SecureLink Enterprise Access
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SecureLink Enterprise Access
By SecureLink
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4.3 out of 5 stars
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SecureLink Enterprise Access Reviews & Product Details - Page 4

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SecureLink Enterprise Access Overview

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What is SecureLink Enterprise Access?

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security.

SecureLink Enterprise Access Details
Discussions
SecureLink Enterprise Access Community
Languages Supported
English
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Product Description

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. We deliver a purpose-built secure remote access platform that ensures industry compliance and vendor accountability.

Seller Details
Seller
SecureLink
Year Founded
2003
HQ Location
Austin, TX
Twitter
@securelink
16 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Cassidy M.
CM
Overview Provided by:
Cassidy Milder

Recent SecureLink Enterprise Access Reviews

DS
Donnie S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great product to Allow vendor access"
The controls we have to allow our vendors to access their servers in a protected manner helps to meet regulations while helping business react in a...
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for companies with many vendors"
I love the available resources such as the SecureLink University for training and learning, access to Technical Support, and the always available s...
Read more
SA
Steve A.Enterprise (> 1000 emp.)
5.0 out of 5
"Remote Vendor Support at its Finest"
The best feature of SecureLink is that their platform is not overcomplicated for any IT professional at any level. Their UI is straight forward an...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

SecureLink Enterprise Access Media

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54 SecureLink Enterprise Access Reviews

4.3 out of 5
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54 SecureLink Enterprise Access Reviews
4.3 out of 5
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4.3 out of 5
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Overall Review Sentiment for SecureLink Enterprise AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

Easy of connectivity and stability once connected. Working from remote locations or when in transit this solution allows for a web based interface that does not require the need to be tethered to anyone pc or network. In-addition. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Does not work as well in all browsers. Experience issues in firefox. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

remote desktop login without the need to RDP to the server. Allowed for additional user to access and server and has prevented issues with lockouts.

There are several security benefits at the enterprise and server administration level.

Deduction in licensing issues. Review collected by and hosted on G2.com.

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TM
Software Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

I like to log into work quickly. On the history tab, I am able to see all of my frequently used sessions. I can have multiple connection at the same time. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Sometimes Facing issue of poor connection. Sometime automatically disconnecting without any notification. Sometime facing issue while connecting using Internet Explorer. Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

Very Good Product for IT Firm for Secure Remote Access. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Easily able to connect multiple server at the same time using same connection session. Review collected by and hosted on G2.com.

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Neel S.
NS
MS Associate System Analyts
Computer Software
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SecureLink Enterprise Access?

It's protects the privacy of the both users and it can be used where ever there is a internet connection. I like to use SecureLink. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Sometime got delays in connecting when trying to provide support for the both the user and the supported users. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

I would say Implement it if you are needed a secure method for vendors to access. Review collected by and hosted on G2.com.

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Verified User in Computer Software
CC
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

I love that it is web based and requires no client install but still meets all the encryption and CJIS requirements. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

That in Chrome the connection manager won't launch automatically, it downloads a file and I have to then go find that file and double click it. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

We use it to access public safety systems remotely to provide implementation and support services. We've realized a ton of benefit in not having our employees laptops altered fundamentally by 3rd party installed VPN solutions like Cisco. Review collected by and hosted on G2.com.

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Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

Works great for controlling access to the systems. It's very nice to have the log and recordings of activity. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

The user interface for performing administration could be refined a bit. There are a lot of obscure links for important functions, like approving someone's access. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Allowing system access to vendors while minimizing risk to the network. This was worked very well to isolate them to specific machines and have an audit trail of everything that they did while logged on. Review collected by and hosted on G2.com.

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MC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

The organization of the users and how easy we can enable accounts. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

How fast my account disables, Although Im not ceratin that isnt a setting on our end. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Vendor access. Review collected by and hosted on G2.com.

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PC
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about SecureLink Enterprise Access?

Decent tool for remote access to out various systems. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Difficult to determine the vendor and users within the vendors lists. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Multiple vendors working within our various system that require access. Review collected by and hosted on G2.com.

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JM
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

Simple interface, easy to use. Appeared intuitive. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

The program did not provide an adequate link to allow the remote access to be useable. Unable to figure out a solution where this program would work for our organization. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Trying to contract out work that requires remote access to a secure PC. Review collected by and hosted on G2.com.

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Response from Sy Naqvi of SecureLink Enterprise Access
Editedit

Joel, thanks for your feedback. We rely on these candid responses to improve customer experience and to build a better product. We're disappointed to hear that you weren't able to get the program to work for you.

Our customers have greatly varying levels of requirements and it's our goal to ensure that the product can be configured to meet the needs of each and every customer. We provide all SecureLink customers with a dedicated customer success manager. This resource is available to you for troubleshooting and resolving user experience issues that you can discuss with them in detail. Please send us an email at cst@securelink.com so that we can set up some time to go over each of your concerns and resolve them fully.

Helpful?
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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

Once a vendor is set up, it is very easy to add users. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Setting up a new vendor is complicated. There are a lot of steps. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

SecureLink lets us have our vendors access our servers securely without one of our support staff having to monitor them the whole time. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SecureLink Enterprise Access?

Easy access to connect to different remote servers. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Not as user friendly as I would like it to set it up. Review collected by and hosted on G2.com.

Recommendations to others considering SecureLink Enterprise Access:

Get rid of Java based applications. Whenever Java updates, something always breaks in SecureLink. Review collected by and hosted on G2.com.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

I can connect to remote servers and makes it much faster than using a customer's VPN client. Review collected by and hosted on G2.com.

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