
The most helpful thing I like about this application is that the usability of this application is so properly designed and therefore simple to use for completely new individuals, particularly the step-by-step process. The tech support team is great too, simply submit the problem to the chat or contact form, then you'll get the replies in a short time even at the weekend! Review collected by and hosted on G2.com.
The one thing that I don't like regarding this application is the small number of predesigned e-mail layouts. Besides this, the overall application is very good for managing any type of e-mail marketing task. Review collected by and hosted on G2.com.
Annouce a fair value propostion solution for Marketing Automation.
Solution is quite simple, but apperently sorts out most of the esential problmes of marketingh automition.
That problem, is wqhen you get a cirtal problema Review collected by and hosted on G2.com.
The worst support ever find.
We are waiting for 2 weeks to have a problem of sendingh emails sorted out.
They don't give any ETD of a solution for the problem.
Ask for patience. Review collected by and hosted on G2.com.
I like that we can make sections as well as blocks. It makes it so much easier. I also like that you can change the color of an entire document at one time. The fact that it's free is a huge bonus too. We don't need to use it a lot and it's easy to add new recipients. Review collected by and hosted on G2.com.
I don't like that I can't easily make a few words a different color or a different size. It's not super easy. Review collected by and hosted on G2.com.
I like the simple newsletter templates, along with great chat customer service even though I'm only on the Free Forever plan. It's a reasonable price, better than many competitors. Review collected by and hosted on G2.com.
I'm disappointed they removed the resend option for emails on the free plan since they offered that service at first. I'd love to see them reinstate this. Review collected by and hosted on G2.com.
One the account is set up, creating email campaigns with the WYSIWYG editor works decently well, and the sending is efficient and accurate. They have a ton of features available for their free tier, which makes it really nice to check it out before having to pay. Review collected by and hosted on G2.com.
I have asked multiple questions via chat and email about how certain API features work, and the responses I get are inaccurate, contradict what little documentation is on their support site, or are completely off-topic to what I asked. Honestly, it feels like they only have an AI bot handling support, because I doubt a real human would be so incompetent in answering my questions. Review collected by and hosted on G2.com.
The best thing about sender is the customer service team who are always so quick to reply on chat. I've spoken to a few of them and they've been so quick to help. They can see your account, so you don't really need to screenshot things to send to them. Tom was especially helpful today, so I wanted to leave this review. Review collected by and hosted on G2.com.
The billing system isn't as efficient as it could be. Most platforms will automatically email you an invoice. I didn't get any notification from Sender that my 12 months plan was expiring. This delayed one of my campaigns because it completely stopped sending emails. It told me to buy more credits, so I did. But then the follow up email didn't send. I should have recieved an email to tell me that the follow up email hasn't been sent. I did not get any emails from Sender. I'm not sure why this is? It doesn't seem logical. Review collected by and hosted on G2.com.
They provide immediate Tech support by Chat, which is very knowledgeable and helpful, even when using the Free account. Review collected by and hosted on G2.com.
I can't remember any downsides. Thanks for the great work. Review collected by and hosted on G2.com.
The best thing I like about this tool is that it has 1500 emails and 2500 subscribers for a month. It has an easy-to-use dashboard; we can also track subscriber action with the help of this email marketing tool. Review collected by and hosted on G2.com.
The thing which I don't like about this product is the limited amount of predesigned email templates. Apart from this the overall product is too good for handling any kind of email marketing project. Review collected by and hosted on G2.com.