The level of customization and the rapid rate of response for technical support Review collected by and hosted on G2.com.

The website lacks some features that the iPad app has, and the discrepancies makes it difficult to work from home. For example, needing a postal/zip code for credit cards, when the app doesn't require them. On the mobile version of the website, you can't delete a table block. For the app, only showing one or two tags from the guest profile in the top bar of a reservation when there is a significant amount of space to show more. Review collected by and hosted on G2.com.

What I like the best about SevenRooms is that I can easily make reservations for my executives and add any specific notes that I need to let the restaurant staff know. Review collected by and hosted on G2.com.

What I dislike about SevenRooms is that I do not have the availability to override making reservations for certain dates/times when the restaurant is booked. I end up emailing the Executive Assistant to our VP of F&B to input the reservation for me which is an additional step. Review collected by and hosted on G2.com.

People are helpful and it's easy to get solutions for problems. It would be good to offer more training programs to help countries experiencing high staff turnover, however, as self-guided training may be less effective. Review collected by and hosted on G2.com.

Teams have to be good with self-management of the system and may be difficult to use for teams that are not primarily English-speaking. Teams would need to self-appoint a superuser to continue to ensure the system functions are being fully utilized in the back-end. Review collected by and hosted on G2.com.

Very easy to use, I like that you can google search clients, that you can see their previous visits history. It helps us to have a better understanding about the guest. Review collected by and hosted on G2.com.

Don't have anything to mention. Maybe the fact that it's not possible to set up two separate cancellation policies for two different sizes of parties.if that could be changed that would be a good help. Review collected by and hosted on G2.com.

I love how helpful SevenRooms is in the division of my different email accounts and how wonderfully I can assign various inquiries to my peers. It is the best that I found after trying several platforms. Review collected by and hosted on G2.com.

I wouldn't say I like that; sometimes, I get confused with the "Closed" option. I would recommend changing how 'Closed' inquiries work and making it more user-friendly. Review collected by and hosted on G2.com.

7R is a comprehensive and reliable platform, versatile enough for a bespoke user/customer experience. Analytic tools are also impressing and their support is super efficient. It's the best CRM out there. Review collected by and hosted on G2.com.

At times it feels like support answers with templates (possibly because of the sheer volume of enquiries they receive), however, it feels a bit impersonal. Sometimes the answer should he less elaborate and straight to the point. Review collected by and hosted on G2.com.

Seven rooms is very user friendly. It's the open table for membership clubs. The biggest challenge is integrating the system into our existing club system. Review collected by and hosted on G2.com.

Not being able to integrate with Jonas

Doesn't always work with the apps that we have in place and members get frustrated

I would like to see improvements on the members' end Review collected by and hosted on G2.com.

It is easy to use and allows you to save lots of i formation about guests. Gives the ability to link guest history through different venues. Review collected by and hosted on G2.com.

Not really much that I dislike. maybe the fact that for multiple venues guests could be listed as vip but there is t a requirement to be more specific Review collected by and hosted on G2.com.

One of the best booking app, never get flaunted and never stopped working. Booking system is very easy and easy to learn all. One of the best app for booking system Review collected by and hosted on G2.com.

When we put the waiting line on seven rooms sometimes it hang, works very slow, also signal problem, also can't take bookings without email should be fine with just email Review collected by and hosted on G2.com.

SevenRooms algorithm makes my job much easier! The tags are a great quick visual reminder abou reservation details which I appreciate very much working in a fast paced environment. Review collected by and hosted on G2.com.

SevenRooms will sometimes auto assign to a table with guests still sitting there when there is an open table of the same size in the same area. Review collected by and hosted on G2.com.