Sendcloud Reviews (155)

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Reviews

Sendcloud Reviews (155)

View 1 Video Reviews
4.5
155 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Sendcloud, highlighting how it simplifies shipping processes and saves time in daily operations. The platform's ability to centralize multiple carriers and automate tasks is particularly valued, making it a reliable choice for e-commerce businesses. However, some users note that certain advanced features are only available in higher-tier plans.

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Max M.
MM
Max M.
CEO
Mid-Market (51-1000 emp.)
"The best shipping software"
5/5
What do you like best about Sendcloud?

The simplicity and the intuitive design Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

At the moment, I can't think of anything I wouldn't like. Review collected by and hosted on G2.com.

SC
Sander C.
Business Expert
Small-Business (50 or fewer emp.)
"Sendcloud feedback report - Bike Design Benelux"
4/5
What do you like best about Sendcloud?

We are currently shipping between 20 and 40 parcels everyday and we are still very pleased with the Sendcloud platform. The overviews are very clear and easy to use. We always have easy access to the tracking numbers so we can follow are packages when something goes wrong. It's a very user-friendly platform. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

We are using Sendcloud already for some time and still nog dislikes. :-) Review collected by and hosted on G2.com.

PR
Pedro R.
Manager E-comerce
Small-Business (50 or fewer emp.)
"Intuitive Platform and Excellent Support"
4.5/5
What do you like best about Sendcloud?

What I like most about Sendcloud is its ease of use: the platform is very intuitive and simplifies the entire shipping process. Additionally, it has excellent technical support, always attentive and helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

the shipment analytics is not very comprehensive Review collected by and hosted on G2.com.

AS
Alina S.
Verkauf / Lager
Small-Business (50 or fewer emp.)
"Very satisfied!"
5/5
What do you like best about Sendcloud?

The daily work is significantly simplified, and you can quickly, easily, and clearly manage multiple shipping service providers directly on one page, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

One small thing that I don't like is that we are not shown prices per package for our own contracts, even though we have uploaded an Excel spreadsheet. Review collected by and hosted on G2.com.

FL
Federico L.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Great Logistics Features and Easy Integrations, Minor Room for Improvement"
3.5/5
What do you like best about Sendcloud?

A useful tool that helps you with your daily logistics operations. There are many features that speed up the creation of AWB and interesting marketing tools. The ease of installation and the many integrations available are definitely an added value. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

We have had some misunderstandings regarding subscription costs. Sometimes there are problems creating AWBs. Review collected by and hosted on G2.com.

MK
M K.
Mede-eigenaar
Small-Business (50 or fewer emp.)
"Sendcloud perfect for shipping!"
5/5
What do you like best about Sendcloud?

Easy to use with the API in our webshop and good customer service with chat or by phone Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Some thiungs are not automated. For example canceling an "shipping label", you have to cancel this manually, otherwise it is still being billed. Review collected by and hosted on G2.com.

Raffaele V.
RV
Raffaele V.
Business Owner
Small-Business (50 or fewer emp.)
"THE BEST SOFTWARE IN THE MARKET"
5/5
What do you like best about Sendcloud?

I Like the quality and grafich . Also the software is very fast and i not lose time everyday. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

I Want sendcloud will add the possibility to see a photo of product in the PANORAMA. For now is not possible ? Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Great Personalization, but Multi-Parcel and Pallet Delivery Need Improvement"
3/5
What do you like best about Sendcloud?

Great interface, good communication with client, API friendly Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Multi parcel not great and no pallets delivery + lots of personalization from our system, Your cost when using your contract is way too expensive Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"A service that is indispensable for me today"
5/5
What do you like best about Sendcloud?

The PrestaShop connection allows you to automatically change the order status to "Order Closed/Delivered." Previously, I had to manually track all shipments. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

I don't know, it seems perfect for my needs. Review collected by and hosted on G2.com.

Maarten d.
MD
Maarten d.
Marketing Manager
Mid-Market (51-1000 emp.)
"Sendcloud is a very easy to use solution that saved us a lot of time"
4.5/5
What do you like best about Sendcloud?

Sendcloud was really easy to implement it and it is a perfect fit with our user case. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Sendcloud isn't that flexible for changes feautures we need or require. We understand this, but it is the biggest downside. Review collected by and hosted on G2.com.