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RWS Tridion Docs Reviews & Product Details

SP
Student
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RWS Tridion Docs?

A lot of options to work with. Components, Component Templates etc. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Docs?

Need to add a lot of our own add on to suit our needs. (with SDL Tridion 2013 at least) Review collected by and hosted on G2.com.

What problems is RWS Tridion Docs solving and how is that benefiting you?

Content Management. Reusing components, creating templates, schemas is easy to do. Review collected by and hosted on G2.com.

RWS Tridion Docs Overview

What is RWS Tridion Docs?

RWS Tridion Docs is a DITA-based Component Content Management System (CCMS) that allows enterprises to optimize and automate complex content processes at scale and with confidence. With Tridion Docs you can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance in 11 categories across business and technology criteria. It outperformed the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

RWS Tridion Docs Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Spanish, Chinese (Simplified)
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Product Description

RWS Tridion Docs offers a complete content lifecycle solution based on structured content. From creation to delivery, our enterprise DITA-based CCMS helps you: • Author and review content in an intuitive and collaborative manner • Increase productivity by applying Generative AI and reusing existing content • Gain powerful granular control and content variation support • Reduce translation time and optimize management of multilingual content • Deploy an omnichannel content delivery strategy • Reach goals faster with intent-based search, guided experiences and intelligent content discovery


Seller Details
Seller
RWS
Company Website
Year Founded
1958
HQ Location
Chalfont St Peter
Twitter
@RWSGroup
16,117 Twitter followers
LinkedIn® Page
www.linkedin.com
8,583 employees on LinkedIn®
Ownership
RWS HOLDINGS PLC
Total Revenue (USD mm)
$940
Description

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.


JP
Overview Provided by:
Marketer | Customer Champion | Renewable energy

Recent RWS Tridion Docs Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"reliable, good core functions, but poor usability and prone to complexity"
Relibable ability to handle massive amounts of content with multiple users and types of publications. Somewhat flexible within DITA standards. We d...
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"SDL Review"
The option to reuse content using this CMS.
SP
Shivani P.Enterprise (> 1000 emp.)
4.5 out of 5
"SDL Tridion Review"
A lot of options to work with. Components, Component Templates etc.

RWS Tridion Docs Media

Official Downloads

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Have you used RWS Tridion Docs before?
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3 RWS Tridion Docs Reviews

4.2 out of 5
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3 RWS Tridion Docs Reviews
4.2 out of 5
3 RWS Tridion Docs Reviews
4.2 out of 5
G2 reviews are authentic and verified.
Verified User in Medical Devices
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about RWS Tridion Docs?

Relibable ability to handle massive amounts of content with multiple users and types of publications. Somewhat flexible within DITA standards. We depend on this system daily for authoring, editing, and publishing, along with managing translations (export/import/publish). Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Docs?

Repetitive/bulk tasks are excessively laborious. Overall UX is poor. Proprietary features (variables and conditions) can be 'gotchas'. Flexibility can easily lead to complexity, where content is tangled up and full of land mines. You can create PDFs or HTML or otehr formats, but multiple 3rd-party options mean it's hard to keep the outputs consistent. Integrations with other systems are difficult and costly. Help/documentation is poor. User API is weak. Review collected by and hosted on G2.com.

What problems is RWS Tridion Docs solving and how is that benefiting you?

Need to manage a massive amounts of technical user documentation, across multiple business units, and including translations for global customers. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RWS Tridion Docs?

The option to reuse content using this CMS. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Docs?

I do not dislike anything in this useful CMS. Review collected by and hosted on G2.com.

What problems is RWS Tridion Docs solving and how is that benefiting you?

- Allows multiple users to work simultaneously.

- Undo and redo content changes is easy.

- Reusability of templates Review collected by and hosted on G2.com.

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