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Sematext Cloud Reviews & Product Details

RA
Software Engineer
Security and Investigations
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sematext Cloud?

It give us beautiful insights of Infrastructure by fetching logs of remote end point. It includes details of compute, storage, kubernetes, containers and many more. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The pricing structure is a little bit costly. Needs more integrations with security tools. Lack of time to sync the details of application deployment to sematext. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Mainly it helps us to get insights into our Kubernetes infrastructure and containers. It has easy to navigate interface and good user interface. It also has a wide variety of customisable options. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review and feedback, Rizwan. We've dramatically expanded Kubernetes monitoring coverage since your review - see https://sematext.com/product-updates/#/2023/kubernetes-workload-logs-and-events-now-available . Also, please note infrastructure (and this includes Kubernetes) monitoring starts at only $3.6/host/month. Please see https://sematext.com/pricing and https://sematext.com/cost-calculator

See how Sematext Cloud improved

Sematext Cloud Overview

What is Sematext Cloud?

Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics.

Sematext Cloud Details
Languages Supported
English
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Product Description

Sematext is a globally distributed organization that builds innovative Cloud and On Premise solutions for infrastructure and application performance monitoring and log management.

How do you position yourself against your competitors?

By combining metrics, tracing, synthetic monitoring, real user monitoring, and logs, your DevOps team gets a single pane of glass for operational and performance data. This means you can troubleshoot production issues that may be affecting your business/sales and get insights about all your infrastructure much faster than gluing together multiple tools, whether open-source or commercial.

With no hidden fees and flexible App-based pricing based on plan, volume, and retention selection, where each App can have a different plan, volume, and retention, you control the cost.


Seller Details
Seller
Sematext
Year Founded
2007
HQ Location
Brooklyn, NY
Twitter
@sematext
3,929 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

Otis G.
OG
Overview Provided by:

Recent Sematext Cloud Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"The best tool for monitoring desktop performance"
Sematext Cloud is the lead tool in my portfolio thta has enahnced smooth operations of computers on my network infrastructure. It offers suitable i...
Ganesha B.
GB
Ganesha B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing tool to monitor your workloads"
Very user-friendly tool to monitor all your workloads, my team uses this to manage all the workloads. You can set, metrics, status dashboards, and ...
Daniel A.
DA
Daniel A.Small-Business (50 or fewer emp.)
5.0 out of 5
"A next generation monitoring tool"
The best feature of Sematext is the ability to query the response header and look for specific text values. This allows us to remotely monitor if, ...
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0 people requested security information

Sematext Cloud Media

Sematext Cloud Demo - Real User Monitoring
Sematext Experience allows you to deliver better digital experiences for your users.
Sematext Cloud Demo - Synthetic Monitoring
Sematext Synthetics allows you to monitor availability of your APIs and websites.
Sematext Cloud Demo - Sematext Experience
Sematext Experience records the loaded resources (images, fonts, stylesheets, javascript files) and the associated loading times.
Sematext Cloud Demo - Log Management
Sematext Logs is a unified log management solution that offers real-time log analysis, available in the cloud or on-premises. Sematext Logs is a fully managed ELK in the Cloud and lets you store, index, and search all kinds of logs (server logs, container logs, application logs, mobile app logs…)...
Sematext Cloud Demo - Infrastructure Monitoring
Map and monitor your whole infrastructure in real-time with Sematext Monitoring tools, on-premise or in the cloud.
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37 out of 38 Total Reviews for Sematext Cloud

4.7 out of 5
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Sematext Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sematext CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ganesha B.
GB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sematext Cloud?

Very user-friendly tool to monitor all your workloads, my team uses this to manage all the workloads. You can set, metrics, status dashboards, and email alerts which are very useful and are most important for an organization. amazing customer support, easy to integrate with all your workloads. It is very easy to implement as the user interface is very easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

There is no dislike as such as of now, as it's best in this segment of monitoring. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Everything is automated, everything is user friendly and the setup of dashboards and the alerts we receive is so consistent and did not have any issues with sematext.

We would love to continue with Sematext and will be using Sematext in the future.

The monitoring part is so unique and good. Many of our clients love the feature which Sematext is giving to us.

The Sematext Synthetics feature is amazing as it automatically checks the health checks.

The metrics and Dashboard creation are quite good, and you also get an option to view the status dashboard via the custom domain. which is very unique and impressive as they are giving at such a nominal price.

You also have a feature as bulk upload, where if you have many workloads to monitor you can do it seamlessly rather than doing it manually.

Love the product and I would also recommend people switch to Sematext as it makes life easier and more efficient. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review, Ganesha. I'm glad you are liking Sematext. We listed to our users and customers -- should you have any suggestions or monitoring needs, please let us know via our chat or support@.... email.

