376 Secureframe Reviews
Overall Review Sentiment for Secureframe
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They integrate with almost all of our tooling by only providing credentials, and have a good way to integrate with other tools that doesn't require a lot of lift on our end Review collected by and hosted on G2.com.
Didn't spend enough time in the system to have encountered something I didn't like. Review collected by and hosted on G2.com.
One-stop solution with a comprehensive list of security compliance requirements. The requirements become applicable based on the adopted standard. Another good part is solution is updated based on changing security compliance needs with most clients using AWS, Azure cloud. Review collected by and hosted on G2.com.
It needs manual fine-tuning to ensure the requirements align with adopted security standard. There should be option to filter out and remove bulk NA requirements from an audit plan. This could be enabled during a preassessment or triage state to ensure clients focus working on priority controls. Review collected by and hosted on G2.com.
The team at Secureframe has been helpful in maintaining a buttoned-up dashboard for our Soc-2 compliance. Review collected by and hosted on G2.com.
Not sure how much of this I might of missed with our team but a few more integrations to avoid needing to manual upload reports of any type. Review collected by and hosted on G2.com.
My first impression was, Wow, easy to understand interface and great dashboard to show the executives. Once I started getting into it, I realized what a huge time saver this would be in working towards our SOC 2 certification. At first, we tried to go at it alone following published standards, and it became evident that we would never achieve what we wanted in the short amount of time we had. After initializing Secureframe and syncing all our 3rd party applications, we let Secureframe do what they said it would do. I was pleasantly surprised at how quickly we saw results.
From there, it was now what controls needed attention; we didn't have to worry about the ones already passing and focused our time on those not passing. Secureframe took us from trying to do it on our own over months to weeks. Another tremendous time-saving aspect is working with their partner auditors. These auditors are familiar with the application and reporting that it free's up my time to work on other things while the auditors use the application to confirm our controls.
BTW, their support team is second to none. Support was quick to respond and resolved my issue within an hour. My CSM is always available and has been a great help in the onboarding process and follow-up. Review collected by and hosted on G2.com.
Not that this is about what I dislike, but I did notice a few outdated instructions on the test pages, which made it a little more challenging to follow along. The current instructions made it easy how to correct a failed control. Most of this was within the AWS integration. AWS is constantly changing, so I attribute this more to AWS than Secureframe. Review collected by and hosted on G2.com.
Automated testing of SOC 2 controls, which saves a ton of time. There are hundreds of tests, and manually tracking and monitoring them is a nuisance and a distraction from the core business. Review collected by and hosted on G2.com.
Occasionally, there are bugs in the UI. The team is quick to respond and help with issues however. Review collected by and hosted on G2.com.
SecureFrame provided accessible and knowledgeable staff to support the process. Review collected by and hosted on G2.com.
I can't really say. If I needed someone, they had the proper SME abailable. Review collected by and hosted on G2.com.
The customer service is next level. So helpful, and their compliance experts know the frameworks inside and out. Review collected by and hosted on G2.com.
We love the platform and the team. Nothing we dislike Review collected by and hosted on G2.com.
A very user-friendly platform for all. You can easily navigate and understand all features which is very good. It highly values security and privacy for companies. Review collected by and hosted on G2.com.
I don't find any challenges while using this platform. The system will be able to help companies to collaborate well and the data will be surely secured. Worth the money, you can't go wrong with this tool. Review collected by and hosted on G2.com.
The ease with which failing tests can be cured with tips and templates. The integrations make it much easier to manage it all. Their support is great as well for figuring out how to solve some issues. Review collected by and hosted on G2.com.
It's hard to get your whole team to accept the policies on a rolling basis, but I'm not sure this is a Secureframe problem. It just makes the problem more obvious. Review collected by and hosted on G2.com.
As a new user with limited knowledge about the processes to get the SOC certification, this platform has been very detailed and easy to navigate. It tells you what you need to do and helps you keep track of what you and your team have accomplished. Since you are able to connect your system, you can see an updated report\failed. Review collected by and hosted on G2.com.
Even if the platform if very user friendly at the beginning, the teamd struggled to upload the first file, but once you do the first one, the rest are straightforward. Review collected by and hosted on G2.com.
