A lot of options to work with. Components, Component Templates etc. Review collected by and hosted on G2.com.
Need to add a lot of our own add on to suit our needs. (with SDL Tridion 2013 at least) Review collected by and hosted on G2.com.
3 RWS Tridion Docs Reviews
Relibable ability to handle massive amounts of content with multiple users and types of publications. Somewhat flexible within DITA standards. We depend on this system daily for authoring, editing, and publishing, along with managing translations (export/import/publish). Review collected by and hosted on G2.com.
Repetitive/bulk tasks are excessively laborious. Overall UX is poor. Proprietary features (variables and conditions) can be 'gotchas'. Flexibility can easily lead to complexity, where content is tangled up and full of land mines. You can create PDFs or HTML or otehr formats, but multiple 3rd-party options mean it's hard to keep the outputs consistent. Integrations with other systems are difficult and costly. Help/documentation is poor. User API is weak. Review collected by and hosted on G2.com.
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