# Setmore Reviews **Vendor:** Setmore Appointments **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 268 ## About Setmore A free online scheduling software that connects you with customers 24/7. Organize your business from one simple, automated calendar system, giving you more time to grow your brand. Every account comes with a customizable Booking Page. Make it your own with your logo, brand colors, images, reviews and more. Visitors can explore your services, team and availability—getting an unforgettable first impression. When they find what they like, they can self-schedule and pay without the need to call, email or drop in. Focus on providing meaningful and memorable experiences, while your app handles routine admin. Customers stay in the loop with automated email or text reminders, and your team receives instant booking updates across web, desktop or mobile. No more no-shows and your business runs like clockwork. Capitalize on your online presence by giving visitors a direct route to schedule appointments. Optimize your Google Business Profile so those who find you through Search and Maps can easily book with Reserve with Google. Convert website traffic by adding a booking widget to your website, and turn likes and shares into appointments with a ‘Book now’ button on your Facebook and Instagram. Grow your brand and business with integrations that make administrative tasks a breeze. Get paid online or in-person by connecting Square, Stripe, PayPal or LawPay. Offer seamless virtual appointments with Zoom or Google Meet. Take your marketing to the next level with Mailchimp, or use Zapier to integrate any software with Setmore with seamless functionality. Championed by teams of all sizes, Setmore’s external APIs have been utilized by enterprise operations to build custom solutions. A HIPAA-compliant version is also available with additional data security features. Discover everything you need to boost your bookings and reach a wider audience with your skills. ## Setmore Pros & Cons **What users like:** - Users value the **ease of booking and syncing** with Google Calendar, enhancing appointment management effortlessly. (2 reviews) - Users love the **ease of use** of Setmore, making appointment scheduling simple and efficient for their businesses. (2 reviews) - Users value the **flexible appointment scheduling** and seamless sync with Google Calendar offered by Setmore. (1 reviews) - Users value the **easy booking management** of Setmore, enhancing their small business operations seamlessly. (1 reviews) - Users value the **easy access** to schedule and manage appointments both publicly and internally with Setmore. (1 reviews) - Flexibility (1 reviews) - Google Integration (1 reviews) - Navigation Ease (1 reviews) - Users value the **ease of scheduling** with Setmore, benefiting from public and internal appointment management. (1 reviews) - Users love the **ease of scheduling** with Setmore, benefiting from its public appointment features and Google Calendar sync. (1 reviews) **What users dislike:** - Users face **calendar issues** , including limitations on service scheduling and unreliable Google calendar synchronization. (1 reviews) - Users face **integration issues** with Setmore, particularly with limited service scheduling and unreliable Google Calendar sync. (1 reviews) - Users experience **sync issues** with Google Calendar, requiring frequent reconnections that complicate scheduling. (1 reviews) ## Setmore Reviews ### 1. Great booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond R. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Setmore?** I use setmore daily to run my it consulting business, I'm a 1 man show, so the free tier of Setmore works great for me. It enabled me to include a booking page on my website and mobile app **What do you dislike about Setmore?** There really isn't 1 aspect of setmore that I dislike **What problems is Setmore solving and how is that benefiting you?** Setmore allows me to have a booking page on my website and mobile app, it syncs with Google calendar on my mobile device and reminds me and the customer about the upcoming appointment. The mobile app also acts like a crm (it keeps a database of customer information, allows you to call, email and text directly through the app) minus the advertisement and social media integration **Official Response from Julia Douglas:** > Hi Ray R, Thank you for taking the time to review Setmore! Thrilled to hear that Setmore has helped your consulting business. It's great that you don't dislike anything about the app, that's wonderful! Julia, Community Team ### 2. Great for Scheduling and Service Management, but Google Calendar Sync Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen M. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Setmore?** I like that it allows us to have appointments scheduled publicly but internally we can schedule appts, and also edit our availibility. I like that it will sync to your Google Calendar and allows you to offer multiple "services." We use setmore daily and do love the easy of using it. **What do you dislike about Setmore?