# Sequoia One Reviews **Vendor:** Sequoia **Category:** [Compensation Planning Software](https://www.g2.com/categories/compensation-planning) **Average Rating:** 4.3/5.0 **Total Reviews:** 18 ## About Sequoia One What is Sequoia One PEO? Sequoia One is the only PEO purpose-built to help investor-backed startups achieve their business goals through smarter people spend. Designed specifically for tech startups, Sequoia One combines outsourced HR and payroll with a right-sized version of Sequoia’s compensation and benefits advisory—giving founders and their teams the expert guidance, service, and technology they need to scale confidently. Sequoia One is designed for startups with 5–250 employees, especially those backed by venture capital or private equity firms and headquartered in innovation hubs like California and New York. Sequoia One helps founders and lean teams offload administrative burdens, access Fortune-500-level benefits, and make strategic decisions about their people investment from day one. Sequoia One acts as a trusted extension of your team, easing administrative burdens and expertly managing your people programs. With our integrated platform, Sequoia OS, you gain real-time visibility into your total comp and benefits spend, enabling smarter decisions and smoother operations. Why strategic companies choose Sequoia One: - One Team, One Platform: Expert advisors, technologists, and service specialists aligned to your business goals. - Right-Sized Solutions: Tailored for companies with 5–250 employees, especially investor-backed tech startups in New York and California. - Scalable Support: Continuous guidance and operational execution as you grow from startup to mid-size and enterprise. What You Can Outsource with Sequoia One: - HR administration, payroll, and compliance across all 50 states - Benefits administration with access to cost-effective, Fortune-500-level plans - Compensation tools and centralized people data - Employee engagement through the highest-rated mobile app What Your Employees Get: - Premium healthcare plans (medical, dental, vision) - Holistic wellbeing programs for physical, emotional, and financial health - Life and disability coverage - Benefits advocacy and healthcare concierge support The Sequoia One Experience Delivers: - High-Touch Service Model: We manage your people operations so you can focus on your mission. - Foundational Advisory: Make smart decisions from day one with expert guidance. - Integrated Platform: Activate strategies, manage spend, and engage your people—all in one place. Sequoia One empowers startups to smartly control their people spend, elevate the employee experience, and protect their business—all while staying aligned to their growth goals. ## Sequoia One Pros & Cons **What users like:** - Users value the **exceptional service and support** from Sequoia One, enhancing their overall experience significantly. (14 reviews) - Users highly value the **hands-on customer support** from Sequoia One, appreciating the dedicated and responsive staff. (13 reviews) - Users commend the **ease of use** of Sequoia One, appreciating its user-friendly platform and responsive support team. (10 reviews) - Users value the **exceptional payroll support** from Sequoia One, allowing focus on more critical tasks with peace of mind. (9 reviews) - Users value the **exceptional payroll support** from Sequoia One, which enhances efficiency and reduces stress in managing tasks. (8 reviews) - Staff Helpfulness (8 reviews) - Users appreciate the **comprehensive HR services** of Sequoia One, allowing them to focus on core business tasks. (7 reviews) - Service (7 reviews) - Experience (5 reviews) - Intuitive (5 reviews) **What users dislike:** - Users experience **poor support services** with Sequoia One, finding the process inefficient and often requiring more effort than necessary. (5 reviews) - Users experience **poor customer support** due to the impersonal pooled model, losing familiarity and continuity in assistance. (4 reviews) - Users experience **communication issues** due to the recent shift to a pooled support model, lacking continuity in service. (3 reviews) - Users encounter **data integration challenges** with Sequoia One, leading to inefficiencies and reliance on third-party vendors. (3 reviews) - Users face **delay issues** with payroll funding and communication, leading to confusion and frustration among employees. (3 reviews) - Employee Management (3 reviews) - Inefficiency (3 reviews) - Integration Issues (3 reviews) - Limited Integrations (3 reviews) - Limited Options (3 reviews) ## Sequoia One Reviews ### 1. Exceptional Customer Support That Sets Them Apart **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine M. | Sr Director of People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Sequoia One?** The hands on support from their staff. The staff is the best. Have never had an awful experience so common in today's vendor management landscape. They truly prioritize customer service. I also live in the platform every day and it has evolved over time to be much more user friendly. **What do you dislike about Sequoia One?