I like that the view updates right away, so I can go back and make edits even after I’ve already shared the link with someone else. Updates are always necessary, and it’s reassuring to know I don’t have to resend a new link every time I change something. Review collected by and hosted on G2.com.

The default setting of sharing with my "team" is confusing. I’d prefer the default to be sharing with anyone who has the link, since that’s typically how items are shared. At the very least, I’d like an option to choose what my default sharing setting should be. Review collected by and hosted on G2.com.

Surprisingly easy to use and the output is great Review collected by and hosted on G2.com.

Cost obviously as a small user base... Sometimes while using it on a Chromebook it feels like it drags the system to be a bit slow. Occasionally if there is a pop-up window from a webpage capture, it doesn't show nicely, but that is rare Review collected by and hosted on G2.com.

It’s incredibly user-friendly—anyone at my workplace can use it, even the most technically challenged. It also makes it easy to share guides across departments, which helps ensure we don’t lose any legacy processes. I especially like that it can flag when certain steps might be unnecessary, so we know what we can remove. Review collected by and hosted on G2.com.

I think there could be more editable features, such as adding text or arrows to your clips Review collected by and hosted on G2.com.

I like being able to quickly create professional documents and KB articles and share them with the entire organization in just a few minutes. Review collected by and hosted on G2.com.

The application window itself is a limitation: I can’t minimize it to the system tray, and I also can’t use Scribe as a browser add-on to capture information. Review collected by and hosted on G2.com.

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better. Review collected by and hosted on G2.com.

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content. Review collected by and hosted on G2.com.

I really like how easy Scribe is to use and how it allows me to create step-by-step processes quickly. It's really great that even if the program isn't on the Internet or a Chrome tab, you can still capture steps and processes. I love the movie version of the outputs, which narrates by itself, making it not just a big long PDF or a scroll website. The feature where you can change the playback speed of the video is really cool, so I don't have to sit through a long video if I can absorb the material faster. I'm grateful for these features and find the software very intuitive, especially as someone who's more into spreadsheets than creating visual content. Review collected by and hosted on G2.com.

It's probably user error on my part, but I sometimes have trouble figuring out how do I just go ahead and download a Scribe for myself as opposed to doing it through the share functionality? Like, when I hit the share button when I'm done editing, it's easy to do it as a slideshow or a scroll or a movie. But for some reason, I found it a little bit tricky to find out how to do that just for myself. Review collected by and hosted on G2.com.

I really like that Scribe combines similar steps and ensures smooth navigation when clicking through apps or sites without having to pause and take new images. It tries to read images and automatically adds descriptions, which is helpful. I appreciate how it identifies duplicates and combines them to avoid repetitive actions, making it clear if there are multiple ways to achieve the same task. I also value being able to export to PDF, as it makes storing and sharing documents long-term very easy. The initial setup was very straightforward. Review collected by and hosted on G2.com.

I would like a little more flexibility on the click circle size. Sometimes I have wanted to zoom in a lot and can't get the circle to enlarge enough. Review collected by and hosted on G2.com.

So easy to use, saves a lot of time when capturing how to guide's to explain how to use our product. Great for when we launch new features. Integrates well with Freshdesk and helps my team understand new changes. Review collected by and hosted on G2.com.

So far there's nothing to dislike. All works well and expected. Review collected by and hosted on G2.com.

I love Scribe for its friendly UI, easy login, and easy installation, which make using it a breeze. The process summary it creates right after capturing a process is fantastic, making it my favorite tool for end-to-end process documentation. I appreciate how it helps me save time by allowing me to capture operator clicks quickly without losing information. It's super easy to share Scribes, eliminating the worry of saving my work on every PC. Overall, it's a super good product that I absolutely love. Review collected by and hosted on G2.com.

I think making Scribes shareable (not making them private right when I generate them) would improve my experience as a user. Review collected by and hosted on G2.com.

I’ve been able to create instructions for my team without having to take screenshots myself. Review collected by and hosted on G2.com.

It takes a screenshot for every single click I make, so I’m constantly having to pause the app or go back and delete all the unnecessary screenshots. Review collected by and hosted on G2.com.