376 Secureframe Reviews
Overall Review Sentiment for Secureframe
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Overall, I had a wonderful time using this software! Extremely simple and convient to use. The software was user-friendly while also being highly secure when it comes to protecting access and identity. It integrates with practically anything without any problems and is completely hassle-free. Review collected by and hosted on G2.com.
I recall a situation where we were unable to get rid of certain data that we had unintentionally entered into the system, fortunately, Customer service immediately fixed the issue, which is fantastic! Secureframe also revamped the entire interface which is more easy to use. Review collected by and hosted on G2.com.
The product itself, the integration with our app, as well as the team who helped us. Review collected by and hosted on G2.com.
SecureFrame was easily applied to our application/product, but the pricing was a bit aggressive it seemed. Review collected by and hosted on G2.com.
Secureframe is pretty straightforward to get up and running. It's essentially an automated "buddy" that helps bring you through all of the activities you need in order to be compliant with whatever certification you're seeking.
It saves a ton of time by generating policy templates and tight integration with all the vendors we use. You'll then get a "report" on how to fix any issues you need in order to become compliant, with clear instructions on how to fix them.
The customer success team (we worked with Brady Price) has been extremely helpful and responsive along the way. Review collected by and hosted on G2.com.
I'd love if they incorporated some sort of estimated level of effort for each failing test, so we can plan accordingly for how much time is left to complete them. This would also help with prioritizing/planning. Review collected by and hosted on G2.com.
With the SOC2 from Secureframe I was able to manage customer data. Customer support at Secureframe was very helpful! Their response time was very good and their guidance was amazing! I asked a lot of questions and there was never a dull moment. With the help of Secureframe I upgraded my system completely! I now have a very automated compliance tool in place. Review collected by and hosted on G2.com.
I have nothing negative to say about Secureframe. Great product, great services and overal a very great experience with Secureframe. No improvement needed for me! Review collected by and hosted on G2.com.
What I liked most about the Secureframe dashboard was the description of how to fix the tests. This made it way more doable then reading a lot of documention (often by AWS) which can be quite challenging Review collected by and hosted on G2.com.
That every policy that employee's (or others in-scope) is shown individually in the test's section. This makes your progress jump by appr 10% everytime a new employee joins. And another thing is that the Secureframe agent does not give the correct information to the dashboard and that it sometimes doesn't run. Review collected by and hosted on G2.com.
Secureframe makes managing compliance tasks very easy and intuitive. Their platform supports all perks like single sign-on and manages the entire compliance requirements set by the SOC II framework. Review collected by and hosted on G2.com.
When we first started they did not have all SOC II TSCs (Trusted Services Criteria) available but the team was very helpful and a quick release ended up serving our need very well. Review collected by and hosted on G2.com.
Secureframe made the SOC2 audit process seamless by complying with the audit requirements and following the corresponding steps to complete the infrastructure. With the help of their team, any unclear process has been streamlined, and a resolution has been addressed promptly. Review collected by and hosted on G2.com.
I have nothing to say about the service, as the Secureframe helped with the integrations seamlessly is a plus. No major issues has been encountered during the transition. Kudos to the team! Review collected by and hosted on G2.com.
Secureframe's interface when it comes to functionality for Vendor Security and Privacy Assessment Software is topnotch. The performance and assistance when it comes to using it is incomparable. Review collected by and hosted on G2.com.
I guess on my end there is nothing that I don't like because when our company started Secureframe their staff and company were hands on in making sure that the we are fully emerged and stable before we can operate by ourselves. Review collected by and hosted on G2.com.
The process occurred as they described it in the onboarding session, there were no surprises along the way, and they were always responsive to calls and questions. Review collected by and hosted on G2.com.
We disliked nothing................................. Review collected by and hosted on G2.com.
Secureframe tells you all the processes necessary to prepare and what you need to take care of for security certification, so you only need to follow the preset process. Secureframe also provides great customer service that helps customers succeed. Review collected by and hosted on G2.com.
If Secureframe provides samples regardless of document complexity, it will be much easier for those who are new to the field of security to write documents from scratch. Review collected by and hosted on G2.com.
