---
title: ServicePower Reviews
meta_title: 'ServicePower Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how ServicePower works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 18
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ServicePower Reviews
**Vendor:** ServicePower  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 18
## About ServicePower
ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.



## ServicePower Pros & Cons
**What users like:**

- Users value the **high customizability** of ServicePower, enabling seamless adjustments for diverse workforce needs. (2 reviews)
- Users value the **high flexibility** of ServicePower, enabling easy customization for asset scheduling and workforce management. (2 reviews)
- Users value the **comprehensive features** of ServicePower, which enhance efficiency and improve communication with clients and vendors. (1 reviews)
- Users appreciate the **customer support** of ServicePower, valuing its ease of use and flexibility for customization. (1 reviews)
- Users value the **flexibility to customize** ServicePower, appreciating its ease of use and support when changes arise. (1 reviews)
- Users appreciate the **ease of use** of ServicePower, simplifying access and enhancing support for service partners. (1 reviews)
- Easy Access (1 reviews)
- Real-Time Data (1 reviews)
- Response Time (1 reviews)
- Scheduling (1 reviews)

**What users dislike:**

- Users note that **customization difficulties** arise, particularly for those requiring extensive process adaptability with ServicePower. (1 reviews)
- Users experience frustrating **delays** in custom development, impacting their overall satisfaction with ServicePower. (1 reviews)
- Users find the **improvement needed** in ServicePower's ER changes to be slow and lacking necessary vendor tools. (1 reviews)
- Users face **integration issues** during new rollouts, but appreciate the support provided for troubleshooting. (1 reviews)
- Users find the **limited customization** of ServicePower restricts flexibility, favoring a more straightforward implementation approach. (1 reviews)
- Users find that some interface elements of ServicePower are **not user-friendly** , lacking intuitiveness and a modern design. (1 reviews)
- Users find **performance issues** with ServicePower, citing slow ER changes and lengthy custom development processes. (1 reviews)
- Poor Design (1 reviews)
- Slow Loading (1 reviews)
- Slow Performance (1 reviews)


## ServicePower Discussions
  - [What is ServicePower used for?](https://www.g2.com/discussions/what-is-servicepower-used-for)

- [View ServicePower pricing details and edition comparison](https://www.g2.com/products/servicepower/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-13+10%3A21%3A56+-0500&secure%5Bsession_id%5D=4487c7cd-e109-438d-9a70-6284dba78020&secure%5Btoken%5D=33ad71156bacd3326e76123d40c7142c7c3bf3baf312c57b03ed937503bd7211&format=llm_user)

## ServicePower Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Employee Communication
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

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