--- title: Sendoso Reviews meta_title: 'Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1273 reviews by the users' company size, role or industry to find out how Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1273 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,273 ## About Sendoso Sendoso is the gifting and direct mail platform that helps revenue teams double win rates, 6x second call rates, and close deals 29% faster. Build highly differentiated and tailor made campaigns to connect deeply with your buyers throughout the customer lifecycle journey and drive more ROI of your sales and marketing dollars. ## Sendoso Pros & Cons **What users like:** - Users commend the **ease of use** of Sendoso, finding it simple to set up and navigate effectively. (73 reviews) - Users value Sendoso for its ability to provide a **personalized gifting experience** , enhancing client relationships and engagement. (56 reviews) - Users love the **seamless gifting experience** with Sendoso, enhancing client relationships and personal connections effectively. (53 reviews) - Users value the **personalization features** of Sendoso, enhancing customer relationships through thoughtful and automated gifts. (35 reviews) - Users love the **customization options** with Sendoso, allowing tailored gifting experiences that enhance relationships and campaigns. (31 reviews) - Easy Setup (31 reviews) - Integrations (31 reviews) - Experience (30 reviews) - Efficiency (29 reviews) - Users value the **variety of gifting options** on Sendoso, enhancing relationships and improving client engagement remarkably. (28 reviews) **What users dislike:** - Users find the **limited gifting options** on Sendoso frustrating, preferring more variety and international selections. (21 reviews) - Users desire **more gifting options** in Sendoso, finding limited choices restricts their ability to cater regionally. (18 reviews) - Users find the **usage difficulty** of Sendoso evident, citing confusion during initial setup and a limited interface. (13 reviews) - Users are frustrated with **slow shipping** and lack of real-time updates, leading to delays and complications. (12 reviews) - Users experience **slow delivery** with Sendoso, facing delays and stock issues during critical times. (11 reviews) - Geographical Limitations (9 reviews) - Limited International Availability (9 reviews) - Email Issues (8 reviews) - Expensive (8 reviews) - Process Difficulty (8 reviews) ## Sendoso Reviews ### 1. A friendly way to prospect **Rating:** 5.0/5.0 stars **Reviewed by:** Raphaela R. | Sales developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love how you can approate prospects with a token, you are not buying a meeting, you are building a relationship. Sendoso has awesome options, it's easy to send and redeem, it connects well with my CRM. **What do you dislike about Sendoso?** Unfortunately is not available in every country. **What problems is Sendoso solving and how is that benefiting you?** When I want to confirm a meeting but don't want to be intrusive I just send a coffee and say: Confirming our meeting and sending you a starbucks gift card. **Official Response from Austin Sandmeyer:** > Hi Raphaela - we really appreciate your review and sharing your insights here. Love to hear about your success with Sendoso and the ability to tie it into your CRM! Regarding availability in countries there are a few countries we are not able to ship to due to Export/Import Restrictions. If you are having issues with countries not on this list, please contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 2. Sendoso Magic **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke B. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso has helped me in my role as a account executive in countless ways. It's helped me get my foot in the door and get executives talking about Autodesk. I wish I had this years ago! **What do you dislike about Sendoso?** Sometimes the packages do not deliver. Maybe it is because of the address though. **What problems is Sendoso solving and how is that benefiting you?** It is helping me get my foot in the door with executives. It helps influence Autodesk as a partner and brings value. **Official Response from Austin Sandmeyer:** > Hey Brooke - Thank you so much for your review, we really appreciate you sharing your insights! Regarding packages not delivering - let's review some of these because it very well might be carrier (UPS, FedEx, USPS, etc.) delivery issues. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 3. Love Sendoso **Rating:** 5.0/5.0 stars **Reviewed by:** Alana B. | Campus Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** The gift card choice option for participants **What do you dislike about Sendoso?** Wish it was easier to upload gift cards that you want to add to the system **What problems is Sendoso solving and how is that benefiting you?** We send out bulk gift cards to students and sometimes let them choose which gift card they want. By using Sendoso, this saves my team immense amount of time as we can easily send a link and they can choose. This cuts down on the back and forth. **Official Response from Austin Sandmeyer:** > Hi Alana - we really appreciate your review and sharing your insights here. I'd love to hear your feedback on uploading gift cards to add to the system. If you could send an email to austin.s@sendoso.com I can help improve this experience for you. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 4. Easy way to give gifts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Sendoso?