---
title: Second Nature AI Reviews
meta_title: 'Second Nature AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 366 reviews by the users' company size, role or industry
  to find out how Second Nature AI works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 366
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Second Nature AI Reviews
**Vendor:** Second Nature  
**Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 366
## About Second Nature AI
Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform&#39;s analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training.



## Second Nature AI Pros & Cons
**What users like:**

- Users value the **sales skill enhancement** provided by Second Nature AI, boosting confidence and engagement in training. (104 reviews)
- Users appreciate the **ease of use** of Second Nature AI, facilitating effective training and user-friendly experiences. (98 reviews)
- Users value the **AI integration** of Second Nature AI, enhancing training and performance tracking for sales reps. (74 reviews)
- Users appreciate the **flexible training options** of Second Nature AI, enhancing skill development and performance for sales reps. (60 reviews)
- Users value the **interactive AI experience** with Jenny, enhancing learning and confidence during training sessions. (57 reviews)
- Users rave about the **interactive coaching features** of Second Nature AI, greatly enhancing their sales training experience. (49 reviews)
- Performance Improvement (41 reviews)
- Helpful (28 reviews)
- Customer Support (25 reviews)
- Intuitive (23 reviews)

**What users dislike:**

- Users experience frustrating moments due to **inaccurate information** , leading to mismatched answers and misunderstandings during conversations. (21 reviews)
- Users find the **learning curve steep** for newcomers, requiring time to adapt to Second Nature AI&#39;s features. (15 reviews)
- Users find that **AI inaccuracies** lead to frustration due to mismatched answers and inconsistent responses during conversations. (14 reviews)
- Users find the **lack of interactivity** frustrating, as it disrupts the flow and limits engagement during sessions. (12 reviews)
- Users find **language issues** hinder accessibility and effectiveness, especially for non-English speakers using Second Nature AI. (11 reviews)
- Users find the **time-consuming learning** curve of Second Nature AI challenging, especially for beginners unfamiliar with the application. (9 reviews)
- Users struggle with **voice recognition issues** in Second Nature AI, making interactions frustrating and derailing conversations frequently. (8 reviews)
- Users report that **serious bugs** hinder usability, causing slow responses and frustrating glitches within the app. (6 reviews)
- Missing Features (6 reviews)
- Users experience **slow performance** , facing lags and delays that hinder effective communication and usability. (6 reviews)

## Second Nature AI Reviews
  ### 1. Artificial intelligence closer to humans

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mehdi B. | Platform Sales Specialist- EMEA, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2023

**What do you like best about Second Nature AI?**

Incredible experience with second nature. Powerful and efficient tool, almost perfect voice recognition. Tracking the pace of the discussion, analyzing speech and key words as well as detecting silence and paraphrases

**What do you dislike about Second Nature AI?**

It's not easy to talk to a computer, it would have been nice to have an animated character which will make the exchange a little more real. Silence detection is sometimes erroneous especially when the exchange contains questions.

**What problems is Second Nature AI solving and how is that benefiting you?**

Customer meetings and presentation issues. Second nature simulation is here to help conduct présenstation, discussion and meeting. We can repeat as much as necessary to be performant, which we can do in real life with customers, so it gives me much more insurance and maturity in my pitch.

**Official Response from Shachar Keidar:**

> Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. 

  ### 2. Very beneficial program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noah B. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about Second Nature AI?**

Jenny is very interactive and helpful when it comes to the script portion of training. 
Being able to ask her questions and interact with her is very insightful of how a real customer would act and talk.

**What do you dislike about Second Nature AI?**

Sometimes when it comes to asking questions or following the script she doesnt always understand what you say, or goes off topic, asks questions again even with a correct response

**What problems is Second Nature AI solving and how is that benefiting you?**

Shes helping me be able to overcome objections, help with being able to rebuttle commonly said phrases. Shes very helpful with learning the call flow process. Very innovative

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! 

  ### 3. Secure and Intelligent Sales Gamechanger

**Rating:** 4.5/5.0 stars

**Reviewed by:** Billy J. | Sales Manager, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is an ideal game changer in the sales department, where calls and conversations are recorded and evaluated to suit business intelligence. Second Nature AI has an exemplary aspect of accelerating the onboarding process, where numerous ways of engagement are deployed. Again, Second Nature AI brings a consistent pattern in the entire sales system.

**What do you dislike about Second Nature AI?**

Second Nature AI has a sustainable form of sales engagement and management, with administrative assistance to clarify the entire formulation. Further, Second Nature AI has a dependable way of satisfactory analysis to strengthen business performance.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI has a robust form of analyzing sales conversations and a systematic reporting formulation. More so, Second Nature AI is consistent in directing various business evaluations, where a steady growth in sales is well attained. Second Nature AI is objective in improving the revenue collection for the entire business system.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 4. A very nice and fantastic application for sales coaching.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bella E. | Sales Manager, Hospitality, Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Second Nature AI?**

So far, Second Nature is the G.O.A.T of the year. It is the best sales coaching approach) application i have ever encountered. It facilitates easy training and coaching of sales representatives with conversation Artificial Intelligence (AI) and training programs to enable them with new skills in order to improve their performance. Second Nature AI integrates well with Learning Management Systems such as Tovuti LMS which makes it more effective.

**What do you dislike about Second Nature AI?**

Second Nature AI is a must have application for training sales representatives. I have not yet experienced any challenges until today.

**What problems is Second Nature AI solving and how is that benefiting you?**

The best and easiest application for sales representatives training i have ever used is Second Nature. It's AI makes it extremely easy to build training courses since it seamlessly integrates with learning management software such as Tovuti LMS. It makes it extremely easy for our sales representatives to easily and confidently engage with customers

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! 

  ### 5. Second Nature has helped me to become more confident on the phone and practice my sales skills.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maximus C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Second Nature AI?**

I like it when it throws out objections randomly in a sales call environment.  I also enjoy the scoring features to ensure I am not talking too fast or using too many filler words.

**What do you dislike about Second Nature AI?**

I wouldn't say I like the fact that sometimes the AI will get confused and continue to repeat the same question repeatedly, despite the fact I used ATR to respond to the question.

