# Setmore Reviews **Vendor:** Setmore Appointments **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 269 ## About Setmore A free online scheduling software that connects you with customers 24/7. Organize your business from one simple, automated calendar system, giving you more time to grow your brand. Every account comes with a customizable Booking Page. Make it your own with your logo, brand colors, images, reviews and more. Visitors can explore your services, team and availability—getting an unforgettable first impression. When they find what they like, they can self-schedule and pay without the need to call, email or drop in. Focus on providing meaningful and memorable experiences, while your app handles routine admin. Customers stay in the loop with automated email or text reminders, and your team receives instant booking updates across web, desktop or mobile. No more no-shows and your business runs like clockwork. Capitalize on your online presence by giving visitors a direct route to schedule appointments. Optimize your Google Business Profile so those who find you through Search and Maps can easily book with Reserve with Google. Convert website traffic by adding a booking widget to your website, and turn likes and shares into appointments with a ‘Book now’ button on your Facebook and Instagram. Grow your brand and business with integrations that make administrative tasks a breeze. Get paid online or in-person by connecting Square, Stripe, PayPal or LawPay. Offer seamless virtual appointments with Zoom or Google Meet. Take your marketing to the next level with Mailchimp, or use Zapier to integrate any software with Setmore with seamless functionality. Championed by teams of all sizes, Setmore’s external APIs have been utilized by enterprise operations to build custom solutions. A HIPAA-compliant version is also available with additional data security features. Discover everything you need to boost your bookings and reach a wider audience with your skills. ## Setmore Pros & Cons **What users like:** - Users love the **booking ease** of Setmore, allowing seamless management of appointments and public scheduling. (2 reviews) - Users appreciate the **ease of use** of Setmore, making appointment scheduling and management straightforward and efficient. (2 reviews) - Users appreciate the **appointment management** features of Setmore, enhancing scheduling flexibility and ease of use. (1 reviews) - Users love the **easy booking management** of Setmore, integrating seamlessly with their websites and mobile apps. (1 reviews) - Users appreciate the **easy access** to schedule and manage appointments, enhancing overall efficiency and convenience. (1 reviews) - Flexibility (1 reviews) - Google Integration (1 reviews) - Navigation Ease (1 reviews) - Users value the **ease of scheduling** with Setmore, benefiting from public and internal appointment management. (1 reviews) - Users love the **ease of scheduling** with Setmore, benefiting from its public appointment features and Google Calendar sync. (1 reviews) **What users dislike:** - Users face **calendar issues** with Setmore, including limited service day coding and unreliable Google calendar synchronization. (1 reviews) - Users struggle with **integration issues** , including unreliable Google Calendar sync and limitations on specific service days. (1 reviews) - Users report **sync issues** with Google Calendar, requiring frequent reconnections and limiting service scheduling options. (1 reviews) ## Setmore Reviews ### 1. Efficient Scheduling with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Setmore?** I like Setmore's ease of use and user-friendly interface, as it has all the features we need for scheduling. I also appreciate how prospects can see our reviews directly from the scheduling page, which helps build confidence in our company. The initial setup was very easy, and being able to provide a good-looking calendar link to our clients and prospects for scheduling appointments is a significant benefit. **What do you dislike about Setmore?** I would like there to be a master calendar where I can view everyone's appointments. If I could see everyone's calendar at one time, it would avoid me having to go into each agent's calendar tab each time. **What problems is Setmore solving and how is that benefiting you?** Setmore lets us provide a good-looking calendar link for clients to book appointments with our sales agents, and they can also see our real reviews which builds confidence in our company. ### 2. Great booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond R. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Setmore?** I use setmore daily to run my it consulting business, I'm a 1 man show, so the free tier of Setmore works great for me. It enabled me to include a booking page on my website and mobile app **What do you dislike about Setmore?** There really isn't 1 aspect of setmore that I dislike **What problems is Setmore solving and how is that benefiting you?** Setmore allows me to have a booking page on my website and mobile app, it syncs with Google calendar on my mobile device and reminds me and the customer about the upcoming appointment. The mobile app also acts like a crm (it keeps a database of customer information, allows you to call, email and text directly through the app) minus the advertisement and social media integration **Official Response from Julia Douglas:** > Hi Ray R, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped your consulting business. It's great that you don't dislike anything about the app, that's wonderful! Julia, Community Team ### 3. Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen M. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Setmore?** I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it will sync to your Google Calendar and allows you to offer multiple "services." We use setmore daily and do love the easy of using it. **What do you dislike about Setmore?** It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn't always work great and has to be reconnected often. **What problems is Setmore solving and how is that benefiting you?** allowing us to provide appointments across three separate counties through many different modalities. ### 4. Setmore Review **Rating:** 5.0/5.0 stars **Reviewed by:** Karmyn H. | Self-Employed, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Setmore?** As a business owner I have used Setmore for 6 years. I use this app daily to keep my appointments, clients, location, income/outcome aligned. Logistically Setmore has helped me organize my clients in the most efficient manner possible as many of my clients live in different locations~ different cities and in some cases different countries and time zones. Having Setmore has allowed me to efficiently manage my time, clients, and even income for scheduling life and appointments all in one place. **What do you dislike about Setmore?** There are a couple of things that could be made very helpful with small changes to Setmore: Managing appointment times. Some appointment times vary from an hour to 8-10 hours. It would be great to be able to schedule my service and have my income reflect accurately; for example if the work was to be 40.00 per hour and I am with the same client for 8 hours it would be helpful if when I schedule the client and service it was reflected in the 40x8 rather than having to repeatedly add the same client 8 times for an hour each to accurately reflect the income for that scheduled client. Each service has a separate cost so it would be helpful if it were a bit easier to reflect in the bottom line rather than 8 hours for 40.00. Otherwise, on the basics this app is very helpful. **What problems is Setmore solving and how is that benefiting you?** Being able to see my day, week, and month in advance has made work~life balance manageable. Keeping clients organized and connected allows for maximum use of the app and not stressing about scheduling or contacting clients is made easy with setmore's ease of contacting clients for me. **Official Response from Julia Douglas:** > Hi Karmyn, Thank you for your thoughtful and detailed review! We’re thrilled to hear that Setmore has been an key part of your business for the past six years, helping you manage appointments, clients, locations, and finances across various cities and time zones. Your feedback regarding the scheduling and income tracking for longer appointments is incredibly valuable. We understand how crucial it is for your income to be accurately reflected without the need for repetitive entries. Our team is continually working to improve the platform, and suggestions like yours play a significant role in our future implementation. We’re glad to know that Setmore has made managing your work-life balance easier and has helped in organizing and connecting with clients efficiently. Ensuring that our users have a seamless experience is our top priority, and it’s rewarding to hear that Setmore has contributed positively to your business. If you have any more suggestions or need further assistance, please don’t hesitate to reach out to help@setmore.com and via the live chat in the app. Julia, Community Team ### 5. Simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Nick v. