Sender.net Reviews & Product Details - Page 4

The best thing about sender is the customer service team who are always so quick to reply on chat. I've spoken to a few of them and they've been so quick to help. They can see your account, so you don't really need to screenshot things to send to them. Tom was especially helpful today, so I wanted to leave this review. Review collected by and hosted on G2.com.

The billing system isn't as efficient as it could be. Most platforms will automatically email you an invoice. I didn't get any notification from Sender that my 12 months plan was expiring. This delayed one of my campaigns because it completely stopped sending emails. It told me to buy more credits, so I did. But then the follow up email didn't send. I should have recieved an email to tell me that the follow up email hasn't been sent. I did not get any emails from Sender. I'm not sure why this is? It doesn't seem logical. Review collected by and hosted on G2.com.

They provide immediate Tech support by Chat, which is very knowledgeable and helpful, even when using the Free account. Review collected by and hosted on G2.com.

I can't remember any downsides. Thanks for the great work. Review collected by and hosted on G2.com.

The best thing I like about this tool is that it has 1500 emails and 2500 subscribers for a month. It has an easy-to-use dashboard; we can also track subscriber action with the help of this email marketing tool. Review collected by and hosted on G2.com.

The thing which I don't like about this product is the limited amount of predesigned email templates. Apart from this the overall product is too good for handling any kind of email marketing project. Review collected by and hosted on G2.com.

User-friendly and very price competitive Review collected by and hosted on G2.com.

A bit more insights on the analytics and user time spent on the email Review collected by and hosted on G2.com.

the application is very easy to use, however as we say in Greece, "their strong card" is the customer service is the best I have come across so far

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Sending sms is more expensive than the competition and it is not easy to send, every time we tried to send we encountered technical problems

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That it is super easy to use. I'm new to Sender.net but it didn't take me long to figure out how to create and send emails. Review collected by and hosted on G2.com.

Other than needing to follow each step when starting or get account suspended, everything else was great! Plus they quickly helped me in unsuspending my account. Review collected by and hosted on G2.com.

Sender.net has a great user interface and if you need any help the support staff are very clear and responsive. Review collected by and hosted on G2.com.

Nothing so far. I've been using Sender.net for a couple of years now for my business and I only have good things to say about them. Review collected by and hosted on G2.com.

I've reached out to their customer service chat on two different occasions and in both situations, they assisted me promptly and in a very human way. Nothing about the technicians' responses was rehearsed or robotic and it felt like I received one-on-one customized personal service both times. In particular, I appreciated that I was able to send screenshots of my problem and the representative sent me pictures back to better direct me to a resolution. Review collected by and hosted on G2.com.

I ran into some trouble changing the main email for the account and swapping administration rights when I first tried the platform. Unfortunately, I canceled my account before reaching out for assistance and was not able to reinstate the account / use my business name with a new profile. I can appreciate why the Business Name is locked after an account is deleted, but I'm not sure why the original owner of the business cannot regain access to the name by reaching out to customer service (within a specific time period). Review collected by and hosted on G2.com.

Easy to use, quick support via the help chat and good free plan Review collected by and hosted on G2.com.

I have not found any downside yet about using Sender Review collected by and hosted on G2.com.

Great templates to start an email campaign with customizable blocks. Great support, timely and helpful when you are stuck. Generous free plan for up to 15k subscribers. Review collected by and hosted on G2.com.

I haven't found anything I personally dislike yet. Review collected by and hosted on G2.com.