SCRM Cloud Pros and Cons

I like it's automation and excellent customer assistance along with there resources help us to handle issues quickly. Review collected by and hosted on G2.com.

Mobile application is missing many functionalities those are available on the desktop. Review collected by and hosted on G2.com.

It provide us a tool for accurately measuring the return on investment of marketing initiatives. Review collected by and hosted on G2.com.

Subscription of SCRM Cloud is little bit costly. Review collected by and hosted on G2.com.

It provides us deep analysis and insights on customer behaviour and there preferences. Review collected by and hosted on G2.com.

Integrating SCRM Cloud with existing systems or third party apps it's challenging. Review collected by and hosted on G2.com.

Excellent customer assistance and resources help to quickly fix issues and optimise the platform capabilities. Review collected by and hosted on G2.com.

The workflow automation has few restriction that ristrict us for a compleax automation. Review collected by and hosted on G2.com.

It gives us multiple customisation options to personalise the CRM to our specific company requirements. Review collected by and hosted on G2.com.

Cost of some of premium features are very high Review collected by and hosted on G2.com.

Our remote workforce depends on SCRM Cloud mobile app to stay connected and productive when on the go. Review collected by and hosted on G2.com.

Sometime updates introduce bugs that take some time to get resolved Review collected by and hosted on G2.com.

It's advanced customer segmentation feature allow us for personalise marketing and sales strategies. Review collected by and hosted on G2.com.

It's a little challenging to integrate with other software. Review collected by and hosted on G2.com.

It is a great troubleshooting tool to ensure he scorm files work. It also is easy and simple to use. It has saved many hours of troubleshooting and reviewing files. Review collected by and hosted on G2.com.

There is nothing I dislike as the tool works for what we actually need. Review collected by and hosted on G2.com.

It's 360 degree feature and social media analytics makes it the best. It increases engagement and business Review collected by and hosted on G2.com.

Nothing as such. It's the best in the market. Review collected by and hosted on G2.com.

The software has made the process of cloud marketing simple, direct and more convinient. Besides, the development of the right customer engagement formation is also a merit from the tool. Finally, there are measures that are well implemented and credible support authenticated. Review collected by and hosted on G2.com.

The platform is immediate in making the right controls, and there are reliable forms that brings customer relations in a company. The technological support are also well coordinated to bring more changes. Review collected by and hosted on G2.com.