Daniel A.
DA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

The best feature of Sematext is the ability to query the response header and look for specific text values. This allows us to remotely monitor if, and how often, key pages in our sites are being returned as cached. As high speed pages are an absolute mandatory these days, this is a killer feature for us, and one we didn't find elsewhere in our research. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The interface for the monitors has a few quirks from a UX point of view - it takes 1-2 clicks more than it needs to to edit configurations. I also use middle click on my browser a million times a day to open links in a new browser tab - this should be possible on Edit Configuration links within the monitor screen, so I can open all monitors, edit them, and save/close as I go. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

We monitor speed, critical errors, and caching state across dozens of sites and pages. We send notifications via email and also via webhooks to 3rd parties. This makes us very responsive. Review collected by and hosted on G2.com.

Response from Alex Nguyen of Sematext Cloud
(Original )

Hi Daniel,

Thank you very much for taking the time to leave us a review. We're very pleased that Sematext is helping you so much!

After you pointed out the quirks in our UX, we communicated this directly to our product manager team and it's fixed now!

Best regards,

Alex

Paul R.
PR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Sematext Cloud?

We connected with Sematext Cloud before our last upgrade to SOLR 9. The operational visibility and alerting have been very valuable and a source of confidence Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The only downside so far has been the non existance of a Windows version of the performanc exporter. That wasnt a real issue becuase we have Linux nodes available Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Overall performance monitoring of our SOLR production cluster had been a "build ourselves" approach with the Solr exporter. The switch to Sematext removed the need to for those tools. The performance monitoring and alerting is complete and reliable. Also engaging with Sematext support on issues including infrastructure desgin and application design has been extremly uselfull. Switching to Sematext allowed us to foucus on product performance without spending time ensuring we are capturing everything we need. Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for the review, Paul. Happy to hear you find our Solr monitoring integration valuable. You'll be happy to hear Windows performance and log monitoring is in the works. :)

ZD
Founder
Consumer Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

Having used Sematext for a little over two months, I think it's an amazing service. The live support chat is quick to respond and keeps me updated about what's going on with my issues, which rarely seems anywhere else. I think that the price for their infrastructure monitoring is very fair and I love the integration with different platforms for alerting. Their UI is very modern and simple which is the main reason that I moved to Sematext and the alerts are extremely customisable. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The main downside I see with Sematext is that sometimes the features you wouldn't expect to be pricey are. I think that $50 monthly as a starting price for 1GB/day of logs is quite high especially given their free forever plan is 500MB/day with the exact same retention period. I also think that live chat support should be something accessible to active users not just for the higher plans, the only reason I think this is because when I was having some issues getting set up with one of the features it said there is 0 support for the product on the tier I was using which left me confused and considering finding other organisations that offer the same but with support. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Sematext allows my organisation to easily display our infrastructure's hardware usage in an easy-to-read and understand way; Sematext also enables me to create alerts for even the smallest things and their anomaly detection is very useful for things that we otherwise wouldn't be able to predict will happen. Sematext has allowed us to stay on top of issues before they create even bigger issues such as drives filling up or network usage being throttled. Review collected by and hosted on G2.com.

Response from Alex Nguyen of Sematext Cloud

Hello Zachariah,

First of all, thank you for taking the time to leave us a review! We are very happy that you like Sematext and that we are helping you with your projects.

For the Logs plans, please note that the difference between the Free and Standard plans is visible on our features. In addition to the basic plan features, you can create unlimited alerts, receive email alerts, have scheduled reports, live tail, overage protection, and Geography report. Also, you can change your data retention in the Standard plan, while in Basic you can't.

Sorry if it wasn't clear, our support is available on all plans and also for users on trial. We have just updated our pricing page to be more accurate.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

Sematext Cloud helped us to easly and quickly developped interfaces to retrieve logs for tests application and production application !

Easy to apprehend and understand thanks to the well explained docmentation (with basics computer knowledge of course)

The data monitoring for any platfroms is really easy to understand and very helpfull, even with the Basic data plan, the results are great enought to choose if you need to upgrade your plan or not. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

One Downside :

Context : if you need to pause your app for more than 31 days, your app is going to be deleted, which can be a real pain for some use case where your activity isn't continuous.

- no or very few informations about the apps deletion after 31 days of inactivity, which means being forced to recreate the app anew from scratch if you put your application on pause (for various reasons)

So an option to save the app configuration and filters (Just the app "skeleton" != the retention of data received which is determined data plan)

- About the same topic if not possible to save the app, at least a warning email could be sent to warn the user that the inactive interface will be deleted if no activity in the next XX days (for example : 7 days prior the expiration date could be great ?) Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

1st app :

Sematext helps us getting data from android application "used on the field" which helps us getting log from theses device from a distance.