**What problems is Second Nature AI solving and how is that benefiting you?**

I have just entered a new industry in sales and it has helped me to become confident talking about our products and selling them. It has also helped my memorization of scripts and value statements.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! 

  ### 6. Well designed programs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aadeeb S. | Brand Manager, Food Production, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Second Nature AI?**

Second Nature AI offers a  user-friendly interface and helps us get real-time visibility into each member's performance without any hassle. The best feature is the conversational AI Jenny that prepares our representatives & managers to practice and learn in a judgment-free zone.

**What do you dislike about Second Nature AI?**

Second Nature AI offers a steep learning curve and may not work well for novice users.  I believe the training sessions and customer support need a bit of improvement.

**What problems is Second Nature AI solving and how is that benefiting you?**

With a virtual AI Bot- Jenny, our team members can practice their sales pitches, product presentations, and slide shares and get real-time feedback on their delivery. Second Nature helps our sales teams improve as they are delivered as part of a well-structured improvement and enablement program.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 7. Next Level Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mushir B. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Second Nature AI?**

Second Nature is next level because it has a huge impact on learners or agents in training who are rather shy going through role plays with their peers. It has helped them hone the skillset needed without the nerves and stress of failure in front of others.

**What do you dislike about Second Nature AI?**

for now there is not much I do not like about it.

**What problems is Second Nature AI solving and how is that benefiting you?**

its solving the real world training needed that you can't find the classroom. It is a huge benefit because the scenarios can be endless and also specific to a certain skillset needed to perform the job a trainee was hired to do.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 8. Great way to roleplay without the pressure of dealing with peers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Second Nature AI?**

That I can repetively practice. Over and over again.  Until I feel comfortable with the task.  I can come back as often as I like.

**What do you dislike about Second Nature AI?**

Jenny doesn't recognize natural deviations from script.  It sends the role play off the rails sometimes.  Once it has deviated, it almost impossible to get back on track

**What problems is Second Nature AI solving and how is that benefiting you?**

Saves time, and manpower.  Not having to dominate a trainers time, to work with one individual.  Allows time to be spent more productively.  Allows to focus on problem areas

**Official Response from Shachar Keidar:**

> Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. 

  ### 9. It's easy to use and I like how it learns as you go.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph B. | Academic Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2023

**What do you like best about Second Nature AI?**

The best thing about Second Nature AI is that I can hop online and press go and practice my most important scenarios, and this allows me to find a lot more confidence in my abilities for the real thing.

**What do you dislike about Second Nature AI?**

The only thing I have disliked is sometimes, it doesn't understand my responses and will ask the same questions twice. Now, this could be the way I am speaking, not the AI itself, but maybe as I use it more and more, this will become less frequent; it doesn't happen often, but when it does, it's a little annoying.

**What problems is Second Nature AI solving and how is that benefiting you?**

The ability to practice my pitches whenever and wherever is excellent. You don't always have someone to listen to you and give you feedback, so this is nice to have it at my fingertips 24/7. It's helping me with the flow of my words and to stop using filler words.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 10. Use Second Nature AI to accelerate and improve your team performance through advanced training.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lulu M. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about Second Nature AI?**

Second Nature AI makes use of the modern age technology in Artificial Intelligence to monitor and evaluate your current performance so as to pinpoint areas that need improvements and give the feedback in real-time plus guidance on how to improve on the identified areas. It has a simplified interface with built-in templates and learning management systems making it easy to get started with creating training materials like videos, tasks and other materials to help improve your team members. It also deliver advanced analytics tool with powerful reporting capabilities to give detailed insights about your training operations like skills acquired and more. It is easy to deliver and roll out new training programs aimed at helping individuals members garner crucial skills to improve overall performance.

**What do you dislike about Second Nature AI?**

Using Second Nature AI has been so easy from my end. The product has an user-friendly user interface with easy access and to use features. The available demo offered allows you to have a better understanding of how each and every features works.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI functionalities in coaching and training administration has been helping us improve our work performance by giving us a platform where we can easily and efficiently delivery training materials to our sales team to ensure they are equipped with the necessary skills required for them to accelerate sales and promote better performance of our products in the market.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! 

  ### 11. A dazzling,smashing,reputable and unswerving Sales Coaching platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandra  C. | Supply Chain Manager , Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Second Nature AI?**

Second Nature AI helps to enrich Sales reps with knowledge and better understanding of our organization products and services.It is simple to use Conversation AI capability to train sales reps through actual discussions hence ease to score them and increase their performance.Second Nature AI integrate with LMS software thus ease coach and train sales reps with engaging training programs.Second Nature AI makes it simple to track performance progress of Sales reps.

**What do you dislike about Second Nature AI?**

Second Nature AI is just amazing and mind-blowing Sales Coaching platform that delivers great benefits and I lack any drawback to highlight.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature improves and ace all sales calls.
Second Nature increases sales process performance.
Second Nature AI enhance growth of revenue.
It's simple to streamline and automate onboarding of new sales reps with Second Nature AI.
It's a reliable tool for sales reps certification and gamification.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 12. Best way to use AI to improve our skills.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinicius B. | Channel Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Second Nature AI?**

You can trainee how many times you want, and the evaluation will be accordingly to your skills development. It's terrific because it says where you need to practice more.

**What do you dislike about Second Nature AI?**

It could start each time differently. When you always begin the same way, you can easily foresee or conduct what you want to achieve. It could have one more "level" to experts where it could be more challenging, but only for them that would like to challenge itself.

**What problems is Second Nature AI solving and how is that benefiting you?**

Help me to comprehend and understand where I could study more and how I could improve my speech. It gives you a detailed evaluation; you only need to pay attention and focus where necessary.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! 

  ### 13. A breathtaking and successful Sales Coaching Software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eva J. | Senior Sales Operations Manager , Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Second Nature AI?**

I'm much delighted that Second Nature AI helps to train sales reps so as to maximize their performance and also to score them.I like how this tool helps to monitor and track progress of sales reps performance.Second Nature AI also makes it easy to build training courses as it integrates with Learning Management Systems hence ease to create sales reps assessment tests and quizzes and also facilitating their certification and gamification.It's easy to increase sales rep engagement with customers.

