Second Nature AI Pros and Cons

That it is NOT being used on a large scale. Review collected by and hosted on G2.com.

I am a human. I need connection. Talking to a robot is not going to put me in an emotional state that is reducing or lowering anxiety. It is going to make it worse for people. I hope this trend goes away. Review collected by and hosted on G2.com.

I appreciated to be able to practice with an AI as much as I needed to. It helped me make sense of the scripts. Review collected by and hosted on G2.com.

I would have liked to have had a similation to better prepare me to answer the telephones. five9 has been a challenge to learn to navigate and get on the correct place with Broker Office. I would have liked to be able to make my mistakes on an AI. Review collected by and hosted on G2.com.

The training and simulation with calls is great. I like the way it interacts with you. Review collected by and hosted on G2.com.

Too tough on the scores and the pace of the call. Also, sometimes Bernie starts talking to me like the AI is the agent instead. Review collected by and hosted on G2.com.

I have used it myself and I love it, I like that its very fast response and smart. So you you can give it instructions and it will follow them without hesitation. Review collected by and hosted on G2.com.

Nothing that I dislike, the app seems to have a very good program behind. There are things that it can improve, but always there is things to improve. Review collected by and hosted on G2.com.

I thought the simulations were realistic and let you practice in an effective way. The responses were customized to whatever I said. Review collected by and hosted on G2.com.

I'd like to see more simulation options available to choose from. Review collected by and hosted on G2.com.

My favortie thing about Seconf Nature AI is the feedback it gives. It is very detailed and even gives examples on how to improve a section. I love that it tracks your filler words and talking paces. It is overall a great tool for practice. It is very easy to use and navigate. Review collected by and hosted on G2.com.

I do not know if I can say anything negative, it has been very helpful so far. Review collected by and hosted on G2.com.

The most helpful thing about AI is practicing a meaningful conversation and making sure all important aspects are talked about. The upside of using AI is that it is in the privacy of your own space. Review collected by and hosted on G2.com.

The least helpful thing about AI is that it changes its perspective of the conversation even though it has the same structure and content. The downside of using AI is that it is frustrating when you present the content the same way, and it judges you differently. Review collected by and hosted on G2.com.

First impression... this simulation is very helpful. The AI customer gave real world emotions and reactions. Review collected by and hosted on G2.com.

I haven't seen anything yet that is not useful. I will keep you posted. Review collected by and hosted on G2.com.

It's cool to use and easy to make edits. Review collected by and hosted on G2.com.

It's a working process to have it more natural conversation with AI and Agent during simulation Review collected by and hosted on G2.com.

What i like best about Second Nature is how it helps us to equip our sales team with incredible sales skills which gives them the confidence to engage with clients. We use Second Nature in all our organizations to coach and train our sales representatives and it has really proven to be the best of all times.

Secondly,, it is very easy, fast and simple to deploy Second Nature and start using it. I like its artificial intelligence nature which is fantastic and exceptional. Review collected by and hosted on G2.com.

Second Nature makes training and coaching sales representatives easy and simple. It has no limitations so nothing to dislike about it. Review collected by and hosted on G2.com.