** I wish it integrated with more tech. As a tech company ourselves in Web3 there's a lot of integrations needed for smooth operations internally and unfortunately without those we have to look at other products that can integrate purely for efficiency sake due to limited resources. **What problems is Sequoia One solving and how is that benefiting you?** Sequoia One makes our HR team run at full capacity. They can work directly with staff to take a lot of administrative work off our plates and set us up for long term success. Their benefits and payroll teams as well as their leave of absence team have become a part of our organization at this point. **Official Response from Adrienne Zand:** > Hi Katherine, thank you so much for taking the time to share your Sequoia One experience! We're glad to know our hands-on support and the ongoing improvements to the platform are helping your team run at full capacity. We hear you on the integration front—feedback like this truly shapes what we build next. We’re already making it easier to plug in the tools you use every day with a new self-service integrations flow and a refreshed My Integrations page to manage everything in one place. Thanks again for sharing your experience, and you can always submit product ideas directly in the platform, too. ### 2. Exceptional Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey R. | Global People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Sequoia One?** The customer service from our dedicated team is top notch. Whenever there is a problem I don't ever have to worry that someone is taking it seriously and looking to resolve the issue. There have been multiple times where a certain offering or feature from Sequoia was less than desirable so I email (or call) Michael with my frustrations -- he always keeps these concerns in the back of his head and makes sure to do anything or everything he can to find a solution. Monisa has gotten plenty of frantic emails where I missed some deadline or had a crisis I needed help with and I always feel like she waves her magic wand and makes everything better. Just knowing I have her on my team gives me such peace. Shan in payroll has gone above and beyond multiple times for us and always seems to be on top of everything. So the service/people who work at Sequoia are really their greatest feature. The admin.sequoia.com site is modern, has a lot of details & resources available which makes it easy and helpful. Open Enrollment is generally a fairly painless process. It was better this year because they corrected something that was confusing last year around the HSA enrollment. **What do you dislike about Sequoia One?** Having both the sequoia site and the prism site is cumbersome and the employees will get confused when they are trying to complete something that can only be done in prism but have to navigate through the other site to get there. The limited insurance provider options are a bummer. Not allowing employees to manage their specific investments vs having to use default funds. We don't love the optional life insurance offering as it's too expensive to be worth offering as a benefit. The workers compensation provider has been horrible the two times I have ever needed to use them. The Sequoia team has been amazing in getting involved and trying to improve the experience, but please for all that is good in the world find a different vendor. Over the years I have seen the service get more "corporate", for example: the advocate line is no longer a dedicated human who knows our team intimately and I have to verify my existence before I can get help. I understand the need and scaleability issues but I still don't like it and quite honestly it makes me want to avoid calling them for help. I also feel like Sequoia used to be able to help more with tax set up and other tediously awful tasks but as the years have passed more seems to be required of the client. I know this is something I have expressed to Michael... but would love this to make a u-turn. **What problems is Sequoia One solving and how is that benefiting you?** Solving the need for a benefits & payroll provider along with all the compliance requirements our company has. It makes compliance audits significantly easier, takes a lot of the hassle out of open enrollment, and saves us from having to employ someone for payroll. Lots of time is saved. **Official Response from Adrienne Zand:** > Hi Lindsey, thank you so much for the thoughtful review and for calling out Michael, Monisa, and Shan by name. We’re so glad your dedicated team and the Sequoia One platform give you peace of mind on benefits, payroll, and compliance, and help make open enrollment smoother year after year. We also truly appreciate your candid feedback about your experience with Sequoia One. Like most PEOs, Sequoia One offers a single pooled workers’ compensation program so we can provide broad coverage and stable, competitive pricing for our clients. We hear you on how your team accesses Time Off and Payroll today, and we’re actively investing in making those experiences even more streamlined and easily managed directly within Sequoia. Our Advocate team model is designed to give you broader access to experts and timely support while still feeling personal and relationship-driven. We’re very grateful for your long-term partnership, and your team will reach out directly to continue the conversation and ensure you continue to feel heard and supported. ### 3. Helps our small team feel supported and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan-Mae M. | Director of People Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Sequoia One?