**What do you dislike about Second Nature AI?**

Sales coaching and training process runs smoothly with Second Nature AI without any interruptions hence I don't have any cons to highlight.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI increases sales reps performance so that they can improve sales pitch process.
It's reliable tool that makes it simple and fast to onboard sales reps.
It's performs better when used for sales simulation.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 14. Works as expected but still not smooth.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jeffery R. | Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Second Nature AI?**

I liked that they show what looks like a real person. It makes it feel less like talking to an AI. I also like that the AI shows reactions as well. The user interface is also easy to use and understand.

**What do you dislike about Second Nature AI?**

I dislike that you can tell that you're talking to an AI. The responses are not smooth or quick, often times when I would say something, by the time I finished and started a new topic. The AI was just catching up. I often had to repeat myself to ensure the AI recognized what I was saying.

**What problems is Second Nature AI solving and how is that benefiting you?**

This allows me as a sales person to get more comfortable communicating with customers. The AI is not perfect but it still gives me the ability to talk to a face over camera.

**Official Response from Shachar Keidar:**

> Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. 

  ### 15. Amazing tool to improve your sales team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Second Nature AI?**

Second Nature user experience is great.  Its simple and easy to use.
Our sales reps can learn at their own pace and time and dont have to go through the training again, and its also fast to deploy for the reps to start training.

**What do you dislike about Second Nature AI?**

It feels like talking to a machine/AI, it will improve over time.
Sometimes AI response is not correct.
The platform meets our requirements.

**What problems is Second Nature AI solving and how is that benefiting you?**

Majorly it would be resources, since it makes my team become more efficient.
Its cost effective and more convenient.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team.

  ### 16. Super excellent,outstanding,advanced,well known and cost-effective tool for coaching our sales reps.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie K. | Sales Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Second Nature AI?**

What i like most about Second Nature AI is the ability to train our sales team on how to deal with clients. We are able to train many sales representatives at the same time and also it allows us to measure each individuals performance. Second Nature AI does not demand much knowledge to use. It has a very responsive, smooth and clean UI which makes it super easy to understand. Since we started using it, we have had a very nice experience and until today it has never disappointed us.

**What do you dislike about Second Nature AI?**

Second Nature AI has completely changed our sales team. It has brought a very huge impact in our organization and i can't think of anything negative about it.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is a very stable, phenomenal and affordable tool to train sales team. It allows us to train many sales representatives at the same time without having any issues. It is clean and modern.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 17. A check-up for sales enablement well-being

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meg W. | AI Product Manager, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is a must have for any company that want to fuel growth. It provides concrete direction on how to make our product better and also identify gaps where our sales team lacks understanding of our product.

It's incredible that we invested in this technology that makes us the best and puts the fire power behind it which is one way to make sure that we are prepared to sell and deliver true value.

Regular analytics reports gave us insights that shows how well sales reps understand our products and their ability to adhere to the sales process.

**What do you dislike about Second Nature AI?**

Second Nature AI is straightforward. Unlike other solutions that we evaluated. It just worked. When we looked at other tools, it was such a pain to just get access to the tool.

**What problems is Second Nature AI solving and how is that benefiting you?**

The best thing is how competitive the sales reps have become.

Our sales team is becoming more comfortable speaking about new products.

The sales team is more prepared to answer questions that come from clients.

Product Marketing is no longer seen as a bottleneck for knowledge.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 18. Preternatural, inexplicable, providential, mindtickler tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xavier B. | Customer Quality Manager, Wireless, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Second Nature AI?**

I love Second Nature AI and our reps do as well because it is very very easy to access and we can perform better missions which are really the scenario-based approaches. It makes it easier for me in my role and responsibility to connect the dots for sales reps to make it easier to learn quickly and attain specific productivity metrics. Second Nature AI provided us with a perfect combination of training, coaching and analytics delivered as a single user experience. Within the system, we pull analytics and other metrics we can use to see how effective the enablement efforts we're putting forward are working. For me that was a huge value add-in, just taking all the content we have and allowing reps to consume it and really test them for the areas that they may need a little bit more help on.

**What do you dislike about Second Nature AI?**

By default, when you introduce new technology, there is apprehension. We feared frontline managers and reps might be reluctant to adopt the new technology. Surprisingly the program was so successful that, within six months of deployment, Second Nature was leveraged by 60% of our sales teams globally.

**What problems is Second Nature AI solving and how is that benefiting you?**

It may be intense but it gives new reps the confidence to pitch the product, and they need it because once the training is over there is a real customer waiting for them. Reps learned faster and in-persion sessions were made more discussion and role-play oriented. Provided reps with a chance to rehearse and demonstrate readiness before they ever engaged with live prospects.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 19. SECOND NATURE AI...... OUR SALES TEAM TRAINER.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Herbert K. | Specialist Tour Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is a brilliant and super amazing platform i have used for more than 3 years now. It offers fantastic training sessions which has helped us to improve our sales skills and the most important is enabling us to handle our customers in a very professional manner. I like the fact that it has helped us to identify our weaknesses and improve on them. I like the fact that Second Nature AI has no limit as to how many people can be trained at the same time and this has helped our sales team to learn and improve their sales skills altogether. I'm very much pleased to have such a great tool in our organization.

**What do you dislike about Second Nature AI?**

I have nothing to complain about. Second Nature AI has helped us to conduct sales training processes more effectively and effortlessly. I recommend it.

**What problems is Second Nature AI solving and how is that benefiting you?**

One of the benefits of Second Nature AI is that it doesn't require extra knowledge to use it. It's smooth, friendly, straightforward and helpful. I like how their support team responds quick when you need help. Their services are exceptional and topnotch. It keeps our sales team informed and engaged.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 20. **SECOND NATURE AI REVIEW!INCREDIBLE,OUTSTANDING AND EXCEPTIONAL TOOL FOR COACHING OUR SALES TEAM**.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tammy M. | Sales Executive, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is unmatchable, incomparable, outstanding, robust and user-friendly platform for coaching our sales team.
Their customer support team responds quick when you contact them.
I love how Second Nature AI allows us to train many people at the same time and give score per each individual performance.
Second Nature AI support team is the best i have ever interacted with,very responsive, supportive and friendly.
Again, i like the fact that it allows us to practice all our sales pitches and product presentations.
Cost effective, advanced and very helpful.

