Sequel.io Reviews (150)

Reviews

Sequel.io Reviews (150)

4.4
151 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration of Sequel.io, highlighting how it simplifies webinar management and enhances the attendee experience by keeping events on their own websites. The responsive customer support is frequently mentioned as a key benefit, helping users navigate the platform effectively. However, some users note that certain features can be unintuitive, particularly during initial setup.

Pros & Cons

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Taylor C.
TC
Taylor C.
Marketing, PR, and Brand Freelance Consultant
Mid-Market (51-1000 emp.)
"All-in-One Event Platform with Incredible Support"
5/5
What do you like best about Sequel.io?

I like how Sequel helps me to do everything in one platform, from embedding the form into our landing page, drafting all the copy for the pre- and post-event emails, syncing everything with our CRM, and uploading any media or interactive elements that we'll be including in the live event. They also have an amazing support team who is ready to help whenever I need something. I've actually had an experience where I had questions in the middle of a live event, and they worked behind the scenes to get everything sorted. Our account manager also helped me by joining my first few dry runs that I hosted with my team internally using the product and joined my first few live events to give me more confidence as I was learning how to use the platform. I also love that our account management team is on Slack, so I can always reach them very quickly from the tool that my team already uses daily. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

I haven't encountered anything I dislike about Sequel thus far. Anytime we have a question or a feature request, our account management team is always there to hear us out or help us find a solution. I think the product is continuing to innovate pretty quickly, and it's working really well for our team. Review collected by and hosted on G2.com.

Lauren A.
LA
Lauren A.
Growth Marketing Specialist - Small Business, Mid-Market, and Strategic Expansion
Enterprise (> 1000 emp.)
"Simplicity and Global Reach in One Package"
5/5
What do you like best about Sequel.io?

I love the simplicity of Sequel.io. It's really easy to use and doesn't require a lot of training. People can join our webinars from everywhere, which is great since we have company members across the globe. I love the option to do prerecorded or live sessions. New people on our webinars each month understand how to use it within minutes and rarely have any questions. We've never had an issue going live or during the actual webinar, which is awesome. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

Sometimes, the cache and cookies on my browser make it really tough to load upcoming events. I've had it happen a few times and have had to get on with support to figure out what the issue is. Review collected by and hosted on G2.com.

Response from Kathleen Booth of Sequel.io

Thanks for the feedback. Zero issues going live across a globally distributed audience is a high bar. Really glad that's been the consistent experience!

The cache and cookie issue causing load problems is something the team can usually resolve pretty quickly, but if it keeps recurring it's worth asking them to dig into whether there's a persistent underlying cause rather than clearing it as a one-off each time.

— Kathleen Booth, VP of Marketing, Sequel

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"User-friendly webinar tool"
4/5
What do you like best about Sequel.io?

I find Sequel.io very user-friendly and intuitive, especially when setting up webinars, which can be done in a matter of minutes, and it's easy to update if I need to make any changes. The integration with HubSpot is a big plus, giving us visibility into webinar registration, attendance, and participation without manual imports. I also like how it makes it easy to manage webinar communication and follow-up, I can set reminders to go at certain times and it'll automatically send out the recording on my chosen date/time, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

The video tools are limited. There's no flexibility in the style of clips generated and you can't do any simple editing like cutting a section out of a webinar recording. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Great event platform with some minor hitches"
4/5
What do you like best about Sequel.io?

I really appreciate how Sequel.io makes it easy for us to quickly spin up an event. The setup is very quick, and everything is immediately ready to go for basic events. I love that Sequel.io makes it easy for us to invite guest co-hosts, share content on screen, see analytics about how the event performed, and embed the event into our site. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

We've had some issues with trusting that what the host sees and what our audience sees were the same in the past - the host preview doesn't appear to use the same feed as the audience view. While this was likely caused by a file encoding issue, but makes it hard to fully trust that we're seeing the same things as our users. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Simplified Webinars with Seamless Integration"
5/5
What do you like best about Sequel.io?

I really enjoy how Sequel.io is very easy to use. One of the best aspects is that the platform is built on our own website, making it feel really cohesive with our brand. Another thing I love is their support team, which was super hands-on and quickly resolved a small issue we had by bringing the engineering team on board. They were very efficient and followed up promptly, which was awesome. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

The only thing that I would like it to get a little bit better in is the AI clips for to share after an event, so for a webinar. Like to take the recording and share little snippets from it. The AI could be a little bit better. A little bit user friendly. And more accurate. Review collected by and hosted on G2.com.

Ashley W.
AW
Ashley W.
Mid-Market (51-1000 emp.)
"Seamless Webinars, Slight Setup Hiccups"
4/5
What do you like best about Sequel.io?