** It doesn't allow us to code days as a specific service only for set days (virtual appt. only on tuesdays for example). The Google calendar sync doesn't always work great and has to be reconnected often. **What problems is Setmore solving and how is that benefiting you?** allowing us to provide appointments across three separate counties through many different modalities. ### 3. Setmore Review **Rating:** 5.0/5.0 stars **Reviewed by:** Karmyn H. | Self-Employed, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Setmore?** As a business owner I have used Setmore for 6 years. I use this app daily to keep my appointments, clients, location, income/outcome aligned. Logistically Setmore has helped me organize my clients in the most efficient manner possible as many of my clients live in different locations~ different cities and in some cases different countries and time zones. Having Setmore has allowed me to efficiently manage my time, clients, and even income for scheduling life and appointments all in one place. **What do you dislike about Setmore?** There are a couple of things that could be made very helpful with small changes to Setmore: Managing appointment times. Some appointment times vary from an hour to 8-10 hours. It would be great to be able to schedule my service and have my income reflect accurately; for example if the work was to be 40.00 per hour and I am with the same client for 8 hours it would be helpful if when I schedule the client and service it was reflected in the 40x8 rather than having to repeatedly add the same client 8 times for an hour each to accurately reflect the income for that scheduled client. Each service has a separate cost so it would be helpful if it were a bit easier to reflect in the bottom line rather than 8 hours for 40.00. Otherwise, on the basics this app is very helpful. **What problems is Setmore solving and how is that benefiting you?** Being able to see my day, week, and month in advance has made work~life balance manageable. Keeping clients organized and connected allows for maximum use of the app and not stressing about scheduling or contacting clients is made easy with setmore's ease of contacting clients for me. **Official Response from Julia Douglas:** > Hi Karmyn, Thank you for your thoughtful and detailed review! We’re thrilled to hear that Setmore has been an key part of your business for the past six years, helping you manage appointments, clients, locations, and finances across various cities and time zones. Your feedback regarding the scheduling and income tracking for longer appointments is incredibly valuable. We understand how crucial it is for your income to be accurately reflected without the need for repetitive entries. Our team is continually working to improve the platform, and suggestions like yours play a significant role in our future implementation. We’re glad to know that Setmore has made managing your work-life balance easier and has helped in organizing and connecting with clients efficiently. Ensuring that our users have a seamless experience is our top priority, and it’s rewarding to hear that Setmore has contributed positively to your business. If you have any more suggestions or need further assistance, please don’t hesitate to reach out to help@setmore.com and via the live chat in the app. Julia, Community Team ### 4. Simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Nick v. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** I love working with setmore, if i have questions they are fast in answering them and the system is very simple. This is really the goto for startups. The google agenda sync is really on point, i dont think there is any planner that syncs as accurately and fast as setmore! Put in the appointment and once you press next its in sinc with google agenda, also when you add something in your personal google agenda you can set it up as such that it automatically blocks out the times on your embedded planner on your site. Im still in love with this program and i will always be. **What do you dislike about Setmore?** I dislike the fact that there are too less ways of payment processing, only creditcard is accepted while the do use stripe to process them, stripe offers many ways of payment worldwide but that is not accepted at setmore. Also i would love to be able to set automatic followups and stuff like that that is not possible either **What problems is Setmore solving and how is that benefiting you?** They constanly try to make everything more functional and easy to work with. With succes **Official Response from Julia Douglas:** > Hi Nick, Thank you for taking the time to review Setmore! Thrilled to hear that you think we're a go-to for startups, It's great that you appreciate the Google Sync integration, it's wonderful that you think it works seamlessly and fast. We'll make sure to pass on your kind comments to the team. We appreciate all feedback as it helps us improve the app we offer. I'll make sure to pass on your suggestions to our payments team regarding the Stripe integration, other available payment integrations and the ability to send automatic communications to your customers. Julia, Community Team ### 5. User friendly all in one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** Easy setup from the very first step, once you have a payment platform compatible with Setmore. Creating services and customizing your business is very straightforward and all the options you can configure or toggle are thought on what a real business may require: time off, breaks, manually modify appointments, keep track of income and on a deeper level to leverage from the api to achieve even more if integrating with a custom backend. Time zone management. Definitely a pros **What do you dislike about Setmore?