** My HRBP is top notch and each team has some amazing folks who are smart, supportive, and make our operation run smoothly. **What do you dislike about Sequoia One?** The fees can be on the higher end, including our benefit renewal. If your support team isn't a fit you need to advocate to get in a good spot but they are always agreeable to making changes. **What problems is Sequoia One solving and how is that benefiting you?** We are able to support multistate employees with a leaner people team. We truly feel like our HRBP, Allison, is a member of our team, and we would genuinely be lost without her. Sequoia One is a higher-end PEO that has a lot of pros and genuinely helps with the Employee brand and well-being initiatives. **Official Response from Adrienne Zand:** > Hi Ryan-Mae, thank you so much for the kind words about our HR, payroll, and Advocate teams—it means a lot to hear that the support has been so valuable for you and your employees. We also appreciate the note on switching between tools, and we’re actively working on enhancements to make Time Off and Payroll more seamless directly in Sequoia and look forward to sharing more with you in the coming year. ### 4. Exceptional Team and Service—A Joy to Work With! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Sequoia One?** The team is knowledgeable, friendly, fast with response. I love working them! **What do you dislike about Sequoia One?** Sequoia One has an exceptional team, and every interaction I’ve had reflects how engaged and supportive the employees are. I truly appreciate the quality of service and the positive approach everyone brings. One area I’ve found more challenging is the recent change in the support model. When I first joined Sequoia One, we had a dedicated CXM/Platform Success Manager, which allowed for a consistent 1:1 relationship and the ability to build rapport. Having a single point of contact who was familiar with our history and prior situations was extremely helpful, both in resolving issues quickly and in preventing recurring challenges. With the shift to the pooled support model, I’ve noticed the loss of that continuity. While the team is still wonderful to work with, I do miss the benefit of having someone who already understands our context without needing to re-explain past events. I’m sharing this simply as feedback from my experience, as the dedicated model offered significant value from a relationship and efficiency standpoint. **What problems is Sequoia One solving and how is that benefiting you?** The payroll and HR compliance are huge and they make it very simple and easy. **Official Response from Adrienne Zand:** > Thank you so much for the incredibly kind words about our team—it really means a lot to hear that Sequoia One helps make payroll and HR compliance feel simple and that you can count on us to come through for your and your team. We also really appreciate you sharing how the move to a pooled support model has felt on your side; continuity and context matter, and we’ll keep your experience in mind as we look at how to best support you going forward. ### 5. Effortless Payroll Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique O. **Reviewed Date:** December 03, 2025 **What do you like best about Sequoia One?** I really appreciate how Sequoia One ensures timely assistance and is consistently ready to help solve any issues that arise, which reflects the high quality of their support team. The interaction with the employees is commendable, as they are quite responsive and provide quick feedback. This level of support and efficiency is invaluable, especially when dealing with complex payroll and tax requirements across various states. Moreover, I found the initial setup of Sequoia One to be very easy, which made transitioning to the platform seamless. This ease of implementation, combined with the comprehensive benefits management for our employees, makes Sequoia One an outstanding tool in managing and simplifying our HR processes. Overall, these elements significantly contribute to the streamlined operation of our payroll and benefits program. **What do you dislike about Sequoia One?** n/a **What problems is Sequoia One solving and how is that benefiting you?