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Top 10 Sendbird Alternatives & Competitors

(85)4.6 out of 5

If you are considering Sendbird, you may also want to investigate similar alternatives or competitors to find the best solution. Communication Platform as a Service (cPaaS) Platforms is a widely used technology, and many people are seeking quick, time saving software solutions with community support. Other important factors to consider when researching alternatives to Sendbird include communication and user interface. The best overall Sendbird alternative is Twilio. Other similar apps like Sendbird are Podium, Stream, Plivo, and Intercom. Sendbird alternatives can be found in Communication Platform as a Service (cPaaS) Platforms but may also be in Live Chat Software or Customer Communications Management Software.

Best Paid & Free Alternatives to Sendbird

Twilio
Podium
Stream
Plivo
Intercom
Vonage Communications APIs
Bandwidth
Tidio

Top 10 Alternatives to Sendbird Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Sendbird stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Health, Wellness and Fitness, and Financial Services, and find the best product for your business.

Twilio

By Twilio

(477)4.2 out of 5

Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.

Categories in common with Sendbird:

Reviewers say compared to Sendbird, Twilio is:

Slower to reach roi

See all Twilio reviews

Podium

By Podium

(1,845)4.6 out of 5

Optimized for quick response

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with Sendbird:

Get a quote

Reviewers say compared to Sendbird, Podium is:

Slower to reach roi

Easier to admin

More usable

See all Podium reviews

Sponsored

InsertChat

(3)5.0 out of 5

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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Stream

By Stream

(46)4.5 out of 5

Stream’s Chat API enables developers to rapidly build an in-app messaging functionality that is secure, scalable, fully customizable, and can easily integrate with Stream’s library of feature-rich SDKs.

Categories in common with Sendbird:

Reviewers say compared to Sendbird, Stream is:

Slower to reach roi

More expensive

Better at meeting requirements

See all Stream reviews

Plivo

By Plivo

(729)4.5 out of 5

Optimized for quick response

Global SMS & Voice calls for businesses of all sizes

Categories in common with Sendbird:

Get a quote

Reviewers say compared to Sendbird, Plivo is:

Better at meeting requirements

See all Plivo reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Optimized for quick response

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Sendbird:

Reviewers say compared to Sendbird, Intercom is:

Slower to reach roi

See all Intercom reviews

Vonage Communications APIs

By Vonage

(387)4.2 out of 5

Optimized for quick response

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

Categories in common with Sendbird:

Communication Platform as a Service

Reviewers say compared to Sendbird, Vonage Communications APIs is:

Slower to reach roi

See all Vonage Communications APIs reviews

Bandwidth

By Bandwidth

(425)4.5 out of 5

Optimized for quick response

Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs for voice, SMS, and more, and tools to manage your communications stack intelligently. We are open where you need it most, with optionality and control. When combined with our global network, which is directly connected where it matters most, you get unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

Categories in common with Sendbird:

Communication Platform as a Service

Get a quote

Reviewers say compared to Sendbird, Bandwidth is:

Better at meeting requirements

See all Bandwidth reviews

Tidio

By Tidio

(1,614)4.7 out of 5

Optimized for quick response

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Sendbird: