SendSafely Reviews & Product Details

Extremely easy to use, customer support was great from start to finish, implementing it was a breeze and the native integrations we're a huge advantage. Review collected by and hosted on G2.com.

There wasn't anything I disliked about SendSafely Review collected by and hosted on G2.com.

SendSafely is one of the easiest platforms I have used to date to send encyrpted files. The process is seamless and unlike others I have used before, know my data is being protected. I also value the ability to integrate it across many platforms I use. Review collected by and hosted on G2.com.

There is nothing I do not like about SendSafely. Review collected by and hosted on G2.com.

Our users say that the platform is very intuitive and within a couple of minutes are able to use it for sending or receiving secure documents. The scope of our internal teams we wanted to use this platform loved it immediately and requested moving ahead with the solution post demo. Onboarding team at SendSafely was very organized and helped us stay on track with completing a full implementation into our environment within the few weeks of projectp lanning. The SendSafely technical team was available for our integration calls as well which was helpful in getting stuck on the Jira integration. Review collected by and hosted on G2.com.

When assigning permissions for Workspaces, it would be nice to be able to bulk assign permissions. Granular level permissions may only be applied to a single user at a time. Review collected by and hosted on G2.com.

It's critical that we are able to easily and safely send and receive documents and files to/from our clients (without them needing to log in or create accounts in order to access them). SendSafely allows us to do exactly this. We've been using it for several years and have never had any issues or complaints from our team or end users. Review collected by and hosted on G2.com.

We're very satisfied with SendSafely and have no complaints. The one thing we are currently trying to navigate is retreiving documents sent to "group emails" but hope this can be addressed through their dropzone and workspace features. Review collected by and hosted on G2.com.

SendSafely's encryption software made things so much easier for my business. I thought it was going to be complicated by integrates so easily. I highly recommend! Review collected by and hosted on G2.com.

Nothing. It's great. I wouldn't change anything Review collected by and hosted on G2.com.

As a small law firm with complex cases, SendSafely has been a game-changer for us in collecting both secure and large files from clients and sources for our cases. It eliminates the lengthy waits associated with certified mail or the cost of overnight delivery, streamlining our operations significantly. What stands out is its meticulous chain of custody tracking, which records every transaction down to the minute, including the IP address. This level of detail is crucial for the legal integrity of our case files, ensuring we maintain a high standard of evidence handling. SendSafely has not only saved us time, but also bolstered our confidence in the security and reliability of our document exchange process. What a great tool for our practice! Review collected by and hosted on G2.com.

I wish I had used it sooner as it has been a great tool! Review collected by and hosted on G2.com.

I was seeking a seamless integration with Zendesk to allow customers to send large and sensitive files to my support team. Sendsafely was easy to onboard, easy for our customers to use and met all the requirements I had regarding the integration into Zendesk. This is a fantastic product for these use cases. Review collected by and hosted on G2.com.

The only downside I ran into was needing a separate login to review attachments. However, with the Zendesk integration, our support engineers were able to simply access these files directly inside Zendesk, which solved this issue for us. Review collected by and hosted on G2.com.

Send Safely is the tool of choice I use daily to help protect PII for customers and employee's alike. I think we all can agree that in this day and age the number of hakers has increased, and with that the increase risk of data breaches which no company wants. Send Safely helps to minimumize and elimanate that risk all together. With their encryption, customizable expiration dates, confirmation of picking up the item you set, all help you know your important items are safe and secure. It can protect messages and files alike. They also have a number of add ons perfect for your favorite browser that makes it simple to use. With the add on you can easily send any message and any file with an ecryption with a push of a button. They have a few different methods for you to send encrypted messages and recieve them from anyone even if they don't have a Sendy Safely. If you ever need assistance their customer support is always their to help. Wether its a question or you need help training your staff. They will point you in the right direction. Which means its easy to get all your staff trained on how and when to use SendSafely. Review collected by and hosted on G2.com.

The only trouble I have every had is you can't send an encrypted email to a group email you need to add everyones indvidual email. Some people on my team have a difficult time understanding how to identify a group email vs an individual which can lead to resends and overall frustration. I hope in the future they could make a possible password feature for group emails. Though I understand how that would be less secure. Review collected by and hosted on G2.com.

From the moment I started using it, I felt confident that my sensitive data was truly secure. The interface is incredibly user-friendly, making it easy for my company to encrypt and send files without any hassle. Review collected by and hosted on G2.com.

Regarding the software or support their is nothing to dislike. Review collected by and hosted on G2.com.

As a teacher overseeing a virtual homeschool academy for athletes, finding a reliable and secure way to communicate sensitive information with parents has always been a top priority. SendSafely has been a game-changer in this regard. Its secure file transfer and end-to-end encryption ensure that all our communications, especially those involving HIPAA information, Individualized Education Programs (IEPs), and special education plans, remain confidential and accessible only to the intended recipients. The integration with Gmail is seamless, turning the task of sending secure emails into a simple, one-click operation. This is invaluable in our busy academic environment where time and security are of the essence. Moreover, the tracking feature has been incredibly useful, providing peace of mind by confirming that parents are indeed receiving the emails and documents sent to them. This level of transparency and accountability is crucial when dealing with personal and sensitive information. Overall, SendSafely has significantly enhanced the way we communicate with parents, offering a blend of security, simplicity, and efficiency that meets our unique needs in the educational sector. It's a solution I'd highly recommend to any educator looking for a reliable method to share sensitive information securely. Review collected by and hosted on G2.com.

nothing, the tool is easy to use and does what it is supposed to. Focus on ease of use and staying secure. Review collected by and hosted on G2.com.