** I use Sequoia One to manage payroll and taxes effectively, including handling payroll taxation for multiple states and providing employee benefits. The product provides timely support, helping us resolve issues quickly. **Official Response from Adrienne Zand:** > Hi Dominique, thank you for taking the time to share this! It’s great to hear you can count on timely, knowledgeable support from our team, especially with the complexity of multi-state payroll and tax requirements. That’s exactly the experience we aim to deliver. We’re also glad the initial setup felt straightforward and that having payroll, benefits, and employee support in one place is helping simplify your HR operations. Thanks for letting Sequoia One be part of how you support your people. ### 6. Effective Benefits Management, But Payroll Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany L. **Reviewed Date:** December 03, 2025 **What do you like best about Sequoia One?** I find Sequoia One easy to use for the most part, particularly with its services related to medical, dental, vision, mental health, and financial planning. These comprehensive benefits are highly valuable to me, allowing for efficient management and peace of mind regarding my and my team's well-being. Additionally, I am grateful for the dedication and support of team members like LaRee and John, and other Sequoia One team members, who have been wonderful to work with and have made a significant positive impact on my experience. Their assistance and partnership have been crucial over the past year, and their customer service is a notable highlight of using Sequoia One. **What do you dislike about Sequoia One?** As the Admin, I find Sequoia One to be more challenging due to its limitations in payroll services. It is problematic because Sequoia One lacks the capability to run regular and bonus payroll simultaneously, forcing a manual process that increases the risk of errors when adjusting 401k contribution amounts for different payroll cycles. Additionally, Sequoia One does not integrate with Charles Schwab as a 401k administrator, requiring us to engage a third-party vendor to manage the 401k uploads and contributions, which is only a temporary solution and not ideal for us as a wealth management firm. This limits our flexibility with investment options that we aim to offer, and it's not currently supported through Sequoia One's partner, Empower. This aspect of the service needs improvement. Also, it seems a bit inefficient with the way things are set up reviewing PTO and confirming 401K contributions are correct each payroll. When changes are made and it's communicated to Sequoia, these should be "correct" without having to double-check them each pay period. This may be because of the reg vs. bonus manual changes, but it just seems like a very inefficient process (more time-intensive than preferred). **What problems is Sequoia One solving and how is that benefiting you?** I use Sequoia One for benefits and payroll. It's easy to use, offering medical, dental, vision benefits, mental health, and financial planning services efficiently. I like that there is an AI feature now. **Official Response from Adrienne Zand:** > Hi Tiffany, thank you so much for taking the time to share such a detailed review and for calling out LaRee, John, and the rest of your Sequoia One team. We love hearing that the Sequoia platform makes it easier to support your team’s medical, dental, vision, mental health, and financial planning needs, and that the partnership with your Sequoia team—along with newer features like AI—has had a meaningful impact for you! We also really appreciate your candid feedback on the admin experience, especially around running regular and bonus payroll, managing your outside 401(k) contributions, and integrations. That context is extremely helpful and is being shared with our product and operations teams as we continue to focus on making payroll and time-off workflows more streamlined, accurate, and aligned with the level of flexibility you’re looking for, all in the Sequoia One PEO platform. Thank you again for your partnership and for trusting us with both your people and your feedback. ### 7. Intuitive, Comprehensive Solution for Benefits & Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey Y. | People Team Coordinator **Reviewed Date:** December 02, 2025 **What do you like best about Sequoia One?** I find the Sequoia People Platform to be incredibly intuitive and visually appealing, which significantly enhances my experience. Its ease of use allows me to efficiently manage and navigate through tasks like submitting time off requests and accessing payroll and W2 forms. Handling compliance issues such as offering benefits, processing terminations, and managing leaves of absence becomes seamless with Sequoia One. Additionally, I value the platform so much that I would highly recommend it to others, as reflected in my perfect recommendation score. **What do you dislike about Sequoia One?** I dislike that Sequoia One is not integrated with Prism HR or time and labor systems. **What problems is Sequoia One solving and how is that benefiting you?