** I love how easy Sendoso is to use. I have been using it for the past couple of years, both as an Outbound SDR sending e-gifts to potential prospects and also as a CSM sending e-gifts to current customers. Sendoso is easy to use a sharable link and track gift cards I have sent. **What do you dislike about Sendoso?** While their technical support team is very responsive, I recently reached out to their team using the chat feature and have not yet received a solution on a technical issue. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps me to surprise prospects/customers with quick e-gift cards. This also comes in handy when I have an unresponsive contact. ### 5. Streamlined Gift Giving - Saving Time & Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie S. | Marketing Campaign Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** I've been using Sendoso for the past two years, and it has streamlined my gift fulfillment. I send both physical gifts and virtual gifts weekly. Sendoso's platform makes the entire process seamless and efficient **What do you dislike about Sendoso?** Purchasing gifts through the Amazon connection can trigger issues and delays. I hope that this gets improved as time goes on. **What problems is Sendoso solving and how is that benefiting you?** Reducing time spent managing gift fulfillment, ease of tracking. ### 6. Every CSM needs Sendoso! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack G. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love Sendoso! I've used it in so many instances: raffles, session participation, benefits fairs, to boost client engagement. I've also used Sendoso for quarterly campaigns I ran this year to engage more with my POC's and their employees. It's so easy to use! I use it all the time. **What do you dislike about Sendoso?** We did run into a few snags this year with platform changes, which left me feeling like I didn't have any other sending options to clients during renewal season. **What problems is Sendoso solving and how is that benefiting you?** Sendoso was an easy tool for so many instances. I would say the primary goal of my using Sendoso was to help boost participation and engagement from my clients. **Official Response from Austin Sandmeyer:** > Hi Jack - thank you so much for your insights! Love hearing about your successes with Sendoso! I'm sorry that you experienced a platform change in the middle of the year. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 7. Sendoso is great and the customer support is even better **Rating:** 5.0/5.0 stars **Reviewed by:** Claire R. | Digital Marketing Associate, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Sendoso?** I love the ease of use and all of the new features. I've been using the platform for over a year and during that time, they've rolled out the pun generator with AI, Party Links, and more. More than the product itself, is the people. The support we received while using this tool has been incredible. Not only was Sendoso Support helpful, but our Customer Success Manager was amazing. She was very responsive, helped with implementing the tool into our workflow and rolled it out to the sales teams for their use, and could answer any question we had. We never had to wait more than 24 hours for a response. To me, that is Sendoso's competitive edge. The capabilities are great and we certainly saw an increase in pipeline and lead generation while we were using the product. **What do you dislike about Sendoso?** It is pricey & difficult to get buy in from higher ups who have not used the platform. There is a big of a learning curve to use it and it can be difficult to advocate for such a pricey tool. The sendoso tracker is not very helpful - I find I have to download the csv in order to actually find a name instead of searching it using the search bar. **What problems is Sendoso solving and how is that benefiting you?** Sendoso took care of all of the annoying things about direct mail - shipping, stamping, packaging & worrying about breakage, etc. We were able to choose customized gifts to different segments and knew that they would get there safely. ### 8. Great Experience and Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler J. | Business Development Representative 1, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like that it has been easy to send prospects the gift card they want even if they're in the US or Canada. It has made setting up appointments super easy with this tool. **What do you dislike about Sendoso?** Nothing that i can say right now. Everything has been well in my opinion. **What problems is Sendoso solving and how is that benefiting you?** Sendoso has solved me sending gifts gift cards super easily to be able to fulfill my job duties and quotas with ease. **Official Response from Austin Sandmeyer:** > Hi Tyler - appreciate your review! Glad to hear of your success. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 9. Great for business needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Maddie A. | Marketing and Events Communicatios Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Sendoso?** Sendoso is very user-friendly. It's simple to set up and manage campaigns. The support team is also very helpful and approachable. **What do you dislike about Sendoso?** Sendoso does integrate with Salesforce, which is great, but I have found that setting up specific triggers can be tricky or even not possible. **What problems is Sendoso solving and how is that benefiting you?