Sendcloud Reviews (155)

View 1 Video Reviews
Reviews

Sendcloud Reviews (155)

View 1 Video Reviews
4.5
155 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Sendcloud, highlighting how it simplifies shipping processes and saves time in daily operations. The platform's ability to centralize multiple carriers and automate tasks is particularly valued, making it a reliable choice for e-commerce businesses. However, some users note that certain advanced features are only available in higher-tier plans.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
EP
Eva-Joy P.
Owner
Small-Business (50 or fewer emp.)
"User friendly"
5/5
What do you like best about Sendcloud?

It's super easy to set up and use. I just started my business and was looking for a way to send my products easier and cheaper than I did before. Found everything I needed in sendcloud and recommend it to all people I know that own a webshop:) Sendcloud is by far the cheapest option even if you only have two shipments a week, so it's great for small businesses too. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

I have discovered no downsides about sendcloud. Really could not think of anything. Review collected by and hosted on G2.com.

LL
Leon L.
Unternehmer
Small-Business (50 or fewer emp.)
"Good platform with DPD and UPS dealer contracts"
4/5
What do you like best about Sendcloud?

The shop connection and the pre-made merchant contracts Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

The invoices often seem too high and incorrect. For example, regarding the surcharges for exceeded weight. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"The best option whether you are starting or have been doing it for a while"
5/5
What do you like best about Sendcloud?

It's super easy to start working with them, the support team, in this case Raquel, makes everything run smoothly, the multiple options and incident management are top-notch. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

expand the number of packages with own contract Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"The perfect option for your ecommerce"
5/5
What do you like best about Sendcloud?

They offer excellent sales and after-sales support ensuring that everything is perfect, since I have installed it for my clients, everyone is satisfied with their shipping platform and the automation that sendcloud offers Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

There is nothing that I dislike about sendcloud, after trying other platforms, I always stick with this one Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Very Good application for your Fulfillment. Very easy and beginner friendly"
5/5
What do you like best about Sendcloud?

Its very simple and easy to use. There are also free Shipment Factorys to use. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Almost everything about Sendcloud is perfect. The only Thing is that there could be a mobile app of Sendcloud and more free Shipment Options Review collected by and hosted on G2.com.

NW
Nina W.
Webshop owner
Small-Business (50 or fewer emp.)
"Sendcloud is so easy to use!"
5/5
What do you like best about Sendcloud?

It's easy to set up and use and the support is incredibly helpful. Before even getting a subscription we got an amazing personal Zoom call to discuss our wishes and to show us how the Sendcloud system works. We love the personalized tracking pages, they make our brand much more professional! Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Printing a label automatically charges it, even when you don't use it. It would be easier if they're only charged once the shipping company has scanned them. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Easy way to manage shipping"
5/5
What do you like best about Sendcloud?

Statistics, possibility to set definitve rules to make shipping more streamlined Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

The interface. It is responsive but overall feels chunky Review collected by and hosted on G2.com.

Vaivén M.
VM
Vaivén M.
ceo & designer
Small-Business (50 or fewer emp.)
"A great experience"
5/5
What do you like best about Sendcloud?

Have everything on the same platform. Customer service and sales representatives. Have a dedicated website for the client, everything. Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Nothing, the whole experience is being a 10 Review collected by and hosted on G2.com.

Vanessa .
V
Vanessa .
Manager
Small-Business (50 or fewer emp.)
"3 months using it"
4/5
What do you like best about Sendcloud?

I like the layout of your templates, still improvable in some aspects like the integration with MRW, otherwise phenomenal, attention 10/10 Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

Some errors in MRW and Portugal, otherwise very good Review collected by and hosted on G2.com.

IB
Irina B.
Company Director
Small-Business (50 or fewer emp.)
"Excellent personalized customer service and product"
5/5
What do you like best about Sendcloud?

I was so happy to see they have personalized customer service, really helpful Review collected by and hosted on G2.com.

What do you dislike about Sendcloud?

No negatives at the moment. I am very happy with this product Review collected by and hosted on G2.com.