
the application is very easy to use, however as we say in Greece, "their strong card" is the customer service is the best I have come across so far
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Sending sms is more expensive than the competition and it is not easy to send, every time we tried to send we encountered technical problems
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That it is super easy to use. I'm new to Sender.net but it didn't take me long to figure out how to create and send emails. Review collected by and hosted on G2.com.
Other than needing to follow each step when starting or get account suspended, everything else was great! Plus they quickly helped me in unsuspending my account. Review collected by and hosted on G2.com.
Sender.net has a great user interface and if you need any help the support staff are very clear and responsive. Review collected by and hosted on G2.com.
Nothing so far. I've been using Sender.net for a couple of years now for my business and I only have good things to say about them. Review collected by and hosted on G2.com.
I've reached out to their customer service chat on two different occasions and in both situations, they assisted me promptly and in a very human way. Nothing about the technicians' responses was rehearsed or robotic and it felt like I received one-on-one customized personal service both times. In particular, I appreciated that I was able to send screenshots of my problem and the representative sent me pictures back to better direct me to a resolution. Review collected by and hosted on G2.com.
I ran into some trouble changing the main email for the account and swapping administration rights when I first tried the platform. Unfortunately, I canceled my account before reaching out for assistance and was not able to reinstate the account / use my business name with a new profile. I can appreciate why the Business Name is locked after an account is deleted, but I'm not sure why the original owner of the business cannot regain access to the name by reaching out to customer service (within a specific time period). Review collected by and hosted on G2.com.
Great templates to start an email campaign with customizable blocks. Great support, timely and helpful when you are stuck. Generous free plan for up to 15k subscribers. Review collected by and hosted on G2.com.
I haven't found anything I personally dislike yet. Review collected by and hosted on G2.com.
The best is the Costumer service. There´s always an actual person online to chat with you and willing to help you. Review collected by and hosted on G2.com.
I don´t dislike anything. But I do wish it had more Data tools, like to compare the performance between different campaings. Review collected by and hosted on G2.com.
Sender.net is very affordable and easy to use, the ability to customize email templates and the Analytics help improve campaigns constantly and effectively. There are no restrictions on features such as Drag and drop feature or Pre-made templates or can able to upload HTML templates. Review collected by and hosted on G2.com.
The onboarding process is very much confusing and cannot be an instantly but once everything is set up then there is no issue. But sender support team are awesome and help in onboarding. Review collected by and hosted on G2.com.
I like the ease of creating and sending campaigns. Adding subscribers one-by-one, or through a spreadsheet makes the process quick. I can format a campaign with my logos or simply send a text-only campaign. Sender.net is very flexible. Review collected by and hosted on G2.com.
It took me a few tries to get the phone number inputted correctly, but once I figured that out it was smooth sailing. Review collected by and hosted on G2.com.