**What do you dislike about Second Nature AI?**

Second Nature AI is second to none. It's the best and number one ranked tool for coaching sales team.
For me, I got completely nothing to dislike about it as it meets our goals.

**What problems is Second Nature AI solving and how is that benefiting you?**

I like Second Nature AI, it makes our work more easier and effective.
It's an excellent and exceptional application for sales team training.
Very flexible, trustworthy and reliable.
Excellent and supportive customer support team.
I like the features it supports which are so smooth and very effective.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 21. My remarkable experience with Second Nature AI. Best sales team coaching application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel N. | Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Second Nature AI?**

We have been using Second Nature AI for the past 4 years and it has been of great help to our company. It is a great and exceptional tool which has a very simple and easy UI and UX. It is super easy to interact with and it helps us to train our sales reps to improve their sales skills. Additionally, Second Nature AI is cost friendly thus making it affordable.

**What do you dislike about Second Nature AI?**

One of the challenges is training someone who has never used this program before. It's a little bit cumbersome and it may take some time to understand it.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is the best and most secure sales coaching, sales training and onboarding application. It is the best i have ever used and it has a great and responsive support team. I like how it allows us to coach and train many people at the same time thus saving much time. It has a very intuitive and user-friendly interface which makes it super easy to learn, understand and it makes it easy to monitor team's performance.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 22. Thanks to Coach Jenny, training becomes easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah W. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Second Nature AI?**

I really like Second Nature AI because it is a robust sales coaching tool that has everything necessary to proceed with the right teaching of teams to provide a good sales experience to clients and to improve their management of them. It is a software that is very complete, and mostly, I like the fact that it improves the skills of the members over time, with courses that are interactive and entertaining to the user; the "gamification" aspect of this solution is the best one I have seen yet, because it allows the members to stimulate their skills with the competition leaderboard, improving efficiency and productivity thanks to the way that the progress is tracked into the leaderboard, and it allows us to study the competitive aspect of each of them. The Coach "Jenny" is very useful, and it works perfectly fine delivering feedback, challenges, questions, and more; it is a great tool to implement for the members to practice thoroughly and become more skilled every day.

**What do you dislike about Second Nature AI?**

I honestly did not find anything to dislike about Second Nature AI; it is a strong tool that does its job, and it is also budget-friendly; we were able to implement it in a short time, and the user interface is not difficult to set up, it comes with a very interactive interface that has every necessary tool in an easy location, and it is not difficult to learn how to use each one of the features to get the most out of it. My experience with this software has been very positive.

**What problems is Second Nature AI solving and how is that benefiting you?**

With Second Nature AI, we have been able to provide good coaching lessons to our employees that are actually useful, and it has been able to provide good results. When it comes to sales, it is important to give the employees the knowledge that they need to be able to join the workforce properly and attend to clients in a positive manner, helping increase sales and close deals. I have been in charge of creating and managing the courses in Second Nature AI, and it has been a great experience to work with this tool and provide a great learning experience for new employees. The coaching of employees has been very quick, and they are able to improve their skills every day, and as a result, we have been able to improve our sales with consistency over time.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 23. The most effective,straightforward and best productive sales tracking platform.The Second Nature AI.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roy R. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Second Nature AI?**

First, I must disclose the fact that Second Nature AI is second to none. It is incomparable and unbeatable. 
It has helped us add fantastic and professional skills to our sales reps thus giving them more confidence when dealing with customers. 
I like how it keeps our sales representatives well informed. 
Also, the ability to give scores per each individual performance. 
Getting started with Second Nature AI is very easy and straightforward.

**What do you dislike about Second Nature AI?**

To be sincere, i lack completely nothing to dislike about Second Nature AI.
We have been using it for more than 3 years and it has always been of great help.

**What problems is Second Nature AI solving and how is that benefiting you?**

The best application i have ever encountered for sales coaching and sales acceleration is Second Nature AI.
It has the best technical support team.
Second Nature AI improve confidence so that it can be easy to deal with clients.
It is fun to use this tool.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 24. Very effective and useful application to improve the interaction between producers and customers.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher M. | Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

For more than 3 years we have been using Second Nature AI to help sales representatives learn and improve sales strategies.
It is fun using Second Nature AI and it has always worked perfectly for us.
Jenny is very interactive and intelligent.
Second Nature AI will never frustrate you when it comes to courses authoring and we are able to set goals and achieve them.
Another benefit is the ability to coach many people at the same.
It is not pricey but cost friendly.

**What do you dislike about Second Nature AI?**

The only challenge i have ever experienced is when it comes to coach someone who has never used or is familiar with this great application. It takes some time for them to adapt it.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is a great, robust, interactive and exceptional application for sales coaching.
It is cost effective thus making it affordable to all sizes of companies.
Excellent services from their customer support.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 25. Second Nature AI is the best productive sales monitoring application.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra V. | Sales Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

First, I must disclose the fact that I'm a glad user of Second Nature AI.
It is very effective and efficient to coach marketing team with Second Nature AI.
Great and professional customer support team, they offer excellent services for incredible user experience.
It provides understandable demos which makes it easy to use.
Easy to monitor team's performance.
Availability of support team.

**What do you dislike about Second Nature AI?**

Second Nature AI is very attractive and interactive.
Has a very user-friendly and intuitive interface which is quite easy to navigate through.
It's amazing, pocket friendly and no dislikes.

**What problems is Second Nature AI solving and how is that benefiting you?**

With Second Nature AI, it's easy to coach large groups of sales reps.
I find it very easy and fast to create any kind of sales training and conversations.
I like video call simulation which uses an AI called "Jenny" which makes the sales reps gain a lot of confidence when engaging with customers.
Second Nature AI has no limits on the number of sales trainees you can train simultaneously.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 26. ''Top global sales coaching solution.''

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy  T. | Senior Sales Consultant , Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

Second Nature AI has made the impossible to become possible. Our sales department have benefited from the coaching that is performed using this impressive software. Through these training sections we have been able to improve our experience and most importantly we are handling our clients in the best way possible. As for me, my confidence on how to handle things has increased. The customer service is helping in handling the most complicated problems that arise while using the platform. Using this platform one can easily understand on the weak areas and easily improve on them.

**What do you dislike about Second Nature AI?**

All thing are made right with Second Nature AI. I have used the platform for some time now. I have no complains at all.