** Sendoso is great for easy prospect / customer touch-points. Lots of creative options that we can build into fun campaigns. ### 10. Amazing platform enables me to do a great job with ABM **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea S. | Sr. Field Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** The amount of choices across e-gifts, marketplace gifts etc. It is so easy to quickly fund your account and set up a campaign. The fact that address verification is built in really helps us to reach people without having to ask for their address. **What do you dislike about Sendoso?** Sometimes the emails get caught up in SPAM filters. **What problems is Sendoso solving and how is that benefiting you?** How to gift people easily for ABM programs ### 11. Ease of Sendoso **Rating:** 5.0/5.0 stars **Reviewed by:** Tom E. | Team Lead of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is very easy to use with great options for clients. I have felt that everyone is very appreciative of the gesture and it helps set us above as a company that is helping the client. **What do you dislike about Sendoso?** Sometimes the chrome extension fails to connect. **What problems is Sendoso solving and how is that benefiting you?** It's important to be unique in our outreach and follow-up and Sendoso helps us to that quickly! ### 12. Great tool for B2B sales & marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Sendoso?** I love how easy it is to quickly send gift cards to prospects and clients. The platform's interface is intuitive, making it simple to navigate and complete transactions efficiently. The variety of gifting options available also allows for a personalized touch, enhancing our outreach efforts and building stronger relationships with our leads. We frequenlty use this platform to gain traction with new prospects. I've had to use customer support once and received very quick replies. My team explained that the ease of implementation was notable and fluid across the org. It was easily integrated with our CRM as well. **What do you dislike about Sendoso?** Sometimes, the 'Clicked' status for eGifts can be misleading, as it includes previews from platforms like iMessage. This has caused issues with refunds for unclaimed gifts. Improving how these interactions are tracked would greatly enhance the user experience. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps us streamline our B2B sales and marketing efforts by making it easy to send personalized gift cards and other gifts to prospects and clients. This has significantly improved our engagement rates and helped build stronger relationships. The platform’s automation and tracking features save time and provide valuable insights into the effectiveness of our campaigns, ensuring our outreach is both efficient and impactful. ### 13. Use for Prospective Clients to Entice or Thank for Meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline G. | sales development rep, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love the ease of use of Sendoso and it's integration with our email platform. **What do you dislike about Sendoso?** Sometimes the integration with Google Chrome gets disconnected on my end and I have to exit email to use the tool. **What problems is Sendoso solving and how is that benefiting you?** Sendoso solves the problem of adding value to meetings when the prospect is not convinced they want the meeting. Also a great way to thank prospective clients for the time!! **Official Response from Austin Sandmeyer:** > Hi Caroline - thank you for sharing your insights here, so glad to hear of your success! Sorry to hear about the Google Chrome issue - we'll flag that to our team for review. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 14. Sendoso attributed to our most successful post event follow up contributing to over USD $3M in ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha F. | Account Development Exec, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is very user friendly and intuitive. It was extremlyl easy to plug into our system and integrate into our processes. **What do you dislike about Sendoso?** The only thing that I would change is once a party link is created that it would hold true to that $ value. Once the campaign is chnaged to a different amount, the party link is also changed to that amount as well **What problems is Sendoso solving and how is that benefiting you?** Sendoso is helping us incentivize prospects to book a meeting with our Accoutn Development post event. This has propelled our campaigns and have lead them to be the most successful to date. ### 15. I think it can be very hit or miss, and sometimes seem like bribery. **Rating:** 2.5/5.0 stars **Reviewed by:** James P. | New Business, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** It is easy to use and integrates well into systems we use **What do you dislike about Sendoso?** I had a lot of trouble when it disconnected and since it is most important to very low intent customers, I didn't have a ton of motivation to fix it. **What problems is Sendoso solving and how is that benefiting you?** Giving me an alternative point of contact! The more points of contact the better! ### 16. Sendoso = Easy to Use Engagement and Reward Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Austin S. | Ohio Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Ease of Use and how it can fit into multiple initiatives. **What do you dislike about Sendoso?** There are structural timers that have to be renewed which makes sense for end users. For managers and above though, I would appreciate options the administrator can toggle to extend those by quarter. **What problems is Sendoso solving and how is that benefiting you?