I like Sequel.io because it's friendly and user-friendly. It's easy to set up and use, which makes us look buttoned up and tight during our customer-facing webinars. I also appreciate that its user structure allows different teams to use the platform without needing any oversight from limited admin seats. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

Once the sessions are set and the settings are locked in, things are awesome! But the session settings can be a bit buried / not intuitive. Some of the settings for our initial series sessions were a bit buried / unclear / not obvious, but once we got those ironed out, all went well. Review collected by and hosted on G2.com.

Response from Kathleen Booth of Sequel.io

Thanks for your feedback! Running customer-facing webinars that make your team look polished is exactly the outcome we're going for, and the multi-team access without admin bottlenecks is one of those things that doesn't get enough credit until you've dealt with the alternative.

On the session settings, we'd genuinely love to understand specifically where things felt buried during your initial setup. That kind of feedback is most useful when it's specific, and the product team pays attention to it. If you're open to sharing the details, feel free to DM me and I'll get you connected to the team.

— Kathleen Booth, VP of Marketing, Sequel

Chris W.
CW
Chris W.
Small-Business (50 or fewer emp.)
"Empowered Virtual Events, Needs Pricing Refinement"
4.5/5
What do you like best about Sequel.io?

I like that Sequel.io is embedded in our website, enhancing our conversion and site engagement. The features really help us provide a world-class experience, especially for webinars. I appreciate many of the features such as chat, email control, and the new virtual summit feature. These features are top-notch and give me control without needing to rely on my email and web teams. The initial setup was pretty straightforward, and because I used it with another company, I was able to set it up fast. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

I don't like that there are add on fees. Some new features can be buggy, but they usually patch them over time. Review collected by and hosted on G2.com.

Response from Kathleen Booth of Sequel.io

Appreciate you leaving this feedback! The ability to run webinars, manage chat, and control email sequences without pulling in your web or email team every time is one of the things that makes a real operational difference, especially for a marketing team that needs to move fast. Good to hear the virtual summit feature is working well too. That's a newer capability we're continuing to build on.

On the add-on fees, if there are specific features where the pricing feels misaligned with the value, it's worth a direct conversation with the team. No guarantees, but that input does inform how we think about packaging over time.

— Kathleen Booth, VP of Marketing, Sequel

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Seamless Integrations, Simple Setup"
4/5
What do you like best about Sequel.io?

I like that Sequel.io is really easy to use with seamless integrations and good features. The integration to the website is very simple, just adding an embed code, and the integration to HubSpot works really well out of the box. The initial setup was also really simple. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

Being able to report on webinar registrations as form submissions within HubSpot would be great. To allow more data to be pushed onto the contact in HubSpot would mean we could run reports within HubSpot for webinars. Individual video feeds are available but not on the plan we have Review collected by and hosted on G2.com.

Response from Kathleen Booth of Sequel.io

Thanks for sharing your review, and happy to hear you're finding Sequel so easy to use. Regarding the HubSpot integration, the current integration allows you to create dynamic lists, do lead scoring and trigger workflows based on actions of registrants and attendees - and includes a connection with HubSpot forms, immediately registering users in Sequel, and dispatching a calendar invite and registration confirmation. I'd love to connect and learn more about your exact use case. I suspect we may already be able to solve for it, and if not, we have an upgraded HubSpot integration coming out this quarter that has lots of new bells and whistles I think you'll be excited to hear about. Feel free to DM me on LinkedIn or email me at kathleen [at] sequel dot io if you're open to a conversation. Either way, I appreciate the feedback!

— Kathleen Booth, VP of Marketing, Sequel

Andreas L.
AL
Andreas L.
Teamleader Export & Dispatch
Small-Business (50 or fewer emp.)
"Flexible integration options, but local-language needs improvement"
3/5
What do you like best about Sequel.io?

It gives you several integration options: you can use it as a standalone platform or embed it into your website via an iframe, among other methods. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

The AI tools don't always work in local languages which is a barrier to some of our target audience Review collected by and hosted on G2.com.

Philip K.
PK
Philip K.
Founder & CEO
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and Works Well Compared to Other Options"
4/5
What do you like best about Sequel.io?

It works well compared to other options out there. There isn’t anything particularly special that stands out; I think I’ve just gotten used to using it because it works reliably. Overall, I’m happy with it. Review collected by and hosted on G2.com.

What do you dislike about Sequel.io?

If I were the one who had to pay for it, I’d probably just use AI to build something that does only what I need, so I can get most of the work done without paying for something like this. Review collected by and hosted on G2.com.