**What problems is Second Nature AI solving and how is that benefiting you?**

Through the sales coaching we have improved on our task performance. It is a simple platform to work with. It is cost effective hence a good choice for us. We have improved on the way of handling clients.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 27. Best customer support,user-friendly,intuitive,exceptional & excellent tool for sales team training.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veronica K. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is second to none.
It has helped us much to add incredible skills to our sales team and giving them more confidence especially when it comes to dealing with clients.
Second Nature AI keeps our team well informed and engaged.
 I love how it allows us to give score per each individual performance and it has a very responsive and helpful customer support team.

**What do you dislike about Second Nature AI?**

Second Nature AI is very much informative, educative, interactive and very beneficial.
For almost 3 years now i can't remember anything that disappointed us so i got nothing to dislike.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is an outstanding and effective solution for sales team coaching.
I like its intuitiveness and user-friendliness.
Also, it is not expensive compared to other alternatives.
It helps our sales team to learn more sales strategies making it easier to engage with customers.
It is very easy to navigate through.
Excellent services from their customer support.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 28. Best way to train and improve sales skills

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paula S. | Key Account Manager , Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

I like that it has no limit as to how many people can be trained at the same time. This allows allnour team members to learn and improve their skills together.

I also love that it gives score and certificate after every completed training session, this makes it easy and possible to see how they are performing in real time.

I also noticed that second nature's emulation feature run perfectly well. We were able to take the tests without any problems or interruptions.

**What do you dislike about Second Nature AI?**

Sincerely, the greatest and most cutting-edge platform for training sales teams is Second Nature AI. I've used it for a while and haven't encountered any drawbacks.

**What problems is Second Nature AI solving and how is that benefiting you?**

It has a variety of tools that help the sales team perform better and put newly learned information to use. The interview simulator is one of the features we value the most; it has a guide for making sales calls, a list of typical questions, a calendar for task management, and an alert system to keep track of scheduled meetings. allowing our sellers to develop their business skills effectively.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 29. This type of training is fun and interactive. It keeps the trainee engaged and informed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cameron W. | Senior Benefits Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Second Nature AI?**

The most valuable part of this training simulation is Jenny's interactive responses. She listens well and typically responds accordingly. The upside to this program is that it is accessible at any time to practice and sharpen the trainee's sales skills.

**What do you dislike about Second Nature AI?**

The least helpful part of this simulation training is the response type. Real calls have a wide range of responses and obstacles to overcome. Jenny only provided a fraction of the responses we encounter during live calls.

**What problems is Second Nature AI solving and how is that benefiting you?**

It helps me hone my ATR skills to move forward in the call flow. Second Nature is almost like talking to a person in real-time, which helps with the anxiousness and reminds me that I am in control of my calls.

**Official Response from Shachar Keidar:**

> Thank you for taking the time to write this review! Your feedback is appreciated and has been forwarded to the relevant team :)

  ### 30. Stable, advanced, robust and user-friendly tool for sales team coaching.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darwin M. | Sales Director, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Second Nature AI?**

For the past 2+ years, we have been using Second Nature AI and it has really helped a lot to add skills to our sales representatives as well as giving them more confidence when dealing with clients. Second Nature has a very intuitive and user-friendly interface which makes it very simple to use. Their customer service is top notch and very helpful. I like how it is fun and interactive since it keeps our sales reps informed and engaged.

**What do you dislike about Second Nature AI?**

Everything is in one place thus making it easy to work with and it's very helpful and useful sales team training application and the best place to find all products information in one place. It has all what takes to keep your sales reps well informed. Second Nature AI is second to none.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is the real G.O.A.T (Greatest Of All Times) application for sales team training. Another advantage is the features it supports, they are very effective, advanced and smooth. Finally, it has a very simple UI and UX.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 31. Exceptional and outstanding application for training our sales team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott A. | Sales Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Second Nature AI?**

Second Nature AI does a very fantastic and incredible job since it allows us to train our sales team to improve their sales skills.
I like how their customer support team responds fast once you contact them and they are able to solve all our issues.
It helps us to give score per each individual performance.
We are able to coach many sales representatives at the same time and ability to measure each individuals performance in real-time.
Very responsive, friendly and supportive support team.

**What do you dislike about Second Nature AI?**

Second Nature AI can be a little bit overwhelming especially for new beginners.
It may take some time to learn and understand.

**What problems is Second Nature AI solving and how is that benefiting you?**

I love how Second Nature AI integrates well with other applications such as LMS (Learning Management System) and zoom.
Great and very responsive support team, they are able to handle our issues on time and very professional.
Affordability,Second Nature AI is affordable since it has friendly pricing terms.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 32. Improving the sales skills in the organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Esther M. | Assistant Store Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is a helpful software to carry out the training of new hires efficiently. Its platform is very clean and modern, easy to use because everything is easily located and it does not feel crowded. I like the coaching implementation to help members learn faster because it gives feedback based on the individual performance instead of just giving general feedback, it allows all the members to learn at their own pace and learn in a different environment than the usual, to improve following the implemented courses in the platform. Also, its system motivates the members to keep improving thanks to the gamification of the courses, providing leaderboards and making simple tasks look more fun and visually appealing every day.

**What do you dislike about Second Nature AI?**

Generally,  I think that Second Nature works pretty well; however, there are some areas in which it could be improved so the performance of the software is better, for example, it needs a good connection for all the items in the dashboard to load properly, and some members have expressed that they haven't been able to properly access it when their bandwidth connection is low. Another thing that could be improved is the coach AI to be more customized when answering doubts and things like that.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI is a solution that helped us train several of our new hires and provide them with helpful tools regarding sales techniques that would improve their abilities in the workforce and as a result, increase client engagement in our store. For me, the management and tracking of the members' learning stages and progress was incredibly helpful and saved me a lot of time, because the reports provided by Second Nature AI were very detailed and helped me figure out different skills presented by the teams, along with the leaderboards, which allowed me to locate the different talents.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 33. Second Nature allows you to optimize the fluidity in the negotiation with clients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ylia A. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Second Nature AI?**

I loved the video call simulation; this simulation allows our sales agents to gain confidence and develop a correct dialogue with future clients; this simulation is entirely fluid and uses an AI called "Jenny" that will make the sales agents gain confidence and be fluent in the dialogue.

