Ashika S.
AS
Ashika S.
Mid-Market (51-1000 emp.)
"Effortless Gift Sending, But Room for Improvement"
4/5
What do you like best about Sendoso?

I like that with Sendoso, you can just do it off the email and send the link to the prospect. The initial setup for Sendoso was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I wish we could customize the money amounts and also if there was better geographical coverage. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Easy Payments and Helpful Email Notifications"
4/5
What do you like best about Sendoso?

I like being able to send payments, and I also appreciate getting email notifications when someone has accessed their payment. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I find it a bit clunky, especially the process of sending incentives to multiple recipients. Review collected by and hosted on G2.com.

Eli C.
EC
Eli C.
Account Executive + ERG team lead
Enterprise (> 1000 emp.)
"Boosts Engagement, High Value for Quick Results"
5/5
What do you like best about Sendoso?

I've been using Sendoso for four years, and it has significantly benefited my lead generation processes and enhanced communication with existing clients. One of its standout features is the ease and speed with which it allows sending personalized incentives, like donations, coffee, or meals, tailored to captivate customer interest. This tailored approach not only quickens interaction at scale but also personalizes the experience, making it more effective in engaging recipients and prompting replies. The software's user-friendly interface, particularly the bookmark bar, highlights its intuitive usability, making my navigation effortless and efficient. Additionally, the customer service provided by Sendoso is impeccable, ensuring that any issues I encounter are resolved promptly and effectively. I find the overall high value of the product remarkable, as it operates efficiently and swiftly, allowing sales reps and customer-facing roles to execute tasks expeditiously. The product also naturally works to boost engagement and responses, with people being highly receptive to the thoughtful gifts sent via Sendoso. These aspects make Sendoso an invaluable asset in my professional toolkit, so much so that I would rate my likelihood of recommending it a solid 10. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I find it cumbersome to send repeated items with Sendoso. The process involves multiple steps, such as copying and pasting email addresses into the bookmark tab, generating a code, and then coming back to complete the process. It would be more convenient if there was a more streamlined way to create a hyperlink within Outreach, eliminating the need for these extra steps. Review collected by and hosted on G2.com.

Response from Lauren DiLeonardi of Sendoso

Thank you for the kind words, Eli! We’re so glad Sendoso is easy to use, delivers ROI, and is loved by your team. We appreciate your feedback on gift variety, we’re always expanding our options and would love to help you find the perfect gift or vendor for your campaigns and sends. Feel free to reach out to our team any time you have suggestions or ideas - lauren.dileonardi@sendoso.com . Thanks again!

Tera J.
TJ
Tera J.
Lead Sales Development
Mid-Market (51-1000 emp.)
"Standout Outreach with Easy Setup"
5/5
What do you like best about Sendoso?

I love using Sendoso, especially for its easy setup process that was straightforward and user-friendly. The website's intuitive navigation enhances my experience, and I really like the pop-ups and email integration which streamline my workflow. I find the platform's integration with email particularly useful, allowing for seamless communication and gift sending to prospective customers and my team of XDRs. The marketplace provided by Sendoso offers great options and we benefit from increased meeting attendance and successful new business meetings by sending thoughtful gifts and calendar reminders. Additionally, the convenience of sending gifts directly from the Sendoso site and Amazon is a huge plus. Sendoso adds a special touch to our outreach, making our efforts stand out among the competition and fostering motivation and appreciation within my team. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I dislike the limited international options offered by Sendoso. Review collected by and hosted on G2.com.

Mary G.
MG
Mary G.
School Sales Rep
Mid-Market (51-1000 emp.)
"Easy, User-Friendly Way to Connect with Clients Through Thoughtful Gifts"
5/5
What do you like best about Sendoso?

Helps me better connect with clients and send thoughtful gifts Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

i can't think of any. it's very easy and user friendly Review collected by and hosted on G2.com.

EH
emma h.
"Effortless Prospect Engagement with Sendoso"
5/5
What do you like best about Sendoso?

I like how easy it is to use Sendoso and the variety of gifts you can send. I also appreciate being able to send meaningful gifts to prospects. The initial setup of Sendoso was very easy. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

nothing Review collected by and hosted on G2.com.

Bryan S.
BS
Bryan S.
Head Coach
Mid-Market (51-1000 emp.)
"Effortless Gifting with Seamless Setup"
4.5/5
What do you like best about Sendoso?

I find the ease of use of the Sendoso platform appealing. The initial setup was seamless and super easy, even for end users. I use it mainly to reward customers, and it helps me avoid having to ping Marketing for help to get something out, as well as reduce expense reports for gifts. All is good with it, and I appreciate how smoothly everything works. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Sometimes finding the right gift card is challenging. It's probably user error. Review collected by and hosted on G2.com.

Jeff P.
JP
Jeff P.
Business Development Representative (BDR)
Mid-Market (51-1000 emp.)
"Immediate, Personal Value for Prospects"
5/5
What do you like best about Sendoso?

It provides immediate, personal value to a prospect. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Being limited to send to certain states. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Easy to Send, Clients Love the Unexpected Gifts"
5/5
What do you like best about Sendoso?

It's easy to send and my clients love receiving an unexpected gift! Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

I don't like that there isn't a QR code or barcode that populates for clients to redeem. For example, if they're buying a coffee at Starbucks, they have to read off the lengthy code to the cashier. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great Marketplace Catalog, but Event Management and Turnaround Need Improvement"
1.5/5
What do you like best about Sendoso?

I like the extensive market place catalog. Review collected by and hosted on G2.com.

What do you dislike about Sendoso?

Originally, I used this for event management; however, that area still needs a lot of refinement from the team. The turnaround time isn’t great for a customer who needs items turned around quickly. Also, when I receive the send notices, there’s nowhere to go back and review the details on the platform unless I’ve already saved them. Review collected by and hosted on G2.com.