** I use Sequoia One for benefits and payroll administration, addressing compliance questions about who must be offered benefits, terminations, and leaves of absence. It's easy to use, helping me submit time off and see payroll details. **Official Response from Adrienne Zand:** > Hi Lindsey, thanks so much for sharing this and for the amazing recommendation! We’re really glad to hear the Sequoia platform makes it easier to handle time off, payroll, W-2s, and all things compliance in your day-to-day. We also hear you on the Prism HR and time & labor integrations—our team is actively working on making Time Off and Payroll even more streamlined and accessible directly from Sequoia so everything feels more connected for you. ### 8. Customer care at its finest! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Sequoia One?** The support we receive from our HR business partners, payroll team, and advocates is truly top tier! **What do you dislike about Sequoia One?** Switching between the two tools can occasionally feel a bit awkward. I hope that Prism will eventually get a UI update to make it more user-friendly. **What problems is Sequoia One solving and how is that benefiting you?** Having a dedicated team to handle all our compliance, payroll, and benefits needs, as well as to answer detailed questions from employees, has been invaluable. **Official Response from Adrienne Zand:** > Thank you so much for the kind words about our HR, payroll, and Advocate teams! We’re really glad the support feels top tier for you and your employees. We also appreciate the note on switching between tools, and we’re actively working on enhancements to make Time Off and Payroll more seamless directly in Sequoia and look forward to sharing more with you in the coming year. ### 9. Stellar Support with Seamless Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Juan R. **Reviewed Date:** December 10, 2025 **What do you like best about Sequoia One?** I like that the Sequoia One team is awesome to work with. Michelle, Daisy, and Courtney are excellent partners, and I can always count on their support. They allow our operations to move smoothly. **What do you dislike about Sequoia One?** N/A **What problems is Sequoia One solving and how is that benefiting you?** We use Sequoia One for payroll administration, compliance, benefits, leave administration, and employee support. It allows our operations to move smoothly with excellent support from their team. **Official Response from Adrienne Zand:** > Juan, thank you for sharing this thoughtful review and for trusting Sequoia One with so many critical parts of your operations. We love hearing that Michelle, Daisy, and Courtney feel like true partners and that our support across payroll, compliance, benefits, leave administration, and employee support is helping things run smoothly for your team. We’re grateful for the partnership and excited to keep showing up as an extension of your team as you grow. ### 10. PEO that lacks modernization **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about Sequoia One?** There's not a ton that I like about them. Our current rep is great and nice and knowledgeable and I really like her, but I just find the breath of their services. The products are way behind times the use of data for the HRIS is just not good. **What do you dislike about Sequoia One?** The breath of services is lacking the tools and technologies they have are less than adequate and they just don't have a great dashboard whatsoever **What problems is Sequoia One solving and how is that benefiting you?** We scaled from a start up to accompany that's around 300 employees and I think it just served a purpose but there's just so many better PEO that I'm very knowledgeable of but this time it's very hard to switch because we're in so deep with them having 300 employees **Official Response from Amber DeFabio:** > Thank you for taking the time to provide feedback! We take our clients' reviews to heart and immediately get to work on improving experiences with our platform and service team. It's wonderful to hear that your HR Business Partner is meeting your needs. We'd love to walk through the other concerns you expressed with the PEO not meeting your needs as your startup has scaled. If you're open to it, please reach out at contactus@sequoia.com so we can discuss. ### 11. Former Sequoia One Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Katie R. | Office and Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sequoia One?** Our HR Partner and CSM, made the employee experience and my experience as a partner and admin so lovely. **What do you dislike about Sequoia One?** Having two platforms was a bit rough, but not the worst. **What problems is Sequoia One solving and how is that benefiting you?** They were helping us have a PEO that covered everything we needed, benefits, LOA, payroll, HR, compliance. ### 12. Better than all the rest **Rating:** 5.0/5.0 stars **Reviewed by:** Danayit R. | HR & Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sequoia One?