Scuba Reviews 2025: Details, Pricing, & Features

Verified User in Internet

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 Gives Campaign

Incentivized Review

Aug 29, 2017

"Powerful, fast querying of raw data, although with some limitations"

What do you like best about Scuba?

Interana is *very* fast compared to other BI platforms. It's ideal for event-based data philosophies, where it can chew through billions of raw events in only a few seconds. Its UX is straightforward enough that non-technical users can easily answer relatively complicated questions that would require heavy SQL on other platforms Review collected by and hosted on G2.com.

What do you dislike about Scuba?

Interana has some limitations. Metrics, cohorts, and funnels are created as per-actor properties, only able to be calculated on your dataset's shard keys. For most implementations, this would be some form of user ID, meaning that most metrics can only be built per-user basis. This does cover most questions, but you wouldn't be able to, for example, build a funnel to follow a given transaction ID from start to finish.

The UI/UX sits in a peculiar gray area where it requires some training and knowledge to use, but is not designed for true powerusers. As an example, the API is usually more difficult than making HTTP requests and scraping results. Review collected by and hosted on G2.com.

What problems is Scuba solving and how is that benefiting you?

Interana has allowed PMs and other non-technical users to find the answers to their own product questions and track their own top-level metrics without needing to muck about in SQL or SQL-adjacent queries. Review collected by and hosted on G2.com.

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Scuba Overview

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What is Scuba?

Scuba Analytics is a Customer Intelligence Platform built to enrich, activate, and accelerate first-party, and fast data, to maximize CDPs and enable brands to create hyper-personalized messaging at scale–with 100% data control within their private cloud.

Scuba Details

Discussions

Scuba Community

Languages Supported

English, Spanish

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Product Description

Scuba Analytics is a continuous intelligence platform that breaks down data silos, and allows your team to run no-code queries to get real-time insights about your customer journey analytics. Scuba Analytics takes a behavioral process mining approach to discovering, monitoring and improving processes that help your organization reduce churn, streamline customer onboarding, improve A/B testing, increase supply chain and delivery efficiency, make model drifts more accurate, and more.

Seller Details

Seller

Scuba Analytics, Inc.

Year Founded

2014

HQ Location

Mountain View, US

LinkedIn® Page

www.linkedin.com
51 employees on LinkedIn®

Overview Provided by:

Megan Wells

Recent Scuba Reviews

5/29/2020

Verified UserMid-Market (51-1000 emp.)

5.0 out of 5

"Interana is great for tracking what actions your customer did for bug investigations!"

The UI is simple and allows for me search for what actions the customer performed so that I can easily reproduce a bug report if necessary.

8/29/2017

Verified UserMid-Market (51-1000 emp.)

3.0 out of 5

"Powerful, fast querying of raw data, although with some limitations"

Interana is *very* fast compared to other BI platforms. It's ideal for event-based data philosophies, where it can chew through billions of raw eve...

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Scuba Media

Funnel Visualization - Purchase flow

User Segmentation - Purchase behavior by age and gender

Session analysis - Time from one action to the next

User Segmentation - Time to engagement

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Verified User in Computer Software

Verified Current User

Review source: G2 invite

May 29, 2020

The UI is simple and allows for me search for what actions the customer performed so that I can easily reproduce a bug report if necessary. Review collected by and hosted on G2.com.

Learning curve is a bit high if you are not familiar with how to search for data,

If you are new to the support industry w/o much technical background, you may have a hard time, but after you learn the basics, it's probably one of the strongest tools to have in your repertoire. Review collected by and hosted on G2.com.

I am a support agent. We receive a random reports about why a user is hitting a specific error. Fortunately, not all reports are bugs, but instead, user error. We use interana to check what actions a user is performing to understand what buttons are selected, which may be causing this error. If it is indeed user error, we send out comms to the user that the issue is expected behavior and we make a report to our engineering team about a common pain point a user may be experiencing. (for possible changes to make the product much more intuitive) Review collected by and hosted on G2.com.