. ##### Post Metadata

- Posted at: about 4 years ago - Author title: back office agent

- Net upvotes: 1