** everything. they have wonderful customer service, always helpful, platform has helpful resources. The platform is eay to use, has everything you need, they even have additional items on the platform you never realized you needed until you start using it lol. i use the platform everyday and my job would probably be so much harder if it wasn't for Sequoia **What do you dislike about Sequoia One?** So far Nothing, cause they constantly are improving. **What problems is Sequoia One solving and how is that benefiting you?** Everything, from benefits, compliance, payroll to little things like checklists. **Official Response from Amber DeFabio:** > Thank you for sharing your experience with Sequoia One, Danayit! We love hearing we are meeting your needs when it comes to client service and our platform. While you mentioned you haven't found anything with Sequoia One's PEO you dislike, know your HR Business Partner is always there to troubleshoot and bring suggestions back to the product team, if needed. Thank you for being a wonderful Sequoia One client! ### 13. Payroll Delays **Rating:** 3.5/5.0 stars **Reviewed by:** Adriana S. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Sequoia One?** Sequoia One enables payroll and HR assignments to be offloaded from me, thus allowing me to focus on more important tasks. However, that saved me the trouble as their team catered for all the things from taxes, to administering benefits, thus I was able to concentrate and steer the operations of my business. **What do you dislike about Sequoia One?** I have sometimes encountered problems with payroll, when the funds are not available on time. It resulted in a couple of mistakes and caused some confusion and frustration with my employees. Furthermore, I had to write some additional emails to get things straightened out. **What problems is Sequoia One solving and how is that benefiting you?** I am certain that I have turned to the right place in hiring Seqnui The One, a company staffed by experts to handle my HR and payroll issues. This way I have more time to pay for my business rather than be concerned about compliance and administrative tasks. But the lack of regular pay checks is a consideration, I am afraid. **Official Response from Amber DeFabio:** > Thank you for taking the time to provide feedback, Adriana. We're ecstatic to hear that Sequoia One is allowing you to focus on business operations by handling your HR. Our goal is to always come through for our clients and if we're not meeting your needs 100% of the time, we want to take active steps toward fixing that. We'd love to dive into the issues you're facing with your payroll. Please contact us at contactus@sequoia.com so we can troubleshoot why your pay checks weren't distributed consistently. ### 14. Everything I needed from a PEO **Rating:** 5.0/5.0 stars **Reviewed by:** Josiah K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Sequoia One?** Our reps are extremely responsive, usually within a couple hours even though the SLA is 24hrs. They answer everything from how to retrieve certain reports to making sure our taxes are filed across all our states properly. It's really easy to get up and running and doesn't require ongoing maintenance. **What do you dislike about Sequoia One?** Their transition from Prism to their new software systems is slow (as expected) and so splitting time between the old app and the new one is a bit annoying but everything works. **What problems is Sequoia One solving and how is that benefiting you?** Multistate compliance is near impossible as a small company with no space for full time staff to handle that. **Official Response from Amber DeFabio:** > Thanks for taking the time to share your feedback, Josiah! We are so glad you've had a great experience with Sequoia One. Our goal is to always come through for our clients, and it's wonderful to know we've been hitting the mark. Regarding our software transition, we are working diligently to streamline systems so that you have one go-to place to handle all your needs. More to come soon! ### 15. Great PEO for Tech Startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Sequoia One?** I have worked with several PEOs over the years, and have found Sequoia to be the most reliable, user-friendly, and consistent. Their client service team is knowledgeable, quick to respond, and very helpful. We've never encountered errors in managing payroll, leaves of absence, etc, and their website is easy for our employees to navigate. **What do you dislike about Sequoia One?** I have no complaints, we haven't had any problems with their service or their systems. **What problems is Sequoia One solving and how is that benefiting you?** We are a small, growing orgranization, and Sequoia allows us to have a full benefits offering, and manages the parts of HR that would otherwise require us to have a full team in place. **Official Response from Amber DeFabio:** > Thank you for taking the time to provide feedback on your experience with Sequoia One. We love hearing that we're coming through for you and your tech startup. If you ever have additional feedback, you know where to find us! ### 16. Really appreciate what you have offered: we got a large company service as a small company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Sequoia One?