I liked the slideshow simulation; this function is essential for our agents to present a business plan or service structure; this function helps our agents to practice dialogue correctly. In addition, I loved the certification system; this system allows sales management certificates to be issued only to the agents with the highest performance and who correctly pass the test; with this function, you will be able to see in real-time the qualification of each employee, you will be able to see the conversation practices and the answers that each employee gave, I love being able to see this information from this dashboard, it helps me understand the performance of sales agents.

**What do you dislike about Second Nature AI?**

Honestly, Second Nature behaved according to our needs and provided a handy system for coaching new sales agents through learning roles. Learning and access to AI Jenny was never interrupted; in addition, Second Nature has a service that can be taken everywhere, does not consume much internet capacity, does not consume much space on the devices and does not consume much performance of the device, which makes it a good platform for learning.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature has proven to be a handy platform for our entire real estate business. For us, the sales and purchases of new properties is a critical issue, so this platform has ensured that our negotiation system is benefited; this platform has been used in our project area so that our employees can learn to function during the presentation of new projects, the simulation of slides in Second Nature has made it possible for our employees, to have a better presentation of information.

In general, Second Nature has made our company more fluent in presenting information; it has been a handy software to train most of our real estate agents with new techniques to retain clients in negotiating properties.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 34. Very useful platform to improve the interaction process between vendors and customers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eolimary P. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Second Nature AI?**

1. The AI works perfectly to qualify the test for each vendor agent; it can detect failures during the tests, it can collect all the information and give a total score at the end of each test; this is positive since it does not have to grade this manually, the AI does everything.
2. It has no limits on the number of salespeople you can train simultaneously; that's good because you can prepare a large sales group simultaneously, so they all study and participate in the same test simultaneously.
3. Offered certificates after completing an assigned test. This is very good since all these certificates can be used for the resume of our employees.
4. I love the gamification function since it allows me to visualize the positioning of our sellers depending on their scores in the tests carried out in total. This gamification helps me understand which seller has the most capacity and knowledge.
5. The emulation system for every test run at Second Nature worked flawlessly, which was vital, so our employees didn't have interruptions during every test.
6. Excellent LMS function allows you to create a list of courses for your sellers; you can create a new course, modify the simulation method for that course, and modify many more details.

**What do you dislike about Second Nature AI?**

I didn't find any relevant problems within Second Nature; when using it, I found it to be a fairly easy platform to control, and I was able to adapt to LMS Management quickly features and AI test management features in sales, which meant that we were able to get positive results every time with Second Nature. So far, I have no complaints about this software; it has worked great.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature achieved that most of our salespeople have continuous learning to deal more efficiently with clients during the negotiation process. I have loved the general experience that I obtained with this platform; it has been a database where I have been able to consult in real-time the learning of my salespeople in my finance company; I can know what qualification they have obtained in a test carried out by the AI from Second Nature.

I can know the position of each employee in the gamification table; I can understand the exact data of the responses of each employee in each test carried out. I love how I was able to manage the learning of our salespeople fully; this has allowed us to close more sales in the short and medium term. Although we no longer use Second Nature, our sales agents have gained extensive knowledge thanks to this platform.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 35. Efficient, reliable and stable tool for training sales team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fivel S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Second Nature AI?**

We have been using Second Nature AI for the past two years. It have helped alot to add skills to our sales team as well as gaining more confidence when handling new clients. We are able to train many sales representative at the same time and aslo measure each sales representative  performance in realtime. It integrates well with other applications like zoom and aslo many learning management systems(LMS). Customer support is very helpful and they are able to handle our issues very professional.

**What do you dislike about Second Nature AI?**

Second nature AI takes some time for new users to be able to use the application. The training of new users takes long time and resources during the implementation stage.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI has helped alot for our sales representative to add more skills on sales that's leads to more revenue to  the company. It integrates well with other applications. Customer support is very available and they are able to handle our issues very professional.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 36. Second Nature AI is a game-changer and robust platform for sales coaching.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maurice K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about Second Nature AI?**

I have used Second Nature AI for 3+ years and what pleases me most is their support team, very responsive, supportive and professional.
I like the fact that it scales up sales coaching and training to improve our sales reps performance.
Ability to train many people at the same time.
It seamlessly integrates with video conferencing tools and learning management system which makes it super easy for sales reps to engage and interact during online training courses.
It has a very simple UI and UX.
It's cost friendly.

**What do you dislike about Second Nature AI?**

To be sincere, i haven't found anything least helpful with this great and robust tool. It's very intuitive, user-friendly and very helpful.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI saves a lot of time and effort.
Enhance sales training through personalized paths and video simulations.
Second Nature AI is user-friendly, intuitive and very interactive.
It seamlessly integrates with learning management system.
Has a very nice UI and UX.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 37. ****SECOND NATURE AI!!! OUR SALES TEAM COACHING ARENA!! ***.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shirley M. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Second Nature AI?**

Second Nature AI is a powerful and game-changer tool for sales team coaching. What i love most about it is that it has a very simple UI and UX and it is cost friendly. It's training is enjoyable and fun so our sales team can't get enough of it. Jenny helps our team to gain much confidence in order to interact with clients and handle them professionally. It's greatest of all times and best of all times sales team training platform.

**What do you dislike about Second Nature AI?**

Second Nature AI has nothing to dislike. It's a brilliant and effective tool for sales team coaching.

**What problems is Second Nature AI solving and how is that benefiting you?**

I love the fact that Second Nature AI integrates well with other great applications for conferencing such as Zoom. It is easy to configure and the team behind it is the best to work with, very helpful and available anytime. I recommend Second Nature AI. The best of all times.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 38. Second Nature AI is unmatchable, unbeatable, very unique and robust sales team coaching platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jerald K. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Second Nature AI?**

I love Second Nature AI. It's one of the best application for sales team coaching.
Since I started using it i have had a very nice experience and up to date it has never frustrated me.
It allows us to practice all our sales pitches and product presentations.
It is very unique, robust and very interactive and informative.
The features it supports are very smooth, advanced and effective.

**What do you dislike about Second Nature AI?**

So far so good. Since the first day i started using Second Nature AI, i can't remember anything that disappointed me. It's a brilliant tool for sales team coaching.