** Classes are limited to 50 seats on the free version. Even when I have been told Pro version has no limit, I have not tested it yet. Payment reports having only a name to distinguish a client is also a downside since if a client only identifies himself with a common first name like John and you have multiple ones, it takes a while to realize who is the right one. A lot of cross checking involved. Maybe if adding another identifier like an email o customer id would be really helpful. Also on the api, querying the clients by name requires to have a name database to work with beforehand. I also understand that retrieving all customers may incur on a heavy payload but it could be better consumed with pagination but definitely having a way to get all customers will be great. I almost forgot to mention that time zone management works only at the creation of the appointment but on recurring reminders it seems to use the clerk time zone. **What problems is Setmore solving and how is that benefiting you?** Easy handling the caveats that manual appointment tracking could have. Also time zone auto detection since our clients are all over the world **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up, keep track of your income, and customize the app to your needs. We appreciate all feedback as it helps us improve the app for the future. I've made sure to pass on your comments to the relevant teams for future implementation. Julia, Community Team ### 6. Overall good, but still has some room for improvment **Rating:** 4.0/5.0 stars **Reviewed by:** Harly B. | Kokk, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Setmore?** Har easy it is, easy to set up, easy for the customers to navigate **What do you dislike about Setmore?** I dislike that they dont have a fuction for where you can choose how long forward the costumer can book, and i dislike that it isnt any way for me to set up days for booking diffrently for each day and week, you can only set one time every day, and that you dont have any way of overwrite the system for booking when you dont have hours open **What problems is Setmore solving and how is that benefiting you?** It helps me navigate every costumer to a thirdparty hand so i dont have to deal with everyone all the time, so basiclly it gives me more time on my hands **Official Response from Julia Douglas:** > Hi Harly, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to set up and your customers find it easy to book their appointments. It's great that the app gives you more time to focus on the day-to-day of your business. We appreciate all feedback as it helps us improve the app we offer. You can change how far your customers can book ahead of time by navigating to Settings > Booking Page > Booking Policies > Scheduling window. We'll make sure to pass on your comments regarding the ability to set different days/weeks based on your availability. Julia, Community Team ### 7. Customer Service is Very Challenging **Rating:** 1.0/5.0 stars **Reviewed by:** Stef M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about Setmore?** Ease of scheduling for students with multiple staff **What do you dislike about Setmore?** Customer service is a disaster! We have had troubles with broken Zoom links for about 10 months. We have reported the same problem repeatedly and every day, a new CS agent starts from the beginning. I have been promised a manager will contact me to resolve the issue - I am still waiting 3 weeks later. This is disruptive to our business and not sustainable. I will try one last time but am looking for alternative providers. **What problems is Setmore solving and how is that benefiting you?** streamlining scheduling for multiple team members **Official Response from Julia Douglas:** > Hi Stef M, Thank you for taking the time to review Setmore! We appreciate the time you've taken to provide us with feedback. I sincerely apologize for the frustration and inconvenience you have experienced with our customer service and the ongoing issue with broken Zoom links. I understand how critical consistent and reliable service is for your business, and I am deeply sorry for the repeated difficulties and lack of follow-up from our team. Your experience does not reflect the standard we strive to uphold. I have escalated your case to our Support Team Lead to find a solution for this as soon as possible. If you have any questions regarding this, do not hesitate to reach out to me at moremagic@setmore.com. Julia, Community Team ### 8. Solid and reliable booking service **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | Independant language trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Setmore?