It is very comfortable for working in a team and sharing information, comments, or actions. Review collected by and hosted on G2.com.
It still has some aspects that need improvement, especially in the automation rules that, for example, Outlook has. Review collected by and hosted on G2.com.
Hands down, the most helpful aspect of Sedna is the chat feature. Clear, concise internal conversations that greatly minimize emails in your inbox. Review collected by and hosted on G2.com.
The user interface is a little cumbersome, but mostly because my team is unfamiliar with the platform and there are some kinks to work out. Review collected by and hosted on G2.com.
High-speed searching tool, easy to find messages by looking for the keywords.
The tags are a great feature to help you find related messages and to share the bookmarks is a plus when you need to hand over the shift to a colleague. Review collected by and hosted on G2.com.
For now the only downside is to attache an email to a message, it only goes as a Link and not as an attachment.
Some people are hesitant to click on links for security reasons. Review collected by and hosted on G2.com.
The workflow is fast and easy to use. Tagging system helps a lot with internal communications as is the comment system. Text formating is quick and easy as well Review collected by and hosted on G2.com.
The screen real estate can be optimized far better. Scaling of the tabs and mail fields can be improved in order to be customazible. Saved searches / bookmarks can be left a lone after all :) Review collected by and hosted on G2.com.
SEDNA is an excellent tool representing an all-in-one solution to your (our) business. As a shared mailbox, you have everything in place, accessible by anyone within the company. Review collected by and hosted on G2.com.
One of the most significant disadvantages of SEDNA is that it needs a bit of training on how to be used as it is not like the ordinary mailbox to use all the features and its full potential. Review collected by and hosted on G2.com.
Quick and accurate search function saves you tons of time and tagging your colleague or just simply sharing it prevents sending duplicate emails which helps a lot in decreasing your email traffic. Review collected by and hosted on G2.com.
Editing function needs a bit of an improvement as it's still lagging behind that of MS Outlook. Some more fonts need to be added to provide more options for different occasions. Review collected by and hosted on G2.com.
Good workflows and transparency on mail communication. Easy commenting and discusing within the team before sending out. Easy to catch up after days off or vacation times. Review collected by and hosted on G2.com.
Bit laggy at times. Need to be fluent with some common features to get full benefit. Issue with dragging mails out of it and uploading in different plaforms. Handling of attachments is not great - need to download and open with native app. Review collected by and hosted on G2.com.
Thanks for sharing your thoughts, Zhivko - it is great to hear that commenting is helping you collaborate with your team seamlessly (particularly after holidays!).
We've released an update to the way we manage attachments to make them easier to preview, which you can read more about it in our latest release notes. If you would like any further training with our team, our Education team can provide 1:1 support - you can reach the team through education@sedna.com.
See how Sedna improvedThe archive is easily searchable and accessible. Emails can be quickly sorted by relevance to me Review collected by and hosted on G2.com.
The way it works does not allow for auto-reply that you are out of the office, so the counterparties do not know who to call if urgent. Review collected by and hosted on G2.com.
Search Function is the best thing, also smooth ops and absence of any slowness, blockages, etc. User-Friendly Software. Comments options in each msg are a great function. Review collected by and hosted on G2.com.
I need also: Dark Mode available, Unread msgs in Bookmarks to be easily visible (at first glance); Easy switch between /Archive, Send, Draft/ when we are in some od the buckets (Those options are available for bookmarks ONLY); Auto CApital Letter when starting new sentence; Attachments (Word excel files) to be editable once attached to the msg (now we can only view it); MObile version to be improved. Review collected by and hosted on G2.com.
Hi Rumen,
Thanks for sharing your feedback: we love to hear that commenting is helping to reduce your internal email traffic to streamline communication across your departments!
We appreciate your comments around functionality you'd like to see in SEDNA: a number of these are on our roadmap and you will see them updated this year. We'd be happy to share more details, so please feel free to contact us at success@sedna.com to speak with our team.
Tags, speed power and ease of searches... Review collected by and hosted on G2.com.
If users don;t use tags then it is not so easilt referncable. I don't receive a noticeable alert when someone tags me. Could incopeorate a better chat function Review collected by and hosted on G2.com.
Have a software question? Get answers from real users and experts.
Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.