**What problems is Second Nature AI solving and how is that benefiting you?**

For the past 3 years i have been using second nature ai, it has helped us improve and achieve more potential market leads.
Another advantage is how it allows us train many people at the same time thus saving much time.
Compared to other alternatives, Second Nature AI is cost effective.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 39. ROBUST AND EXCEPTIONAL TOOL FOR SALES COACHING.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Smith M. | Sales Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Second Nature AI?**

I have used Second Nature AI for the past 2 years and what i love most about it is how it allows us to train our sales team effectively.
I like how it makes it easy to train many people at the same time.
Second Nature AI has a very simple UI and UX.
Also, it is cost effective thus making it affordable.
Since we started using it, it has helped us to achieve more potential market leads.
Very responsive and supportive support team.

**What do you dislike about Second Nature AI?**

One of the challenges i have ever encountered is training someone who is not familiar with the application or has never used it before.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI has a very simple configuration process.
It is very safe and secure.
It has a friendly pricing terms.
It is easy to train large group of people.
My best experience is working with Jenny. She is so interactive.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 40. Greater satisfaction to obtain short-term sales.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ana G. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Second Nature AI?**

- You can measure the learning process in real-time, allowing you to see each sales agent's qualification and performance in each test.
- You can train several agents simultaneously, configuring and managing various tests for each.
- It offers very realistic tests, such as calls or chats, so agents can interact virtually with a client.
- The AI can automatically detect each agent's performance and returns a rating result.
- An easy-to-use platform, you can train your agents without having so much knowledge of how the platform works.

**What do you dislike about Second Nature AI?**

Second Nature's high cost was the main reason to stop using it. This software performed excellently to train our agents and have more sales in the short and long term, but we could not continue paying the high costs of this artificial intelligence.

**What problems is Second Nature AI solving and how is that benefiting you?**

- This platform helped us to train our agents automatically, with various tests to optimize attention to potential customers.
- Allowed us to train agents faster since AI makes us gain knowledge more quickly.
- It allowed us to detect failures or inconsistencies in time so as not to let agents with poor qualifications directly attend to potential customers.
- Helped us to obtain more sales in the short term, and greater satisfaction during the negotiation process with clients.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 41. BREATHTAKING, MAGNIFICENT, SPECTACULAR, WONDROUS AND MAJESTIC TOOL FOR SALES COACHING.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles K. | Assistant Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Second Nature AI?**

To be sincere, Second Nature AI has helped us improve our sales in a very big way. It has a modern look and it's very interactive. I love Jenny, she helps our team to have a very detailed practice so that they can have a great confidence especially when dealing with customers. All the features it supports are very intuitive and easy to learn. It provides a better way to handle sales and in fact, it has done marvelous in our company. Also, i like how it makes it extremely easy to monitor sales progress.

**What do you dislike about Second Nature AI?**

To be sincere, Second Nature AI is the best and advanced platform for sales team training. I have used it for quite a long time and i haven't experienced any downfalls.

**What problems is Second Nature AI solving and how is that benefiting you?**

Second Nature AI has helped us improve and streamline our sales processes thus increasing productivity. It's a game changer, spectacular and robust tool for sales coaching. Additionally, their support team is the best to work with, their services are exceptional, excellent and topnotch.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 42. I really like Jenny the robot so far :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** tyler m. | Senior Medicare Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Second Nature AI?**

I like how interactive it is! Not only that it actually responds to me, its really nice how I have something (or someone) I am able to practice with in a comfortable, safe envirment!

**What do you dislike about Second Nature AI?**

The downside of using this program is how... well, how robotic it is. Its not like talking with a human, if I say something wrong it doesn't notice at all. Not only that it doesn't understand ATR at all...

**What problems is Second Nature AI solving and how is that benefiting you?**

It is allowing me to practice what I need to say, while hearing a response so that I can talk more naturally and have actual practice with talking. I know that it doesn't respond how I expect it to sometimes, but its better than talking into a mirror!

**Official Response from Shachar Keidar:**

> Thank you for the review and for taking the time to fill it! Keep having fun practicing your sales pitch! 

  ### 43. great training option

**Rating:** 4.5/5.0 stars

**Reviewed by:** James C. | Senior Benefit Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Second Nature AI?**

Lots of practices compared to live one on one and is tailored to my companies needs

**What do you dislike about Second Nature AI?**

Feel like i am becoming a little too robotic

**What problems is Second Nature AI solving and how is that benefiting you?**

asking direct questions and keeping to process

**Official Response from Shachar Keidar:**

> Thank you for taking the time to write this review! Your feedback is appreciated and has been forwarded to the relevant team :)

  ### 44. Awesome Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Faye G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Second Nature AI?**

I love how interactive the program is. I feel like I am getting great practice. I feel better prepared to go into the sales floor. I also like how I can see my feedback.

**What do you dislike about Second Nature AI?**

I do not think anything is needed at this time.

**What problems is Second Nature AI solving and how is that benefiting you?**

It is helping me enhance my knowledge and ATR skills to become a better agent on the floor. I also like how many times I can practice and review my progress daily.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 45. Jennie; the relentless AI machine

**Rating:** 2.5/5.0 stars

**Reviewed by:** Patrick S. | Civilian Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Second Nature AI?**

Second nature is great for practicing my pitch and common onjections in rral time in front of someone. Although Jennie is not a real person, and simply an AI bot with loaded questions and responses.

**What do you dislike about Second Nature AI?**

I dislike how clunky the AI bot it. Sometimes it definitely doesn't feel nataural or real. Also, you can say the certain keywords she wants to hear and still get a 100%

**What problems is Second Nature AI solving and how is that benefiting you?**

The help our sales team practice pitches in a no stress environment. You can take it as many times as you want, and continue to improve results.

**Official Response from Shachar Keidar:**

> We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team 

  ### 46. Cutting-edge tool to improve sales operations and therefore revenue

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fredrick K. | Sales and marketing associate , Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Second Nature AI?**

This tool has enabled us to accurately predict sales patterns from its AI capabilities which we use to make critical sales decisions. I like the Jenny AI which helps reps to practice conversations and it gives analysis of your conversations instantly. This helps reps to increase their confidence when dealing with customers. I like how it enables us to track the performance of all reps without having to review recordings.