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** I love working with setmore, if i have questions they are fast in answering them and the system is very simple. This is really the goto for startups. The google agenda sync is really on point, i dont think there is any planner that syncs as accurately and fast as setmore! Put in the appointment and once you press next its in sinc with google agenda, also when you add something in your personal google agenda you can set it up as such that it automatically blocks out the times on your embedded planner on your site. Im still in love with this program and i will always be. **What do you dislike about Setmore?** I dislike the fact that there are too less ways of payment processing, only creditcard is accepted while the do use stripe to process them, stripe offers many ways of payment worldwide but that is not accepted at setmore. Also i would love to be able to set automatic followups and stuff like that that is not possible either **What problems is Setmore solving and how is that benefiting you?** They constanly try to make everything more functional and easy to work with. With succes **Official Response from Julia Douglas:** > Hi Nick, Thank you for taking the time to review Setmore! Thrilled to hear that you think we're a go-to for startups, It's great that you appreciate the Google Sync integration, it's wonderful that you think it works seamlessly and fast. We'll make sure to pass on your kind comments to the team. We appreciate all feedback as it helps us improve the app we offer. I'll make sure to pass on your suggestions to our payments team regarding the Stripe integration, other available payment integrations and the ability to send automatic communications to your customers. Julia, Community Team ### 6. User friendly all in one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** Easy setup from the very first step, once you have a payment platform compatible with Setmore. Creating services and customizing your business is very straightforward and all the options you can configure or toggle are thought on what a real business may require: time off, breaks, manually modify appointments, keep track of income and on a deeper level to leverage from the api to achieve even more if integrating with a custom backend. Time zone management. Definitely a pros **What do you dislike about Setmore?** Classes are limited to 50 seats on the free version. Even when I have been told Pro version has no limit, I have not tested it yet. Payment reports having only a name to distinguish a client is also a downside since if a client only identifies himself with a common first name like John and you have multiple ones, it takes a while to realize who is the right one. A lot of cross checking involved. Maybe if adding another identifier like an email o customer id would be really helpful. Also on the api, querying the clients by name requires to have a name database to work with beforehand. I also understand that retrieving all customers may incur on a heavy payload but it could be better consumed with pagination but definitely having a way to get all customers will be great. I almost forgot to mention that time zone management works only at the creation of the appointment but on recurring reminders it seems to use the clerk time zone. **What problems is Setmore solving and how is that benefiting you?** Easy handling the caveats that manual appointment tracking could have. Also time zone auto detection since our clients are all over the world **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up, keep track of your income, and customize the app to your needs. We appreciate all feedback as it helps us improve the app for the future. I've made sure to pass on your comments to the relevant teams for future implementation. Julia, Community Team ### 7. Overall good, but still has some room for improvment **Rating:** 4.0/5.0 stars **Reviewed by:** Harly B. | Kokk, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Setmore?** Har easy it is, easy to set up, easy for the customers to navigate **What do you dislike about Setmore?** I dislike that they dont have a fuction for where you can choose how long forward the costumer can book, and i dislike that it isnt any way for me to set up days for booking diffrently for each day and week, you can only set one time every day, and that you dont have any way of overwrite the system for booking when you dont have hours open **What problems is Setmore solving and how is that benefiting you?** It helps me navigate every costumer to a thirdparty hand so i dont have to deal with everyone all the time, so basiclly it gives me more time on my hands **Official Response from Julia Douglas:** > Hi Harly, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up and your customers find it easy to book their appointments. It's great that the app gives you more time to focus on the day-to-day of your business. We appreciate all feedback as it helps us improve the app we offer. You can change how far your customers can book ahead of time by navigating to Settings > Booking Page > Booking Policies > Scheduling window. We'll make sure to pass on your comments regarding the ability to set different days/weeks based on your availability. Julia, Community Team ### 8. Customer Service is Very Challenging **Rating:** 1.0/5.0 stars **Reviewed by:** Stef M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about Setmore?** Ease of scheduling for students with multiple staff **What do you dislike about Setmore?** Customer service is a disaster! We have had troubles with broken Zoom links for about 10 months. We have reported the same problem repeatedly and every day, a new CS agent starts from the beginning. I have been promised a manager will contact me to resolve the issue - I am still waiting 3 weeks later. This is disruptive to our business and not sustainable. I will try one last time but am looking for alternative providers. **What problems is Setmore solving and how is that benefiting you?** streamlining scheduling for multiple team members **Official Response from Julia Douglas:** > Hi Stef M, Thank you for taking the time to review Setmore! We appreciate the time you've taken to provide us with feedback. I sincerely apologize for the frustration and inconvenience you have experienced with our customer service and the ongoing issue with broken Zoom links. I understand how critical consistent and reliable service is for your business, and I am deeply sorry for the repeated difficulties and lack of follow-up from our team. Your experience does not reflect the standard we strive to uphold. I have escalated your case to our Support Team Lead to find a solution for this as soon as possible. If you have any questions regarding this, do not hesitate to reach out to me at moremagic@setmore.com. Julia, Community Team ### 9. Solid and reliable booking service **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | Independant language trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Setmore?** The free account is a complete solution which allows you get your service up and running without investing in asubscription. **What do you dislike about Setmore?** Compared with other platforms, the interface is little complicated to use initially. **What problems is Setmore solving and how is that benefiting you?** I needed an online solution to allow students to book, rearrange and cancel their lessons easily without having to get in touch with me directly. There is no need to remind participants that they have a meeting coming up as the the free version still sends out an e-mail reminder at a set time before the meeting. **Official Response from Julia Douglas:** > Hi Anthony, Thank you for taking the time to review Setmore! Thrilled to hear you think the free account helps you get bookings easily and it's affordable. It's great that you find a benefit of automated notifications available with the app. We appreciate all feedback as it helps us improve the app we offer. We'll make sure to pass on your comments to the team. If you require any assistance, do not hesitate to reach out to the team at help@setmore.com. Julia, Community Team ### 10. An easy-to-use, easy-to-configure appointment booking tool with a professional UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Henk d. | Diamond Seven Jewelry & Watches Point of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Setmore?** Prospective clients of the MyPrivate Family Office software have the opportunity to schedule an appointment for an online demo through a single click. The integrated Teleport Conferencing tool works flawlessly with no connection or technical issues experienced. **What do you dislike about Setmore?** Nothing that I can think off. We recommend without hesitation. **What problems is Setmore solving and how is that benefiting you?** Providing an easy way for prospective clients of the MyPrivate Family Office software to book an online demo. **Official Response from Julia Douglas:** > Hi Henk, Thank you for your kind review about Setmore! Thrilled to hear that you appreciate the ability of your clients to book efficiently for your practice. We really are delighted that you would recommend us without hesitation. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Team ### 11. A great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** Setmore is an excellent appointment scheduling platform, which we use to book psychology appointments. It's intuitive, easy to use, free and with excellent technical support - fast and effective. It is equally useful as a personal diary, including classes and other appointments. The app is very functional and practical. I recommend! **What do you dislike about Setmore?** Nothing!Anything! All technical problems we had were promptly resolved by the technical team. **What problems is Setmore solving and how is that benefiting you?