ServiceNow Automation Engine Pros and Cons

Servicenow is a Excellent ITSM and CMDB Tool available in the Market. It is having all the integrations with the Infrastructure Tools. excellent Speed in Processing and fetching the data. Review collected by and hosted on G2.com.

Renewal Costs, Still need to improve the seamless integration for Cutting Edge Cloud Resources like Micro Services, Dockers, Containers, Review collected by and hosted on G2.com.

The service now automation engine greatly helps in integrating all my queries at one place with good UI. The customer support is quite amazing and I personally use it a lot to implement my work. Review collected by and hosted on G2.com.

All of the things is good, just the interface could be more user-friendly. Review collected by and hosted on G2.com.

Low-code automation for integrating servicenow with other platforms. Flow templates,spokes,Out-of-the-box solutions,Automation Center. Review collected by and hosted on G2.com.

I feel dislike using automation engine Debugging and Troubleshooting and Maintenance Review collected by and hosted on G2.com.

- Cost-effective.

- Helps to develop low-code tolls effectively without spending much time.

- Premium support at this cost.

- Easy to navigate, customize own business process like it tries to fit all business needs under one roof. Review collected by and hosted on G2.com.

- performance hamper sometime,

- License process is complex and problematic. Review collected by and hosted on G2.com.

It has versatile integration capabilities and ithas very user friendly interface to allow us easily create and manage workflows. Review collected by and hosted on G2.com.

It has dependency on servicenow ecosystem also cost association is much higher. Review collected by and hosted on G2.com.

offers robust security measures, ensuring that sensitive data is protected and easy to understand . Review collected by and hosted on G2.com.

complex to setup , there can be occasional compatibility issues with certain third-party applications. Review collected by and hosted on G2.com.

Ability to automate complex workflows and reduced the manual effort. have good customer support Review collected by and hosted on G2.com.

complexity of initial setup and high cost Review collected by and hosted on G2.com.

Same platform, Virtual agent service through 80 percent automation Review collected by and hosted on G2.com.

It costs higher and difficult to setup initial time Review collected by and hosted on G2.com.

It helps me to automate the process of IT Process and Integration with low-code capability. Review collected by and hosted on G2.com.

I have like everything in ServiceNow Automation Engine. there is not dislike Review collected by and hosted on G2.com.