Verified User in Gambling & Casinos
IG
Verified User in Gambling & Casinos
Small-Business (50 or fewer emp.)
"SEON is a very informative software giving live transaction history and real time risk alerts"
5/5
What do you like best about SEON?

the location map to see where players have signed in Review collected by and hosted on G2.com.

What do you dislike about SEON?

There are not really any downsides in my view , all features are very useful Review collected by and hosted on G2.com.

Daniel C.
DC
Daniel C.
Fraud and AML Manager - MLRO
Mid-Market (51-1000 emp.)
"I find SEON very effective at preventing fraud and easy to integrate with our systems."
5/5
What do you like best about SEON?

Seon customer support is top-notch. The team is responsive and always ready to assist with any issues or question Review collected by and hosted on G2.com.

What do you dislike about SEON?

Like many fraud prevention systems, SEON can have a steep learning curve for new users, especially for businesses that lack in-house expertise in fraud prevention or machine learning Review collected by and hosted on G2.com.

Tanveer Q.
TQ
Tanveer Q.
Payments Risk Operations Specialist
Small-Business (50 or fewer emp.)
"It is very easy to use and responsive"
4.5/5
What do you like best about SEON?

The best part is we can view multiple phone numbers and emails at the same time, and compare them in a single tab and it is easy for us Review collected by and hosted on G2.com.

What do you dislike about SEON?

I don't have any dislikes it does exactly what I need it for, and it has good integration Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"SEON has revolutionized our internal fraud prevention procedures in our ongoing customer monitoring."
5/5
What do you like best about SEON?

The user friendly environment. Very straightforward and easy to use. I also like how our success manager continues to be communicative with out team whether for something small or big and how patient he is with our knowledge development especially with regards to the rules and machine learning rules. Review collected by and hosted on G2.com.

What do you dislike about SEON?

I am unable to think of anything relevant to mention which I dislike about SEON Review collected by and hosted on G2.com.

Thanh D.
TD
Thanh D.
Fraud Analyst
Small-Business (50 or fewer emp.)
"Fast and convenient"
5/5
What do you like best about SEON?

You can create a lot of rules to monitor players and detailed information is shown. Review collected by and hosted on G2.com.

What do you dislike about SEON?

When you have to approve many alerts instead of clicking change right away, it asks for another approval. Review collected by and hosted on G2.com.

Elikem A.
EA
Elikem A.
Sr. Product Manager
Enterprise (> 1000 emp.)
"Easy to use while making complex features very usable and intuitive"
5/5
What do you like best about SEON?

SEON support is some of the best I've seen. Response times is within 24hrs. This allows us to address troubleshoot the implementation of new features. Review collected by and hosted on G2.com.

What do you dislike about SEON?

One of the downsides is that SEON is missing complex dashboards. This makes sense because they want to focus on the core mission and allows organizations to use dedicated dashboard platforms of their choice. Review collected by and hosted on G2.com.

Mateusz L.
ML
Mateusz L.
Sales and marketing specialist
Mid-Market (51-1000 emp.)
"All you need in one place"
4.5/5
What do you like best about SEON?

SEON is very good tool to perform fraud prevention and edit engine rules or user accounts. It almost gives everything you need ranged from banning, looking for information about users to make automatic rules which prevents fraud trends. I am a new worker but I heard that SEON was long awaited and very easy to intergrate with our systems and right now we cannot imagine using other tool in fraud prevention. We use it almost all the time because most of our tasks needs it. Review collected by and hosted on G2.com.

What do you dislike about SEON?

The main problem with SEON is that sometimes it is a bit slow, especially when you open many cards at the same time. While you do this you have to wait few minutes before you can continue to use this platform normally. Review collected by and hosted on G2.com.

Petar P.
PP
Petar P.
Risk and Anti-Fraud manager
Mid-Market (51-1000 emp.)
"Fast, Easy to use and Easy to configure"
5/5
What do you like best about SEON?

I have been using Seon as a fraud prevention tool for our online transactions, and I am thoroughly impressed with its performance and capabilities. This software has proven to be a valuable asset in managing risk and ensuring the security of our platform.

One of the standout features of Seon is its remarkable speed in checking transactions. Each transaction is swiftly processed, providing us with comprehensive information about the individuals involved. This real-time insight is crucial in making informed decisions to mitigate potential risks.

Integration with our existing systems was a breeze, thanks to Seon's user-friendly design. The seamless process allowed for a quick implementation without disrupting our operations. The software's adaptability and compatibility made it a hassle-free addition to our administrative toolkit.

The customer support provided by Seon is truly commendable. The team is not only responsive but also incredibly helpful. Whether I had simple inquiries or more complex configuration-related questions, the support team consistently delivered swift and effective responses. Their willingness to assist with more extensive queries further underscores their commitment to customer satisfaction.

Configuration-wise, Seon offers a robust set of tools that allow administrators to tailor the software to their specific needs. This flexibility ensures that the software aligns with our risk management strategies and adapts to the evolving landscape of online transactions.

In conclusion, Seon has proven to be an invaluable asset for administrators seeking a reliable and efficient fraud prevention solution. With its fast transaction checks, seamless integration, responsive customer support, and adaptable configuration options, Seon stands out as a game-changer in the realm of fraud detection. I highly recommend Seon to any administrator looking to enhance their platform's security measures. Review collected by and hosted on G2.com.

What do you dislike about SEON?

There isn't anything I dislike about SEON actually! Maybe if I find something more cheaper, but doing the exact same thing I will change it, however I doubt there is one. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
IA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Extremely effective for fraud detection"
5/5
What do you like best about SEON?

SEON is very user friendly and easy to implement on a day to day usage. I work as a fraud analyst and I never miss using this tool in my detective work. Customer support is easy to reach and actions are taken fast. Review collected by and hosted on G2.com.

What do you dislike about SEON?

So far all my experiences have been overly positive. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy to use and incredibly intuitive"
5/5
What do you like best about SEON?

The ease with witch a custom rule is created and monitoring all existing rules is something I truly appreciate in daily operations; the multitude of data points allowes for an incredibly high number of rules to be created.

Whenever an issue occurs our AM is always available to support, fix or offer solutions Review collected by and hosted on G2.com.

What do you dislike about SEON?

Sometimes the default rules built around email address or phone number are not 100% accurate and a refresh is required, which might be time consuming. Review collected by and hosted on G2.com.