** Our users can book their appointments comfortably, via the website or app, and have email reminders 24 hours before their appointment. The service is much more organized this way. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to leave such an amazing review! Thrilled to hear that you think Setmore is an excellent appointment platform for your psychology business. It's wonderful that you think your customers can book their appointments effortlessly, it's intuitive and easy to use. We'll make sure to pass on your kind comments to the support team and beyond. We truly appreciate that you would recommend us to others! Julia, Community Team ### 12. The service is bad and getting worse. Software is buggy **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Setmore?** Website is fast and overviews are good. The site is usually available **What do you dislike about Setmore?** I have used it for 4 years. Th esoftware seems to be increasingly buggy with issues and bugs on the back end. When you call the helpdesk, I hav to explain myself over and over. I know where they should look better than they do. The other person on the line gives you well practisd lines as if reading a script. or 3 days now I am trying to rectify an issue and the frustration levels are rising. Software needs some serious tweaking. **What problems is Setmore solving and how is that benefiting you?** when it works, it should be able to easily maintain my calendar and customer appointments **Official Response from Julia Douglas:** > Hi there, Thank you for your review and for being a loyal user for the past four years. We're glad to hear that you find our website fast and appreciate your support. We are sorry to hear about the increasing issues and bugs you’ve encountered. Your frustration with the support experience is concerning, and we apologize for the repetitive explanations you’ve had to give. Your feedback is crucial, and we're taking steps to improve our support team’s efficiency and knowledge. We understand how essential smooth functionality is for maintaining your calendar and customer appointments. Our team is committed to addressing these bugs and enhancing the software to ensure a more seamless experience. Could you please reach out to us at moremagic@setmore.com so we can look into your experience and find a solution for you? Julia, Community Team ### 13. Why to use this for your students. **Rating:** 5.0/5.0 stars **Reviewed by:** Maygin M. | Student Success Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Setmore?** My students do not have to wait email back and forth to figure out a day and time that fits both of out schedules. **What do you dislike about Setmore?** I have some appointments that are only 30 minutes long and come students need to meet with me at the 1/2 hour intervolt but it won't allow them that option. **What problems is Setmore solving and how is that benefiting you?** Making it easy for students to make appointments. I don't have to worry about missing deadlines that they may have. **Official Response from Julia Douglas:** > Hi Maygin, Thank you for taking the time to review Setmore! Thrilled to hear that your students appreciate the ability to book in with you easily. We appreciate all feedback as it helps us improve the service we offer. You can change the ability for your students to meet at the half hour intervolt. Simply navigate to Settings > Booking Page > Booking Polices > Booking Slot Size and change this to 30 minutes. If you have any questions or require assistance with this, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 14. Helpful to stream workflow and intakes. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Setmore?** Setmore has helped made my firm more efficient with intake of leads and scheduling. I picked setmore due to integration with law pay to maintain one pay processor. I really like how effective the product has been thus far. **What do you dislike about Setmore?** I wish it could integrate with my software practice management (MyCase). **What problems is Setmore solving and how is that benefiting you?** Streamlining scheduling and saving my staff with calls for new leads. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped intake more leads and more appointments. It's great that you think the app is effective so far. I'll make sure to pass on your comments regarding MyCase to our integrations team for future implementation. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 15. super functional and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | physical therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Setmore?** It workes very well, easy to use, integrates with instagram face book and google maps. **What do you dislike about Setmore?** extra customisation like sending reminders from a custom email address **What problems is Setmore solving and how is that benefiting you?** makes life easier form me and my patients **Official Response from Julia Douglas:** > Hi Peter, Thank you for your kind review! Thrilled to hear that you think Setmore is functional and affordable and that you appreciate the social media integrations. It's great that it helps make things easier for you and your patients. If you require any assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 16. Been using Setmore for almost 8 years, I love it **Rating:** 5.0/5.0 stars **Reviewed by:** Hailee H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Setmore?** Super easy to schedule clients and keep track of schedule. I like that I can customize everything down to the "color" of my different services. Clients like how easy it is to make and edit their own appointments too. **What do you dislike about Setmore?** My only gripe is that the "automated" text doesn't forward messages to me. I tell all clients that the number the reminder text comes from does not come to me and even write "do not reply, contact (my number) to reschedule." But many don't read that, and they've canceled appointments but I never received their message. Not a huge deal, though! **What problems is Setmore solving and how is that benefiting you?** I have a paper appointment book at my office but I love having the app on my phone and having access to my schedule 24/7. I also love giving clients the ability to make their own appointments. I've tried many scheduling apps and Setmore is by far my favorite **Official Response from Michelle Michael:** > Hi Hailee, Thank you for your positive feedback! We're thrilled to hear that our scheduling app has become your favorite. Our goal is to provide convenience and flexibility to our users, so we're glad that you appreciate the ability to access your schedule anytime and allow clients to make their own appointments. If you have any suggestions or need assistance with anything, please feel free to reach out to help@setmore.com Michelle, Team Setmore. ### 17. Was easy to use and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Terek A. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Setmore?** What I like the most that is was user friendly. **What do you dislike about Setmore?** Didn't really work for the insurance industry **What problems is Setmore solving and how is that benefiting you?** Meeting conflicts **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is user-friendly and helps solve any meeting conflicts. We'll make sure to pass your kind comments on to the team. Julia, Community Team ### 18. Setmore - Flexibility for my Tutoring Center **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Setmore?** I enjoy Setmore's simplicity and flexibility. As a large tutoring center on campus, we needed a straightforward tool to schedule a large team with hundreds of courses in our catalog. Setmore is quick to set up, easy to onboard staffers, and their support team is always available to resolve questions within just a few minutes. I didn't think I could find such excellent service at an affordable price, but Setmore exceeded our expectations! **What do you dislike about Setmore?** Setmore can be a little too simple at times. It would be a huge help to have a user-facing search function or drop-down tabs to hide services since we offer so many. **What problems is Setmore solving and how is that benefiting you?** Setmore is helping us centralize the schedules of a large team of 17-20 staff members. We can quickly add, remove, and change our offerings to reflect real-time availability - letting students confidently book with us! **Official Response from Michelle Michael:** > Hello Alex B, Thank you for your kind words! We are delighted to hear that Setmore has helped to streamline the scheduling process for your team of 17-20 employees. Our goal is to provide a simple platform that enables businesses like yours to manage their offerings and ensure real-time availability. We appreciate your faith in our system and look forward to assisting you in providing a seamless booking experience for your students in the future. If you require assistance, please contact us at help@setmore.com. Michelle, Team Setmore. ### 19. Setmore is the easiest and most comfortable software to use.. I enjoy using it very much. **Rating:** 5.0/5.0 stars **Reviewed by:** Kimesha F. | Beauty Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Setmore?** Customer Service support is excellent. And they try hard to please each client. **What do you dislike about Setmore?** Just wanted more options like invoicing platform, consultation forms, section for notes documentations and a better calendar than the one the have on the beta version but without those it's still thee best to use. **What problems is Setmore solving and how is that benefiting you?