Sendcloud Reviews (155)

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Reviews

Sendcloud Reviews (155)

View 1 Video Reviews
4.5
155 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Sendcloud, highlighting how it simplifies shipping processes and saves time in daily operations. The platform's ability to centralize multiple carriers and automate tasks is particularly valued, making it a reliable choice for e-commerce businesses. However, some users note that certain advanced features are only available in higher-tier plans.

Pros & Cons

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Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Great Carrier Integration, But Missing Some Shipping Options"
4.5/5
What do you like best about Sendcloud?

I really appreciate that Sendcloud integrates all carriers in one platform. It makes shipping so much easier and saves me from having to deal with multiple carrier portals. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

I dislike that not all shipping options from some carriers are available in Sendcloud. It would be great to have full access to every service offered by each carrier directly through the platform. Review collected by and hosted on G2.com.

WW
Weiqun W.
Developer
Small-Business (50 or fewer emp.)
"Flexible platform which makes a huge part of our work process"
4.5/5
What do you like best about Sendcloud?

We use Sendcloud (Pack&go) in combination with our OpenCart webshop. The SendCloud module for OpenCart is plug and play. My collegues in the warehouse use the pack&go fuction to create the shipping label. Sendcloud sends a automatic shipped status update to our store.

Also the return portal works like a charm, makes the inbound of return packages much easier. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Fee's :-), nothing else. Happy to work with Sendcloud Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Easy to use with good features, just a bit lacking in customization."
4.5/5
What do you like best about Sendcloud?

It’s easy to use.

It works smoothly; we can do almost everything we need, especially thanks to exports and rules. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Too few customization options, especially for rules.

I’d like to have rules with more logic — for example, being able to read data from the order so I can do things like: If number of items > 2, then weight / 2.

Also, more filters would be helpful, especially one that filters by contract. Review collected by and hosted on G2.com.

JC
Jordi C.
Transportplanner
Small-Business (50 or fewer emp.)
"Perfect and reliable"
4/5
What do you like best about Sendcloud?

Sendcloud works perfectly and reliably. Creating shipments is smooth and fast. If there happens to be an issue with a carrier, this is clearly communicated through the portal. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Customer service could be a bit faster. Sometimes it takes a little longer before you receive a suitable answer. Review collected by and hosted on G2.com.

JS
Jorge S.
Logisitic Responsible
Small-Business (50 or fewer emp.)
"Fast and Intuitive—A Pleasure to Use"
5/5
What do you like best about Sendcloud?

This a fast and intuitive system, I have more time now in my daily work. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Nothing for now. I hope in the future we can to reclamations to our transport companies directly by sendcloud. Review collected by and hosted on G2.com.

Florian C.
FC
Florian C.
Dirigeant
Small-Business (50 or fewer emp.)
"Effective, affordable, and quick to implement"
5/5
What do you like best about Sendcloud?

The pricing is simple to understand and affordable, the setup is done very easily, and the software is easy to understand. You can start connecting your contracts and shipping quickly. The facilitated setup is very important for this kind of solution. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

I would like to be able to manage the inventory from the platform. Review collected by and hosted on G2.com.

Stéphane G.
SG
Stéphane G.
Gérant
Small-Business (50 or fewer emp.)
"Practical for centralizing carriers, but prices are a bit high"
4/5
What do you like best about Sendcloud?

group all the carriers on one page to edit the shipping labels Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

the Price is high, especially the cost per label Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Shipping Tools That Streamline Daily Operations"
5/5
What do you like best about Sendcloud?

Shipping tools serve as excellent facilitators for daily operations, making routine tasks much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Occasionally, data synchronization with SendCloud does not work as expected. Review collected by and hosted on G2.com.

Lenja D.
LD
Lenja D.
Webshopoperator
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Sendcloud?

I like using Sendcloud, because to me it is very easy to use, very user friendly interface. When I started working at Uniwork it did not take me a long time to get to know the program. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

So far I have not found any issues with Sendcloud. Review collected by and hosted on G2.com.

Rens v.
RV
Rens v.
owner
Small-Business (50 or fewer emp.)
"User-Friendly Dashboard, but Slow bol.com Order Loading"
4/5
What do you like best about Sendcloud?

Simple and easy to use dashboard and integration, great support Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Sometimes it takes longer to load bol.com orders Review collected by and hosted on G2.com.