** Sendoso fits a variety of scenarios in a sales engagement world. ### 17. No issues with the product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** - Easy to see who / when someone clicks the gift card - Has an extension with Gmail/Chrome, so I don't have to switch tabs when trying to send a gift **What do you dislike about Sendoso?** - The contact's email address doesn't always populate when I'm using the Gmail/Chrome extension and I have to manually type it in - I've accidentally clicked the link and it has auto-redeemed before - The $ range filter isn't helpful because the increments are too large **What problems is Sendoso solving and how is that benefiting you?** We send lots of $5 Starbucks gift cards and $15 Uber Eats... Sendoso makes creating and sending a gift card very seamless. **Official Response from Austin Sandmeyer:** > Thank you for sharing your insights here, so glad to hear of your success! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 18. Great product with a lot of options **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor D. | Account Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso support team is always very responsive and helpful. They are always adding new gifts to their marketplace and the amazon integration is great! **What do you dislike about Sendoso?** Not really a downside but would be cool if they had more options for international shipping **What problems is Sendoso solving and how is that benefiting you?** Helps us bring in more meetings which generates more pipeline for our sales team and closed won business for the company **Official Response from Austin Sandmeyer:** > Hi Taylor - Thank you for your review and sharing your insights here. We are constantly adding more and more international options so keep your eyes peeled! As a reminder if you ever find something you'd like to send but it's not in Sendoso please just contact Sendoso Support, which has an average response time of under 1 minute, and we can work to include it into our marketplace for the future! ### 19. Sendoso helps me build relationships as a seller **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I use Sendoso to try to engage with prospects that are difficult to reach, sending apology gifts to make things right if my team dropped the ball, and welcome customers after they sign with merch and other gifts. This is a unique personal touch that I think builds rapport and shows that me and my team are going the extra mile. **What do you dislike about Sendoso?** The Salesforce integration/plug in is clunky and slow to load and can be confusing. I much prefer using the Sendoso UI directly. **What problems is Sendoso solving and how is that benefiting you?** Relationship and rapport building and helping to engage difficult-to-reach prospects in key accounts. **Official Response from Austin Sandmeyer:** > We really appreciate your review and sharing your insights here. Thank you for your feedback on the Salesforce integration we are improving this experience currently and are excited to share a new/faster process soon! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 20. The platform has been great! The plug in makes it so easy to click through quickly and efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** molly c. | Field Sales Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Sendoso?** ease, customer support, integration, fre **What do you dislike about Sendoso?** The sendoso plug in is small but helpful **What problems is Sendoso solving and how is that benefiting you?** Ease of selecting gifts, having the clients information pre populate, no extra screens or log ins, its fast and has a nice message delivered to the clients. The boxing looks neat and profressional and its saving me time. ### 21. Sendoso has been a great resource for me with great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sendoso?** The platform makes it incredibly easy to create personalized gifting campaigns, which have helped us stand out and penetrate accounts in ways that traditional email/messaging/calls can not. Flexibility with sending anything from gift cards to other items. Customer support has been amazing. Fast response always. **What do you dislike about Sendoso?** Better visibility. Items may go out of stock, with no communication even after an order has been submitted. Limited customization/personalization especially with note cards **What problems is Sendoso solving and how is that benefiting you?** solves challenges in customer engagement, relationship building, and sales enablement by offering a seamless way to send personalized, tangible experiences directly to prospects, customers ### 22. Best gifting platform! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sendoso?** Sendoso is an extremely straightforward gifting platform for me to send prospects gift cards for taking meetings. **What do you dislike about Sendoso?** This is minor- but it drives me crazy when I generate a $5 gift card, copy the code, and exit out of the pop up with the code and it takes me back to the home page. I wish it would stay on the $5 gifting page for me to keep generating codes for other prospects. **What problems is Sendoso solving and how is that benefiting you?** Gifting to prospects taking a meeting- it increases the amount of demos we give and helps fill our pipeline. ### 23. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Sendoso?