** They are working alot of features that was requested by different clients. For example their calendar, their forms and so much more. **Official Response from Julia Douglas:** > Hi there Kimesha, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the easiest and most enjoyable software to use. It's great that you think the customer service is excellent, we'll make sure to pass on your kind comments to the team. We appreciate all feedback as it helps us improve the service we offer. I'll make sure to pass on your suggestions to the team to consider for future developments. If you require any further assistance at any time, please reach out to help@setmore.com. Julia, Community Team ### 20. The easiest way to book **Rating:** 5.0/5.0 stars **Reviewed by:** stefhany a. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Setmore?** I love that my clients can make their own book and send a reminder for their appt **What do you dislike about Setmore?** Not really nothing that I don't like about the appt **What problems is Setmore solving and how is that benefiting you?** I never had a problem with the app but I always dm them and they answer right away :) **Official Response from Julia Douglas:** > Hi Stefhany, Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you love that your services are easy to book for your clients and appreciate the reminders. It's great that you always receive a response when reaching out to the team. We appreciate your support. Julia, Community Team ### 21. Solid system **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Setmore?** No errors Easy to tailor to your need Multiple options/features available Support always available **What do you dislike about Setmore?** Nothing really. been using it for a number of years **What problems is Setmore solving and how is that benefiting you?** No need for manual appointmenr scheduling More time to focus in the business **Official Response from Julia Douglas:** > Hi Andrew, Thank you for taking the time to review Setmore. Thrilled to hear that you've been using Setmore for a number of years that you think it's easy to tailor to your needs, and that you appreciate the 24/7 support. It's great that you have more time to focus on your business while we handle your scheduling. If you require any assistance, please reach out to help@setmore.com at any time. Julia, Community Team ### 22. 5 plus years of zero complaints! **Rating:** 5.0/5.0 stars **Reviewed by:** Pierce D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Setmore?** It is easy for me and my customers to use and to book. I've used it the entire time for my Thai Massage business. Automatic email reminders are great! **What do you dislike about Setmore?** I wish you could add in single days for availability to book rather than making the day available for the whole week to infinity. It will be good for when you want to add appointments. Add hawk day by day week by week when you will have extra availability. **What problems is Setmore solving and how is that benefiting you?** Clients can book online for my massage services whenever I open my books for availability. This makes it so easy so that I do not have to email or text clients back-and-forth, they can show up online and see what's available and book it. Easy Peezy. **Official Response from Julia Douglas:** > Hi Pierce D, Thank you for taking the time to review Setmore! Thrilled to hear that you've been with us for 5+ years and you have no complaints. It's great that you and your customers find it easy to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the developers. If you require any further assistance, our team is available 24/7 via the live chat in your app or at help@setmore.com. Julia, Community Team ### 23. Simple and Easy use **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Setmore?** Being able to see all of my employees appointment availibilty in one location online **What do you dislike about Setmore?** none to report at this time, looking forward to utilizing **What problems is Setmore solving and how is that benefiting you?** Learning about the full functions of the program **Official Response from Julia Douglas:** > Hi Robert, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is simple and easy to use. It's great that you're excited to utilizing Setmore for your business. If you require any assistance, please reach out to help@setmore.com. Julia, Community Team ### 24. Excellent demo presentation time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Setmore?** Setmore provides exactly we would like to have on the website. Salman demonstrated the walkthrough and features we need and may consider in detail. He also show us the customer support during the implementation and integration. **What do you dislike about Setmore?** It would be great if the pricing plan could be more customized. **What problems is Setmore solving and how is that benefiting you?** Multi booking methods for different meeting rooms. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore provides what you would like for your website. It's great that Salman offered you an extensive demo and you appreciate the 24/7 support team. We appreciate your feedback as it helps us improve the service we offer. We'll make sure to pass on your feedback to the team. Julia, Community Team ### 25. short and consise! **Rating:** 4.5/5.0 stars **Reviewed by:** Marianela C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Setmore?** easy set up for appointments and bookings, I enjoy how you can integrate other commonly used apps **What do you dislike about Setmore?** hoping for better customer service with the chats, slow responses at times **What problems is Setmore solving and how is that benefiting you?** late cancellations and no-shows **Official Response from Julia Douglas:** > Hi Marianela, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up and integrate with other apps. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments. Julia, Community Team ### 26. Free version met my needs. It is easy to configure, customers like using it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** I support a small charity that needed a hall booking system for only a few weekly bookings. I could adapt the free version and integrate it with Squareup to charge for bookings. I didn't find any other booking system's free offerings that could do this. It is easy to configure. Customers like self-booking and find it easy to use. I like that I can extract a spreadsheet of the bookings made to integrate with the hall's accounts in a spreadsheet. I didn't need any additional accounting software. I like the one-way synchronisation with a calendar, which is free, to display the availability of booking slots on the hall's website. **What do you dislike about Setmore?** Tracking back payments to ensure all bookings are paid for can be tricky. I think it would be easy, if you required that all bookings are paid in advance using a card. But I offer payment by invoice, and there is no simple way to record that a booking has been paid for. I manually update the label in the booking with a cross-reference to an invoice. But it is a hack! **What problems is Setmore solving and how is that benefiting you?** It makes it much easier for customers to book our hall. They do not have to contact anyone. They can make changes to their bookings with no hassle. They love it, and it has put our booking numbers up. I no longer have to pay someone to be a contact point for booking. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you appreciate the free plan and what it has to offer. It's great that you think it's easy to configure, you appreciate your clients can self-book without contacting your charity. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com. Julia, Community Team ### 27. Great customer service and overall good booking system! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Setmore?** I have been a business client with Setmore for a couple of years now! The booking system is pretty good: although it still lacks a few features, and it has occasional glitches. The customer service is very good whenever I need help with things: easy to reach at all times, and operators are kind and knowledgeable. Overall, I am happy to stay with this booking system for my business despite having many other options. **What do you dislike about Setmore?** I wish there would be more options on the powers we can give to staff/receptionists/etc. For example, currently, if you give the power to see all agendas to a member of your staff, they automatically can cancel appointments and operate refunds! I am not too happy about that. Also: when you do a refund it is very easy to make a mistake (for example addind a 0) , and there is no way to correct that mistake, the refund is sent very very fast. **What problems is Setmore solving and how is that benefiting you?** I had issues with the social medias connectivity after a hacker took control of my Instagram page. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you've been using Setmore for a couple of years now and you're happy with the system overall. We appreciate all feedback as it helps us improve the service we offer. We do offer access controls for your team members, these can be found in this article: https://support.setmore.com/en/articles/490975-staff-login-and-access-controls However, I've passed on your comments to our developers. If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com. Julia, Community Team ### 28. Confusing. Technical errors and deceptive customer service. **Rating:** 0.0/5.0 stars **Reviewed by:** Amber R. