I used Scribe to help with our communication plan and change management for our Workday rollout, and it continues to be useful as we launch new tools across the organization. Scribe really reduces manual work and lessens the load on administrators. I can build resources in less than 5 minutes for new questions that come up for employees. The UI is great, making the tool easy to navigate, and the deliverables exported look extremely professional. I love how easy it is to navigate, and I appreciate the flexibility in zooming in/out, changing colors, and capturing insights directly within the platform. I like the dashboard view to better gauge usage metrics. Initial setup was extremely easy; I haven't used such a simple tool before. Review collected by and hosted on G2.com.

I really love this product! Review collected by and hosted on G2.com.

How easy it is to teach a new employee a new task, especially ones that are repetitive and low risk Review collected by and hosted on G2.com.

You have to be on the Pro plan to create Scribes outside of the browser, which is frustrating because most of our work isn’t done in the browser. Review collected by and hosted on G2.com.

I find my experience with Scribe phenomenal because I can easily create how-to guides to help with network administration tasks, even when I'm not at work. What I like most is the Windows capture app, which allows me to capture the whole screen or specific apps, not just the browser screen. It helps me guide others by showing them visually how to do things or where to find documents, making training and onboarding much clearer. Additionally, the setup was really easy, which I appreciate. Review collected by and hosted on G2.com.

I wish there was a print button on the main page for sharing instead of having to share, then export, and then print a PDF, Word document, or Excel sheet. Review collected by and hosted on G2.com.

I like how Scribe makes it much easier to grab screenshots and record clicks, then go back and edit every step instead of having to build everything from scratch. I appreciate that it records every single step, so I don't miss anything. The initial setup was also very easy. Review collected by and hosted on G2.com.

What I love is also what can be frustrating - it sometimes records too many steps, so I have to delete them if they are irrelevant/unnecessary or merge them together. The merging process could be easier. Review collected by and hosted on G2.com.

It makes making SOPs quick and simple, while being easy for others to understand and follow. Review collected by and hosted on G2.com.

I can't think of anything I dislike. I recently began updating our clinic SOPs and it has been a lifesaver. Review collected by and hosted on G2.com.

I like that Scribe offers different options to share information, whether it's written, or a movie, or through guide me mode. It provides so many different options that cater to how people learn, allowing everyone to get the necessary information in a way that best fits their learning style. I also appreciate how easy it was to set up Scribe; I needed no help at all. Review collected by and hosted on G2.com.

I don't like that for the best workflow, everyone on my team would need an account just to view scribes. But I've been able to work around that by making it to where anyone who has the link can view. They don't need a Scribe account. I just want them to be able to see the scribe that was made. Review collected by and hosted on G2.com.

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple. Review collected by and hosted on G2.com.

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments. Review collected by and hosted on G2.com.

I like that I can screen-capture something and have it immediately turned into a step-by-step guide, which I can then share in multiple formats. Review collected by and hosted on G2.com.

I’d like a dedicated button to start my scribe instead of having to tap the screen. Having to click on the screen has caused a few false starts for me. Review collected by and hosted on G2.com.

I love how easy it is to use. It's intuitive and easy to edit screenshots and add annotations. I like that you can link to headers. Review collected by and hosted on G2.com.

I wish:

- You could turn off the Magic Edits functionality. I always Undo All changes anyway. I would rather just see my raw Scribe from the beginning and toggle this setting off.

- Subheadings were available. This would be GOLD.

- You can add your own custom icon that shows next to the title.

- You could paste in screenshots more easily within the Scribe that you took independently of the Scribe (not necessarily having to upload) Review collected by and hosted on G2.com.

I really like how Scribe significantly cuts down on the time it takes me to create a high volume of SOPs and makes it straightforward to review and make minor edits before finalizing. Also, it's great that I can easily share SOPs with people who don't have a Scribe account via a link. I appreciate that it can track my steps across multiple platforms at the same time, not just one window. I love that it automatically screenshots and adds click indicators. The AI-powered descriptions/instructions that are automatically created are the best part. The initial setup was very quick and easy. Review collected by and hosted on G2.com.

Sometimes the desktop window glitches when you're scrolling through steps as you're actively capturing, but it is still usable. It just flashes rapidly and moves the list up and down if you start deleting steps and scrolling in that window. Review collected by and hosted on G2.com.