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ServiceTeam ITSM Pricing Overview

ServiceTeam ITSM at a glance

ServiceTeam ITSM has two editions available, Professional and Enterprise. ServiceTeam ITSM Professional edition includes the essential capabilities of ITSM, such as incident and problem management as well as Service Request Fulfillment management. ServiceTeam ITSM Enterprise expands on Professional and includes capabilities such as change management, productivity panes, knowledge centered service, service mapping and more.

ServiceTeam ITSM has 2 pricing editions, from $45 to $65. A free trial of ServiceTeam ITSM is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
NamePriceFeatures
ServiceTeam ITSM Professional
$45.001 Users Per Month
Capabilities include:
  • Incident, Problem, Service Request, Agreement/Contract and Configuration Management
  • Codeless Configuration
  • Management and Service Desk Dashboards and Reporting, including Power BI reports
  • Workflows and Automation Streams
  • Service Catalog
ServiceTeam ITSM Enterprise
$65.001 Users Per Month
All ServiceTeam ITSM Professional Capabilities, plus:
  • Change Management, including change templates, change request levels, request scheduling, advanced multi-step approvals, work plans (deployment checklist), impact assessment question sets
  • DevOps Related Features , including ticket work items integration, Azure DevOps and Jira integrations.
  • Productivity Panes
  • Knowledge Centered Service
  • Recurring Procedures for Scheduled Ticket Creation

ServiceTeam ITSM pricing & plans

Free Trial is available
Pricing information for ServiceTeam ITSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ServiceTeam ITSM must be conducted with the seller.

The use of Provance ServiceTeam Power App products require Microsoft Power Apps and/or Dynamics 365 and potentially other licenses to support all capabilities. These Microsoft licenses are not included and are the customers responsibility.

ServiceTeam® ITSM Professional is licensed on a per named user basis with a minimum 1-year and available 2 and 3-year subscription terms. The base license for ServiceTeam ITSM starts at 30 named users. Government, Education and Non-Profits may qualify for special pricing, please contact Provance Sales for more details. If you are a Microsoft Partner and/or a Managed Service Provider, please contact Provance Sales about other pricing options which may apply.

ServiceTeam ITAM is a separate license and additional cost. It is not included within the ServiceTeam ITSM license.

Pricing information was last updated on October 10, 2024
Questions about pricing?

ServiceTeam ITSM Pricing Reviews

Verified User in Government Administration
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Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ServiceTeam ITSM?

UI and UX are very good. I found the tool out of the box to be very good. Review collected by and hosted on G2.com.

What do you dislike about ServiceTeam ITSM?

Very little. I have found the tool very effective. Review collected by and hosted on G2.com.

What problems is ServiceTeam ITSM solving and how is that benefiting you?

Cost effective and easy ITSM tool integration. Review collected by and hosted on G2.com.

Response from Jill Moore of ServiceTeam ITSM

Thank you for taking the time to review ServiceTeam ITSM. We appreciate the positive feedback. Your comments will be forwarded to our product team.

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