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** Unfortunantly I have had no beneficial experiences. My clients and I have only had bad experiences with the Setmore booking system and customer service. I have had experiences in 4 online booking systems. This had the worst booking and customer service resolutions. I do not blame customer service, but whoever is managing internal communication and making decisions. **What do you dislike about Setmore?** Deposit is listed to my clients as "discount". Talked to customer service for over 10 hours about making a way for clients to secure appointments with card without confusing "discount" listing. I was told that the technical team was working on implementing a cancelation fee, so that I would not have to worry about the deposit system confusing my clients. I asked for a time of implementation, they said they wouldn't be able to tell me, but they'd message me in a week with update. I waited for an update. A week later I got one mentioning the exact same thing as a week before, that the technical team said they wouldn't be able to tell me a time. Had to beg for a refund even after mentioning that I had to do more receptionist work because of setmore faults than I would have done if I booked my clients myself. Please fix the deposit system and be transparent about if and when fixes, implimentations, and resolutions will occur. I originally signed up because of the deposit system but because of technical errors it made more work for me than if I had never signed up in the first place. I have already received a refund, but can not understand why I had to wait for answers and beg for resolution. **What problems is Setmore solving and how is that benefiting you?** Setmore caused major problems for me concerning client bookings, and making me contact every client after booking on setmore to explain that "discount" means "deposit". **Official Response from Julia Douglas:** > Hello Amber, Thank you for taking the time to provide us with extensive feedback. We appreciate all feedback as it helps us improve our customers' experience for the future. Firstly, I'd like to apologize for the experience you have had with Setmore. Our mission is to help our customer's businesses grow and boost their bookings. Secondly, we understand the frustrations you have had with certain aspects of the app and feature implementation. Our new features are based on popularity and how many customer requests we have gathered. I understand this was not reiterated to you during your chats with our Product Expert team and we sincerely apologize. We have highlighted this to the team in question. If you have any further questions or concerns, please feel free to email moremagic@setmore.com and the Community Team can discuss the details of your experience to learn and improve. Julia, Community Team ### 29. It’s Speedy. Can’t choose payment method. Buffer times are confusing. **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Setmore?** People can instantly see my schedule and my rules and regulations for making appointments. **What do you dislike about Setmore?** I can't use PayPal to receive payments from my clients when using this app. And it's confusing when trying to add buffer times between appointments. **What problems is Setmore solving and how is that benefiting you?** Takes Less time telling people what my schedule is for the day, week, month. **Official Response from Julia Douglas:** > Hi Elizabeth D, Thank you for taking the time to review Setmore. It's great to hear that you think Setmore is speedy and it's easy for your customers to book your services. We appreciate all feedback as it helps us improve the service we offer. Could you reach out to our team at help@setmore.com or via the live chat to discuss your issue with PayPal and they'll be also able to help with buffer time? Julia, Community Team ### 30. Very satisfy, but there is a few small things that need to be improved. **Rating:** 5.0/5.0 stars **Reviewed by:** Bojan L. | Freelance Photo Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Setmore?** Easy to use and very well implemented with an android and ios cell phones. Also, there is enough settings in Setmore so you can adapt to your needs. **What do you dislike about Setmore?** For me, Setmore is the best booking app but, I have only one complaint. I want more space when I make Notes for each customer on the "Customers" page because I think the area for the notes is very small. But everything else I like! **What problems is Setmore solving and how is that benefiting you?** When I start using Setmore I was impressed with huge time spending because everything is going faster for me when I use this app. And a massive advance for Setmore is that we can book our clients via cell phone and not only from office instead. **Official Response from Julia Douglas:** > Hi Bojan, Thank you for taking the time to provide us with feedback. Firstly, it's great that you think the app is easy to use and very well implemented with the mobile apps available. We're thrilled that the app has helped you save time. We appreciate all feedback as it helps improve the service we offer to our customers. We'll make sure to pass on your suggestion to the developers. Julia, Community Team ### 31. The best bookingsite ever **Rating:** 5.0/5.0 stars **Reviewed by:** Pernille Degn J. | Selvstændig forhandler, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** Setmore is easy and very intuitive to work with. The support is the best I have come across - always very helpful and they are all for service. They want to solve whatever the problem is. I am soooo happy that my friend recommended Setmore for me - I am never going to use anything else. **What do you dislike about Setmore?** Nothing to dislike. If I could have one more feature, it would be to charge extra for evening bookings. **What problems is Setmore solving and how is that benefiting you?** I just use it for booking clients and it works perfect in every way! **Official Response from Julia Douglas:** > Hi Pernille, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is the best booking site ever. It's amazing that you think Setmore is easy, very intuitive, and offers the best support. We appreciate all feedback as it helps us improve the customer experience. We'll make sure to pass your feature suggestion on to the team. If you require any further assistance, do not hesitate to reach out to the team at help@setmore.com or via the live chat in your app. Happy Scheduling! Julia, Community Team ### 32. Amazing Scheduling Software **Rating:** 4.5/5.0 stars **Reviewed by:** Leigh M. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Setmore?** The fact that I can send a link or set a link to my webpage to allow clients to book a meeting or shoot with a couple of clicks, and it sends updates right away. To have this power of essentially having a booking agent for free still blows my mind. **What do you dislike about Setmore?** I wish there was a feature to at the very least copy and paste, or set parameters for events that are routine or happen often over a long period of time, other than having to block out each individual day. **What problems is Setmore solving and how is that benefiting you?** How to book and keep track of my bookings both on the computers as well as my phone and watch. It's like having an assistant keeping your schedule for you for free. **Official Response from Julia Douglas:** > Hi Leigh, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is an amazing scheduling software, you appreciate the fact your customers can book appointments easily and you like the Free plan. It's great that you think Setmore is like your very own personal assistant. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 33. Everything you need to run an appointment diary **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon R. | Podiatrist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2022 **What do you like best about Setmore?** It's easy to set up and run, and does everything I need . it's been my clinical diary for about four years now. Very rarely there is a glitch or issue, and the chat people are always very helpful and quick to respond **What do you dislike about Setmore?** There aren't really any down sides, although I would like to be able to have a record of when an appointment has been cancelled **What problems is Setmore solving and how is that benefiting you?** No problems **Official Response from Julia Douglas:** > Hi there Sharon, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore is everything you need, easy to setup and run and you've been with us for four years - that's amazing. If you require any further assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Julia, Community Team ### 34. Setmore Changed My Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Calynn W. | Psychologist in private practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Setmore?** I love using Setmore as it helps me minimise the booking administration for my private practice. It integrates so seamlessly into my life, my website and my work. **What do you dislike about Setmore?** The only thing missing is setting up specific services on specific days. Such as online sessions only on Thursdays. This would make my booking system even more versatile. **What problems is Setmore solving and how is that benefiting you?