376 Secureframe Reviews
Overall Review Sentiment for Secureframe
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Their connections into service providers that were relevant to our review were vast and very helpful. Review collected by and hosted on G2.com.
Sometimes the connections didn't always refresh on their own, but they were quick to help when this happened. Review collected by and hosted on G2.com.
Secureframe is a game-changer for small businesses looking to become SOC II Type I and Type II compliant. The platform is intuitive and easy to use, making it simple to track progress and understand the compliance process. The customer support team is top-notch, providing access via Slack and recurring meetings to ensure a smooth and successful audit. Additionally, the software streamlines the evidence collection process, vendor management, policy creation, and even security awareness training. The breadth of integrations offered is impressive and saves a significant amount of time and engineering resources. The support provided by Secureframe is outstanding, with quick response times and a dedication to ensuring success. It also allows to integrate all the systems and gives a consolidated view of where we stand w.r.t to our compliances, enables to see real-time what tests have failed and how to fix them. It's an all-in-one solution that makes the compliance process less daunting and more manageable for small businesses. If you're looking for an eficient and effective way to become compliant, Secureframe is the way to go. Review collected by and hosted on G2.com.
Takes time to implement. Sometimes the instructions can be confusing to follow but the team is super helpful :) Review collected by and hosted on G2.com.
This platform's top priority is definitely SECURITY. All data re handled and delivered well. The interface itself is easy and their solutions are rooted to clientele's satisfaction and trust. It passes all accreditation, therefore, making the best among others. Review collected by and hosted on G2.com.
There is not one downside of their products and solutions because perfection towards total clientele's trust and security is key. A big thank you for Secureframe ! Review collected by and hosted on G2.com.
The support received from secureframe team is great, and when there was support request raised they followed up until closure Review collected by and hosted on G2.com.
Every new customer integration, there would be challenges but the team was there to help with issues. Review collected by and hosted on G2.com.
We used Secure Frame for our SOC2 audit. The product UI was great and customer service was readily available to answer all of our questions. We made it thru our SOC2 audit and were certified with ease. The cyber security training is user-friendly and useful. Review collected by and hosted on G2.com.
We had very few issues with the product. I recall one instance in which we had trouble deleting some information that we erroneously entered into the system. The issue was quickly resolved by customer service. Review collected by and hosted on G2.com.
They really help guide you through the whole process. Meetings with our Customer Success Manager occur regularly and are productive and helpful. I'm excited to get to the next step. Review collected by and hosted on G2.com.
They have been expanding their integrations, but there are a handful that I wish they had already. Review collected by and hosted on G2.com.
I was hesitant to try another compliance tool after a bad experience with a previous provider, but Secureframe has exceeded my expectations in every way.
It's easy to get onboard with it and the automated workflows really save you a hell lot of time. The best part is still their customer service which helps you at every point like your own team member. Review collected by and hosted on G2.com.
I won't say it was this user friendly from start. The UI took a little time to improve. But now they have smoothen the flow really good. Review collected by and hosted on G2.com.
I appreciated the easy and clear onboarding process. They appear to have a well-oiled onboarding team that kept my Engineering team on track. I'd be curious to see how they keep in contact post-onboarding. Review collected by and hosted on G2.com.
It would be helpful to have more documentation up-front and available to consume independently without needing the supervision of the onboarding rep and relying on their availability. Review collected by and hosted on G2.com.
Secureframe is well designed and intuitive. It provides a framework that is easy to follow and the dashboard provided allows you to have a quick snapshot of what is outstanding. Review collected by and hosted on G2.com.
I can't really say anything that I dislike. Review collected by and hosted on G2.com.