** The free account is a complete solution which allows you get your service up and running without investing in asubscription. **What do you dislike about Setmore?** Compared with other platforms, the interface is little complicated to use initially. **What problems is Setmore solving and how is that benefiting you?** I needed an online solution to allow students to book, rearrange and cancel their lessons easily without having to get in touch with me directly. There is no need to remind participants that they have a meeting coming up as the the free version still sends out an e-mail reminder at a set time before the meeting. **Official Response from Julia Douglas:** > Hi Anthony, Thank you for taking the time to review Setmore! Thrilled to hear you think the free account helps you get bookings easily and it's affordable. It's great that you find a benefit of automated notifications available with the app. We appreciate all feedback as it helps us improve the app we offer. We'll make sure to pass on your comments to the team. If you require any assistance, do not hesitate to reach out to the team at help@setmore.com. Julia, Community Team ### 9. An easy-to-use, easy-to-configure appointment booking tool with a professional UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Henk d. | Diamond Seven Jewelry & Watches Point of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Setmore?** Prospective clients of the MyPrivate Family Office software have the opportunity to schedule an appointment for an online demo through a single click. The integrated Teleport Conferencing tool works flawlessly with no connection or technical issues experienced. **What do you dislike about Setmore?** Nothing that I can think off. We recommend without hesitation. **What problems is Setmore solving and how is that benefiting you?** Providing an easy way for prospective clients of the MyPrivate Family Office software to book an online demo. **Official Response from Julia Douglas:** > Hi Henk, Thank you for your kind review about Setmore! Thrilled to hear that you appreciate the ability of your clients to book efficiently for your practice. We really are delighted that you would recommend us without hesitation. If you require any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Team ### 10. A great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Setmore?** Setmore is an excellent appointment scheduling platform, which we use to book psychology appointments. It's intuitive, easy to use, free and with excellent technical support - fast and effective. It is equally useful as a personal diary, including classes and other appointments. The app is very functional and practical. I recommend! **What do you dislike about Setmore?** Nothing!Anything! All technical problems we had were promptly resolved by the technical team. **What problems is Setmore solving and how is that benefiting you?** Our users can book their appointments comfortably, via the website or app, and have email reminders 24 hours before their appointment. The service is much more organized this way. **Official Response from Julia Douglas:** > Hi there, Thank you for taking the time to leave such an amazing review! Thrilled to hear that you think Setmore is an excellent appointment platform for your psychology business. It's wonderful that you think your customers can book their appointments effortlessly, it's intuitive and easy to use. We'll make sure to pass on your kind comments to the support team and beyond. We truly appreciate that you would recommend us to others! Julia, Community Team ## Setmore Discussions - [What is Setmore app?](https://www.g2.com/discussions/what-is-setmore-app) - 3 comments, 1 upvote - [Most often the redirect link to my Setmore booking page does not load to "Security Issues".](https://www.g2.com/discussions/most-often-the-redirect-link-to-my-setmore-booking-page-does-not-load-to-security-issues) - 1 comment, 1 upvote - [When we will can insert also pictures in the appointments?](https://www.g2.com/discussions/when-we-will-can-insert-also-pictures-in-the-appointments) - 1 comment, 1 upvote - [Can I add two sites to my account?](https://www.g2.com/discussions/can-i-add-two-sites-to-my-account) - 1 comment, 1 upvote - [When will you make a discount code function available?](https://www.g2.com/discussions/when-will-you-make-a-discount-code-function-available) - 1 comment, 1 upvote ## Setmore Pricing - **Free**: Free Up to 4 users - **Pro**: $5.00 Unlimited users [View full pricing details](https://www.g2.com/products/setmore/pricing) ## Setmore Features **Platform Basics** - Interoperability - Performance **Notifications** - Confirmations & Reminders - Scheduling Notifications **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Automation - Reminders - Rescheduling **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Setmore Alternatives - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,502 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (398 reviews)