** The most significant business solution it provides is being able to focus on my clients without having to worry about booking reminders or negotiating booking times. My business administration has drastically improved. **Official Response from Julia Douglas:** > Hi Calynn W, Thank you for taking the time to review Setmore! Thrilled to hear that you love using Setmore for your private practice and you believe it integrates seamlessly into your life, website, and work. It's great that it helps you focus on your clients instead of scheduling appointments. We appreciate all feedback as it helps us improve the services we offer. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team ### 35. Best Online Diary System **Rating:** 5.0/5.0 stars **Reviewed by:** Davendra P. | Podiatrist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** l've now been using Setmore for 4 years and what a great versatile booking system it is. Immensely inundated with features to help my business thrive in these times. Great product and customisation for any business out there. I fully recommend this system to other businesses! **What do you dislike about Setmore?** telephone numbers sometimes don't work when used **What problems is Setmore solving and how is that benefiting you?** My business diary system is completed by using Setmore **Official Response from Julia Douglas:** > Hi Davendra, Thank you for taking the time to review Setmore! Thrilled to hear that you've been a loyal Setmore customer for 4 years and it's helped your business thrive. It's great that you recommend us to others - we truly appreciate it. If you require any further assistance, do not hesitate to reach out via the live chat in your app or email us at help@setmore.com. Julia, Community Team ### 36. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha R. | Director/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Setmore?** I like that it is easily accessible for my clients, it's free and it looks simple. I also love the feature the sends a prompt for reviews after visits. **What do you dislike about Setmore?** I dislike when blocking out time it is in minutes. Eg blocking 5hrs you need to put 300 mins. **What problems is Setmore solving and how is that benefiting you?** Receiving more reviews online as well as new clients booking through the website easily. **Official Response from Julia Douglas:** > Hi Samantha, Thank you for taking the time to review Setmore! Thrilled to hear that you think the app is easy to use, easily accessible, and free. It's great that you appreciate the ability to receive reviews after your services. We appreciate all feedback as it helps us improve our customers' experience. I'll make sure to pass on your comments to the team. If you require any further assistance, do not hesitate to reach out at help@setmore.com or via the live chat in your app. Julia, Community Team ### 37. Wonderful features and experience, missing just 3 features **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle P. | Owner, operator, LMT, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** Ease of use and learning curve, online booking. Free option **What do you dislike about Setmore?** 1. There's no option for partial payment up front 2. No option to have certain services available on certain days or times 3. No option for add ons in services **What problems is Setmore solving and how is that benefiting you?** Giving me more time to spend on my business and other things than booking everyone via phone. **Official Response from Julia Douglas:** > Hi Kyle, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use, has wonderful features and experience and you're enjoying the Free plan. We appreciate all feedback as it helps us improve our customers' experience. We'll make sure to pass on your comments to the developers for consideration. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Julia, Community Team ### 38. Simple to use and integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole B. | MISSION AMBASSADOR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Setmore?** Features I like are mobile-friendly app, clients can book a service but also see what else is offered and book there as well. I also like the ability to integrate with Gmail calendar and easily add to my website, social media, link.tree etc. There are some features I know I'm not fully taking advantage of. **What do you dislike about Setmore?** the inability to have custom availability based on a particular service. For instance, I want to only open the calendar for consultations for a certain amount of days and/or times and different day/times for other services. **Recommendations to others considering Setmore:** I've had clients express that they liked using my setmore calendar to book. It is clean and streamlined. it's easy to integrate and share. **What problems is Setmore solving and how is that benefiting you?** it's easier to send someone the calendar link than to go back and forth trying to figure out which days/times are available for both parties. i wouldn't say performance increased but it certainly helps give a professional outlook. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you like the mobile app, the ability for your clients to book a service, integrate with Gmail, and your social media platforms. It's great that the app has helped your business look more professional. We appreciate all feedback as it helps us improve the service we offer. We've passed your comments regarding custom availability. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team ### 39. Setmore Makes Scheduling Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about Setmore?** I'm an academic advisor who meets with college students. Setmore saves me a huge amount of time. Instead of having to email back and forth with students trying to find an agreeable meeting time, I can simply send students to Setmore so that they can easily compare my availability with theirs. I also like that the few times I've needed it, their tech support team was highly responsive and my issues were resolved very quickly. **What do you dislike about Setmore?** For security reasons, my university will not allow me to integrate my Outlook calendar with Setmore, so I have to manually input appointments onto my calendar and go into Setmore and black out times that I'm unavailable. But that's not Setmore's fault. **What problems is Setmore solving and how is that benefiting you?** Setmore saves me time by allowing my students to efficiently schedule appointments with me and it also saves my department money on having to hire staff to answer phones and schedule appointments. It's a great tool that saves time and money! **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore allows you to spend more time with students and less time on your scheduling. It's great that it saves your department money and time. We appreciate all feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 40. Set more business appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Kinyua M. | Founder, CXO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Setmore?** I like being able to develop and structure a call with a client and have my virtual assistant or anybody else on my team access the platform to forward meeting links and setup business profiles. Also I can block out time with my other apps such as Google calendar and it will continue on my set more so that it shows that I'm not available when my clients go and try and set an appointment. **What do you dislike about Setmore?** The app is not as fluid as the website and other than that I have very little that I dislike about Setmore since the software integrates with a lot of payments, virtual meeting and phone software systems and give the users the best way to reach their clients. **What problems is Setmore solving and how is that benefiting you?** The major problem with setting appointments is confirming the client attends those appointments and set mores integrations allow me to set up a confirmation and also a payment if necessary. Being able to offer my clients to online solution that lets them schedule at their flexibility and also gives me the option to view things and message the client directly after they've scheduled an appointment. **Official Response from Julia Douglas:** > Hi Jared K, Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability to automate your booking process, and block out time when you're not available and that you like the integrations we offer for our customers. We appreciate all feedback as it helps us improve the service we offer. We'll pass on your comments to the team. Julia, Community Team ### 41. Fully featured for all sorts of booking **Rating:** 5.0/5.0 stars **Reviewed by:** Antonie M. | Registered Nurse, Emergency Cardiac Care Instructor Basi and Advanced Life Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2022 **What do you like best about Setmore?** Unlimited booking, even in the free version. Also, I like the option of grouping courses/appointments into categories. Works well as a pop-up on my WordPress website. Simple to use and set limits on classroom size. Syncs well with Google calendar and others. **What do you dislike about Setmore?** I would like to have an option where people can waitlist themselves for courses that are booked FULL. Also, my preferred payment processor Converge is not there. Another feature I would like to see is an option to buy course-related materials (course manual, the choice for electronic or printed material, etc.) I would even pay a monthly fee if these options would be available. **Recommendations to others considering Setmore:** You can't go wrong with the free version which is fully featured. The paid version gets you a few more perks. Overall a good and reliable product. **What problems is Setmore solving and how is that benefiting you?