**What do you dislike about Second Nature AI?**

This tool does not have a dedicated mobile app which would be useful so as to access this platform on the go. It would also be nice if this software would support multiple languages so that it can be deployed in any location. Aside from that we are impressed with the impact second nature AI has had in our sales department.

**What problems is Second Nature AI solving and how is that benefiting you?**

We deployed second nature AI in our company to utilize its artificial intelligence and machine learning capabilities to improve our sales processes. It plays a critical role in helping us to automate sales processes so as to identify areas where sales can do better. It has boosted our productivity levels substantially through lead scoring and targeted email campaigns. Second nature AI has enabled us to be scalable in our sales operations which has increased revenue.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 47. Best way to practice sales pitch

**Rating:** 4.5/5.0 stars

**Reviewed by:** shirley C. | Sales supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Second Nature AI?**

I loke that it has a very simple UI, its easy to use.

I also like that Jenny the AI has very interactive responses, asks very challenging questions and informative feedback that is key to making me a better sales rep.

I also like the convenience, i can hop online and practice sales pitch without needing to go to any physical class or to find a role play partner.

**What do you dislike about Second Nature AI?**

No dislikes from me, but i hope they keep updating and adding more responses for jenny, thisnis because in a real call with a real person the responses are a lot more detailed and varying.

**What problems is Second Nature AI solving and how is that benefiting you?**

Provides a fast, efficient and convenient way to train our sales team especially the new ones about our sales process and products.

Allows us to easily and conveniently monitor our sales team progress and perfomance per individual.

Improve our sales team effectiveness and success on sales calls by having a readily available sales call training and role call partner in Jenny the AI.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! 

  ### 48. Unique and enhanced tool to boost your knowledge on sales skills

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sue T. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Second Nature AI?**

You are able to monitor the progress of your sales agent in real time.

Secondly is that second nature eliminates the technical resources required by user henceforth making it easier to use. I can also pin point that the UX and UI is simply Perfect!

**What do you dislike about Second Nature AI?**

The AI in second nature is too complex and thus requires a high network speed to work effective thus with this comes additional cost hence abit expensive.

But i can also agree that voice recognition is hyper sound sensitive and this feature can be an advantage to the users!

**What problems is Second Nature AI solving and how is that benefiting you?**

- The first issue Second Nature has solved for us is the evaluation of our employees performance, the process used to be time consuming but woth the use of Second Nature we are able to assess their performance easily and faster.

-also allows customization of Metrics through the ML and enhance the use of AI (jenny) this makes it better to use!

**Official Response from Shachar Keidar:**

> Thank you for taking the time to write this great review! Your feedback has been forwarded to the relevant team.

  ### 49. Bringing AI into the sales domain to improve sales pitches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gayathri E. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Second Nature AI?**

This product's concept is unique; It helps train sales professionals to improve their sales pitch and bring in unique ideas to sell the product. The AI-based interaction to evaluate the sales ideas helps the organisation's sales team in a big way.

**What do you dislike about Second Nature AI?**

Like every other AI insecurities , AI cannot help or train any individual for various situations , Even thought it helps the sales person to stream line and work in most effective way , the same can be shared by that trained individual rather than get into the product again for the help.

**What problems is Second Nature AI solving and how is that benefiting you?**

Anyone coming into the organization with sales expertise are greatly benifites with its AI capabilties where the person can improve their sales pitch and evaluate the same , This avoid the org to work on the tranining the employees work in sales department.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 

  ### 50. Fantastic Reasons For Choosing SN AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bita. B. | Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2023

**What do you like best about Second Nature AI?**

Sales reps are able to practice sales conversations in safe, private environment get real time feedback and hints from the sales simulator and see how top reps do it.
It allows you pratice all your sales pitches, product presentations,slide shares etc.
Jenny is programmed to act like a real customer,asking about competition,value and other topics.She give you feedback after each practice sessions which really is helpful to figure out points.

**What do you dislike about Second Nature AI?**

Second Nature AI allows me to find a lot more confidence in my abilities for the real things, personally everything is perfect no dislikes.

**What problems is Second Nature AI solving and how is that benefiting you?**

It enables us to accurately predict sales patterns from it's AI capabilities which we use to make critical sales decisions.It takes fewer resources and allows us to train large groups without feeling light on resources.The timely data analytics have enhanced transparent decision making and planning from each department.

**Official Response from Shachar Keidar:**

> Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! 


## Second Nature AI Discussions
  - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote
  - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment

- [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A56%3A46+-0500&secure%5Bsession_id%5D=99877527-77f9-4582-9094-a6f2dfe3e605&secure%5Btoken%5D=ca290b26163cb1690cf9eaabd442050bfd5890afa0b86ff64fc8828037f59574&format=llm_user)
## Second Nature AI Integrations
  - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews)
  - [Docebo](https://www.g2.com/products/docebo/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews)
  - [Workday Learning](https://www.g2.com/products/workday-learning/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)

## Second Nature AI Features
**Training & eLearning**
- Content Creation
- Content Libraries

**Course Authoring**
- Course Builder
- Questions
- Instructor-Led Training
- Customized Learning Paths
- Video simulations

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Platform - AI Sales Roleplay Tools**
- Skill-Based Certification 
- Low-Latency Conversations
- Cross-system Integration
- Roleplay Buyer Simulation
- Methodology Alignment

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Course Management**
- Gamification
- Assessments
- Certifications
- Manager Portals
- Feedback

**Agentic AI - Course Authoring**
- Adaptive Learning
- Natural Language Interaction

**Customization - AI Sales Roleplay Tools**
- Scenario Creation
- Customizable AI Personas
- Multiple Roleplay Type

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Platform**
- File support
- Mobile support
- Integration

**Feedback Analysis - AI Sales Roleplay Tools**
- Roleplay Reviews
- Real-Time AI Coaching & Feedback
- Speech Analysis
- Performance Scoring & Analytics

**Onboarding**
- Documentation
- Coaching
- Programs

**Generative AI**
- AI Text Summarization

**Agentic AI - AI Sales Roleplay Tools**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Generative AI**
- AI Text-to-Speech

## Top Second Nature AI Alternatives
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