** It get's prospects to reach back out to you a significant amount of the time **What do you dislike about Sendoso?** Nothing to note that I dislike just yet! **What problems is Sendoso solving and how is that benefiting you?** Customer communication **Official Response from Lauren DiLeonardi:** > Thank you so much for your review! We love to hear that Sendoso helps you cut down the time for prospect email responses đź’Ż We appreciate your feedback. ### 24. Elevate Your Gifting Game **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Enterprise Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso is a fantastic platform that simplifies the process of sending personalized gifts and it gets open doors for new prospects. Integrates well with our outreach. **What do you dislike about Sendoso?** Nothing really! I just want people to redeem my gifts more often. **What problems is Sendoso solving and how is that benefiting you?** IT's solving outreach issues where I wasn't able to reach out to clients before. **Official Response from Austin Sandmeyer:** > Hi Michael - thank you for sharing your insights here, so glad to hear of your success! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 25. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** There is a wide range of gifts to choose from and they are easy to send and track. **What do you dislike about Sendoso?** Nothing at this time. The ease of use and cost are not an issue. **What problems is Sendoso solving and how is that benefiting you?** All of our promotional products in one space for easy shipping and tracking. ### 26. Flexible Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Sendoso?** Flexible team that has been able to successfully manage and collaborate on our various requests. We rebranded our company and needed to create all new swag and branded merchandise, and the Sendoso team was able to manage all of the incoming requests that came along with this initiative. **What do you dislike about Sendoso?** There are dozens of ways you can procure products and send, it can be difficult to remember which option is best for your use case. Some delays in response times from support team. **What problems is Sendoso solving and how is that benefiting you?** Producing branded products and gifts as we work to backfill our inventory of swag for various events and gifts. ### 27. Great gift giving platform **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret D. | Campaigns Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** My team has used Sendoso for several campaigns, including direct mail offers to customers, gifts to speakers at our events, and sales plays. It's a super useful tool. **What do you dislike about Sendoso?** Not everyone on the team has a license and so when someone else needs to send a gift to a customer through another's license, there's not a good way to create a link for the sender to send the gift themselves without also needing a verification step. **What problems is Sendoso solving and how is that benefiting you?** Sendoso provides gifts and egifts that are necessary for many campaigns that we run. **Official Response from Austin Sandmeyer:** > Hi Margaret - we really appreciate your review and insights. Love hearing about your successes. When it comes to sending on behalf of others, we recently launched a new feature to help with this! (https://www.sendoso.com/resources/blog/%20new-ways-to-gift-at-scale) As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 28. Sendoso Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** I love being able to send a gift with just a few clicks. Things like gift cards and "lunch on me" seem small, but they go a long way in booking inital meetings with perspecrive customers. **What do you dislike about Sendoso?** The website is a bit confusing and it takes a long time to navigate to certain gifts like gift cards. The search function does not always work making it take longer than it should to find certain gifts. **What problems is Sendoso solving and how is that benefiting you?** We have a hard enough time as sales people booking meetings off of cold outreach. Because of Sendoso, I have been able to book 2x meetings than before. Just offering "lunch on me" to bring to our initial meeting has really increased my held meeting rate. Even small things like a coffee for an early morning meeting has helped as well. ### 29. User-Friendly & Immediate Funds **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | VP, Media Strategy & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Sendoso is very user-friendly and love the bulk upload integration. Especially love how quick funds are loaded into your account (immediately) and the AI "PunPal" feature is an added perk. **What do you dislike about Sendoso?** Not appplicable......................... **What problems is Sendoso solving and how is that benefiting you?** Sending incentivized rewards to my team for hard work/help promote work culture ### 30. So Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso makes it really easy to give prospects & customers small tokens of appreciation. I love to see their delight when I send them a coffee or treat just for chatting with my company. I use it every time I want to confirm an appointment to ensure the prospects show up to meetings. **What do you dislike about Sendoso?** I'd appreciate more gift card options, but I'm not sure if that is something my company sets. **What problems is Sendoso solving and how is that benefiting you?