** I was an early adopter of setmore. As a small business providing courses to health care professionals, they must register online. As a bonus, they can even pay online to secure a spot for the course they enrolled. It saves a lot of time chasing people for payments. It is ideal to have some automation where a booking policy must be acknowledged before they can register and submit payment. **Official Response from Julia Douglas:** > Hi Antonie, Thank you for taking the time to review Setmore. We're delighted that you like that Setmore offers unlimited appointments - no matter what plan you're on, you appreciate the ability to organize your appointments into categories and you have taken advantage of the integrations we offer such as WordPress, Google Calendar, and more. It's great that it saves you time with finances and you appreciate the automation. We appreciate all feedback as it helps us improve the service we offer. I will make sure to pass on your comments to the team. Julia, Community Team ### 42. Easy to work with & right functionalities **Rating:** 4.5/5.0 stars **Reviewed by:** Stefanie V. | Psychologist / psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Setmore?** Setmore is very easy to work with, with no difficult interface or setup. I appreciate the possibility to send reminders to clients, as well as confirmations or edits. You can add/customize the information you want per client (for example I added birthdate, social security insurance, ...). I like (but don't use it anymore due to being fully booked) that clients can book / reschedule their own appointments - saves time! Integration with zoom works perfectly fine! **What do you dislike about Setmore?** What I miss in setmore is the possibility to put in more than 1 email address per client (since I work with children). I find it odd that the synchronisation with my iCal disappears after a few months. Translations to Dutch could be better too. The possibility to add different locations to one agenda would be great (now I type it per appointment in the notes below) **What problems is Setmore solving and how is that benefiting you?** Better oversight of my agenda, fewer people that 'forget' their appointments because of confirmation & reminder email, immediate insight in revenues per week (per month would be a great add-on), clearer planning to stick to myself **Official Response from Julia Douglas:** > Hi Stefanie V, Thank you for taking the time to review Setmore. Thrilled to hear that you find Setmore is easy to work with, you like the ability to send customers notifications for appointment confirmations or edits, the ability to have your own customer database, and the ability for clients to reschedule or cancel their appointments. We appreciate all feedback as it helps us improve the service we offer. I will make sure to pass on your comments to the team. Julia, Community Team ### 43. Excellent support and price plans **Rating:** 5.0/5.0 stars **Reviewed by:** Paweł M. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Setmore?** Setmore is very flexible for our business. During first six months we tuned a lot of options. The best is that I could set whatever was requested by my business partner. All needs were fullfilled! **What do you dislike about Setmore?** My first question to support was: is Setmore support multi-location? Unfortunately no. We've managed to open a separate account and did some hack to have two apps on one mobile device. Maybe in the future? It is the most requested feature. **Recommendations to others considering Setmore:** If you are a startup service business and need a scheduler for work and a booking page with backing cloud system that is extremely configurable and flexible, intuitive, easy to manage, easy to implement: Take Setmore! **What problems is Setmore solving and how is that benefiting you?** Well, with Setmore we manage most of our business: booking and work schedule. The customer call or SMS is ending very often by sending an URL to our booking page. This makes the booking process easier. Before we did it manually in the paper calendar. This is now impossible with more than one groomer and more than one location. Benefits? Setmore enables our business. **Official Response from Jillian Ross:** > Hi Paweł, Thanks for taking the time to leave such a detailed review. We are so pleased that Setmore has enabled you to manage most elements of your business in one place and that you have taken advantage of the SMS feature to make the booking/reminder process easier for your customers. Your feedback with regards to multiple locations is really helpful and I will be sure to pass to our development team to look into for the future. Happy scheduling! Jillian Community Manager, Setmore ### 44. A good program, with a few quirks **Rating:** 3.5/5.0 stars **Reviewed by:** Cheryl S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Setmore?** I like that there's a free version (or at least, there used to be--is there still?) and that the paid version doesn't cost much (although, I do think you changed your price structure, and I wish that hadn't happened). Anyway, I use it for a business venture that is inherently low-dollar in nature, so it's really important to keep costs down while still being able to manage where different people are at different times and on different days. Setmore has helped me do that. **What do you dislike about Setmore?** There are TWO things, actually. One is that it's very slow. When you click something to change it, there's a long pause while it happens. Other webbased programs I've used have not taken nearly so long to load the changes. The other thing is that it would be really helpful to be able to see several days and several people's calendars at once. (There's a program called Theranest for counselors that does this.)If there is a way to do something similar in Setmore, I think many clients will find it helpful. You've already got the technology in place to show us several people's calendar at one in the "day" view, and you can also show us a week at a time for one person. There is no way to see a week at a time for all staff, or even just 2. When you program it, it will look complicated, but those of us who need that feature will figure out how to use it and make sense of it. It will be very helpful. Thank you! **What problems is Setmore solving and how is that benefiting you?** The only problem, really, are the two things mentioned above. The biggest one is probably that it's not possible to see more than one person's schedule at a time for more than one day. When we look ahead to see whose available we have to do it one worker at a time. And then, since it takes so long to reload when you change any factor, to switch and look at each worker takes a very long time. **Official Response from Julia Douglas:** > Hi Cheryl S, Thank you for taking the time to review Setmore! Thrilled to hear that you like the different packages we offer - Free, Pro & Premium. It's great that it helps your business keep costs down. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass your comments on to the team to look into. Julia, Community Team ### 45. SIMPLICITY AND EXCLUSIVITY **Rating:** 5.0/5.0 stars **Reviewed by:** Wilmin A M. | Barbershop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Setmore?** Setmore has been a game changer to me and my business! Simplicity and exclusivity! You can manage your time easily, you don't have clients getting suggestions from other barbers around the area. **What do you dislike about Setmore?** I dislike that clients can't go on waiting list. They need to implement a feature where clients can go on a waiting list and when a slot becomes available they automatically get a notification. **What problems is Setmore solving and how is that benefiting you?** Time management, it has helped me a lot with my day to day life! **Official Response from Julia Douglas:** > Hi there Wilmin, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has been a game changer for your business, and the app offers simplicity and exclusivity. It's great that you can manage your clients easily. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the developers for consideration. If you require any assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team ### 46. Setmore fulfills all of our needs and has for over three years! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Setmore?** Setmore is the best solution for us when it comes to booking services for clients. It does what it is supposed to and does it exceptionally well! We haven't had one issue with their services and will continue to use them indefinitely. They roll out new features regulary and they are always wanted additions as great new functionality to an already robust platform. **What do you dislike about Setmore?** We have no cmplaints after three years with Setmore. **Recommendations to others considering Setmore:** If you need booking for your students or clients in a business, Setmore is the best solution we've found after an ardous search and trials. We have been with them for 3 years and are very, very satisfied! **What problems is Setmore solving and how is that benefiting you?