2nd app :

It helps us getting data/log from embedded devices that are not able to by themself, by connecting theses devices to a raspberry Pi and sending the data throught sematext is really helpfull ! Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for your review and your feedback + suggestions. Please note that Monitoring & Logs Apps can be downgraded to the Basic plan, which is free. This will preserve any reports, dashboards, alert rules, etc. When you are ready you can upgrade to any other plan and select any data retention available.

Thomas K.
TK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sematext Cloud?

The pricing model - the cost per month are exactly predictable. Some alternatives of sematext surprise you at the end of the month with a huge bill, sematext does not! Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

The sys admins disliked some dependencies (node, java) that needed to be installed on the servers to install the agents. Whereas I cannot really judge the situation (not a sys admin by myself), I think it would be much easier to just have a compiled binary (maybe written in rust) without much dependencies. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

We use it to analyse logs. The chart and log filtering features are very helpful.

We use it to get an overview about the health of our servers. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Thomas,

Thanks for sharing your experience. We are glad to hear that you are finding Sematext helpful and cost friendly, we are completely transparent with our users so there will never be any hidden costs, commitments or plan changes. I've passed on the dependencies feedback to our product management team, we will definitely take it into account and see if there is a way for us to make things easier.

Best regards,

Sean

TC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

Sean at Sematext was extremely helping in listening to our needs and recommending the right solution. We implemented monitoring on many of our REST APIs and have found the service to be reliable and useful. These guys are very responsive and listen to their customers. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Some of the Sematext products could have been more mature when we started, but they've since added a ton of new features and addressed our concerns. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

We needed to know when Lamda-based REST APIs were not functioning correctly. So we used Synthetic Monitoring to exercise our APIs and alert us to any failures. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Troy,

Happy to help, great to see that you are finding our platform useful. Thank you for taking the time to share your feature requests and feedback, which helped us improve our Synthetics Monitoring and provide more value to you and our customer base. We will continue to work on and refine our tools to match our customers expectations and needs.

Best regards,

Sean

AM
Technical Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

Sematext is a powerful tool but has the same features as SpeedCurve, CatchPoint, Treo...

The biggest difference is that the support/Customer Success Manager accompanies us and follow-us through the Sematext tool experience and the ease of use of your tool.

Not having many metrics allows us to focus on the essentials.

The automatic RUM experience urls integrated into the tool and the ease of integrating the script are very efficient. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

There are a lot of metrics, and sometimes it's confusing with all the datas configuration (dashboards, alerts rules, monitoring Browser/monitoring HTTP...). Still, with the help of the support and the documentation, it's manageable. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Sematext allows us to focus on the performance of our websites and be able to anticipate any errors. Our SEO team can also expect Google Discovery traffic as well as possible and the Tech department can correct loading time errors, too long response times thanks to powerful alerts. Review collected by and hosted on G2.com.

NS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sematext Cloud?

We use Sematext to view multiple production environment logs. It is beneficial to have all production environments in one place compared to viewing the logs on each server. We found it helpful to set up alerts based on errors in your environment. Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

Currently we can on see logs based on hostname the full host name, instead of being able to group similar host together so you only get one result. Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

Sematext consolidates all of our logs into one place. Review collected by and hosted on G2.com.

Response from Sean Monahan of Sematext Cloud

Hi Nick,

Thanks for the review and for trusting Sematext with your Logs Management. We are glad to provide a tool that helps you in your day to day.

Regarding the host grouping, you can use our Custom Tags feature to group and/or filter your hosts based on the tag(s) that you have applied. Please see the link below.

Best regards,

Sean

See how Sematext Cloud improved
Adnan K.
AK
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sematext Cloud?

I like its intuitive UI and ease of integration, agent installation, and detailed reposts, The documentation provided is more than enough to complete that task, and its friendly and amazing support Review collected by and hosted on G2.com.

What do you dislike about Sematext Cloud?

User management is difficult to handle hence it needs improvement, I am not able to utilize a full-featured code profiler, and it's a bit more expensive than its alternatives Review collected by and hosted on G2.com.

What problems is Sematext Cloud solving and how is that benefiting you?

It provided all-in-one monitoring solutions for logs to analytics, it remove the hassle of log management and monitoring multiple APIs at the same time at different platforms Review collected by and hosted on G2.com.

Response from Otis Gospodnetic of Sematext Cloud

Thank you for reviewing Sematext, Adnan, and recognizing the time and effort we put into our customer support. :) Regarding the price, please note the infrastructure monitoring, and this includes container and Kubernetes monitoring, package inventory, host inventory, etc. is only $3.6/host/month without any contracts, month to month, and we now offer an annual discount.

See how Sematext Cloud improved