** Sendoso makes it easy to send propects incentives to boost the chances of them showing up for meetings. **Official Response from Austin Sandmeyer:** > Thank you for sharing your insights here, so glad to hear of your success! You can provision more gift cards through your Sendoso Admin/Manager to ensure you have plenty of options! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 31. Decent gifting platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** Great selection of gifts, easy to set up integrations & campaigns, with quick and friendly support. **What do you dislike about Sendoso?** In Reachdesk, we were able to send giftcards with the same currency to multiple countries. For instance being able to send gift card offers to anyone that uses the Euro using one campaign. Sendoso team said this was coming when we bought, but it's been months with no updates. **What problems is Sendoso solving and how is that benefiting you?** Building goodwill with customer and prospects. Pushing deals down the pipeline. Standing out from our competition. ### 32. Sendoso is amazing!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | account executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** The ease of use, timeley deliver, integration with amazon, I use it every day! At our company it is essential to our prospecting. **What do you dislike about Sendoso?** Delivery could be be quicker always but honestly not a lot to complain about **What problems is Sendoso solving and how is that benefiting you?** It is warming up leads for me to call and get the business. **Official Response from Austin Sandmeyer:** > Hi Maggie - thank you for sharing your insights here, so glad to hear of your success and use in prospecting! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 33. Very Good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I think it is so helpful to be able to send digital treats all the time! I can customize it as I want and its so easy to use. **What do you dislike about Sendoso?** Sometimes it can be a little bit glitcy within my email and it can not detect email addresses **What problems is Sendoso solving and how is that benefiting you?** It makes it easy for me to easily treat my prospects to a cup of coffee and or send them the thank you gift that we promise them without any hassle and immediately have them able to use it. **Official Response from Austin Sandmeyer:** > We really appreciate your review and your insights! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 34. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | SDM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I love the ease of use and being able to generate some gift cards for prospects as a thank you for their time. **What do you dislike about Sendoso?** There is nothing I dislike about sendoso **What problems is Sendoso solving and how is that benefiting you?** It's helping us provide a token of appreciation for our prospects and makes it easy to send outreach **Official Response from Austin Sandmeyer:** > Thank you so much for your review Paul - we really appreciate you sharing your insights! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 35. Super quick responsiveness and turnaround for company swag **Rating:** 5.0/5.0 stars **Reviewed by:** Mary K. | Regional Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** User friendly, lots of variety, ties into my company's systems and inventory. I also like the options for the gifts to send. **What do you dislike about Sendoso?** I have to specify I'm based in the US for each search and it would be nice if it could detect my location. My first send I didn't realize was only available in Colombia, so I had to go back through and resend a differnt gift. Also, the send tracker isn't super intuitive and interactive. **What problems is Sendoso solving and how is that benefiting you?** For me as an end-user, it's a nice, easy-to-use platform for a variety of gifts and swag. ### 36. We use sendoso for all sends, internal and external! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | B, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like how i can see if people click on the link and it gives us an option to enable a meeting **What do you dislike about Sendoso?** not enough options of things to send for gifts **What problems is Sendoso solving and how is that benefiting you?** Getting prospects for apt to meet with us and gets people excited internally for rewards. **Official Response from Austin Sandmeyer:** > Hi Lauren - thank you for sharing your insights here, so glad to hear of your success! Your admin/manager can provision additional gifts to send. With over 4,000 marketplace items and more being added daily, they can provision additional options to get you rolling! As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 37. Sendso....the easy way to get sets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I enjoy using Soso as it is a very simple program to use. All of my prospects are appreciative when they get a nice little gift card from me. I use this on a daily basis. It is vital to my success. **What do you dislike about Sendoso?** One thing I don't love is when I create a shareable link it automatically sends them an email anyways. I would like my communication to be solely from me. **What problems is Sendoso solving and how is that benefiting you?** Show rate of meetings. It incentivizes prospects to jump on the meeting. **Official Response from Austin Sandmeyer:** > Thank you so much for your review! We love to see it! Can you please contact our team at marketing@sendoso.com regarding the shareable link sending an email out automatically? We'd love to troubleshoot this with you. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 38. Sendoso is the best reminder for a meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** I like to send coffees to my customers as reminders for meetings. Its always such a great hit. **What do you dislike about Sendoso?** I wish there was more selection on things I can send. not everyone likes coffee. **What problems is Sendoso solving and how is that benefiting you?** higher meeting show ratio ### 39. Creates excellent customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Patricio M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** I love how much of an impact these gifts are making on current and prospective customers. Current customers instantly feel apart of our team when they receive company swag within a day of signing. Prospective customers appreciate the effort and Sendoso helps us get creative. **What do you dislike about Sendoso?** I wish Sendoso had a simpler UI. Switching between tabs constantly prevents me from getting the whole scope of what I can send. **What problems is Sendoso solving and how is that benefiting you?** Sendoso ultimately helps build pipeline. By fostering a better relationship with current and prospective customers, this can create potential for new revenue. ### 40. Great easy way to reach prospects and customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Easy to use, lots of options across gift type and even company / product specific touches to choose from, have the ability to choose how the gift is messaged and used, either for an early stage prospect to help get a meeting or to help nurture a prospective customer in an active deal cycle, revive not now opps and overall be a "thinking of you" platform reps can leverage. **What do you dislike about Sendoso?** Cannot say I have come across any dislikes. Am fortunate my company invests in the tool. **What problems is Sendoso solving and how is that benefiting you?** It's a "thinking of you platform" and so it allows a new way to interact with prospects that is easy to initiate no matter what phase of the sales process and lifecycle. **Official Response from Austin Sandmeyer:** > Thank you for sharing your success with Sendoso! We love to hear it. As a reminder if you ever need anything feel free to just contact Sendoso Support, which has an average response time of under 1 minute, for assistance. ### 41. Sendoso for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** I like to incentivize partners with gifts and give them to my customer base for appreciation! **What do you dislike about Sendoso?** I wish there were more options for things to send sometimes! **What problems is Sendoso solving and how is that benefiting you?** This helps me secure more meetings with both prospects and enhance relationships with current customers. ### 42. Short and simple to send gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina R. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** That the link is personal and very easy to send a gift **What do you dislike about Sendoso?** I like everything, except when it kickes me out but it is for safety **What problems is Sendoso solving and how is that benefiting you?** An incentive for my prospects to join my meetings ### 43. Helpful in cultivating new POC buy-in for partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** Sendoso helped me to smooth out tension in a new relationship with a POC who was not the buyer of our product and came to the project months after starting. It was a vote of confidence and trust that we are their vendor or choice and as invested in the partnership as they are. Sendoso helped me to send this quickly, with a tailored message, and I received gratitude back from my POC after shipping. **What do you dislike about Sendoso?** Sendoso is meeting my needs at this time; no complaints. **What problems is Sendoso solving and how is that benefiting you?** Sendoso helps us not only to say "thanks" for the investment in our product, it also helps us to mark milestones (moving out of onboarding/deployment), etc. It's a way of thanking everyone for their investment in the project and partnership. ### 44. It's great to have the possibility to send gifts easily to my customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Sendoso?** Simple to use Have the possibility to ask the customer to fill the delivery details by himslef Large options for gifts Tracking the delivery status **What do you dislike about Sendoso?** It happened to me that a customer filled his address and the country was not available for delivery of the specific gift. The customer didn't receive it and I didn't know why **What problems is Sendoso solving and how is that benefiting you?** Send gifts to customers for motivation/milestone completion ### 45. sending gifts to prospects & customers with personal messages has built trust & strong relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sendoso?** The ease of sending directly through our sales platfrom. I choose an item that means something specific to my prospect or customer. For example, if I know they have a dog, I send a petco gift card, etc. **What do you dislike about Sendoso?** I'm not sure that I have anything negative or any thing that I'd like to improve. **What problems is Sendoso solving and how is that benefiting you?** Sendoso hasn't necessarily solved problems, but sending gifts has helped minimize effects of a dissatisfied customer ### 46. Fun and diverse touch that get results **Rating:** 4.0/5.0 stars **Reviewed by:** Libby F. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Sendoso?** Sending a Sendoso package to prospective customers consistently generates a positive response, providing a fresh and engaging way to reach out beyond the typical, uninspired "just following up" emails. With a vast selection of items available in the marketplace and the added personal touch of handwritten notes, Sendoso has been a game-changer for our sales team, significantly shortening our sales cycle. **What do you dislike about Sendoso?** The reporting is pretty horrible. You have to build these weird lists in hubspot and it's nto very detailed **What problems is Sendoso solving and how is that benefiting you?** Speeding up the sales cycle and diversifying the "touch" in a sales cycle ### 47. Great way to show appreciation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Sendoso?** Sendoso is great for getting sales prospects to feel like you care about them in a world that has heavy sales outreach. When a prospect tells you something small about their personal life and then you follow-up by sending something to celebrate a small win, it strengthens the relationship. It's very easy to use, and very easy for the recipient to claim the gift as well. **What do you dislike about Sendoso?** It's sometimes a bit hard to find the gift I am looking for in the search engine, and there is a lack of variety in physical gifts vs gift cards, but overall very happy. **What problems is Sendoso solving and how is that benefiting you?** Sendoso solves the issue of having prospects attend sales calls. When the relationship is strengthened by a personal touch, it helps tenfold! ### 48. LOVE Sendoso! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Sendoso?** I highly recommend Sendoso to any company looking for creative ways to show appreciation to customers and impress prospects. My SDR team loves it—it’s sparked a level of creativity we didn’t even know we had! **What do you dislike about Sendoso?** Nothing I can think of. Sometimes the prospects do not select to receive their gift but that is on the individual, not Sendoso. **What problems is Sendoso solving and how is that benefiting you?** It is creating a warm, inviting and considerate buying experience for potential and current customers. ### 49. It sure sends - and it's "oso" good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** you sure do put in an address and it sure does send the gift you choose to that address. I appreciate the batch csv functionality to do bulk sends **What do you dislike about Sendoso?** sometimes a prospect doesn't automatically decide to book a meeting on my calendar on their own time after I send them a gift. sendoso should allocate some resources to solving human free will and the problem of evil **What problems is Sendoso solving and how is that benefiting you?** break through the noise to connect with prospects ### 50. A solid product that has room to grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Sendoso?** Sendoso allows us to send meanginful gifts to our most valuable customers. I appreciate the wide variety of sending options and that it caters to sends around the globe. **What do you dislike about Sendoso?** The platform can be a little clunky to navigate but once you get the hang of it's nuances it's not a huge deal. **What problems is Sendoso solving and how is that benefiting you?** We need a way to meaingfully thank our customers for participating in our marketing activities and Sendoso allows us to do that **Official Response from Austin Sandmeyer:** > Thank you so much for your review and sharing your insights! We strive to continue improving and would love to hear your feedback on how we can best improve the platform experience. We have been launching updates every month to continue creating the best experience we can and would love to hear how we can improve for you! Send us an email at marketing@sendoso.com with your thoughts. ## Sendoso Discussions - [Question about Sendoso use cases](https://www.g2.com/discussions/question-about-sendoso-use-cases) - 1 comment, 1 upvote - [Whats the most creative thing you've used sendoso for?](https://www.g2.com/discussions/37775-whats-the-most-creative-thing-you-ve-used-sendoso-for) - 2 comments, 1 upvote - [How does the integration with Hubspot work?](https://www.g2.com/discussions/25471-how-does-the-integration-with-hubspot-work) - 3 comments, 1 upvote - [What are the limitations of items that can be sent through your platform?](https://www.g2.com/discussions/24149-what-are-the-limitations-of-items-that-can-be-sent-through-your-platform) - 1 comment, 1 upvote - [How can I use this to get more engagement from my "upsell-able" customers?](https://www.g2.com/discussions/how-can-i-use-this-to-get-more-engagement-from-my-upsell-able-customers) - 2 comments, 1 upvote - [View Sendoso pricing details and edition comparison](https://www.g2.com/products/sendoso/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A32%3A59+-0500&secure%5Bsession_id%5D=4702f9b3-7c15-4acb-ae02-66463b26262e&secure%5Btoken%5D=9b640e59eba9fe83236548cfa503301959f3a5b07fa6f36735112385e76d8db8&format=llm_user) ## Sendoso Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Personalized Messaging - Email Campaigns - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Marketing Automation Integration - CRM Integration ## Top Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,073 reviews) - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [PFL Direct Mail Platform](https://www.g2.com/products/pfl-direct-mail-platform/reviews) - 4.2/5.0 (173 reviews)