** Getting clients to book what they need, when they need it and it is available and being reminded of their appointment times, as well as reminding our staff of the appointment. It really is an all-in-one for booking! **Official Response from Julia Douglas:** > Hi Jonathan B, Thank you for taking the time to review Setmore. We're delighted to hear that Setmore has fulfilled you and your business's needs for over 3+ years. It's great that you've experienced no issues with the app, you appreciate the constant improvements we are making and it helps your clients get booked in when suits their availability. We're delighted that you believe Setmore is the best solution when searching for an online scheduling platform and you're a happy loyal customer. Happy Scheduling! Julia, Community Team ### 47. Simple to setup, User Fridley and Professional look **Rating:** 5.0/5.0 stars **Reviewed by:** Soheb S. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Setmore?** I have been using Setmore for the last few years. I can use it as I need (paid and free service). Moreover, making changes and linking with a different application is effortless. **What do you dislike about Setmore?** It dose the job well for our need, no issue **What problems is Setmore solving and how is that benefiting you?** Online Booking **Official Response from Julia Douglas:** > Hi Soheb, Thank you for taking the time to review Setmore! Thrilled to hear that you've been using Setmore for a few years and you think the app is easy to setup, user-friendly and professional in appearance. We appreciate your support. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Julia, Community Team ### 48. Great functionality for appointment booking **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah D. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Setmore?** I love that it syncs with my team's Google calendars to prevent double booking and that it's very easy for our clients to use. The automated email and text reminders are also very helpful. Being able to provide virtual and in-person meeting options is critical for our programs. We have integrated Setmore with Zoom in the past and have now moved to Google Meets for video meetings, and Setmore has been able to do both with relative ease. I also very much appreciate that Setmore will automatically request reviews from our clients so that we can easily collect feedback. **What do you dislike about Setmore?** I do wish there were more options for customization or to add custom questions for clients to answer when booking an appointment. For example, we need the ability to add a custom appointment location - like a dropdown menu - for our clients to choose from, as we have multiple program locations. **Recommendations to others considering Setmore:** If you are looking for an easy-to-use solution for appointment booking, Setmore is a great tool. The only drawback is if you need a high degree of customization on your booking page. Setmore is especially a good fit for Google users, as it integrates seamlessly with Google calendar, Google Meets, and other productivity tools like Slack. **What problems is Setmore solving and how is that benefiting you?** We are using Setmore to book client appointments and to encourage them to book their own, while also managing team calendars. Setmore allows us to spend more time on program recruitment without having to worry about managing appointments. **Official Response from Julia Douglas:** > Hi Hannah, Thank you for taking the time to provide an extensive review of Setmore. Firstly, thrilled to hear that you appreciate the automated reminders, the ability to meet your customers via video integration, and the ability for your customers to leave reviews for your business on your Booking Page. It's great that you can spend more time with program recruitment and less time focusing on your appointments. We appreciate all feedback as it helps us improve the service we offer. We will pass on your comments to the team regarding customization. Julia, Community Team ### 49. Clear & Reliable, with Many Good Features (free version) **Rating:** 4.5/5.0 stars **Reviewed by:** M. V. | Assistant Professor, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Setmore?** It is easy for others to use to make an appointment; the calendar is easy to oversee on the desktop/web version; there are many possibilities to personalize hours & availability; there are unlimited types of appointment categories; I like that I can import Setmore into Outlook in the free version (very helpful!); I like that clients do not have to make an account to sign up for an appointment (but I also like that this is an option); very much appreciate the ability to personalize URL address for the sign-up site; I like that there are continual improvements & engagement by creators over time - the creators feel very invested in the success and quality of Setmore. **What do you dislike about Setmore?** In the free version you cannot make repeat appointments, but have to fill each one in, one by one, for weeks on end - this is the only thing that bugs me (even though I understand the need to make a distinction between free & paid Setmore) A second and much less important wish: sometimes I wish that the design for making/adjusting appointments in the App was more visual rather than digital - for example, when adjusting the time of an appointment in the app: rather than having to click multiple links to find the right time to click, to adjust & to confirm, could have an adaptable 'box' or block that insert in the calendar at the correct place & then 'stretch' the edges until the block takes up the correct amount of time. "Big fantasy" - be able to automatically include virtual meeting link (Microsoft Teams) in appointments on the specific days/times when I am not in the office. **What problems is Setmore solving and how is that benefiting you?** I need a continually changing group of people with whom I otherwise have little contact to be able to easily make different kinds of appointments; I need to be able to adjust my schedule & availability day by day and week by week (it does not stay the same); I need to be able to access & adjust my appointments continually, both while behind my desk & on the go; I need to connect my different calendars to one another (in the free version I do this by importing Setmore into Outlook) **Official Response from Julia Douglas:** > Hi there M.V, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore helps customers book appointments, you can view your calendar no matter what device, and you appreciate that we are always trying to improve the product. We appreciate your feedback, thank you for sharing. We'll make sure to pass on your comments to our developers for consideration. I've noticed one of your 'adaptable box' comments, you can click and drag your appointments to anywhere within your calendar, you can also stretch it to cover the amount of time you'd like. If you have any further questions, feel free to reach out via the live chat in the bottom right of your app or by emailing help@setmore.com. Julia, Community Team ### 50. Great scheduling service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Setmore?** The ability to have a one-stop scheduling page that shows all of my business's services and allows customers to book those services. **What do you dislike about Setmore?** I want to see an integration for WhatsApp calls as an alternative to the phone number. **What problems is Setmore solving and how is that benefiting you?** It is solving the problem of a cluttered inbox with requests for services that are not organized. It benefits me because when client book through Setmore I can quickly see the service they book and all their relevant info. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a great scheduling service, and it saves you time on emails. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your Integration request to the developers. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in the app. Julia, Community Team ## Setmore Discussions - [What is Setmore app?](https://www.g2.com/discussions/what-is-setmore-app) - 3 comments, 1 upvote - [Most often the redirect link to my Setmore booking page does not load to "Security Issues".](https://www.g2.com/discussions/most-often-the-redirect-link-to-my-setmore-booking-page-does-not-load-to-security-issues) - 1 comment, 1 upvote - [When we will can insert also pictures in the appointments?](https://www.g2.com/discussions/when-we-will-can-insert-also-pictures-in-the-appointments) - 1 comment, 1 upvote - [Can I add two sites to my account?](https://www.g2.com/discussions/can-i-add-two-sites-to-my-account) - 1 comment, 1 upvote - [When will you make a discount code function available?](https://www.g2.com/discussions/when-will-you-make-a-discount-code-function-available) - 1 comment, 1 upvote - [View Setmore pricing details and edition comparison](https://www.g2.com/products/setmore/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+06%3A14%3A12+-0500&secure%5Bsession_id%5D=21a132ac-f519-4aa0-a14e-deba66a86014&secure%5Btoken%5D=fa4d1c298ee0cba72136f0d8744edad4c984132f18df46bf32f3006bd6a6086e&format=llm_user) ## Setmore Features **Platform Basics** - Interoperability - Performance **Notifications** - Confirmations & Reminders - Scheduling Notifications **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Automation - Reminders - Rescheduling **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Setmore Alternatives - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,549 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews)