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I like that App Engine works with other ServiceNow modules (e.g., ITSM, HR, Security Ops) and integrates with external systems via APIs. I also like that as admins we can enforce policies and guardrails (e.g., who can publish apps, data access restrictions). Review collected by and hosted on G2.com.
Even though App Engine is low-code, understanding data models, ServiceNow structures, and best practices still requires training and while guardrails are in place , managing citizen development across our organization can become complex. Review collected by and hosted on G2.com.
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