** There are many aspects: 1. cheaper insurance rate 2. Comprehensive service such as 401K, so we don't have to deal with another vendor 3. Payroll service that is easy to use 4. The HR service, so we don't have worry about not compliant with the regulations ... **What do you dislike about Sequoia One?** I did not see any down side of the service **What problems is Sequoia One solving and how is that benefiting you?** As small company, we can't get good rate on the health insurance **Official Response from Amber DeFabio:** > Thank you for taking the time to leave your feedback on your Sequoia One experience. We're so glad to hear that we're hitting the mark when it comes to our guidance, service, and technology. ### 17. Good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Margarita G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Sequoia One?** Tabitha Harden and her continuous commitment to helping us week after week. She's gone above and beyond helping us. **What do you dislike about Sequoia One?** The system is very old. The interface is just very frustrating to use. To pull a report I need to go through many steps and it doesn't save so each month I need to redo the same steps, which is a poor experience. **What problems is Sequoia One solving and how is that benefiting you?** HR compliance and core HR **Official Response from Amber DeFabio:** > Thank you for taking the time to provide feedback, Margarita! We're so glad to hear that your payroll specialist is meeting your needs. Our goal is to always come through for our clients, and we pride ourselves on providing a platform that helps startup leaders streamline their operations. We'd love to help you in your reporting work by showing you how to save the reports to make them more easily accessible and also dive into the latest analytics available to you on the Sequoia People Platform. Please reach out to contactus@sequoia.com so we can talk over your reporting processes and discuss your overall interface feedback. ### 18. Good for new small companies **Rating:** 3.5/5.0 stars **Reviewed by:** Christine F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sequoia One?** Sequoia is great at inquiries, payroll processing and taxes. They are limited with taxes and slow to respond on tax inquiries. This is a great company if you are an early state startup or very small company. **What do you dislike about Sequoia One?** Reporting limitations, slow to respond on some payroll inquiries, no access to view W2's because they are the EOR. They do not share a lot about what they are doing on the backend. **What problems is Sequoia One solving and how is that benefiting you?** They did not solve any problems. They are beneficial because they do everything for you in regards to payroll/payments and taxation. When your company grows , it is time to look elsewhere. **Official Response from Amber DeFabio:** > Thank you for taking the time to provide feedback, Christine! We take our clients' reviews to heart and immediately get to work on improving experiences with our platform and service team. Since the time of your review, we've made numerous changes to help our clients streamline their operations and scale more efficiently. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss. - [View Sequoia One pricing details and edition comparison](https://www.g2.com/products/sequoia-sequoia-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+03%3A33%3A41+-0500&secure%5Bsession_id%5D=f60322ba-ca6d-4943-8867-7f738fd87c41&secure%5Btoken%5D=e6817921848e4e12a0fb24c5fc699cab2345aa3846823bf186b76ef7bdad31eb&format=llm_user) ## Sequoia One Integrations - [Carta](https://www.g2.com/products/carta-carta/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) ## Sequoia One Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Platform Content** - Education - Mobile Tools - Additional Features **Platform Basics** - Reporting - Interoperability - Performance **Basic Features** - High level regression analysis - Dashboard **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Basics** - Interoperability - Performance - Program Management **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Risk Mitigation** - Budgeting - Legislation - Regression analysis - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Auditing - Salary Benchmarking Software** - Reporting - Accuracy **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Analytics** - Benchmarking - Retention **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Advanced Features - Salary Benchmarking Software** - Structure - Offer Letter - Salary Survey - Equity - AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting **Platform Performance** - Reporting - Monitoring **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Generative AI** - AI Text Generation - AI Text Summarization ## Top Sequoia One Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,096 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - 4.1/5.0 (1,277 reviews)