Send2Press Reviews (16)

Reviews

Send2Press Reviews (16)

4.5
16 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the personalized service and responsiveness of Send2Press, highlighting the owner's hands-on approach and quick communication. Many appreciate the guidance provided during the press release process, which helps ensure successful outcomes. A common limitation noted is the higher pricing, which some feel may be challenging for smaller organizations.
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Dan B.
Communications Manager
Small-Business (50 or fewer emp.)
"Send2Press Has Meant So Much to Our Organization"
5/5
What do you like best about Send2Press?

The service. Whenever we submit a project, Chris responds to us within minutes to let us know that he's on it. We receive advice and suggestions on how to optimize our press releases and we know we can always count on Send2Press to help us meet deadlines, even on very short notice. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

Nothing! Send2Press has been invaluable to our small non-profit Review collected by and hosted on G2.com.

Response from Christopher Laird Simmons of Send2Press

Wow! Thank you for that really nice review! :-) We've tried hard to support worthy causes since we spun off Send2Press from our corp. PR business 20 years ago. As it's my company, I do try to personally oversee every project like we're a wedding cake maker and not a burger flipper; thanks for noticing and appreciating the extra efforts we go to, regardless of cost. -- Christopher Simmons, CEO Neotrope, co-founder Send2Press. :-)

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"It is very helpful and easy to use."
4.5/5
What do you like best about Send2Press?

Uploading press releases is very easy thanks to Send2Press, the publications have a great impact on social media. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

The price is quite high, so it may be difficult for a small company to afford, however, I couldn't say anything bad about Send2Press. Whenever you have any questions or problems, their excellent customer service is there to help you. They are fantastic, and this is very helpful in a company. Review collected by and hosted on G2.com.

Jenny M.
JM
Jenny M.
Marketing & Communications Specialist
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Great product, great service!"
5/5
What do you like best about Send2Press?

Send2Press offers a great product and even better service. We use them for all our press releases and have never had an issue getting something out on time. S2P does everything we need and more, as they have caught a typo or two. They don't just post what you send them, they have your back to make sure it's all good. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

I have absolutely no complaints about Send2Press. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Send2Press - A customer's opinion"
3.5/5
What do you like best about Send2Press?

It is simple to use, and I like the latest updates which make our work easier to do. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

It is a bit expensive and also not much known in the circles. It needs to be promoted. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Could be something great"
4/5
What do you like best about Send2Press?

using this resource because of the pricing it seems to be competitive comparatively with other services on the market that offers the same features and benefits. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

The customer service was extremely subpar. The representative was completely unprofessional and not helpful in its very first reply to my organization Review collected by and hosted on G2.com.

Response from Christopher Laird Simmons of Send2Press

Hello. Since the person doing the review was paid to write the review via gift card, it should be taken with 'grain of salt' as to validity. With 20+ years of 5-star reviews for Send2Press' stellar customer support (check the Neotrope/Send2Press BBB page and Google!), we never treat customers rudely unless they do so first. We go out of our way to provide free suggestions for improving news copy, fix photo/logo problems, and we build a custom social sharing campaign for every client. We are taken aback by the 'rude' comment, as we have no other reviews on the entire web in 20 years stating that; in fact, entirely the opposite.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Review of Send2Press which helps in targeted press publication"
3.5/5
What do you like best about Send2Press?

Used for personalized online press releases at targeted media outlets Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

I feel its relatively expensive and less advertised. Review collected by and hosted on G2.com.

Response from Christopher Laird Simmons of Send2Press

Hello. Kind of surprised by this review since we offer plans starting at $89, so not sure why we would ever be considered "expensive." We also advertise on Google, Bing, Facebook, Twitter, and were in Entrepreneur for 20 years. Send2Press.com has been online for 20 years (verifiable via archive.org), and has a stellar reputation for affordable pricing with a range of both budget and premium plans, including discounts for charities and quantity discounts for agencies and regular clients. Actually visiting our website it's very clear we offer affordable plans for every budget, while still providing great reach and visibility online and to traditional media and social. Thank you for sharing your concern.